# Weave Software Overview 2026 - Features & Pricing > Review of Weave Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/158992-Weave --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / Weave Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/158992-Weave/reviews/)[Alternatives](https://www.softwareadvice.com/product/158992-Weave/alternatives/) # Weave 2026: Benefits, Features & Pricing Updated June 5, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Wondering if Weave is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Weave 4.3 [(670)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Pros: - Real-time communication - User-friendly interface Cons: - Customer service - Glitches and bugs Pricing Pricing available upon request ### What is Weave: Weave is a communications and engagement solution designed to help healthcare businesses connect with patients. It comes with tools for keeping track of customer reviews, managing customer interactions, and improving the customer experience. Weave also serves as a communications hub, integrating several services, such as voice calling, texting, and emailing. Teams also use Weave to market healthcare services and expand their customer base. ### Why we like Weave: Weave made [Software Advice’s Best Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) list for 2025, partially due to its automated response, review request, and SMS messaging features. It’s also a relatively intuitive application: Across 605 reviews on Software Advice, Weave scores 4.5 out of 5 stars for ease of use. ### Who should use Weave: Weave is designed for smaller healthcare businesses that need a solution for attracting and retaining customers. A total of 91% of its reviews come from businesses with between two and 50 employees, underscoring its effectiveness for small organizations. Wondering if Weave is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## Weave User Interface ## Popular Weave Alternatives Main Product Weave 4.3 [(670)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.46Ease of use - 4.10Value for money - 3.92Customer support - 4.28Functionality Pricing Available upon request Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/) 4.8 [(654)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.90Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5747)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price ## Weave Overview Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth. Businesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible... payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace. ## Weave Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Ultimate Pricing available upon request Plan includes: - Up To 15 VOIP Phones (T-85) - Appointment Reminders - Schedule Confirmations - Two-Way Text Messaging - Bulk Texting (monthly allotment varies by plan) - Missed Call Texting - Online Scheduling - Digital Forms - Collections List - Overdue Patients List Read More Elite Pricing available upon request Plan includes: - Call Analytics - Team Chat - Fax - Weave Call Pop - ASAP List/Waitlist - Reviews - Email Marketing - Customer Profile - Text To Pay - Payments Read More Pro Pricing available upon request Plan includes: - Call Intelligence (New) - Practice Analytics (Dental Only) - Quarterly One-On-One Training - Insurance Verification (Dental Only) - Eyewear Ready Notifications (Optometry Only) - Vaccine Reminders (Veterinary Only) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Compare Pricing Compare pricing across our most frequently recommended Appointment Reminder products. Software options Starting price\* User rating [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) $300.00 4.02[(1283 reviews)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/) **57** recommendations [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) $199.00 per month 4.26[(54 reviews)](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/reviews/) **17** recommendations [DaySmart Appointments](https://www.softwareadvice.com/scm/appointmentplus-profile/) $99.00 per month 4.11[(194 reviews)](https://www.softwareadvice.com/scm/appointmentplus-profile/reviews/) **3** recommendations \*Defined as the price above any available free plan ## Weave Features Drawn from insights across 670 verified reviews, we've outlined Weave's best and worst rated features and how they stack up against the average rating. Weave's score Category average Weave's Best Rated Features Communication Management 5.0 4.22 category average SMS Messaging 4.90 4.23 category average HIPAA Compliant 4.80 4.32 category average Weave's Worst Rated Features IVR 3.33 2.78 category average Call Conferencing 3.45 3.45 category average PBX 3.50 3.50 category average - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of Weave Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications Appointment Management Archiving & Retention Audio Calls Automated Attendant Automated Scheduling Availability Indicator Availability Management Billing & Invoicing Booking Management Calendar Management Call Conferencing Caller ID Call List Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Tracking Call Transfer Chat/Messaging Client Database Client Management Collaboration Tools Communication Management Computer Telephony Integration Confirmations/Reminders Contact Database Contact Management Credit Card Processing CRM Customer Database Customer Experience Management Customer History Customer Support Customizable Branding Customizable Caller ID Customizable Fields Customizable Forms Customizable Reports Dashboard Data Import/Export Data Visualization Dental Practice Management Discussions/Forums Electronic Payments Email Campaign Management Email Management Email Marketing Email Reminders Engagement Tracking Event Calendar Fax Management Feedback Management File Sharing File Storage Forms Creation & Design For Physical Therapy HIPAA Compliant Interaction Tracking IVR List Management Live Chat Messaging Mobile Access Mobile Alerts Monitoring Multi-Channel Communication Multi-Location Multi-User Collaboration Negative Feedback Management Onboarding On-Demand Recording Online Booking Online Payments Online Scheduling Online Voice Transmission Patient Engagement Patient Intake Patient Scheduling Payment Processing PBX Performance Metrics Personalization Practice Management Progress Tracking Project Management Ratings/Reviews Real-Time Analytics Real-Time Chat Real-Time Notifications Real-Time Reporting Recording Reminders Reporting/Analytics Reporting & Statistics Response Management Review Monitoring Review Notification Review Request Role-Based Permissions Scheduling Search/Filter SMS Reminders Subscriber Management Survey/Poll Management Surveys & Feedback Task Management Text Analysis Third-Party Integrations Visual Analytics Voice Mail Wait List Management Website Integration Workflow Management ## Weave Integrations Based on 670 verified reviews, we've identified products most frequently integrated withWeave. [Dentrix](https://www.softwareadvice.com/dental/dentrix-profile/) Integration rated 4.9 from 17 reviews Brandy Silva Office Manager Used for more than 2 years Reviewed June 2022 "Texting and phone calls Pulls patients from Dentrix" RevolutionEHR Integration rated 4.6 from 9 reviews Open Dental Integration rated 4.7 from 5 reviews Curve Dental Integration rated 5.0 from 5 reviews Covetrus Pulse Integration rated 3.0 from 4 reviews DaySmart Vet Integration rated 4.3 from 4 reviews Eyefinity OfficeMate Integration rated 4.5 from 3 reviews See all 51 integrations ## Weave Key Sentiments We analyzed 670 verified reviews for Weave to find out what actual users really think. Most Positive Sentiments Patient communication 70% Positive 24% Neutral 6% Negative Users appreciate how Weave makes patient communication more efficient through its texting capabilities. They find it convenient to send quick texts instead of making phone calls, which saves time and reduces phone traffic. Additionally, users highlight the ease of communicating with patients in the office or remotely, making patient interactions seamless and practical. Office communication 59% Positive 27% Neutral 14% Negative Weave significantly improves office efficiency and remote access capabilities, according to users. Reviewers appreciate how the software supports various office tasks, saving time and enhancing overall productivity. Additionally, users value the ability to access office communications and manage tasks from outside the office, making it a versatile tool for their operations. Least Positive Sentiments Call management 37% Positive 24% Neutral 39% Negative Users value Weave's call management features, particularly call recording and caller ID, which help improve customer service and training. They appreciate the ability to review call recordings and see caller information on their screens. However, users report issues with call quality, caller ID accuracy, and occasional app crashes, which can hinder effective call management. Customer service 38% Positive 14% Neutral 48% Negative Weave's customer service generates mixed reviews from users. They appreciate the knowledgeable and helpful support team, which can at times provide quick responses and effective problem resolution. However, many users express frustration with long wait times, unresponsiveness, and difficulty reaching customer support, negatively impacting their overall experience. ## Weave User Reviews Overall Rating 4.3 Ratings Breakdown 5 62% 4 23% 3 7% 2 3% 1 5% Secondary Ratings Ease of Use 4.5 Value for money 4.1 Customer support 3.9 Functionality 4.3 Lauren H. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed August 2025 Weave in the office 5 Amazing- have not had complaints from any of our customers. It is a great platform for scheduling and for keeping the lines of communication open Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Value for money, customer support, payment processing, security, appointment management, appointment scheduling Cons: The price would be the only drawback that I can think of at this time and it is quite expensive when comparing with other platforms Read More MS Mandi S. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed December 2025 I use Weave 4 We have been using weave for about 3 years now and so fair its been a decent program overall. Ive had frustrating moments but i dont feel other programs would have had other outcomes Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: I like that its easy to use and over all pretty reliable. It makes communication with my clients quick and all in one spot Cons: After integration to change anything takes a ton of effort. Sometimes customer support is great, othetimes its like pulling teeth. I found the chat option to be most reliable. Reasons for switching to Weave Weave had more features and we were using more than one system Read More LP Lori P. