--- title: "QuestionPro Software Overview 2026 - Features & Pricing" description: "Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/153082-QuestionPro/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / QuestionPro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/)[Alternatives](https://www.softwareadvice.com/product/153082-QuestionPro/alternatives/) # QuestionPro Review From $83-$99/month Free version 10-day free trial 6 plans Updated October 2, 2026 Written by [Sabrina Khoulalène](https://www.softwareadvice.com/resources/author/sabrina-khoulalene/) Content Analyst Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/) Team Lead, Content Wondering if QuestionPro is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary QuestionPro 4.8 [(545)](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/) FrontRunner 2026 Pros: - Nonprofit license - Survey customization Cons: - Slow customer service - Reporting feature difficulty Pricing Starting at $83.00 per user per month ### What is QuestionPro: QuestionPro is an online survey and customer research platform that helps users build, distribute, and analyze surveys and questionnaires. It gives users tools to gather data so they can interpret it and build actionable insights. ### Why we like QuestionPro: QuestionPro is an effective tool for developing surveys and collecting feedback. It also comes with multiple types of questions for customizing each user’s research project. QuestionPro’s reporting and statistics reduce the amount of time for using the research data to make effective decisions. ### Who should use QuestionPro: QuestionPro can work for users in a variety of business sectors, including those in government and academic circles. Any company that needs to gather information from the public can benefit from its features. In most cases, smaller organizations use QuestionPro, with 54% of reviewers coming from organizations with between two and 10 employees. Do you work for QuestionPro? [Manage this product listing](https://www.g2.com/products/questionpro/claim_requests/new?auto=true) Wondering if QuestionPro is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## QuestionPro User Interface ## Popular QuestionPro Alternatives Main Product QuestionPro 4.8 [(545)](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/) Ratings Breakdown - 4.63Ease of use - 4.76Value for money - 4.70Customer support - 4.67Functionality Pricing Starting at $83.00 per month Get Price Alternative Product [UmfrageOnline](https://www.softwareadvice.com/product/449992-Enquetes-Maken/) 4.6 [(1791)](https://www.softwareadvice.com/product/449992-Enquetes-Maken/reviews/) Ratings Breakdown - 4.63Ease of use - 3.85Value for money - 4.21Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) 4.7 [(11603)](https://www.softwareadvice.com/forms-automation/google-forms-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.77Value for money - 4.37Customer support - 4.44Functionality Pricing Available upon request Get Price ## QuestionPro Overview QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities. The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offl... ine survey collection is also available to capture responses anywhere. QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends. The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms. QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement. ## QuestionPro Pricing and Plans Starting price: $83.00 per month Free Trial Free Version Surveys & Research- Essentials $0.00 per user, per month Plan includes: - 200 responses per month - 10 Survey Campaigns - 25+ Question Types‪ - Google Sheets Integration - Branching Logic - Trend Analysis - High availability with global data centers - 24/7 Support‪ Surveys & Research- Team Edition $83.00 per user, per month Plan includes: - SMS Invites - Custom Scripting‪ - Blocks and Randomization - Third-party Integrations - User Roles & Permissions - Gift Cards and Survey Rewards - Region Specific Data Centersoption to Host Your Data in USA - Dedicated Account Manager Surveys & Research- Advanced $99.00 per user, per month Plan includes: - 35+ Question Types‪ - Panel Integration‪ - Email Alerts - Salesforce Integration‪ - Gap Analysis - Advanced Data Segmentation - CSS Customization and Your Own Domain Surveys & Research- Research Suite Pricing available upon request Plan includes: - Dedicated Success Manager - Multi User Collaboration - Auto-Translation - Question Randomization - FTP Support - Heatmaps - Custom Validation - Encryption - SSO Support Customer Experience Pricing available upon request Plan includes: - Sentiment Analysis - API Integration Employee Experience Pricing available upon request Plan includes: - 360 Degree Feedback - Track Churn and Retention Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of QuestionPro's Pricing Plans We've dug deep into QuestionPro's survey software pricing plans