--- title: "Sideline Software Reviews, Demo & Pricing - 2026" description: "Review of Sideline Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/155605-sideline/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / Sideline Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/155605-sideline/reviews/)[Alternatives](https://www.softwareadvice.com/product/155605-sideline/alternatives/) # Sideline Review From $9.99-$14.99/month Free trial 2 plans Wondering if Sideline is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Sideline 3.8 [(64)](https://www.softwareadvice.com/product/155605-sideline/reviews/) Pricing Starting at $9.99 flat rate per month ### About Sideline With Sideline, you'll get a reliable 2nd number on the phone you already have. Do you work for Sideline? [Manage this product listing](https://www.g2.com/products/pinger-com-sideline/claim_requests/new?auto=true) Wondering if Sideline is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## Sideline User Interface ## Popular Sideline Alternatives Main Product Sideline 3.8 [(64)](https://www.softwareadvice.com/product/155605-sideline/reviews/) Ratings Breakdown - 3.85Ease of use - 3.73Value for money - 3.41Customer support - 3.76Functionality Pricing Starting at $9.99 per month Get Price Alternative Product [VoIP.ms](https://www.softwareadvice.com/voip/voipms-profile/) 4.8 [(698)](https://www.softwareadvice.com/voip/voipms-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.84Value for money - 4.76Customer support - 4.74Functionality Pricing Starting at $1.10 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Wildix](https://www.softwareadvice.com/voip/wildix-profile/) 4.7 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.17Value for money - 4.58Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(890)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(468)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price ## Sideline Pricing and Plans Starting price: $9.99 per month Free Trial Free Version Sideline Standard $9.99 flat rate, per month Plan includes: - 2nd Phone Number - Auto-Reply - Organize Your Communication With the Basics - Separate Voicemail - Unlimited Calls & Texts - Web Texting Sideline Pro $14.99 flat rate, per month Plan includes: - 2nd Phone Number - Access to Advanced Texting and Management Tools - Advanced Number ID - Auto-Reply - Contact Panel - Notes and More - Separate Contacts - Separate Voicemail - Shortcuts - Text Marketing Yools Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Sideline Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of Sideline Caller ID Contact Database Employee Directory SMS Messaging Unified Communications Voice Mail VoIP VoIP Connection ## Sideline User Reviews ## Sideline customer ratings - Overall rating: 3.8/5 - Total reviews: 64 ### Rating distribution - 5 stars: 31 reviews (48%) - 4 stars: 12 reviews (19%) - 3 stars: 9 reviews (14%) - 2 stars: 3 reviews (5%) - 1 star: 9 reviews (14%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.7/5 - Customer support: 3.4/5 - Functionality: 3.8/5 --- ### Just want you need - Overall rating: 5/5 - Reviewer: Michelle L. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This works with iphone and android. I give out this number to business clients. The best feature about Sideline is that you can block people and they have no idea that they've been blocked, and there is no extra cost for the blocking #### Cons I sometimes get errors when using Sideline --- ### If things go wrong, they go very wrong - Overall rating: 4/5 - Reviewer: Arin W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered My business number is with sideline so we need to stay, but the issues with the app and customer service make it an awful experience #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Once you have everything set up, the app pilots itself. It's pretty easy to use #### Cons Customer service is awful. There is no one to talk to personally, ever. If something goes wrong, it will stay wrong, for hours or days while they take their time to respond to your email for help. If you need to make a change in the app, it will not auto install. You will have to delete the app and log back in. No, I'm not joking. For every change. It's literally archaic. Good luck. --- ### No need for a second phone - Overall rating: 4/5 - Reviewer: Psalm L. - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Should have lower price tiers for lower use #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This has cut my client cost down greatly. I don't have to have a seperate phone. The phone quality has been steadyand the texting is helpful with rescheduling! #### Cons There is this strange second message that you have to answer yes to for every call. I don't like the confirmation of the call button, but I understand it may help people who use there side line for more discreet dealings. --- ### Good texting tool, but not ideal for mass texting - Overall rating: 5/5 - Reviewer: carla l. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Good! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros is easy to use, straight up, simple! I use Sideline whenever I don't want to waste money to text clients, with just the monthly payment you can text as many people as you want without getting a charge #### Cons I wish it had more options, maybe to save some auto-responses or mass texting but it does the job that is supposed to do --- ### It Works if you need it! - Overall rating: 5/5 - Reviewer: Iyad Q. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Great Experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked having two lines while carrying one cellphone! I liked it being anonymous to the party I was making business with. You choose the number and the area code. Receive messages through the sideline number! #### Cons No cons actually I did not need it after my free trial expired but I will sure use it again if I ever felt the need for a second line. #### Reasons for switching to Sideline Cheaper, more practical! #### Vendor response Thank you so much for sharing your experience! Replied June 2021 --- ### Loss of Service unresolvef - Overall rating: 3/5 - Reviewer: Andrew B. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros When it works it's ok. But there are ongoing glitches about every 6 months. See below! #### Cons I have had sideline for 3 to 4 years. In the past there were some minor glitches but they were fixed pretty quick.. But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it. I've now missed 7 business phone calls over the past 5 days. I've also worked with Sideline for 5 days to try to resolve this issue. They seem unable to find a way for me to log in to my account. They keep telling me it's resolved&to dign in. But on my phone it is not resolved . It is a friggin mess right now and I am getting more upset by the day. If Sideline can't fix a Sideline issue than what good are they --- ### No Support - Overall rating: 3/5 - Reviewer: MuMu M. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered waste of money #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It was ok when it was working initially. nothing much positive about sideline especially if it is not working #### Cons Suddenly stops working and no support to fix it. Most of the time Dumb robot answers your questions which does't make any sense. frustrating --- ### Buisness number - Overall rating: 5/5 - Reviewer: Stephen J. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've realized its easier to use than to carry two phones around everywhere #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I could use my same personal phone with a buisness line that way I didn't need two phones. #### Cons The voice line some applications won't except your number if its a voip line . #### Vendor response Thanks for your feedback, Stephen! Replied July 2021 --- ### Keeps me safe with a second, anonymous phone number! - Overall rating: 5/5 - Reviewer: Tim P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was extremely easy to download the app and get it connected to my phone, and it was a breeze to set up! #### Cons Nothing - it worked perfectly and I didn't run into any issues using the app on my phone! #### Vendor response Thanks for sharing, Tim! Replied June 2021 --- ### An affordable and easy solution to having a dedicated business number - Overall rating: 5/5 - Reviewer: Jamey M. Y. - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You don't need a separate phone or dedicated hardline, and it makes it easy to distinguish incoming calls. #### Cons Probably only a good solution if you're a small business owner or sole proprietor, otherwise a dedicated phone line and answering system would be more practical. #### Vendor response Thank you for taking the time to provide your experience and feedback, Jamey! Replied June 2021 --- Showing 1 - 10 of 64 Reviews [See All Reviews](https://www.softwareadvice.com/product/155605-sideline/reviews/) ## Sideline Popular Comparisons [VoIP.ms vs Sideline](https://www.softwareadvice.com/compare/155605-sideline/vs/185743-voipms/)[Nextiva vs Sideline](https://www.softwareadvice.com/compare/2683-Nextiva/vs/155605-sideline/)[Wildix vs Sideline](https://www.softwareadvice.com/compare/155605-sideline/vs/208756-wildix/) [Compare All Alternatives](https://www.softwareadvice.com/product/155605-sideline/alternatives/) ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **8** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (571) Recently recommended **6** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) **4.6** (919) Recently recommended **0** times Stuck Between Options? 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