---
title: "Universe Software Reviews, Demo & Pricing - 2026"
description: "Review of Universe Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/157693-Universe/"
page_type: "product"
language: "en"
---

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Universe

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Overview

# Universe Review

From $19.95/one time Free version Free trial 3 plans

Wondering if Universe is right for your organization?

Our Social Media Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Universe

4.4

[(34)](https://www.softwareadvice.com/product/157693-Universe/#reviews)

Pricing

Starting at $19.95 one time

### About Universe

Universe is a cloud-based social ticketing solution that allows its customers to sell tickets online, promote brands and manage online events such as food festivals, film festivals, music festivals, tech conferences and fundraisers. Primary features include ticket manager, event page creation, electronic ticketing, access keys, social media campaigns, reporting and analytics.

It allows users to sell tickets from various channels and offers a ticket manager module that can check attendance at the door. It allows customers to create custom advertisements. Other features include QR barcodes scanning, card payments, visitor traffic management, sales reports and ticket scanning errors detection.

Universe also offers advanced ticketing features that include editable pricing, discount codes, attendee management, customizable checkout and electronic ticketing. It offers integration with Zapier, WordPress, Weebly, Google Analytics, MailChimp, Wix and others.

Do you work for Universe? [Manage this product listing](https://www.g2.com/products/universe/claim_requests/new?auto=true)

Wondering if Universe is right for your organization?

Our Social Media Marketing Software selection experts can help you in 15 minutes or less.

## Universe User Interface

## Popular Universe Alternatives

Main Product

Universe

4.4

[(34)](https://www.softwareadvice.com/product/157693-Universe/#reviews)

Ratings Breakdown

-   4.38Ease of use
-   4.23Value for money
-   4.56Customer support
-   3.92Functionality

Pricing

Starting at $19.95 one time

Get Price

Alternative Product

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4.7

[(2324)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.71Value for money
-   4.77Customer support
-   4.54Functionality

Pricing

Starting at $12.00 per month

Get Price

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4.5

[(6256)](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.18Value for money
-   4.38Customer support
-   4.41Functionality

Pricing

Starting at $15.00 per month

Get Price

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4.7

[(836)](https://www.softwareadvice.com/marketing/omnisend-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.50Value for money
-   4.65Customer support
-   4.50Functionality

Pricing

Starting at $16.00 per month

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4.5

[(604)](https://www.softwareadvice.com/marketing/icontact-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.42Value for money
-   4.62Customer support
-   4.24Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/)

4.3

[(2950)](https://www.softwareadvice.com/marketing/constant-contact-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.11Value for money
-   4.23Customer support
-   4.20Functionality

Pricing

Starting at $12.00 per month

Get Price

## Universe Pricing and Plans

Starting price: $19.95 one time

Free Trial

Free Version

Starter

$19.95

one time

Plan includes:

-   Account Dashboard
-   Advanced Payouts
-   Custom Checkout Questions
-   Custom Order Messages
-   Email Support
-   Integrated Conversion Tracking
-   Integrations
-   Multiple Payment Methods
-   Partner Affiliate Channels
-   Purchase Receipts

Read More

Standard

$19.95

one time

Plan includes:

-   Account Dashboard
-   Advanced Payouts
-   Cardholder Presales
-   Custom Checkout Questions
-   Custom Order Messages
-   Email Support
-   Integrated Conversion Tracking
-   Integrations
-   Manage Team Permissions
-   Multiple Payment Methods

Read More

Pro

Pricing available upon request

Plan includes:

-   Account Dashboard
-   Advanced Payouts
-   Cardholder Presales
-   Custom Badges
-   Custom Checkout Questions
-   Custom Order Messages
-   Dynamic Pricing
-   Email Support
-   Event Marketing
-   Integrated Conversion Tracking