to help you identify the best fit for your research needs. Each plan comes with its own set of features and benefits, and we've outlined the key aspects to consider when making your choice. QuestionPro’s core surveys and research platform is available at four distinct pricing tiers: the Essentials plan, the Advanced plan, the Team Edition, and the Research Suite. Customer experi... ence and employee experience software is available from QuestionPro, but pricing is available only upon request. Whether you're a solo researcher or part of a larger team, understanding the nuances of each plan is essential for selecting the right solution. \*\*Essentials plan\*\* QuestionPro's Essentials plan is a complimentary offering designed for individuals or small teams just starting with online surveys. It supports a single user and allows for up to 200 responses per survey. This plan includes fundamental features such as basic survey creation, logic, integrations, and analysis, along with access to 30 question types and a global data center. \*\*Advantages:\*\* - \*\*No cost:\*\* As a free plan, it enables users to explore QuestionPro's platform without any financial investment. - \*\*Straightforward setup:\*\* With a streamlined set of features, getting started with the Essentials plan is quick and easy. - \*\*Ample response limit:\*\* The 200 response cap per survey is sufficient for small-scale projects and testing purposes. \*\*Disadvantages:\*\* - \*\*Single user restriction:\*\* The plan only supports one user account, which may be limiting for teams. - \*\*Rudimentary functionality:\*\* Advanced features like branding and collaboration tools are not included in this tier. - \*\*Limited scalability:\*\* As survey needs grow, users may quickly outgrow the capabilities of the Essentials plan. \*\*Advanced plan\*\* The Advanced plan is a paid tier designed for individuals or small teams with more extensive survey requirements. Priced at $99 per user per month (billed annually), this plan allows for 25,000 responses per year and includes features such as standard surveys, programmable survey logic, software integrations, built-in analysis, and customizable branding. It also expands the question types to a total of 38 and offers 24/7 chat and email support. \*\*Advantages:\*\* - \*\*Increased response capacity:\*\* The yearly response limit of 25,000 accommodates larger-scale survey projects. - \*\*Enhanced customization:\*\* Branding features enable users to create surveys that align with their corporate identity. - \*\*Expanded question types:\*\* With 38 question types available, users can create more diverse and engaging surveys. \*\*Disadvantages:\*\* - \*\*Per user pricing:\*\* Costs can quickly add up for teams with multiple users. - \*\*Long-term commitment required:\*\* The plan can only be billed on a yearly basis, which may not be ideal for short-term projects. - \*\*Limited collaboration functionality:\*\* While more advanced than the Essentials plan, the Advanced plan may not offer enough collaboration tools for larger teams. \*\*Team Edition\*\* The Team Edition includes all the features of the Advanced plan but is designed for teams that need to collaborate across projects. Priced at $83 per user per month (billed annually, minimum five users), it supports up to 100,000 responses per year and adds team-specific functionality like shared survey libraries, multi-user access, role-based permissions, and centralized account management. It also includes 39 question types, access to regional data centers, and support from a dedicated account manager. \*\*Advantages:\*\* - \*\*Team-oriented:\*\* With support for up to five users, this plan facilitates collaboration and teamwork. - \*\*Generous response allowance:\*\* The 100,000 annual response limit can accommodate most medium-sized survey projects. - \*\*Dedicated support:\*\* A dedicated account manager provides personalized assistance and guidance. \*\*Disadvantages:\*\* - \*\*Pricing Details:\*\* Specific pricing information is not publicly available, requiring potential customers to contact QuestionPro for more details. - \*\*Regional data centers:\*\* While offering more localized data storage, the specifics of the regional data centers are not clearly outlined. - \*\*Potential overkill:\*\* For smaller teams with simpler needs, the features and capabilities of the Team Edition may be excessive. \*\*Research Suite\*\* As QuestionPro's most comprehensive offering, the Research Suite is designed for organizations with extensive survey and research needs. Supporting up to 10 users, this plan includes custom response pricing, custom surveys, advanced logic, integrations, analysis, branding, collaboration, security features, community management, audience targeting, qualitative tools, and a variety of services. It also offers 52 question types, regional data centers, and a dedicated success