--- title: "Bettermode Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bettermode. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bettermode is a good fit for you!" source_url: "https://www.softwareadvice.com/product/145606-Bettermode/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Job Board Software](https://www.softwareadvice.com/hr/job-board-comparison/) / [Bettermode](https://www.softwareadvice.com/product/145606-Bettermode/) / Bettermode Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/145606-Bettermode/) Reviews [Alternatives](https://www.softwareadvice.com/product/145606-Bettermode/alternatives/) # Bettermode User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 94 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 73 reviews (78%) - 4 stars: 19 reviews (20%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - You can quickly build custom projects and customize the components to fit your exact needs, all that without knowing how to code and even design. - They provide a lot of pre-made components you can just simply drag to the page and configure how you like, it saves you a bunch of time while building your projects. - To e it is the best looking platform, similar to well known plattforms like Facebook, which makes it easy for my users to get around. ### Most mentioned cons - Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model) - Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". - We are going to move to version 2.0 and it is still lack of some function, especially the language that make my community is more frustrated because our community is not the native English speaker. ## Bettermode customer reviews Showing reviews 1-25 of 94 (page 1). ### From MVP to MVP, Tribe is the gift that keeps on giving - Overall rating: 5/5 - Reviewer: Nick B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. For the cost, I am blown away at what you get. I would easily pay double what they ask (but don't tell em) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value. #### Cons Again, when I bought the software, it had a long way to go. But it's made incredible strides since then, and I'm glad I purchased! Truly took it from an MVP software to THE MVP software in community engagement. Huge props to the product team, they have their heads screwed on straight. #### Reasons for choosing Bettermode Price! Features were less robust without question, but they are improving substantially on that. I'm pumped at what it will look at in the next 90 days, but price was the deciding factor. --- ### Bettermode is a good solution for less demanding user based communities - Overall rating: 4/5 - Reviewer: Francesco P. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It's a good software that let you start very easily. In three days you can set something useful up. But the scaling options are a little bit limited by the addons pricing plans (each add-on will cost you money monthly) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Bettermode is a valid solution to build a support community that's easy to customize and with a paced ease of use. It has chat features and its cms can be easily used to adapt to very specific needs #### Cons The learning curve is a little bit stiff, since you have to adapt to its mechanisms. It has a lot of options that are gathered under the cms features. Also a downside is that a lot of specific and useful options (like whitelableing and space) are organized in addons (a part from the subscription model) #### Reasons for switching to Bettermode Circle has less customization options for my case --- ### Worst support I've ever met in my life - Overall rating: 1/5 - Reviewer: Ana B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very negative. Would never recommend anyone to go with this product if your goal lies beyond a fun project for friends and family. The frustrating part is that being a no-code platform, it doesn't provide you any control over the stuff like sitemap. At the same time, their support would keep sending you "your message is very important for us" type of communication for months and never solve your problem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It's very easy to use. We managed to build the community portal for our product within a week #### Cons Don't know where to start. 1) It takes their support up to 72 h just to pick your ticket. 2) We submitted a ticket where we explained that the sitemap they generate for us automatically, contains errors. This prevents the web resource from being indexed by Google. It took them 10 days to just acknowledge the bug. Then we spend a month convincing them to fix it — I mean, common, your resource is invisible on Google, and you don't have access to the backend to even try to do anything — but Bettermode only issues empty promises saying "It's our priority". No deadlines, no dates – all along we remain a paying customer. Moving the community to Circle.so now #### Reasons for choosing Bettermode We chose Bettermode over Circle and Wordpress plugin, as it looked much easier to set up and manage. Apparently, it was a mistake --- ### A Highly flexible community and information management system. - Overall rating: 5/5 - Reviewer: Kain R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive so far, and the customer support for setting the system up couldn’t be faulted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how bettermode gives me complete control over scaling and managing my community. Prior to bettermode, I was reliant on developers and designers - which was completely impractical. #### Cons I couldn’t make too many complaints about bettermode, I understand that the software is a work in progress and the guys are always releasing new updates. The only feedback I would offer, is that receiving emails or a monthly newsletter about system updates would be helpful. #### Reasons for choosing Bettermode I was given a free trial with Bettermode, and during this time, I was able to configure the system in exactly the way that I needed it to be. From a practical stand point, I was able to see firsthand that bettermode could meet all my community system needs. #### Reasons for switching to Bettermode Buddy Boss was clunky, and caused our site no end of issues. Buddy boss left me reliant on a developer for assistance, so making system upgrades (or even minor improvements) was always very slow. --- ### Launched our mobile community within 2 weeks! - Overall rating: 5/5 - Reviewer: Harriet R. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered We could see better customer engagement after adding the social component inside our app to help the members connect with each other. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In our use case, the critical part of the implementation was to bring community experience inside our pre-existing mobile app. Thanks to the modularity and comprehensive API offered by Tribe, we were able to build a community experience complete with an activity feed, posting capability, and networking inside the mobile app. #### Cons There were a couple of missing parameters and endpoints in the API documentation. However, based on our request, team Tribe helped us with the API-based deployment and updated the documentation. #### Reasons for choosing Bettermode The comprehensiveness of the API, modularity, and the ability to customize the community experience. #### Vendor response Hi Harriet, We're delighted that our approach for the community platform helped you add social experience inside the mobile app. That's the beauty of Tribe -- designed to integrate into products and sites. We'll continue to improve our API and documentation. Replied April 2020 --- ### Grow your community with less effort - Overall rating: 4/5 - Reviewer: NaveenKumar N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Bringing your visitors, viewers, subscribers under one roof is tough and cumbersome. Tribe does it with minimum effort. It helps to gather your loyal followers to one place, and helps you to grow your community even bigger. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy set up with zero knowledge about the cloud infrastructure, coding, integrations with third-party apps, and excellent support makes Tribe unique. #### Cons On the downside, Tribe's third-party integrations comes with a price for a commonly used apps like Slack or web hooks etc. #### Reasons for choosing Bettermode Easy setup, affordable pricing, and quick support. --- ### Great solution to managing your membership community - Overall rating: 5/5 - Reviewer: Jeremy C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I switched my entire real estate membership over to Bettermode and the transition was smooth. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The UI - clean and beautiful. Designing spaces are very easy. #### Cons Which it had more features such as subscriptions to manage the memberships. #### Reasons for choosing Bettermode Price and features were our deciding factors #### Reasons for switching to Bettermode Price and UI was our teams deciding factors --- ### A very promising tool with an amazing team behind it! - Overall rating: 4/5 - Reviewer: Mike v. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered We needed a better place then Facebook for our community to gather. Tribe with it's topic and channel functionality and flexibility in customization was the obvious choice for us. That and the team behind it is full of rockstars! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility of the platform is great. When it comes to content structure or design, you can get creative. I also really enjoy the additional apps available on the app store as well as the amazing team behind Tribe. The team is super responsive and great in thinking along. #### Cons I wish there was a better build in analytics tool. However, with their webhooks, api and integrations with some tools like Amplitude they do give good alternative solutions for this. #### Reasons for choosing Bettermode Price and quality was the best combination for us. It ticked all the necessary boxes with features and communication with their team felt the best. --- ### Loving Tribe! - Overall rating: 5/5 - Reviewer: Nadine R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tribe is an amazing platform, and I'm so glad that I discovered it. I've been able to create a beautiful portal for the members of The Queen Klass and so far everyone is loving the experience! I'm excited to see what new and interesting features become available! Great work and many thanks to the Tribe team! #### Cons Some of the features that I would like needs me to upgrade to a higher tier, which I'm not ready to do as yet. And there isn't an ability to go live on the platform. Or have a plugin to facilitate this. #### Reasons for choosing Bettermode I loved the simplicity of the product, and that I could connect it to what I was already doing. So I could keep my existing payment gateway instead of having to utilize theirs. Also love that this is a Canadian tech company! #### Vendor response Hi Nadine, Thanks for your kind words. Love that you were able to launch a modern community to connect your audiences. Livestreaming is a popular request. Currently, our customers are using the live streaming functionality of Zoom, Facebook, and YouTube and embedding the same in the community. That said, we'd have a much better solution for this in 2021 (Q2). Best, Team Tribe Replied December 2020 --- ### Easy community platform - Overall rating: 4/5 - Reviewer: Jim Y. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Since using Tribe, I've found that the platform is easy to use and fairly intuitive. The things I haven't been able to figure out, I've been able to find really quickly through Tribe's own community page. This, by far, has been one of the easiest investments and exciting platforms I've used to date. #### Cons Limited chat feature, although there is a Telegram integration that works well. #### Reasons for choosing Bettermode Cost, ease of use, and they don't bombard me with daily emails and upsells everyday. #### Vendor response Hi Jim, Thanks for the feedback. Glad to see that you found the platform intuitive and easy-to-use! Regarding chat feature - we're releasing the real-time chat feature by the end of this month. We look forward to serving you. Replied May 2020 --- ### I am a very happy user - Overall rating: 5/5 - Reviewer: Katja B. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros To e it is the best looking platform, similar to well known plattforms like Facebook, which makes it easy for my users to get around. #### Cons It is very complex and I am not sure, if I really make already the best use of it. And what I miss, ist the eMail feature out of Bettermode and the weekly digest Funktion and the planning and scheduling of postings. This would make everything much easier for me as an administrator. --- ### The Best for Engaging with Coworkers - Overall rating: 5/5 - Reviewer: Marie C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I enjoy it. I use it almost daily. Employee Engagement is a huge factor for our organization. The best part of our organization is its people and our strong teams. It was essential for us to find a way to keep our positive culture moving in the right direction when the pandemic hit, and this has been the perfect space for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is intuitive and easy to use. People enjoy using it because it reads like a familiar social media platform while protecting their private social media accounts from there professional circles. Our organization's Social Committee was looking for a platform that would help us to stay virtually connected with our coworkers at the beginning of the COVID-19 pandemic. We needed something that would be interactive and read like a Facebook page or another social media platform, but without the hassle of sharing your social media with your coworkers when it might contain some personal information. Tribe has been the perfect outlet for this. It allows us to post funny memes, keep conversations going and even set up events like contests, "questions of the day" and host theme days with our coworkers -- which keeps all of us in touch with the fun work culture of our organization. The best part, is you are starting with a clean profile template that is not connected to other social media platforms, and can stay as professional or casual as it needs to be. We love tribe and definitely intend to continue using it! I recommend for any organization that is having difficulty keeping employee engagement open in these unprecedented times. #### Cons It would be nice to have more options to upload photos on regular posts. Right now it seems like we can only upload them in the "Discussion Thread" format. Other than that, it's really fantastic. Wouldn't change a thing! #### Reasons for choosing Bettermode The lack of association with personal social media accounts --- ### Deadly useful and intuitive to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I use Tribe to gather a community (or tribe) around my business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really love Tribe. It’s a perfect and independent group you can build so easily. I’m totally fan of the UI/UX of Tribe, really intuitive and easy to use. I can only recommend it to anyone willing to create and grow a community or an audience away from facebook, Slack or Discord. It offers advantages of each of them without the disadvantages. #### Cons Maybe the difficulty to clarify differences with quick topics, questions, articles and discussion for my users. Sometimes they publish in one way and should have been in another way. I would like to have the ability to modify that. #### Vendor response Hi there, Thanks for the kind words and we truly appreciate the time invested to review us. Especially our design team is experiencing tribal joy as I submit this reply. Replied April 2020 --- ### Can't recommend Tribe enough! - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having access to Tribe's Campfire where community managers like myself can receive a quick response from the Tribe team to help troubleshoot issues, and learn the latest updates from [SENSITIVE CONTENT] has been a huge benefit to using Tribe. The customizability has allowed us to perfectly align our community with our brand. Can't recommend Tribe enough! #### Cons There are features such as adding all existing members to new spaces all at once, that I'd love to see implemented which would make sure no content goes unseen. --- ### They delivered a top notch platform for our customer community - Overall rating: 5/5 - Reviewer: Meryl W. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Simply focus on what you would want to achieve based on your business goals. For example, keep the Question and Answer module at the center if you want to foster discussions. Talk to Tribe's community management team; they have some of the most practical suggestions for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We are from financial services domain (loans and mortgages to be specific) and were in search for a software solution to create customer community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups. Tribe offered all of these with an easy to use interface and we were able to go live within a week that included moderate customization of the platform. #### Cons It could still improve in terms of more features such as community event creation and management. But, perhaps feature development is an ongoing task and they would get to it eventually. #### Vendor response Hi Meryl, Thanks for taking the time to help us improve with your feedback. Greatly appreciate your kind words. We're glad to see that our feature set and usability help you launch a really powerful customer community. Thanks again for choosing us as your community partner. Regards, Team Tribe Replied June 2019 --- ### Amazing Community Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Tribe allows me to connect with my community members in real-time, private messaging and by posts. The service helps streamline communication vs being scattered with other messaging on social platforms. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The features and apps within the service. That they have a free plan that works for most organizations and businesses seeking to foster a better relationship with customers and employees. #### Cons Customization is only by CSS, if you are not familiar with the coding it may appear cumbersome. #### Vendor response Thanks for the feedback. Appreciate it! With Tribe, brands are building both internal and external communities. Yes, additional/granular customization currently requires CSS modification using our Theme Editor. However, we are coming up with a much better solution for customization and theming in 2021 (Q2). Best, Team Tribe Replied December 2020 --- ### Simply amazing! The Tribe Platform and their team give everything you need to build a successful com - Overall rating: 5/5 - Reviewer: Rajnil T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost. #### Cons We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further. #### Vendor response Hi Rajnil, Really appreciate your honest feedback; this will definitely help us improve Tribe. Happy to see that our consultative approach met your expectation. I'll let our team know about your kind words -- this is what gets us going every day. Best, Team Tribe Replied June 2019 --- ### Tribe gives you control and flexibility - Overall rating: 5/5 - Reviewer: Jeffrey B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Great product, flexible configuration and quick time to value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tribe is building a modern software product that allows you to deploy quickly. Their Admin settings are easy to use and the 3rd party integrations make it easy to connect with other tools. #### Cons There are a few nits in the design that are currently not configurable - although it sounds that Tribe is going to make adjustments in the future. #### Reasons for choosing Bettermode Quick time to value and onboarding. #### Vendor response Hi, Jeffrey Thanks for the feedback and the time invested in sharing the review. At Tribe, we are focused on building a platform so additional solutions can be built on top of Tribe. That also includes third-party integrations. Currently, Tribe integrates with 20+ popular solutions (including Zapier). These direct integrations are built by our team. Soon, with our developer platform, our customers would be able to deploy their own integrations easily. Best, Team Tribe Replied December 2020 --- ### Great, flexible platform - Overall rating: 4/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered Very positive and useful #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Tribe is a powerful, highly scalable and flexible platform for almost any community of people who want to connect around a shared purpose. The tools are simple, intuitive and beautifully designed. We are running a closed, subscription based group mentoring community, and it has been a fantastic fit for our needs. #### Cons No built in messaging functionality and bad integration with Telegram. #### Reasons for choosing Bettermode Flexibility and price. #### Reasons for switching to Bettermode Bugs in the original program --- ### Building communities - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way. #### Cons There could be a Google Drive implementation to upload material. #### Vendor response Well, thanks a lot "secret admirer" for sharing your feedback. Glad that we could make your community look beautiful and improve the staff collaboration. We'd surely consider Google Drive integration in the roadmap. Wish you immense success with your community. Replied October 2019 --- ### Tribe is perfect for our online community! - Overall rating: 5/5 - Reviewer: Aila C. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered The Rooted Collaborative just launched our membership portal on Tribe to house our global community of Black, Indigenous , and Woman of Color fundraisers. It's been such a joy to connect with each other through Tribe not just professionally, but also personally with the features Tribe offers to join different subgroups within the portal. It feels like we have our own private social media channel that we can customize not just on the admin side, but for users as well. We love it here! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I really like how Tribe feels like our own exclusive social media site - enabling members and admin to customize our experience. #### Cons So far so good! I don't have much to add here. It is very user-friendly. #### Vendor response Hi Aila, Thanks a ton for the review and the feedback. Tribe's design is inspired by popular social media sites and we have added the best practices from the social networks to improve member engagement, networking, and content consumption. Best, Team Tribe Replied December 2020 --- ### Excellent Community Platform - Overall rating: 5/5 - Reviewer: Victoria G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Absolutely AWESOME platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and set up. Easy navigation. The community members love it. #### Cons I can't think of anything that it is missing at this time. #### Reasons for choosing Bettermode Tribe has been a lifesaver for our community. We started out using the Wix mobile app to create our community but sooner discovered glitch upon glitch. Slow load times, too many "down times" and lack of customer service caused many of our members to become inactive. Upon switching to Tribe, all of that changed. The platform is AMAZING. Our community is growing again and the feedback we have received from our members has been nothing but positive. Awesome work Tribe! Keep it up! --- ### Easy to Use and Integrate - Overall rating: 5/5 - Reviewer: Celia M. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am loving the Tribe platform. It’s been really easy to set up. I’ve also really enjoyed how easy it is to integrate notifications to Slack so we can keep up with what’s happening on the Community pages at all times. #### Cons There are new features that could be added but this is the same with all software and I believe as this product grows it's going to be amazing. #### Vendor response Hi Celia, Thanks for investing time in writing this review. Appreciate it! Slack is definitely a powerful integration that helps both your internal team and community members stay updated with community activities. 2021 is an exciting year for Tribe -- We'll be releasing amazing features, apps, and integrations as we move forward. Best, Team Tribe Replied February 2021 --- ### Great customer service, great product - Overall rating: 5/5 - Reviewer: Rachel L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap. #### Cons There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us. #### Vendor response Hi Rachel, Truly appreciate your honest feedback; your suggestions are helping us improve Tribe platform. Our team has already started with our signature Tribal dance as I write this. We're so happy to see that our effort to democratize community building in a user-friendly manner is working out well. We understand that you have a unique audience, but we're fully committed to work with you and help in any way possible. Regards, Team Tribe Replied June 2019 --- ### Loving this software! - Overall rating: 5/5 - Reviewer: Elisa E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a really easy to use platform. I had to contact customer service for an issue once (on my end) and it was a very pleasant experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out. #### Cons I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform. #### Vendor response Hi Elisa, Love that Tribe's simplicity and easy setup process worked for you. We'd continue to delight you with our customer support! Replied April 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/product/145606-Bettermode/reviews/?page=2) --- Bettermode Reviews, Pros and Cons - 2026 Software Advice