--- title: "TeamUp Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TeamUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TeamUp is a good fit for you!" source_url: "https://www.softwareadvice.com/product/147712-Teamup/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / [TeamUp](https://www.softwareadvice.com/product/147712-Teamup/) / TeamUp Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/147712-Teamup/) Reviews [Alternatives](https://www.softwareadvice.com/product/147712-Teamup/alternatives/) # TeamUp User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 346 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 288 reviews (83%) - 4 stars: 54 reviews (16%) - 3 stars: 4 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The ability to integrate with stripe and create family memberships has really helped grow my academy - My clients appreciate the reminder for their sessions and also a thank you for the birthday message that I am able to send. - How user friendly it is for me and for my customers. How it has every facility I need and more, and how it’s made my admin such a small part of my day now. ### Most mentioned cons - Unfortunately the cost became the main issue as well as there was no instructor app to use it was very annoying when out and about. - I don't like that I have to pay in US$ as a Canadian business. - I don't like spead it opens on my phone- ## TeamUp customer reviews Showing reviews 1-25 of 346 (page 1). ### Go team up review - Overall rating: 5/5 - Reviewer: Jo W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. On the whole it is good. I have never had any problems with it. Customer service resolves issues quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use. Booking classes is great. Customer service is great. The app is also really easy to use. Clients love it. #### Cons The price has gone up. When I first started using it , I paid 46 per month. It’s not nearly 82 pounds. This is a lot for a small business. --- ### Happy Clients = Happy Business Owner - Overall rating: 5/5 - Reviewer: Kerry W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fab! I find TeamUp straightforward and easy to use, but most of all it is simple for my clients, and if they are happy, I am happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to offer different packages for my clients and how simple it is for my clients. #### Cons The sales side was quite pushy/persistent! Ive also just tried to use the store and this isnt the most simple to set up, so will probably not use that option #### Reasons for choosing TeamUp TeamUp offered what I needed at a reasonable price #### Reasons for switching to TeamUp Fitune didnt offer the flexibility to offer different packages #### Vendor response Hi Kerry, thanks so much for taking the time to share your experience with TeamUp! We're so pleased to hear you find our gym management software straightforward, easy to use, and flexible, especially when it comes to creating packages for your clients. We appreciate your feedback regarding the sales approach and the store setup. We would really recommend continuing to add all your items to the store, as you will then be able to use our intuitive Point of Sale for merchandise, memberships, and appointment/class bookings. We've received really positive feedback about how the POS makes in-person sales easier and quicker! You can always reach out if you need any assistance at any point. Thank you for choosing TeamUp over other options, and we’re glad to have you on board! Replied March 2025 --- ### Excellent booking system. - Overall rating: 5/5 - Reviewer: Jules H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can focus on teaching rather than constantly answering booking requests from my clients. It’s easy to use and collecting monthly fees from clients is hassle free. #### Cons I’ve used TeamUp over 4 years and nothing negative comes to mind. --- ### Great service with fair and transparent pricing - Overall rating: 5/5 - Reviewer: Paul D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really good. The support team have helped me with a few automations to work with my website. They reply super fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and get up and running. The ability to integrate with stripe and create family memberships has really helped grow my academy #### Cons Possibly a coach/owner app would be good. And the ability to manage the schedules Otherwise no complaints --- ### TeamUp is phenomenal - Overall rating: 5/5 - Reviewer: Anna M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Phenomenal in short. My biggest career regret was moving to Momence. We came back to TeamUp after a traumatic experience ;-) Never ever moving again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Brilliant easy to navigate even for not tech savvy clients. Intuitive layout. Incredible functionality. The thing everyone takes for granted is NO GLITCHES. With 2 other softwares we used customer support on weekly basis. We have NEVER used TeamUp support as we simply never needed it in the whole 5 years. Constant updates to functionality with the same clear pricing structure :-) I #### Cons Back in the day it was inability to brand seperate sides of the business. I still wish we could add graphics to every event. #### Reasons for switching to TeamUp Mindbody was a shocking mess. 5 teams working on different parts of the software not communicating. It just didn't work well on top of ridiculous price increases. Momence- it's a castle build in the sky with no foundations ;-) Loads of promises and