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Universe Features

-   Popular features found in Social Media Marketing
    
    Activity Dashboard
    
    Automated Publishing
    
    Campaign Management
    
    Customer Segmentation
    
    Customizable Templates
    
    Engagement Tracking
    
    Keyword Filtering
    
    Multi-Account Management
    
    Social Media Integration
    
    Social Media Monitoring
    
    Social Promotion
    
-   More features of Universe
    
    API
    
    Attendance Management
    
    Barcode/Ticket Scanning
    
    Campaign Analytics
    
    Credit Card Processing
    
    Customer Data Management
    
    Employee Management
    
    Event Management
    
    Event Tracking
    
    Kiosk Ticketing
    
    Mobile Ticketing
    
    Multi-Channel Marketing
    
    Online Ticketing
    
    Onsite Ticketing
    
    Point of Sale (POS)
    
    Print-at-Home
    
    Promotions Management
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Sales Reports
    
    Season Tickets
    
    Support Ticket Management
    
    Third-Party Integrations
    
    Ticket Brokering
    
    Website Management
    

## Universe Integrations

PayPal

Integration rated undefined from -1 review

Squarespace

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

Google Analytics 360

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

See all 10 integrations

## Universe User Reviews

## Universe customer ratings

- Overall rating: 4.4/5
- Total reviews: 34

### Rating distribution

- 5 stars: 19 reviews (56%)
- 4 stars: 12 reviews (35%)
- 3 stars: 1 reviews (3%)
- 2 stars: 1 reviews (3%)
- 1 star: 1 reviews (3%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.2/5
- Customer support: 4.6/5
- Functionality: 3.9/5

---

Have you used Universe and would like to share your experience with others?

### Good customer service

- Overall rating: 2/5
- Reviewer: Louise S.
- Product usage: Used unspecified for unspecified
- Reviewed: May 2016
- Review source details: This review was submitted organically. No incentive was offered

The customer service was excellent. The replied to all my concerns. However I found it much clunkier to use than Eventbrite. Maybe if I were entirely digital, didn't need a printed guest list, only checked people in online it would be better for our use. The dashboard is cluttered with non-essential info, in my opinion. Single cancelled tickets take up as much space as an upcoming event. EventBrite Facebook integration works much better, shows right up as an upcoming event on the Facebook page with one click. EventBrite automatically sends us a check when the event is over. Universe, i must log into the account and request the funds. The editing of an event in EventBrite is simpler; it doesn't require as much scrolling as the image heavy universe editing window. I'm sure for some people Universe is what they are looking for. I have switched back to EventBrite.

#### Ratings breakdown

- Ease of use: 2/5
- Customer support: 4/5

---

### Universe has been fairly seamless to integrate into our ticketing operations.

- Overall rating: 4/5
- Reviewer: James W.
- Industry: Sports
- Company size: 11-50 employees
- Product usage: Used other for less than 2 years
- Reviewed: June 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The ability to be our own box office

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of setting up an event within the system, and ability to quickly train contract and volunteer staff. The ability to collect data from our attendees is integral.

#### Cons

A walkup credit sale can be slightly difficult to process. It would be nice to digitally request scanning devices at the time the event is created within Universe.

---

### Great Service - Best I have tried yet

- Overall rating: 5/5
- Reviewer: Elliot W.
- Product usage: Used unspecified for unspecified
- Reviewed: September 2014
- Review source details: This review was submitted organically. No incentive was offered

Pros: I have used a lot of various ticket software over the years. Being an event organizer for some time, I have found a lot of options on the market, however what stuck out about Uniiverse is their social approach to ticketing. They have great integration with our website, and the social-features for promoting my event were amazing. I feel as though its a modern take on ticketing, one which really works well with how people discover and book events. Cons: overall a great experience. I think the biggest thing for most people is concern over learning a new piece of software, however I had no problems - the Uniiverse team was there to explain everything I needed and answer any questions I had! Overall Experience: Great, we'll definitely be using Uniiverse again in the future!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### The Best - Seriously!