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed July 2025 Costly, and frustrating 3 Previously 4 Leaving Weave was ridiculous. I was forced to go through a phone conversation with a rep named \[sensitive content hidden\] who tried every guilt tactic she could think of to make us stay. At that point I knew I was done. They are now holding 2 of our phones hostage and will not unlock them claiming they need to be returned, despite the fact that they initially told us they were "ours to keep" Ratings Breakdown 3 Ease of use Previously 4 2 Value for money Previously 4 2 Customer support Previously 4 2 Functionality Previously 4 Pros: We used Weave for several years and loved the text to pay feature. We loved the integration with Revolution, and loved the customer service Cons: During COVID we lost the customer service. Then we started to see other changes in the company. BOT chat for example. Not being able to find a phone number to call customer service. Then they decided to roll out a whole new screen that was technical and difficult to use. That is when I started hearing complaints from my team. They hated it. Reasons for choosing Weave We chose Adit OVER Weave because of the changes they made to the company. Cost, and frustration over the screen changes. Read More NK Navpreet K. Verified reviewer Medical Practice 2-10 employees Used weekly for less than 2 years Review source Reviewed May 2026 powerful tool 5 The positive atmosphere and encouragement from participants and organizers made the experience enjoyable and meaningful. Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about WEAVE was the supportive and welcoming environment it created for everyone involved. The program encouraged teamwork, open communication, and learning from different perspectives. I appreciated how organized and engaging the sessions were, making it easy to stay involved and motivated throughout. Cons: One thing I liked least about WEAVE was that some sessions felt a bit too long, which sometimes made it difficult to stay fully focused throughout Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed December 2025 Just kept changing and wanted more money 5 It was good they had good customer service, and I liked their reminder services. again, they just kept changing things and then saying it would be a separate charge. Ratings Breakdown 5 Ease of use 2 Value for money 4 Customer support 3 Functionality Pros: Good company, easy to use, dashboard was user friendly. Reps were responsive to resolve issues and understood why we ended up leaving in the end. Cons: left only because we were trying to cut cost and not loose features. They kept separating things that we needed but keep bumping up the price on us for features Reasons for switching to Weave We switched due to features and overall cost. Read More AJ Amanda J. Verified reviewer Medical Practice 2-10 employees Used daily for less than 12 months Review source Reviewed May 2025 Helpful Software, But Fell Short Over Time 3 Our experience with Weave started off strong. It provided a convenient all-in-one communication platform that helped streamline patient calls, texts, and appointment reminders. The system was user-friendly and integrated well with our practice, which made daily tasks more efficient in the beginning. However, over time, we encountered some challenges. The software didn’t evolve with our growing needs, and we found certain features lacking or less customizable compared to other platforms. Additionally, customer support response times were inconsistent, and the cost became harder to justify. In the end, while Weave served us well initially, we transitioned to a different platform that better fit our long-term needs for functionality, support, and value. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Weave was a helpful tool for our practice for a while, offering solid communication features like phone integration, texting, and appointment reminders. The initial setup was smooth, and the interface was user-friendly, which made onboarding relatively simple for the team. Cons: We ran into some limitations that impacted our daily operations. The pricing felt a bit high compared to what we were getting, especially as our practice grew and needed more robust features. We also experienced occasional technical glitches and delays in customer support response, which became frustrating during busy times. Reasons for choosing Weave The customer service felt better at the time. Vendor Response Thank you for taking the time to share your thoughtful feedback. We're glad to hear that Weave helped streamline communication and daily operations early on, and that your team had a smooth onboarding experience. We’re truly sorry to hear that your needs outgrew the platform and that you encountered challenges with support and functionality. Your insights are incredibly valuable to us as we continue improving our features and service experience. If you're open to it, we’d appreciate the chance to learn more about your experience. Please reach out to us at pr@getweave.com—we’d love the opportunity to make things right. Replied July 2025 Read More SC Sarah C. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Review source Reviewed December 2025 Find another service 1 This has literally been one of the worst experiences working with a service company I have had. It has cost us money by ways of additional hours of staff having to continually contact weave support and chase down problems. There are multiple missing files from faxes being missed and confusion trying to work with other providers and facilities with a temporary fax number. I am basically paying hundreds of dollars to be able to text. I could have upgraded my free Google number for the same service. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The only pro I can give at this point is one customer service rep that has provided follow-up for the continued mess and problems. If I could give zero stars I would. Cons: The phones have to be reset at least a bi weekly, customer service is difficult to communicate with and closes out problems without fixing them. The fax and office number did not port over as expected. Continual, ongoing problems without an estimated date to correct the issues. Reasons for choosing Weave It was supposed to be an all in one platform. Reasons for switching to Weave Needed one streamlined platform and ability to message/text with clients. Read More MW Melissa W. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed July 2025 Worth the switch! 4 Overall satisfied; the phones system work pretty consistently. I think it's a decent value for the price paid. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: I love that people get a missed call text if our team is on another call & is unable to answer. This has helped us retain clients and keep clients really happy! Cons: Sometimes will crash; won't always connect with our software. When the phones go down, we can at least use our smart phones and their app Reasons for switching to Weave Vonage didn't have many of the features that weave does. Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed May 2025 Peaceful nights after leaving 1 Avoid and look for alternatives, they also downplay their competitors like Adit and RevenueWell instead of actually learning from them and making their product better. For the price you pay, I'd look else where. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The login and system UI is quite fast, it has a good minimal UI and more detailed one Cons: With Weave, it's just a nightmare with the customer service and support. And guess what, any settings or setup you want to change, you only have to go through their customer support because whenever you make changes from their web portal, none of it gets actually reflected. Reasons for choosing Weave Good Sales demo and the features were explained well Reasons for switching to Weave Less functionality and features in RevenueWell when we switched Vendor Response Thank you for your honest feedback. We're truly sorry to hear that your experience with support and the portal didn’t meet expectations. We understand how frustrating that can be and are sharing your comments with our product and support teams for review. We also take your concerns about competitor comparisons seriously—our goal is to continually improve, and your feedback helps guide that. We wish you the best moving forward and appreciate the time you took to share your experience. If you have additional insight you'd like to share or need help escalating any support needs, please reach out to pr@getweave.com. Thank you. Replied May 2025 Read More BM Brazola M. Verified reviewer Cosmetics 11-50 employees Used daily for less than 6 months Review source Reviewed January 2026 Very satisfied and good 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how the whole team can stay connected and assure messages are delivered. I love using it on my mobile device as well. Cons: I don’t really have any cons. It did take me a minute to figure out how to navigate. I do wish I could reply to someone by just tapping their message instead of @ing them. Reasons for switching to Weave I’m not sure, upper management made the decision. Read More Showing 1 - 10 of 670 Reviews [See All Reviews](https://www.softwareadvice.com/product/158992-Weave/reviews/) ## Weave FAQs - Is the Weave app free? No, Weave is not free. It is a subscription-based app that comes with four different plan options, Ultimate, Elite, Pro, and Enterprise. To get pricing information, users have to reach out to Weave directly. On the company’s website, you can get a quote after entering your name, email, phone number, and industry. - How does Weave work? Weave works by integrating with a business’s phone system and practice management software. It pulls and manages data with other apps a healthcare practice uses and automatically syncs important data, such as patient contact and appointment information. - What services does Weave offer? Weave offers integration with a business’s phone system, text messaging, email marketing, online review management, payment processing, and appointment scheduling. Weave also gives medical practices automated reminders about upcoming appointments. So each practitioner can get an alert about upcoming appointments. - Is Weave HIPAA compliant? Yes, Weave provides features that make it easier for healthcare practices to comply with HIPAA standards. Some key HIPAA compliance tools include encrypted customer communications and patient data, limited access to health information, and a Business Associate Agreement, which is required by HIPAA whenever a practice works with third-party vendors. ## Weave Popular Comparisons [Vagaro vs Weave](https://www.softwareadvice.com/compare/88220-vagaro/vs/158992-Weave/)[Carepatron vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/241061-care-patron/)[Goldie vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/404201-goldie/)[ClinicSense vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/395056-clinicsense/)[Acuity Scheduling vs Weave](https://www.softwareadvice.com/compare/116391-acuity/vs/158992-Weave/)[GoReminders vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/162679-goreminders/)[GlossGenius vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/179440-glossgenius/)[Klara vs Weave](https://www.softwareadvice.com/compare/104069-klara/vs/158992-Weave/)[Jane vs Weave](https://www.softwareadvice.com/compare/86099-Jane-App/vs/158992-Weave/)[Adit vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/214384-adit/)[Doctible vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/429531-doctible/)[Square Appointments vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/372595-square-appointments/)[Zingit vs Weave](https://www.softwareadvice.com/compare/158992-Weave/vs/235465-zingit/)[Tebra vs Weave](https://www.softwareadvice.com/compare/1329-kareo/vs/158992-Weave/)[SimplePractice vs Weave](https://www.softwareadvice.com/compare/81975-simplepractice/vs/158992-Weave/) [Compare All Alternatives](https://www.softwareadvice.com/product/158992-Weave/alternatives/) Stuck Between Options? 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