manager. Pricing is available only upon request. \*\*Advantages:\*\* Enterprise-friendly feature set: The Research Suite includes an extensive array of tools and capabilities to support complex survey and research projects. Extensive customization options: With custom response pricing and survey design, this plan can be tailored to the unique needs of each organization. Dedicated success management: A dedicated success manager ensures that users can fully leverage the platform's capabilities. \*\*Disadvantages:\*\* - \*\*Pricing ambiguity:\*\* Detailed pricing information is not provided, requiring interested organizations to contact QuestionPro for a custom quote. - \*\*Implementation complexity:\*\* With such a wide range of features and tools, implementing and learning to use the Research Suite effectively may require significant time and effort. - \*\*Potential underutilization:\*\* For organizations with more modest research needs, the advanced capabilities of the Research Suite may go unused, leading to a lower return on investment. \*\*Conclusion\*\* QuestionPro's pricing plans offer a spectrum of options to accommodate businesses of various sizes and survey needs. \*\*For startups and small businesses:\*\* The Essentials plan provides a no-cost entry point with fundamental features, while the Advanced Plan unlocks additional capabilities and a higher response limit for a modest annual investment. \*\*Growing companies and established enterprises:\*\* The Team Edition caters to collaborative needs with expanded user seats, response capacity, and advanced features. For the most demanding research requirements, the Research Suite delivers unparalleled customization, security, and support, with pricing tailored to specific needs. Selecting the optimal plan involves assessing factors such as team size, anticipated survey volume, desired features, and budget. By aligning these considerations with QuestionPro's tiered offerings, organizations can harness the power of sophisticated survey tools while maintaining cost-effectiveness. Choosing a plan with room for growth ensures that QuestionPro can continue to partner with businesses as they scale and evolve. ## QuestionPro Features Drawn from insights across 545 verified reviews, we've outlined QuestionPro's best and worst rated features and how they stack up against the average rating. QuestionPro's score Category average QuestionPro's Best Rated Features Reporting & Statistics 4.96 4.10 category average Surveys & Feedback 4.93 4.47 category average Drag & Drop 4.93 4.14 category average QuestionPro's Worst Rated Features Benchmarking 4.33 3.76 category average Survey Sample Management 4.45 3.93 category average Survey/Poll Management 4.50 4.44 category average - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of QuestionPro 360 Degree Feedback Access Controls/Permissions Activity Dashboard Alerts/Notifications Anonymous Feedback API Audience Targeting Benchmarking Commenting/Notes Conditional Logic Contact Database Contact Management Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Data Cleansing Data Security Data Visualization Discussions/Forums Dynamic Content Email Reminders Employee Database Employee Onboarding Employee Recognition Engagement Tracking Filtering Gamification Group Management Mass Texting Member Directory Message Personalization Mobile Access Mobile Alerts Mobile Survey Moderation Multi-Channel Distribution Multi-Language Multiple Question Types Multiple User Accounts NPS Survey Structure Offline Access Offline Response Collection Panel Management Pulse Surveys Question Library Question Piping Randomization Real-Time Analytics Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Sentiment Analysis Site Intercept Survey SMS Messaging Social Media Integration SSL Security Statistical Analysis Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Template Management Templates Third-Party Integrations Trend Analysis User Management Visual Analytics ## QuestionPro Integrations Based on 545 verified reviews, we've identified products most frequently integrated withQuestionPro. MemberClicks Integration rated 5.0 from 1 review Teachable Integration rated 4.0 from 1 review Calendly Integration rated 3.0 from 1 review Google Drive Integration rated 4.0 from 1 review Squarespace Integration rated 5.0 from 1 review Salesforce for Retail Integration rated 5.0 from 1 review See all 18 integrations ## QuestionPro Key Sentiments We analyzed 545 verified reviews for QuestionPro to find out what actual users really think. Most Positive Sentiments Nonprofit usage 88% Positive 11% Neutral 2% Negative Users in the nonprofit sector appreciate QuestionPro for its dedicated functionality and support, including a free nonprofit license. They find the software easy to use and beneficial for conducting various surveys. Additionally, reviewers value the nonprofit discount, which makes the platform