- Overall rating: 5/5
- Reviewer: Victoria F.
- Product usage: Used unspecified for unspecified
- Reviewed: September 2014
- Review source details: This review was submitted organically. No incentive was offered

I've used pretty much every event/ticketing site out there to organize events, and I'm so happy that I found Uniiverse. Their site is easy to use and browse and setting up events is simple - plus, they took a smaller cut of my ticket sales than any other site including EB ever did. The reason I switched to Uniiverse over other ticketing set-up sites was that they let me embed a 'buy tickets' button into my site that kept visitors on my website rather than rerouting them to EventBrite's page to buy (or to another site like that). Plus, their customer service was SUPER fast when I had a question - thanks, Ben! I was super happy with my experience, and I'll definitely be using them again! A++++++!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Amazing Product! Check ins are flawless, easy to use app, and staff is next to none

- Overall rating: 5/5
- Reviewer: Brian S.
- Product usage: Used monthly for less than 2 years
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use App that shows check ins / remaining tickets out. Staff is constantly reaching out to improve the product and giving suggestions to assist with my events. My business is valued to them and they show it. Will never use another ticketing service

#### Cons

Make sure you click remember to save when making changes to your event. It does not automatically save, so that make sure to remember to do that

#### Vendor response

Thanks for the kind words, Brian! We are excited about the future successes of all your events. Always be sure to reach out with any questions or concerns. Cheers! Universe

Replied March 2018

---

### We embeded our ticket sales right on our website with no redirection to the Universe web site!

- Overall rating: 4/5
- Reviewer: Timothy S.
- Verified reviewer: Yes
- Product usage: Used unspecified for unspecified
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

Love it! Our small fundraiser, through the use of Universe ticket sales and the media links, we were able to put on our web site via widget, doubled the size of our originally planned event. A complete success...

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Vendor response

Hi Timothy, Thanks for taking the time to review Universe. We're very happy that we were able to help you raise more money for your fundraiser!

Replied August 2015

---

### Great site, Excellent service

- Overall rating: 5/5
- Reviewer: Michael M.
- Product usage: Used unspecified for unspecified
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

We are using Universe for the first time to handle all the ticketing for our film festival. I wish I had known abut this service years ago. Their site makes it easy to create and track events. Their customer service is excellent. Syracuse International Film Festival highly recommends this site.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Vendor response

Hi Michael, Thank you for taking the time to review Universe! We're excited to work with you and the Syracuse International Film Festival for many years to come!

Replied August 2015

---

### The best ticketing service out there.

- Overall rating: 5/5
- Reviewer: Moe L.
- Product usage: Used unspecified for unspecified
- Reviewed: December 2015
- Review source details: This review was submitted organically. No incentive was offered

Seriously the best ticketing software out there. Super simple to set up, to integrate, and start accepting payments. Have been organizing large events for the past five years, and have tried EVERYTHING. Ticketmaster, eventbrite, eventjoy, ti.to, eventful, bizzabo all of them are not as good as Universe. Recommend highly! Hopefully they will produce event apps one day - or sell event apps to event hosts to offer to attendees.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### Above and Beyond

- Overall rating: 4/5
- Reviewer: Brittney E.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2016
- Review source details: This review was submitted organically. No incentive was offered

I have not used Universe before but I am glad I decided to use them for our upcoming event. Patrick is my rep and he went above and beyond to make sure that I was able to get the full benefit of the site. I wasn't able to figure out how to post my event link on my Facebook page and he went ahead and did it for me. So far I am very pleased with my decision to use Universe. I will post another review once our event has passed.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5

---

### We just switched to Universe -- great decision!

- Overall rating: 5/5
- Reviewer: Noel M.
- Product usage: Used unspecified for unspecified
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

Universe is so intuitive, beautiful, and user-friendly for our staff as well as our audience. I was so impressed while looking through their site that I registered on-the-spot! Props to everyone at Universe. We are very happy to be their customer.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Vendor response

Hi Noel, Thank you for taking the time to review Universe and for your kind words. We're glad to have you on board too!

Replied August 2015

---

Showing 1 - 10 of 34 Reviews

Load More Reviews

## Universe Popular Comparisons

[MailerLite vs Universe](https://www.softwareadvice.com/compare/100595-mailerlite/vs/157693-Universe/)[HubSpot Marketing Hub vs Universe](https://www.softwareadvice.com/compare/119437-HubSpot-Marketing/vs/157693-Universe/)[Eventbrite vs Universe](https://www.softwareadvice.com/compare/133924-eventbrite/vs/157693-Universe/)

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