# PRIME BPM Software Reviews, Demo & Pricing - 2026 > Review of PRIME BPM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/150886-PRIME-BPM --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / PRIME BPM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # PRIME BPM 2026: Benefits, Features & Pricing Wondering if PRIME BPM is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview PRIME BPM 4.4 [(45)](https://www.softwareadvice.com/product/150886-PRIME-BPM/#reviews) Pricing Pricing available upon request ### About PRIME BPM PRIME BPM is a cloud-based business process management (BPM) solution that enables users to map, analyze and monitor various business processes within the organisation. Key features include a process library, process mapping, process analysis, improvement management, collaboration tools, process approval workflows and more. PRIME BPM offers users a built-in process library featuring APQC process frameworks, as well as a drag-and-drop interface that lets users create process hierarchies. The solution features business process modeling notation (BPMN) language that helps users to map their processes. PRIME BPM’s automated analysis provides tangible details on time, value, cost and efficiency of each process. Users also have access to processes and procedures based on job roles and can capture task attributes such as business rules, key performance indicators (KPIs) and compliance. PRIME BPM provides users with customizable report templates that allows them to generate reports according to their organization's needs. These reports can be created in PDF, Word or Excel format. Services are offered on a monthly subscription basis that includes support via phone, email and... online live chat. Wondering if PRIME BPM is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## PRIME BPM User Interface ## Popular PRIME BPM Alternatives Main Product PRIME BPM 4.4 [(45)](https://www.softwareadvice.com/product/150886-PRIME-BPM/#reviews) Ratings Breakdown - 4.36Ease of use - 4.38Value for money - 4.76Customer support - 4.31Functionality Pricing Available upon request Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3051)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.34Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(647)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Visio](https://www.softwareadvice.com/flowchart/visio-profile/) 4.5 [(3282)](https://www.softwareadvice.com/flowchart/visio-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.17Customer support - 4.44Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/) 4.5 [(2255)](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.36Value for money - 4.27Customer support - 4.42Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [process.science](https://www.softwareadvice.com/bpm/process-science-profile/) 4.8 [(106)](https://www.softwareadvice.com/bpm/process-science-profile/#reviews) Ratings Breakdown - 4.60Ease of use - 4.59Value for money - 4.67Customer support - 4.71Functionality Pricing Starting at €4.91 per month Get Price ## PRIME BPM Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PRIME BPM Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of PRIME BPM Activity Dashboard Activity Tracking Audit Management Audit Trail Business Process Control Commenting/Notes Compliance Management Customizable Fields Customizable Templates Data Import/Export Mobile Access Monitoring Process Change Tracking Process Modeling & Designing Progress Tracking Real-Time Data Real-Time Reporting Role-Based Permissions Rules-Based Workflow Single Sign On Task Management Task Progress Tracking Template Management Templates User Management Version Control Workflow Management ## PRIME BPM User Reviews Overall Rating 4.4 Ratings Breakdown 5 51% 4 40% 3 9% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.8 Functionality 4.3 Have you used PRIME BPM and would like to share your experience with others? David M. Verified reviewer Management Consulting 11-50 employees Used daily for less than 6 months Review source Reviewed September 2019 PIP Australia partnering with PRIME BPM 5 We are helping our clients improve their processes with Prime BPM. We can assist and train them so they can take ownership of operational activities while we focus on strategic activities. PRIME BPM helps clients get operational activities in shape. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The integration of all process improvement features into a single integrated tool. Cons: Language and terms in Prime BPM need to be understood and adapted to but once that is done, all systems go. Read More RJ Raj J. Verified reviewer Logistics and Supply Chain 10000+ employees Used monthly for free trial Review source Reviewed September 2024 Super combo of process design, improve, simulate and manage project 5 Excellent tool which can design, improve, simulate and allow you to manage the process improvement projects. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Process simulation functionality which allows user to simulate multiple scenarios. Cons: I prefer to start from process mining in order to reduce time however, when it comes to cost mining is costliest part so prime is doing well balancing both cost and functionality. Vendor Response Dear Raj, Thank you for your detailed review and for recognising PRIME BPM's strengths in process design, improvement. We're thrilled to hear that you found our simulation functionality valuable for testing multiple scenarios—this is a key feature we continually strive to enhance for our users. We are glad to hear that PRIME is striking the right balance between cost and functionality for your needs. We are always exploring ways to make the process even more efficient for users like you. Your feedback is important to us as it helps us ensure that we’re meeting the needs of professionals who depend on our tool to drive success in their projects. Thank you again for sharing your insights! Warm regards, PRIME BPM Team Replied September 2024 Read More LT Lea T. Verified reviewer Accounting 1001-5000 employees Used other for less than 12 months Review source Reviewed December 2020 Prime feedback 3 Overall experience was really good for a short term. But it really depends how the organisation use/learn the tool fully and explore the functions correctly. Otherwise it can be very messy. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Mapping tool is pretty clear and straight forward, saved a lot of times for people who doesn't like to read too much wording in a normal process manual. Very easy to use mapping the process. You can attach process notes and detailed procedure really helped with understanding requirements of each steps/tasks. Cons: Too advanced for large volume based company. Good cost saving tool for some company that can use this tool ultimately. Read More LK Liudvika K. Verified reviewer Airlines/ Aviation 51-200 employees Used daily for less than 2 years Review source Reviewed November 2023 Review 4 My overall experience with Prime is very good. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to use, comprehensive navigation, "sterile" look. intuitive. really love the online support and consideration of suggested ideas to improve. the support team analyses the suggestions and implement them for even better experience of the tool. if rejected, a reasonable explanation why the suggestion is not implemented is provided. Cons: i am still using it, thus cannot name anything that i particularly do not like about it. if i am still using it means i like it :) Reasons for choosing PRIME BPM it had all i thought i need about process documentation and even more. Vendor Response Dear Liudvika, Thank you for sharing your incredible experience with PRIME BPM! We're thrilled to hear that our user-friendly interface, comprehensive navigation, and intuitive design resonate with you. Your kind words about our 'sterile' look and the support you receive, including the thoughtful consideration of suggestions, truly mean the world to us. We're committed to continually enhancing your experience, and your feedback fuels our innovation. Here's to more streamlined processes and ongoing success with PRIME BPM! Regards, PRIME BPM Team Replied December 2023 Read More Cv Christian v. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for less than 12 months Review source Reviewed June 2024 Very statisfied with Prime BPM but we could benefit from different user licensing structure 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Great and user-friendly process modelling tool, according to BPMN 2.0. Very satisfied with Prime's designer module to capture relevant process information and to make that available to users, teams and management. Cons: User licensing does not perfectly fit to our organization, considering that our organization is very fragmented in many different teams that all report directly to the executive management. There is nothing in between a Super User and Viewer license and the pay difference is huge, but considering the amount of teams that we have and line managers, purchasing an x amount of Super User licenses becomes unreasonably pricey. Read More sw shay w. Verified reviewer Pharmaceuticals 10000+ employees Used weekly for more than 2 years Review source Reviewed November 2023 User Review 4 Ratings Breakdown 4 Ease of use 3 Customer support 4 Functionality Pros: I like that Prime is quite easy to navigate and the reports are useful. Training was well documented. Cons: The set up has potential to be very time consuming without people that are adept at it assisting newer users or those not immersed in it all the time. Vendor Response Dear Shay, Thank you for sharing your thoughts on PRIME BPM. We're thrilled to hear that you find PRIME BPM easy to navigate, and the reports have proven to be useful. We appreciate your positive feedback on the well-documented training. At PRIME BPM, we've implemented a comprehensive onboarding and training program specifically designed to empower organisation's team members. Through our training, we aim not only to equip new members with the basics swiftly but also to foster champions within your organisation. If you ever need additional guidance or have specific requirements, please don't hesitate to reach out to your dedicated Customer Success Manager (CSM). They are here to assist and ensure that PRIME optimally supports your team's needs. Thank you for choosing PRIME BPM, and we look forward to continuing to provide a user-friendly and efficient experience for your organisation. Best Regards, PRIME BPM Team Replied December 2023 Read More VR Verified Reviewer Pharmaceuticals 10000+ employees Used monthly for less than 2 years Review source Reviewed November 2023 One of the best suites! 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Different modules and their features. Easy to understand, easy to design and easy to connect. I like the fact to create procedures, workflows and connect processes with each other as it makes the walk-through and knowledge sharing simple. Cons: The procedure publisher could be better. Vendor Response Hi Reviewer, Thanks for your positive feedback on PRIME BPM! We're thrilled to hear you find it one of the best suites with its user-friendly design and diverse features. Your feedback about the ease of understanding, designing, and connecting processes is particularly encouraging. We appreciate your feedback on the procedure publisher. If you have suggestions, please submit a HelpDesk Enhancement Request. Our team would love to discuss your ideas and further enhance your experience. Best Regards, PRIME BPM Team Replied February 2024 Read More VR Verified Reviewer Government Administration 201-500 employees Used monthly for less than 12 months Review source Reviewed March 2018 The potential PRIME provides to an organization is immeasurable. 4 The commencement of capturing our organizations processes for improvement. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The scenario builder allows you to modify a current process quickly and effectively to see quickly how possible changes can benefit an organization. Cons: Lists that are populated during process creations are not in alphabetical order however submitting this as a possible improvement to PRIME would see this change being made as part of a future upgrade. PRIME's responsiveness to user suggestions is great and refines the product to the user needs. Read More Tony P. Verified reviewer Utilities 201-500 employees Used weekly for less than 6 months Review source Reviewed December 2020 Council using PRIME BPM 4 I'm using PRIME BPM to review various processes within the organisation - this includes Contractor Dockets and Invoice Payments, Asset Capitalisation, and Developer Contributions. This is only the beginning... the list will continue. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The ease of preparing process maps in a clear format. Allowing for capturing and communicating how a business provides its services. Cons: Have not encountered any issues or concerns. Read More VR Verified Reviewer Online Media 10000+ employees Used monthly for less than 6 months Review source Reviewed August 2021 Standard tool for implementing changes 4 Prime is so customer oriented and have very good support whenever needed. Our team gained much knowledge with this tool . It helps both individual and other tasks. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The company is very focused on continuous improvement. Cons: Initial learning takes time . Have to keep a momentum to gain knowledge . Read More Showing 1 - 10 of 45 Reviews Load More Reviews ## PRIME BPM Popular Comparisons [Zapier vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/163639-zapier/)[viaSocket vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/520083-viaSocket/)[Visio vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/410111-visio/)[Lucidchart vs PRIME BPM](https://www.softwareadvice.com/compare/88975-lucidchart/vs/150886-PRIME-BPM/)[process.science vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/253277-process-science/)[Albato vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/362860-albato/)[Asana vs PRIME BPM](https://www.softwareadvice.com/compare/5576-asana/vs/150886-PRIME-BPM/)[BIC Platform vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/269069-BIC-Platform/)[CMW Platform vs PRIME BPM](https://www.softwareadvice.com/compare/150886-PRIME-BPM/vs/378012-cmw-tracker/) ## Other Top Recommended Workflow Management Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3007) Recently recommended **65** times [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3512) Recently recommended **61** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (153) Recently recommended **29** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **17** times Stuck Between Options? Our experts can help you compare PRIME BPM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice