# Sideline Software Reviews, Demo & Pricing - 2026

> Review of Sideline Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/155605-sideline

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Sideline

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Overview

[Reviews](https://www.softwareadvice.com/product/155605-sideline/reviews/)[Alternatives](https://www.softwareadvice.com/product/155605-sideline/alternatives/)

# Sideline 2026: Benefits, Features & Pricing

Wondering if Sideline is right for your organization?

Our Business Phone Systems Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Sideline

3.8

[(64)](https://www.softwareadvice.com/product/155605-sideline/reviews/)

Pricing

Starting at $9.99 per month

### About Sideline

With Sideline, you'll get a reliable 2nd number on the phone you already have.

Wondering if Sideline is right for your organization?

Our Business Phone Systems Software selection experts can help you in 15 minutes or less.

## Sideline User Interface

## Popular Sideline Alternatives

Main Product

Sideline

3.8

[(64)](https://www.softwareadvice.com/product/155605-sideline/reviews/)

Ratings Breakdown

-   3.85Ease of use
-   3.73Value for money
-   3.41Customer support
-   3.76Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/)

4.8

[(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.84Value for money
-   4.76Customer support
-   4.74Functionality

Pricing

Starting at $1.10 per month

Get Price

Alternative Product

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.51Value for money
-   4.62Customer support
-   4.65Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/)

4.8

[(195)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.78Value for money
-   4.61Customer support
-   4.70Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.53Value for money
-   4.54Customer support
-   4.55Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

4.4

[(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.28Value for money
-   4.09Customer support
-   4.40Functionality

Pricing

Starting at $350.00 per year

Get Price

## Sideline Pricing and Plans

Starting price: $9.99 per month

Free Trial

Free Version

Sideline Standard

$9.99

flat rate, per month

Plan includes:

-   2nd Phone Number
-   Auto-Reply
-   Organize Your Communication With the Basics
-   Separate Voicemail
-   Unlimited Calls & Texts
-   Web Texting

Sideline Pro

$14.99

flat rate, per month

Plan includes:

-   2nd Phone Number
-   Access to Advanced Texting and Management Tools
-   Advanced Number ID
-   Auto-Reply
-   Contact Panel
-   Notes and More
-   Separate Contacts
-   Separate Voicemail
-   Shortcuts
-   Text Marketing Yools

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Sideline Features

-   Popular features found in Business Phone Systems
    
    Auto-Dialer
    
    Automated Attendant
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Mobile Access
    
    PBX
    
    Virtual Call Center
    
-   More features of Sideline
    
    Caller ID
    
    Contact Database
    
    Employee Directory
    
    SMS Messaging
    
    Unified Communications
    
    Voice Mail
    
    VoIP
    
    VoIP Connection
    

## Sideline User Reviews

Overall Rating

3.8

Ratings Breakdown

5

48%

4

19%

3

14%

2

5%

1

14%

Secondary Ratings

Ease of Use

3.9

Value for money

3.7

Customer support

3.4

Functionality

3.8

ML

Michelle L.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Just want you need

5

Previously 1

Ratings Breakdown

5

Ease of use

Previously 1

5

Value for money

Previously 1

5

Customer support

Previously 1

5

Functionality

Previously 1

Pros:

This works with iphone and android. I give out this number to business clients. The best feature about Sideline is that you can block people and they have no idea that they've been blocked, and there is no extra cost for the blocking

Cons:

I sometimes get errors when using Sideline

Read More

AW

Arin W.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

If things go wrong, they go very wrong

4

My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience

Ratings Breakdown

1

Ease of use

2

Value for money

1

Customer support

1

Functionality

Pros:

Once you have everything set up, the app pilots itself. It's pretty easy to use

Cons:

Customer service is awful. There is no one to talk to personally, ever. If something goes wrong, it will stay wrong, for hours or days while they take their time to respond to your email for help. If you need to make a change in the app, it will not auto install. You will have to delete the app and log back in. No, I'm not joking. For every change. It's literally archaic. Good luck.

Read More

PL

Psalm L.

Used daily for less than 2 years

Review source

Reviewed July 2018

No need for a second phone

4

Previously 5

Should have lower price tiers for lower use

Ratings Breakdown

4

Ease of use

Previously 5

4

Value for money

Previously 5

3

Customer support

Previously 5

4

Functionality

Previously 5

Pros:

This has cut my client cost down greatly. I don't have to have a seperate phone. The phone quality has been steadyand the texting is helpful with rescheduling!

