--- title: "QuestionPro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuestionPro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuestionPro is a good fit for you!" source_url: "https://www.softwareadvice.com/product/153082-QuestionPro/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / [QuestionPro](https://www.softwareadvice.com/product/153082-QuestionPro/) / QuestionPro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/153082-QuestionPro/) Reviews [Alternatives](https://www.softwareadvice.com/product/153082-QuestionPro/alternatives/) # QuestionPro User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 541 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 436 reviews (81%) - 4 stars: 91 reviews (17%) - 3 stars: 6 reviews (1%) - 2 stars: 3 reviews (1%) - 1 star: 5 reviews (1%) ### Most mentioned pros - It benefits us by making it easier to measure workshop impact, track participant progress, and use the data to improve future programming, reporting, and funding outcomes. - Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. - We love that the QR codes generated for the survey are static so we can use flyers/paper materials without having to update this code each time. ### Most mentioned cons - Not as customizable for the user interface, and has a short storage limit, which then requires you to export the information, then delete it before reopening the questionnaire. - For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. - So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. ## QuestionPro customer reviews Showing reviews 1-25 of 541 (page 1). ### Great Program for Surveys! - Overall rating: 5/5 - Reviewer: Jordyn C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been good with QuestionPro. I've been using it for over 5 years now and have not had to contact support for any reason. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You are able to categorize your surveys into different folders, which helps keep everything organized. #### Cons When working on the survey descriptions, sometimes the text formatting can be a little wonky. If you paste in text, it reverts everything you've done back to the default, forcing you to restart. --- ### Stop Struggling with Surveys - Overall rating: 5/5 - Reviewer: Rita Mae R. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been great. I can't rate customer support, because I've never actually had an issue I needed to contact anyone about. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I've found conditional questions a real struggle in Google Surveys, which is why we switched to QuestionPro. I'm glad we did! I also like the clean look of QuestionPro. #### Cons Let's face it, gathering customer feedback is hard. You create the most streamlined process you can to get just the data you need, and you still get little response. This isn't an issue with QuestionPro, it's the nature of the game, but if you think you'll get QuestionPro and your survey woes are over, you're wrong. Only your unnecessary woes are over, so now you can concentrate on engaging clients in the process. #### Reasons for choosing QuestionPro QuestionPro seems more professional than other options. #### Reasons for switching to QuestionPro Google Forms didn't look very professional and creating branched questions felt nearly impossible. --- ### Great looking and easy to use - Overall rating: 4/5 - Reviewer: Tom H. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use, the account team are very responsive and supportive too. Been a huge improvement to our research services since moving to QuestionPro. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's recent AI features are a great add-on. the surveys themselves continue to look fresh and modern and a pleasant UX for respondents. #### Cons depending on which edition you have, the inability to access certain question types can be a frustration but that's not really to do with the product - just the licence I am on #### Reasons for switching to QuestionPro Price was increasing each year and it has been a while since we looked elsewhere. Found QPro and the price and survey UX options were very appealing, so we moved. --- ### Professional survey software for research, evaluation and higher education projects - Overall rating: 5/5 - Reviewer: Andreas P. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with QuestionPro has been very positive. We use QuestionPro in applied social science research, evaluations and stakeholder surveys involving HEIs. The software supports efficient survey administration and professional data collection workflows. We also appreciate the continuous development of the platform and the responsive support team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuestionPro is very useful for professional online surveys in research, evaluation and higher education projects. We especially appreciate the advanced survey logic, filtering options and the flexibility in designing complex questionnaires for different stakeholder groups. The platform is intuitive to use and works well for both smaller studies and larger surveys. #### Cons New users first need to explore the available functions and configuration options, as not all features are immediately intuitive. In the Non-Profit License, some more advanced question types and features are unfortunately not available. #### Reasons for switching to QuestionPro We switched because of the Non-Profit License and the more modern survey interface and design options. --- ### A+ Service - Overall rating: 4/5 - Reviewer: Bob L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Great. I'd recommend them to anyone. Customer service is available to assist with any needed services. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Level of services are deep. They have what you are looking for... guaranteed. If they don't have it, you don't need it. #### Cons A bit of a learning curve but great customer service and functionality of site. The report feature is very thorough. #### Reasons for switching to QuestionPro Great switch. Very happy. Question Pro has much more functionality. --- ### A Powerful and Reliable Platform for Surveys - Overall rating: 5/5 - Reviewer: Lourdes T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuestionPro has been positive. It’s a reliable, feature‑rich platform that supports both basic and complex research needs. The combination of strong customer support, flexible design tools, and powerful analytics makes it a valuable solution for organizations looking to gather meaningful feedback and improve engagement. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the platform’s versatility, from simple surveys to advanced analytics and employee engagement tools. The interface is clean, and the reporting dashboards make insights easy to understand and share with stakeholders. QuestionPro offers a wide range of features at a competitive price. Brand customization is flexible. You can easily add your logos. Surveys and dashboards work well on mobile. Respondents can complete surveys easily from any device. #### Cons Some advanced features can feel overwhelming at first, and certain customization options require a bit of a learning curve. #### Reasons for choosing QuestionPro The main reason is that QuestionPro offers a full research and engagement platform, while Google Forms is only a basic form builder. --- ### Great survey tool with advanced features and a very useful dashboard of results! - Overall rating: 5/5 - Reviewer: Zeina E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered As I was learning to use the more advanced features, I used their support and online chat feature and found the customer support very helpful and informed. They follow up with resources and documentation of the chat. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuestionPro allowed us to add features in our survey that did not exist in other survey tools. We were able to do branching, complicated scoring, and receive a great dashboard with graphs and details that we could directly use in reporting. It also allows sending the survey via a built-in mail merge tool and tracking responses, with the option of sending reminders to those who have yet to complete with one click! They offer an amazing value for nonprofits and it is one of the most advanced and affordable survey tools. #### Cons Some of the more detailed features need some learning but once you use them it is easy to remember how to enable them. #### Reasons for switching to QuestionPro Branching and features that did not exist at the entry-level pricing --- ### Effective tool for nonprofits. - Overall rating: 5/5 - Reviewer: Megan W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We've been using QuestionPro for several years and are very satisfied with the company and the surveys. We appreciate the analytics and the information it gives to our company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We appreciate ease of building user-friendly surveys and all of the different varieties of questions and formats. There is immediate customer support when needed #### Cons I wish there were some more customizations, but there are plenty of options, so we always find something that works for our vision and needs. #### Reasons for switching to QuestionPro The cost was too high and there wasn't enough variety and customization. --- ### Valuable resource that elevates your organization - Overall rating: 5/5 - Reviewer: Anne S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered QuestionPro has elevated our surveys. We can even have the responders sign so it can be used for annual conflict of interest declarations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use for both the designer and the responder, with many recommendations to help with the creation of surveys and polls. Support team is quick to respond the few times I've had to ask for help. #### Cons While it is great that nonprofits get a free seat, everything needs to be done by me unless I want to purchase more licenses. #### Reasons for switching to QuestionPro Better quality question options and overall design. --- ### Great tool to help you collect and analyze critical data! - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered They've been extremely generous with their non-profit discount and the support has been VERY helpful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how easy and intuitive the platform is for non-researchers! I also like that I can easily apply my organization's branding, which makes our audience immediately trust the survey's authenticity. #### Cons The only thing I don't like is the export function--it's a little clunky but I'm still able to download the data. #### Reasons for choosing QuestionPro Cost-effective, ease of use, and ability to add our own branding. --- ### Would recommend QuestionPro - Overall rating: 4/5 - Reviewer: Marielle M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using QuestionPro for a few years to run annual surveys for a few hundred respondents. We've had a really good experience with the software and much prefer it over Google Forms, our previous software solution. QuestionPro has more security and offers more features that we find helpful in data management and analysis. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Multiple question formats can be used in one survey. We were able to translate into 6 languages and add an audio play option for respondents to hear each question and answer read aloud - a big plus for our multi-lingual community. #### Cons The data exports do not always have the formatting that I wish they had. I still need to create a codebook to translate answer choices that export as 1,2,3,4 into never, sometimes, often, always, etc. I also do my own data cleaning and I wish there were a better way to do that without exporting and doing it in Excel. #### Reasons for choosing QuestionPro Question Pro offered a free nonprofit license and had the features we needed. #### Reasons for switching to QuestionPro Lack of security in Google Forms, need for different question displays that were more understandable for low-English proficiency audiences, easier translations. --- ### Great resource for non-profits - Overall rating: 5/5 - Reviewer: Sam G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great cross tabs and easy translation integration, we love using this centralized platform to collate survey data across multiple years. #### Cons The user interface feels a little dated and menu navigation could use some work, but overall does not detract from the utility of the platform. #### Reasons for switching to QuestionPro better plan options for non-profits, flexibility of users and seats. --- ### Robust and User Friendly Option for Detailed Surveys - Overall rating: 5/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. #### Cons The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. #### Reasons for choosing QuestionPro Embedded ID and Import/Export Functionality --- ### Streamlined Data Collection with Strong Support - Overall rating: 5/5 - Reviewer: Michael F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuestionPro has been very positive. It’s a robust platform with flexible features that meet both simple and complex data collection needs. The ability to customize logic, use dropdowns, and export clean data has made it an essential tool in our evaluation and reporting processes. The customer support team is one of the best I’ve worked with—always quick to offer guidance and solutions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to input full lists of data into dropdown menus has significantly improved our data analysis process. This feature saves time, reduces manual entry errors, and ensures consistency across responses—especially when working with large datasets or repeated values. #### Cons There was a bit of a learning curve when first building out our survey, but the support team was responsive and helpful throughout the process. Once we understood the interface, it became much easier to navigate and customize. --- ### Excellent software for surveys - Overall rating: 5/5 - Reviewer: Linda H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good experience. I have been working with QuestionPro for about 5 years and they continue to improve the survey developer experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use in setting up survey questions. Tech support is excellent when I have questions about the program. #### Cons Export to PDF could be improved. Open ended questions follow at the end of choice questions. We have a very extensive survey we do in QuestionPro and I have to manipulate the exported file to embed the open ended question responses into the full document. --- ### Reliable, flexible survey platform wish nonprofit tier had full features - Overall rating: 5/5 - Reviewer: LaMar Y. - Verified reviewer: Yes - Industry: Program Development - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, QuestionPro has been dependable for both quick pulse checks and complex, logic-heavy instruments. We conducted surveys quickly, tracked responses in real-time, and provided clean datasets to our evaluation team. Support has been responsive to advanced logic and integrations. With fuller nonprofit features, it would cover nearly all of our needs end-to-end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is fast and intuitive. Branching/logic and piping are easy to configure, templates cover most use cases, and collaboration/version history are straightforward. Real-time dashboards make it simple to monitor completes and drop-offs, and exports (CSV/Excel/API) are clean for analysis. Mobile/offline collection is reliable for field work. #### Cons The nonprofit plan lacks several features we need; we’d prefer access to the complete feature set. Advanced branding/styling are limited without custom CSS, and complex multilingual surveys require extra setup to maintain consistent labels. Some deeper analytics still require exporting to BI, R, or Python. --- ### Great tool for non-profits! - Overall rating: 5/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I would highly recommend QuestionPro! Their support for non-profits are an added bonus. This is a great tool that allows us to collect data to empower our messaging. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros QuestionPro's ease of use, survey design and site navigation are top notch. I would definitely recommend this tool if you are looking for a web or email survey tool. #### Cons Some formatting had a little bit of a learning curve, but nothing too bad. Like any tool, you have to learn how to use it to get the most out of it. --- ### QuestionPro is a reliable survey tool with strong analytics - Overall rating: 5/5 - Reviewer: Ethan T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It’s been dependable for running surveys, collecting feedback, and analyzing results. Once you get used to the interface, it’s efficient and handles both basic and advanced surveys well. It fits teams that need real data and consistent output without having to build everything from scratch. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is easy to use, the templates save time, and the logic tools are strong. The reporting dashboard gives quick, useful insights, and the export options make it simple to move data into other tools. It’s flexible enough for simple surveys and more complex projects. #### Cons Some of the advanced customizations take extra time to learn, and a few key features sit behind higher-tier plans. Navigation can feel a little cluttered compared to lighter survey tools. --- ### Wonderful option for nonprofits! - Overall rating: 5/5 - Reviewer: Sarah P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great option for creating dynamic questioning and offers some ability to map out path through the form. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and a great option for nonprofits! This platform is incredibly easy to use, making it a fantastic option for nonprofits of all sizes. Whether you’re just getting started or have been operating for years, the user-friendly interface ensures that anyone on your team can navigate it with ease. #### Cons Not as customizable for the user interface, and has a short storage limit, which then requires you to export the information, then delete it before reopening the questionnaire. --- ### Thanks for supporting Non profits with a free license - Overall rating: 4/5 - Reviewer: Thomas G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Question Pro is a comprehensive survey tool that does all I need. We use it fur community surveys in our Neighbourhood Forum. #### Cons That I have to renew the free non-profit license every year... time flies, every two years would be good enough ;) --- ### Great for Nonprofit Surveys and Data Collection - Overall rating: 4/5 - Reviewer: Lindsey H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered We have used QuestionPro for our data collection needs for many years. The online platform makes it easy to use and easy to analyze data. We have been been overall very happy with this product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros QuestionPro makes it easy for us to collect data from students and parents and to analyze this data easily. #### Cons We'd like to see some increased capacities in the ways we are able to view and filter data. For example, comparing survey results from year to year or filtering by grade level. --- ### Impressed with QuestionPro's free non-profit license - Overall rating: 5/5 - Reviewer: Aidan M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered User friendly for someone who does not have that much experience designing online surveys. We have relied on QuestionPro for many years now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate that QuestionPro has offered our nonprofit a free license for over five years now. The question types are robust and on par with what I would expect from any other survey software. We use a tool to embed the live results from one of our surveys onto a website. It saved us a bunch of time coding and creating charts so we can get our data out in front of more potential partners. #### Cons When designing a survey in 2024 we ran into an issue where we could not include more than 100 questions in our survey on our license. QuestionPro offered us some alternatives but we did not ultimately end up publishing the survey for other reasons. --- ### Love QuestionPro for our Nonprofit - Overall rating: 5/5 - Reviewer: Mandy F. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered We've been using QuestionPro for years now and find it a very valuable asset to our nonprofit organization. We'd highly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to build rather complicated surveys and send them out to large groups to receive feedback. #### Cons Can't think of anything. It's honestly a pretty easy-to-use system. Maybe we wish that multiple team members could login to the same account at the same time? Which is seems like might not be the case. --- ### surveys are great - Overall rating: 5/5 - Reviewer: Zion T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered we use for internal and external surveying. Great product. Flexible survey platform with excellent features for quick, insightful feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We used it for internal and external surveying. Easy to use, flexible survey options, and great for gathering feedback quickly #### Cons really enjoyed the ease of use. It makes surveys simple to build and analyze, with great customization and reporting options. --- ### Easy to use, and great branding capability! - Overall rating: 5/5 - Reviewer: Samantha G. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Pleasantly surprised during our use of QuestionPro just how easy it was to design each questionnaire. Not only does it offer many question formats, the responses can also be designed as needed for each question. There is also an ease in movement of questions within the questionnaire as you create and edit for the final version to send out. The data output from returned questionnaires is also easy to access, read, and help shape future programs, strategies, or events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, many options for question and answer formats, as well as the ability to fully brand each questionnaire. #### Cons Based on our use of QuestionPro, there really wasn't anything we found to be a con. It fulfilled the needs of our organization. ## More reviews [Next reviews](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/?page=2) --- QuestionPro Reviews, Pros and Cons - 2026 Software Advice