accessible to smaller organizations. Survey creation 67% Positive 28% Neutral 5% Negative Users find QuestionPro highly effective for survey creation, appreciating its ease of use and the ability to customize questions. They also highlight the comprehensive data analysis tools that enhance their survey processes. Some users also mention that its features are adaptable across different industries and use cases. Data collection 66% Positive 26% Neutral 9% Negative Reviewers praise QuestionPro for its efficient data collection capabilities, noting the robust tools for data visualization and analysis. They find the platform particularly useful for nonprofit data collection needs, allowing them to gather and interpret data effectively. Users also appreciate the ease of organizing and sharing collected data. Least Positive Sentiments Free version 44% Positive 41% Neutral 15% Negative Users appreciate the platform updates and clarity in subscription options provided by QuestionPro. They find the free version useful but note its limitations in features and formatting options. Some reviewers feel the editor could benefit from additional formatting tools to improve the survey creation process. Question logic 48% Positive 35% Neutral 17% Negative Reviewers appreciate the flexibility and variety of question types and logic capabilities in QuestionPro, including branching and skip logic. However, some users find the setup and understanding of complex logic features challenging. They mention that certain question options and logic functionalities can be confusing initially but become easier with experience. Data export 50% Positive 32% Neutral 18% Negative Users find QuestionPro's data export features efficient and appreciate the variety of formats available for exporting data. They highlight the ability to export data into Excel, PowerPoint, and PDF as particularly useful. However, some users mention limitations in data visualization and flexibility within the export options. ## QuestionPro User Reviews ## QuestionPro customer ratings - Overall rating: 4.8/5 - Total reviews: 545 ### Rating distribution - 5 stars: 441 reviews (81%) - 4 stars: 90 reviews (17%) - 3 stars: 6 reviews (1%) - 2 stars: 3 reviews (1%) - 1 star: 5 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.8/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- ### Great Program for Surveys! - Overall rating: 5/5 - Reviewer: Jordyn C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been good with QuestionPro. I've been using it for over 5 years now and have not had to contact support for any reason. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You are able to categorize your surveys into different folders, which helps keep everything organized. #### Cons When working on the survey descriptions, sometimes the text formatting can be a little wonky. If you paste in text, it reverts everything you've done back to the default, forcing you to restart. --- ### QuestionPro helps us help educators! - Overall rating: 5/5 - Reviewer: Christine C. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We use QuestionPro's nonprofit license to develop education surveys shared with early childhood educators, K-12 educators, representatives from higher education institutions, and legislators interested in education policy issues to gather their opinions on critical issues and needs. We use this data to inform our programs for legislators, state education agencies, state education advocacy groups, and experts on education and education policy, including a national early childhood summit, educational series for legislators and state agency staff, technical assistance to states, and issue briefs and research reports for state leaders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuestionPro's ease of use is its best feature. Our staff and guests are able to complete surveys and compile data effortlessly. Teams from all departments can monitor results together and engage in discussions and event management. #### Cons Our organization has not experienced any issues using QuestionPro. It's easy to read data and compile results all in one place. #### Reasons for choosing QuestionPro We ultimately chose QuestionPro based on the features available, flexibility, and how well it met our organization's survey and data collection needs. --- ### Great looking and easy to use - Overall rating: 4/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. #### Cons depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on #### Reasons for switching to QuestionPro Price was increasing each year and it has been a while since we looked elsewhere. Found QPro and the price and survey UX options were very appealing, so we moved. --- ### Robust, User-Friendly, and Insightful for Nonprofits - Overall rating: 5/5 - Reviewer: Jennifer R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with QuestionPro has been very positive. The platform has helped our organization efficiently collect feedback, conduct research, and measure program impact through professional and easy-to-manage surveys. The reporting and analytics tools provide valuable insights that support data-driven decision-making. The nonprofit licensing program makes a powerful survey platform accessible to organizations with limited resources. While we would appreciate additional user licenses to better support team collaboration, the value, reliability, and functionality of the platform have made QuestionPro an important tool for our organization's work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros One of the biggest advantages for our organization is the ability to customize surveys, distribute them through multiple channels, and analyze results through clear reporting and dashboards. We have used QuestionPro for member surveys, community needs assessments, and research projects, and it has consistently delivered reliable results. The nonprofit licensing program has made access to enterprise-level survey tools affordable, enabling us to make data-driven decisions while maximizing limited resources. #### Cons The primary limitation of the nonprofit license is that it only includes one user. Our team collaborates on surveys and data collection efforts, so additional user access would greatly enhance efficiency and make the nonprofit offering even more valuable. Overall, the platform is strong, but expanded nonprofit team licensing would be a welcome improvement. #### Reasons for choosing QuestionPro We chose QuestionPro because of its strong translation capabilities. The ability to easily create multilingual surveys, particularly in English and Spanish, helps us engage a broader audience and collect more inclusive and representative data from the communities we serve. #### Reasons for switching to QuestionPro We switched from Microsoft Forms because we needed more advanced survey capabilities. QuestionPro offers stronger branching logic, customizable questions, a wider range of question types, and more comprehensive analytics, allowing us to collect and analyze data more effectively for our programs and stakeholders. --- ### Stop Struggling with Surveys - Overall rating: 5/5 - Reviewer: Rita Mae R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been great. I can't rate customer support, because I've never actually had an issue I needed to contact anyone about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I've found conditional questions a real struggle in Google Surveys, which is why we switched to QuestionPro. I'm glad we did! I also like the clean look of QuestionPro. #### Cons Let's face it, gathering customer feedback is hard. You create the most streamlined process you can to get just the data you need, and you still get little response. This isn't an issue with QuestionPro, it's the nature of the game, but if you think you'll get QuestionPro and your survey woes are over, you're wrong. Only your unnecessary woes are over, so now you can concentrate on engaging clients in the process. #### Reasons for choosing QuestionPro QuestionPro seems more professional than other options. #### Reasons for switching to QuestionPro Google Forms didn't look very professional and creating branched questions felt nearly impossible. --- ### Indispensable for data collection and operations - Overall rating: 5/5 - Reviewer: Samer K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered An excellent survey software that is constantly being improved and updated. Extremely versatile and integrated with Google sheets. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For us, Questionpro has evolved far beyond its original role as a survey platform. It now serves as an important channel for engaging with beneficiaries, allowing us to receive requests directly while also enabling large-scale data collection from external contributors. #### Cons Sometimes we wish we were able to customize the look and feel of the data collection form more, in a more intuitive manner. We also wish we had one or more users on the nonprofit subscription tier #### Reasons for choosing QuestionPro It was feature rich, provided good support, and offered an excellent nonprofit plan --- ### A+ Service - Overall rating: 4/5 - Reviewer: Bob L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Great. I'd recommend them to anyone. Customer service is available to assist with any needed services. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Level of services are deep. They have what you are looking for... guaranteed. If they don't have it, you don't need it. #### Cons A bit of a learning curve but great customer service and functionality of site. The report feature is very thorough. #### Reasons for switching to QuestionPro Great switch. Very happy. Question Pro has much more functionality. --- ### A Powerful and Reliable Platform for Surveys - Overall rating: 5/5 - Reviewer: Lourdes T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuestionPro has been positive. It’s a reliable, feature‑rich platform that supports both basic and complex research needs. The combination of strong customer support, flexible design tools, and powerful analytics makes it a valuable solution for organizations looking to gather meaningful feedback and improve engagement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the platform’s versatility, from simple surveys to advanced analytics and employee engagement tools. The interface is clean, and the reporting dashboards make insights easy to understand and share with stakeholders. QuestionPro offers a wide range of features at a competitive price. Brand customization is flexible. You can easily add your logos. Surveys and dashboards work well on mobile. Respondents can complete surveys easily from any device. #### Cons Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve. #### Reasons for choosing QuestionPro The main reason is that QuestionPro offers a full research and engagement platform, while Google Forms is only a basic form builder. --- ### La Leche League International - Overall rating: 5/5 - Reviewer: Zion T. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our experience has been fantastic. We have been able to translate surveys into eight languages and respondents are grateful for the accessibility on laptops, phones etc... It is super useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is our 4th year using question pro. We serve many countries and the backend tool showing where respondents are located has been very helpful. #### Cons nothing really. Its a great tool. We have explored increasing our services since we have seen it to be so valuable to the work that we do. #### Reasons for choosing QuestionPro Overall, questionpro was a better fit and was more adaptable to our needs. #### Reasons for switching to QuestionPro needed something more intuitive that what we were using previously. --- ### Nonprofit QuestionPro Review - Overall rating: 5/5 - Reviewer: Shauna G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A very reasonable NonProfit pricing is offered; the software is easy to use, intuitive, and effective. #### Cons The preferred language can get confused if logging in from different countries. Other than that, no issues with the product. #### Reasons for choosing QuestionPro NonProfit Pricing option, the right amount of functionality #### Reasons for switching to QuestionPro Lack of capability to accomplish what our organization needed --- Showing 1 - 10 of 545 Reviews [See All Reviews](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/) ## QuestionPro FAQs - What is QuestionPro used for? Organizations mainly use QuestionPro to create and distribute online surveys and polls that generate feedback from the public for making decisions or building products. Those in educational organizations use it to gather feedback from students and staff. Small companies rely on QuestionPro for issuing and analyzing employee satisfaction data as well. - Is QuestionPro really free? QuestionPro has a free version, but it comes with notable limitations. For example, the free version limits users in the types of questions they can include in surveys and the number of responses they can collect. Additionally, the free version lacks advanced features that come with the paid versions, such as enhanced data export and reporting features. - Is QuestionPro HIPAA compliant? QuestionPro can simplify the process of complying with HIPAA, such as data encryption, secure data storage, and access controls. However, QuestionPro isn’t a tool that automates HIPAA compliance. So when you use the software to gather and store data, you still have to keep HIPAA regulations in mind. - Is QuestionPro legit? Yes, QuestionPro is widely regarded as a legitimate survey platform, having been in operation for several years. It offers a robust set of features designed to meet the needs of researchers and small businesses. - Is QuestionPro GDPR compliant? QuestionPro streamlines the process of complying with GDPR. These include tools for getting permission from recipients regarding sharing their data and letting them know how their data is used. QuestionPro also has encryption and data anonymization tools. However, QuestionPro doesn’t automatically audit your questionnaires for GDPR compliance. ## QuestionPro Popular Comparisons [UmfrageOnline vs QuestionPro](https://www.softwareadvice.com/compare/153082-QuestionPro/vs/449992-Enquetes-Maken/)[Google Forms vs QuestionPro](https://www.softwareadvice.com/compare/153082-QuestionPro/vs/179230-google-forms/) [Compare All Alternatives](https://www.softwareadvice.com/product/153082-QuestionPro/alternatives/) Stuck Between Options? 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