looks beautiful but it's fragile and the database breach left us vulnerable and not supported. Not to mention constant accidental overcharging. #### Vendor response Thanks, Anna, for your thoughtful review of TeamUp. We're glad to hear you find our platform intuitive and reliable, especially compared to your previous experiences with other software. Knowing you came back to TeamUp after temporarily trying out another solution reaffirms that we're the best placed gym management software for fitness businesses! It's great to know that our constant updates and clear pricing structure have had such a positive impact on your business. We appreciate your feedback regarding event graphics—we'll take your valuable input into consideration for future improvements. If you have any more suggestions or need assistance, don't hesitate to get in touch. Thanks for being a part of the TeamUp community! Replied March 2025 --- ### Brilliant Service - Highly endorse the use of this platform - Overall rating: 5/5 - Reviewer: Jake M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, everything is simple and easy to use yet so effective and exactly what we needed as a business. I would use it again every time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the main system we use to run our centre. We have a small membership base of around 125 members. It makes it really simple to understand and to use. For the price we pay it works brilliantly and you only pay more if you start to have more paying members. The support from the team up staff is great and always reply almost instantly and solved every single problem I have had so far. We use Gocardless to take payments and this links perfectly with that so our payments are straightforward and linked easily to our memberships. #### Cons I dont have any major complaints at all regarding the use of Team Up as I have never encountered an issue at all. --- ### Efficient, Secure, and Cost-Effective - Overall rating: 5/5 - Reviewer: Chelsea E. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TeamUp has been very positive. I appreciate the security features that make both staff and patrons feel confident using the system. The payment processing is smooth and reliable, which helps everything run efficiently. On top of that, the platform provides strong value for the money, especially with how much time and effort it saves #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked how easy TeamUp was to use and how organized it kept everything. Scheduling and managing availability was simple, and the reminders helped reduce confusion. It saved time and made communication with the team much smoother. #### Cons Overall TeamUp worked really well, but some of our older patrons struggled with using it at times. They occasionally found it confusing to navigate or had trouble getting set up, which meant we needed to provide a little extra support. --- ### Team Up - The Best ! - Overall rating: 5/5 - Reviewer: Gareth K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A business lifesaver for me. I wouldn’t like to imagine a world without it. Absolutely unthinkable 👀🤗 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seamless client management - removed 90% of business admin, freeing up buckets of time for me as business owner. #### Cons Hard to detail - but a messaging app to seamless contact clients would be fantastic! To be able to contact a scaling customer base at the click of a button 🙌 --- ### A great product. A brilliant service. A very good price. - Overall rating: 5/5 - Reviewer: Ronan F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it. User experience is very easy for our members from a browser, iOS or android. My team use it effortlessly from their phones when making changes to classes on the go. Managing membership, and making individual changes to membership is very easy and brilliant. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How effortless is handles membership purchases and stripe integration. Business dashboard is extremely good. Always adding new features to the service and continuously improving #### Cons No major flaws yet. No persistent issues have arisen yet thankfully. #### Reasons for choosing TeamUp Good sales demo, good product and price pint #### Vendor response Thanks for taking the time to share your positive experience with TeamUp, Ronan. We love hearing how easy you find managing memberships and how useful the dashboard is. And it's great to know that the user experience is seamless for you and your members across all platforms. Our continuous improvements and new features are so important for meeting the evolving needs of fitness businesses, so if you ever have any suggestions or feedback about how we can further enhance your experience, please don't hesitate to reach out. Replied March 2025 --- ### Team Up a great Platform to manage your Fitness Studio - Overall rating: 5/5 - Reviewer: Andrea D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great, the clients service its ralla good and team also. Nothing really bad to said. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All it's great but what I like the most it's how easy and accessible is the app to control all the Studio, clients, paiement, bookings, contracts... #### Cons the changing looking of the Calendar for clients and not having the option of keeping the old one #### Vendor response Thanks, Andrea, for sharing your review of TeamUp! As you point out, the ease and accessibility of our platform make it a great software solution for managing all aspects of fitness businesses, from your client database to payments and bookings. And it's great to hear that our customer support has had such a positive impact on your experience! We appreciate your feedback regarding the calendar, and will take your suggestion into consideration as we continue to improve our platform. If there is anything else we can do to enhance your experience, please don't hesitate to reach out. Thanks for being a valued member of our community! Replied March 2025 --- ### I use teamup and will probably never leave because there lie customer service is exceptional - Overall rating: 5/5 - Reviewer: Carrie B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant. Because the staff are so good #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the people and the quality of the support / customer service more than I do the software. The software does the job relatively easily but there are features I wish I had. The great thing about TeamUp is that they listen to your needs and then take action on the things you want and need. #### Cons The illability to have 7 day free trial as a stand alone thing. It has to be a membership which means it counts in your reports as a customer when it is not. Also as a lead magnet the link to a 7 day free trial created as a membership means you can’t direct new leads directly to team up as there are too many loops for a new customer to jump through before they enter there contact details and book in there free sessions . You need to think more about lead generation and how you can help us with this . Also not being able to take customers card details when they do a free trial so payment is taken on day 8 ks a really problem for me. #### Reasons for choosing TeamUp Because it was recommended by a good friend with a similar business --- ### I love team up - Overall rating: 5/5 - Reviewer: Simon M. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The system is the best and I can't see myself switching to another booking app. The support is quick to respond and always very helpful. There are also new features being added all the time, which is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The easy to use app is not just straight forward to use for myself but also for my clients. My technophob clients tell me how easy it is to operate the app. I save hours of time with the automated messaging service. My clients appreciate the reminder for their sessions and also a thank you for the birthday message that I am able to send. #### Cons Some extra features would be great. Sending an online christmas card or season greetings messages. I would love a message to go out to members who are running low on sessions, with a reminder to book. #### Vendor response Hi Simon, thanks for your insightful review! We're delighted to hear that both you and your clients (even those who don't "do" technology) find our app user-friendly, and that the automated messaging service is saving you valuable time. It's the small touches like session reminders and birthday messages that can really make a difference to the customer experience. It is possible to configure an automated low pack notification to go out to members when their class pack is running low and they need to buy a new one. Simply go to Communications -> Notifications -> Customer Membership: Pack Running Low to configure your personalized message. We also value your suggestion for season greetings messages—your idea will be considered as we work on new enhancements. We're always eager to improve our software, so please keep your suggestions coming! As always, if you ever need assistance, don't hesitate to reach out to our Customer team, who will get back to you promptly. Replied March 2025 --- ### The best solution for managing group fitness classes. - Overall rating: 5/5 - Reviewer: Natalie B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the TeamUp experience is fantastic. I wouldn't hesitate in recommending TeamUp to any group fitness teacher or gym owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TeamUp is easy for me to add classes, manage a team of teachers, and multiple venues. The App is perfect for customers as it's so easy to use. Customer service is excellent. #### Cons Some customers get confused when they try to cancel as session, as they think they are leaving the class completely, and not just for one session. I get a lot of enquiries about this. #### Vendor response Thanks, Natalie, for your review! It's great to hear TeamUp is the best solution for managing your group fitness classes, staff, and venues, and we appreciate your kind words about our customer service. We love knowing how user-friendly you and your customers find our software. We also value your feedback on the cancellation feature. We're constantly seeking ways to enhance the user experience, and your insights can help us make this clearer for your members. Thank you for recommending TeamUp to other fitness instructors and gym owners! Don't forget, you can use your unique referral link and get rewarded. Replied March 2025 --- ### 1000% recommended - Overall rating: 5/5 - Reviewer: Natalie C. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! Always coming with updates, improvements & open for feedback! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helpful & available customer service & user friendly both as a business owner & from the customers side #### Cons Honestly I have nothing to write here . #### Vendor response Thanks so much, Natalie, for your kind words and your recommendation of our gym management software! We're thrilled to hear that our customer service and user-friendly experience have made a positive impact for both you and your customers. We're always here to help and improve the software for our users, so don't hesitate to share any feedback or suggestions! Thanks again for taking the time to let us know your thoughts. Replied March 2025 --- ### Saves Time, Money and Stress! - Overall rating: 5/5 - Reviewer: Claire W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Incredibly good - the support is amazing with progressive development, working in tandem with their clients. It looks good and when you know which features you want to use, it is straight forward. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Using TeamUp removes the emotion and stress of having to chase clients for payment, not to mention the time required to do so. It means my relationship with the client is maintained, less time on admin, less financial accounting (I only account 3 x per year now instead of every month) I can spend more time do what I love - teaching and growing my business. Also, last-minute cancellations are paid for without any questions! I can keep all client notes for the classes in one place, so any other teachers covering can easily track any issues they need to contend with in class. Being able to take registers in class saves time and costs. TeamUp are continuously developing and working with their client's needs, I'm always impressed by this. The customer service is 2nd to none. #### Cons It's not so easy for clients to sign their selves up if there are multiple classes and memberships to choose from, but this may be the generation of clients I deal with! Plus the pro-rata amount that automatically bills if they do set their selves up doesn't fit into my payment model. So, I still tend to this. TeamUp fits into 80% of my business model amazingly well and has made me change the way I work for the better. The 20% that doesn't fit in has to be worked on manually still. It would be ideal if the reporting would show 121 clients that they are being billed for classes that fell on xxx date so they can account for it. The Direct debit model fits in perfectly for business running continuously, I run for 12-14 week blocks, across 35-38 weeks of the year, which means clients who leave have to be balanced with a small amount outstanding either way. I'd love to use the class swap feature but it's not configurable for my 12-14 week blocks. When booking themselves into summer 'flexy classes', it would be ideal if they can add multiple classes to a 'basket' and then pay at the end. None of these points are about 'not liking the software' But points that would make it even better for my business. #### Reasons for choosing TeamUp Other peoples experience with TeamUp from within my industry and the time TeamUp spent with me to understand my business, before making the final decision to go for it. --- ### Great customer service - nice Pricepoint - Overall rating: 5/5 - Reviewer: Naomi C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really love that they have a small company feel to them that I hope always remains. Voting with my feet for something that didn’t feel like a rip off big management company who would ultimately stab their studios in the back (naming no names here!) was really important to our small family run business and the way the customer service was ON it was mind blowing. Really personal service and hope it stays that way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy having a real time look at what is happening NOW with my students as well as what has happened historically #### Cons I don’t like the ‘custom’ section for time periods - sometimes I quickly like to scroll back 18 months to see what was happening and it only automatically sends you back to only 12 months.I was unhappy with the ‘at a glance’ graphs/pie charts of cash flow etc but now that’s been amended with enhanced features #### Reasons for choosing TeamUp Because they were kind and ethical and economically viable for a small to medium sized yoga studio --- ### Best by a mile! - Overall rating: 5/5 - Reviewer: Deborah M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Team Up has given me back a lot of time each week simply because it works so well and I am no longer having to wrangle and figure out what is going wrong and try to rectify mistakes that occur with other apps. My members love it and I love it. Support is far superior to any other app I have used and everyone is friendly and helpful. Most importantly, they understand what you need and can easily guide you on the rare occasion you might get a little stuck with something. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it does what it says it does, and does it properly and easily without glitches and things going wrong. The fact it can deal with memberships properly and actually ensure usage by members is as it should be, something that other apps (the other 4 I have used) do not do. #### Cons It would be nice if you could email members directly from the system to get in touch with updates etc. #### Reasons for choosing TeamUp Because I had tried them before. I heard great reviews about TeamUp and they were true! #### Reasons for switching to TeamUp Each app I used did not do what it promised properly. I was wasting a lot of time administrating and banging my head against a brick wall trying to get support. In the last month before I switched to Team Up I lost a lot of income as clients just couldn't use the app at all. --- ### Team up review - Overall rating: 5/5 - Reviewer: Julie S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Okay so far. Will need to make some changes in the new year to our memberships so will definitely be calling up for help to find out the easiest way to do it, but as always I’m sure it will be good and helpful service! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good customer service. Reduces admin, records everything for me, allows customer to make bookings and changes themselves, lots of new features I’m yet to explore too! #### Cons Expensive and sometimes missing features (can’t think on the spot right now but when I’m trying to do stuff sometimes I get frustrated because it doesn’t allow me to do something in the way I need it. Have contacted customer service in the past about certain things and they have been good and helpful but sometimes they also agree that the system can’t do everything I need it to do. But they do try and figure out other ways I can use the system to try and help me to make it work. I also really don’t like gocardless or stripe. I get so many issues from them, I wish there was a better option. --- ### Great product, with a lot of good functions - Overall rating: 4/5 - Reviewer: Łukasz D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Works well, provides a reliable base to work on #### Cons Some really odd style features, but we've become acustomed to it #### Reasons for switching to TeamUp simpler, cheaper --- ### Underpinning the daily running of my business - Overall rating: 5/5 - Reviewer: Sarah H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant, I have always found the help desk to be on point, and clear in explaining a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the integration of the many different elements of the customer journey (class booking, membership payments etc) , which are traceable by studio location, and class type. The ability to easily drill down vertically by category, and to make quick and easy changes. Genuinely couldnt run my business without it. #### Cons That customers can create multiple accounts (their identity on the system is not unique) and thereby reappear numerous times to use Introduction offers or deals, or referral credits. And that the only way to check is manually! Probably the biggest weakness. #### Reasons for choosing TeamUp Not my decision, already embedded within our franchise network by the franchisor --- ### Always developing - Overall rating: 5/5 - Reviewer: Katie F. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional. Reliable system that has never let us down. Constant development and improvements supported by a great customer service team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Initially the softwares ease of use is one of its main benefits, not inly for us as a company but for the client also. This is supported by the use of a mobile app which most of our clients use to make class bookings. Secondly though, is that the software is always improving and the team not only offer fantastic customer services and support with issues but welcome ideas too. #### Cons For us it would be the ability to message people through the app with class updates etc. You can get email lists quickly but email is becoming dated and we instead rely on whats app - if there was a way to improve this through the app it would be very useful. --- ### You changed my work! Everything improved when i started using this software so thank you so much - Overall rating: 5/5 - Reviewer: Jalma Alessia S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Amazing. Very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to keep track of everything 24/7 and this is essential! #### Cons Probably would like an extra interface where i could see every class going on at the same week in the studio, like a weekly detailed timetable --- ### Brilliant software for Studios and Gyms - Overall rating: 5/5 - Reviewer: Clare W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Brilliant software Great customer service and support whenever needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and use as admin. Love all the automation as saves a lot of time and effort.User friendly for members too #### Cons Would like to be able to customise and brand the payment page to look more like my landing page #### Reasons for choosing TeamUp Cheaper and looked more user friendly --- ### TeamUp Review - Overall rating: 5/5 - Reviewer: Lesley D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The app is great and the customer service team are on point and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how user friendly this product is and the dashboard is really great for a snap shot of the studio. I work on Team Up daily. #### Cons Honestly not really found anything I don't like and if I do have an issue or a question - it is resolved within 24 hours with the side chat. --- ### Great platform! - Overall rating: 5/5 - Reviewer: Amy F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been awesome and works well for what I need. The support is really great as well! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I use it everyday to manage my business and it works like a charm! I love the on demand feature and the fact that clients mange their memberships and class passes on their own. #### Cons I wish their was an auto time zone change for where my clients live for class times. #### Reasons for choosing TeamUp The price and the features ## More reviews [Next reviews](https://www.softwareadvice.com/product/147712-Teamup/reviews/?page=2) --- TeamUp Reviews, Pros and Cons - 2026 Software Advice