Cons:

There is this strange second message that you have to answer yes to for every call. I don't like the confirmation of the call button, but I understand it may help people who use there side line for more discreet dealings.

Read More

cl

carla l.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Good texting tool, but not ideal for mass texting

5

Good!

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

3

Functionality

Pros:

is easy to use, straight up, simple! I use Sideline whenever I don't want to waste money to text clients, with just the monthly payment you can text as many people as you want without getting a charge

Cons:

I wish it had more options, maybe to save some auto-responses or mass texting but it does the job that is supposed to do

Read More

Iyad Q.

Verified reviewer

Media Production

Self-Employed

Used daily for free trial

Review source

Reviewed November 2019

It Works if you need it!

5

Great Experience!

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

I liked having two lines while carrying one cellphone! I liked it being anonymous to the party I was making business with. You choose the number and the area code. Receive messages through the sideline number!

Cons:

No cons actually I did not need it after my free trial expired but I will sure use it again if I ever felt the need for a second line.

Reasons for switching to Sideline

Cheaper, more practical!

Vendor Response

Thank you so much for sharing your experience!

Replied June 2021

Read More

AB

Andrew B.

Verified reviewer

Outsourcing/ Offshoring

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Loss of Service unresolvef

3

Ratings Breakdown

2

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

When it works it's ok. But there are ongoing glitches about every 6 months. See below!

Cons:

I have had sideline for 3 to 4 years. In the past there were some minor glitches but they were fixed pretty quick.. But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it. I've now missed 7 business phone calls over the past 5 days. I've also worked with Sideline for 5 days to try to resolve this issue. They seem unable to find a way for me to log in to my account. They keep telling me it's resolved&to dign in. But on my phone it is not resolved . It is a friggin mess right now and I am getting more upset by the day. If Sideline can't fix a Sideline issue than what good are they

Read More

MM

MuMu M.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

No Support

3

waste of money

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

It was ok when it was working initially. nothing much positive about sideline especially if it is not working

Cons:

Suddenly stops working and no support to fix it. Most of the time Dumb robot answers your questions which does't make any sense. frustrating

Read More

Stephen J.

Verified reviewer

Construction

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Buisness number

5

I've realized its easier to use than to carry two phones around everywhere

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

I could use my same personal phone with a buisness line that way I didn't need two phones.

Cons:

The voice line some applications won't except your number if its a voip line .

Vendor Response

Thanks for your feedback, Stephen!

Replied July 2021

Read More

Tim P.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used other for less than 12 months

Review source

Reviewed April 2019

Keeps me safe with a second, anonymous phone number!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It was extremely easy to download the app and get it connected to my phone, and it was a breeze to set up!

Cons:

Nothing - it worked perfectly and I didn't run into any issues using the app on my phone!

Vendor Response

Thanks for sharing, Tim!

Replied June 2021

Read More

JY

Jamey M. Y.

Verified reviewer

Internet

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed December 2018

An affordable and easy solution to having a dedicated business number

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

You don't need a separate phone or dedicated hardline, and it makes it easy to distinguish incoming calls.

Cons:

Probably only a good solution if you're a small business owner or sole proprietor, otherwise a dedicated phone line and answering system would be more practical.

Vendor Response

Thank you for taking the time to provide your experience and feedback, Jamey!

Replied June 2021

Read More

Showing 1 - 10 of 64 Reviews

[See All Reviews](https://www.softwareadvice.com/product/155605-sideline/reviews/)

## Sideline Popular Comparisons

[VoIP.ms vs Sideline](https://www.softwareadvice.com/compare/155605-sideline/vs/185743-voipms/)[Ringover vs Sideline](https://www.softwareadvice.com/compare/120988-ringover/vs/155605-sideline/)[Telnyx Suite vs Sideline](https://www.softwareadvice.com/compare/66273-telnyx/vs/155605-sideline/)[Nextiva vs Sideline](https://www.softwareadvice.com/compare/2683-Nextiva/vs/155605-sideline/)

[Compare All Alternatives](https://www.softwareadvice.com/product/155605-sideline/alternatives/)

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