# IMS Software Reviews, Demo & Pricing - 2026 > Review of IMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/141064-MICA-MED --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / IMS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # IMS 2026: Benefits, Features & Pricing Wondering if IMS is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview IMS 4.8 [(8)](https://www.softwareadvice.com/product/141064-MICA-MED/#reviews) Pricing Pricing available upon request ### About IMS IMS is a medical software suite tailored to various medical specialties. This software aims to enhance daily operations and workflow in physicians' offices. It features an ONC-certified electronic health record system, integrated with practice management and billing software. Key features of IMS include e-prescribing, laboratory integration, registry and population health management, and reporting capabilities. Patient engagement tools, such as a patient portal, self check-in, appointment scheduling, and a mobile app, are also available. IMS holds Meaningful Use Stage 2 certification, assisting practices in attesting for MIPS and other quality reporting programs. Wondering if IMS is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## IMS User Interface ## Popular IMS Alternatives Main Product IMS 4.8 [(8)](https://www.softwareadvice.com/product/141064-MICA-MED/#reviews) Ratings Breakdown - 4.75Ease of use - 4.75Value for money - 4.75Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.6 [(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Epic](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/) 4.4 [(453)](https://www.softwareadvice.com/medical/epic-systems-epiccare-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.09Value for money - 4.24Customer support - 4.37Functionality Pricing Available upon request Get Price ## IMS Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## IMS Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of IMS Appointment Scheduling Charting Claims Scrubbing Coding Assistance Confirmations/Reminders Document Management Electronic Payments EMR/EHR HIPAA Compliant Initial Assessments Insurance Eligibility Verification Meaningful Use Certified Multi-Location ONC-ATCB Certified Reminders Template Management Treatment Planning Workflow Management ## IMS User Reviews Overall Rating 4.8 Ratings Breakdown 5 88% 4 0% 3 13% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.5 Have you used IMS and would like to share your experience with others? LG Linda G. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed November 2024 IMS/Mica review 5 If you were to ask my staff members, who have all been with the practice over 10 years, what they think of IMS/Mica their reply's would be, "we love working in Mica". Mica saves us time, allows us to navigate through multiple task simultaneously, it is very user friendly, and we love the color coordination in many fields. Mica can be very proud of their support team, every staff member we have worked with are the most supportive and pleasant business associates. Mica may be a smaller company but it is exactly why we sought them out; the size and organization structure within the company are some of the benefits that makes them so successful and accommodating to our practice. Our medical practice has been in business since 1994 and working with Mica has by far been the best experience for us regarding computer program and support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My focus selecting a new program was the ease and efficiency of the program, but just as important the quality of the support team. Mica has not disappointed us, in fact we have enjoyed our ongoing experiences with Mica's responsive, knowledgeable and patient team. I do not hesitate to acknowledge that Mica is the best program and team I have worked with in my 25 year tenure with the practice. The software program for my Reception team and Account Revenue team is user friendly, has many options to navigate throughout the system and provides a wealth of information with just a few clicks. My entire staff finds the program easy to learn and is very efficient to use. Any questions we have are only a phone call away, calls are answered promptly and we are never left without a means to move forward with our task. Cons: We have not experienced an issue with IMS/Mica that we could not resolve or find another way to work through our task. Reasons for choosing IMS Athena shut down our income flow for months, after that we were very cautious and skeptical. We had numerous conversations with IMS/Mica and what we learned made it unanimous among our management that Mica would provide us a good service and assist us in all set-up and never leave us without support and assistance no matter how long we are business associates. Reasons for switching to IMS Medical Manager was phasing out the program. Before IMS/Mica we attempted to engage with two other companies, both unsuccessful. I talked to Mica and hoped they would be a good fit and they were an excellent fit across the board. Read More KS Karen S. Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed November 2017 Our experience has been excellent from the original setup to current use. 5 We now have the convenience of having all our records in one place, no more searching for charts, no more misplaced charts, everthing is at your finger tips. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work. The scheduling function has decreased the number of scheduling errors, as we can now see everones schedule at the same time and you can see if the room you need is already booked, the functionality of the scheduling module is so much better than our previous system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We like the fact that our record keeping and followup care for our patients is so much improved. With this system we can set reminders, when patients need followup scans or appt's. We can track referrals so much easier. Our documentaion is better. The system is easy to use, I have had several new employees over the last year that were able to work on the system from day one, it doesn't take long to show someone the basics of the system in regards to finding a patient, locating their chart, reviewing their chart and making visit notes in the chart. Cons: It is difficult to think of something I like least. I guess the report function is sometimes difficult to use. There are so many reports that IMS is able to pull sometimes it is difficult to narrow it down to the particular report I want. General customer service is very quick to help me locate the one I need, so it is not really a problem, just something I wish I had more time to delve into. Read More RG Raymond G. Verified reviewer Used daily for more than 2 years Review source Reviewed October 2017 Customer support was a driving force in adopting IMS. The MICA team is always helpful and friendly. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Adaptability to practice needs. Regular attention to requests for additional features. Ease of use and ready availability of information. Read More RB Robert B. Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed October 2017 We've used this software since 2010. Great product and MICA provides outstanding customer support. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Fairly simple to use once it is set up for your practice. It took very little time for the staff to transition to using this software. MICA provides outstanding support and any issue is resolved quickly. Cons: Overall we are very happy with IMS. The reason I gave it 4 stars for functionality is that the Point of Sale (POS) module is not great. We sell products in the office and the POS module isn't very retail oriented. Not a deal breaker by any means just wish it was a little better. Read More JL Jasmine L. Verified reviewer Venture Capital & Private Equity 51-200 employees Used daily for less than 12 months Review source Reviewed March 2019 Growing Company with Growing Possibilities 5 They are constantly updating and improving. It's good right now, but we are always excited for the changes. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The improvements I envision to customize it to our investors' needs are recognized by IMS. Not all of my requests are fulfilled right away, but they always take note of our needs and let us know that they will work on it. Cons: The fact that a lot of the features and custom messages i'm hoping to already have don't exist yet. Read More FR FLORENTINA R. Used daily for more than 2 years Review source Reviewed November 2017 It is very easy to build templates and to customize the visit notes. 5 It has helped us improve the work flow in the office and patient care. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the immunization feature. You can link the CPT code with the ICD-10 code and the lot number. Cons: I do not like the fact that there is no space in the demographics where to put the Advance Health Care Directive Code (DNR). Read More KC Karen C. Used daily for more than 2 years Review source Reviewed November 2017 Very good this software is very user friendly 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The fact that you have a few options to perform one task. Also, the software is not difficult to understand. Read More BT Brianna T. Verified reviewer Health, Wellness and Fitness 11-50 employees Used monthly for less than 2 years Review source Reviewed June 2026 Simple system but has flaws 3 Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 2 Functionality Pros: I liked that IMS was easy to use for staff and administrators. Providing logins and requested passwords resets was also simple through IMS. Cons: The interface is unorganized. It could be laid out in a way that it is more intuitive. Things are also not really labeled in a helpful way within the system. Read More Showing 1 - 8 of 8 Reviews ## IMS Popular Comparisons [athenaOne vs IMS](https://www.softwareadvice.com/compare/1106-athenacollector-athenaclinicals/vs/141064-MICA-MED/) ## Other Top Recommended Electronic Medical Records Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **206** times [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **198** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **188** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (151) Recently recommended **131** times Stuck Between Options? Our experts can help you compare IMS with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice