---
title: "Flock Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Flock. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Flock is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/165028-Flock/reviews/"
page_type: "reviews"
language: "en"
---

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Flock Reviews

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# Flock User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 344

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.5/5
- Value for money: 4.6/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 211 reviews (61%)
- 4 stars: 111 reviews (32%)
- 3 stars: 17 reviews (5%)
- 2 stars: 2 reviews (1%)
- 1 star: 3 reviews (1%)

### Most mentioned pros

- Flock allocates all the tools that allows me to save time by centralizing communication, file sharing and web conferencing in one place.
- Flock offers BIM and product management capabilities in one place that help advance team collaboration and boost project management in real-time.
- Flock has enabled me to share large files online, boost productivity via team collaboration and instant messaging.

### Most mentioned cons

- Unfortunately, mobile application cannot function in absence of internet connection.
- I slightly dislike that Flock lack robust video conferencing capability.
- It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference.

## Flock customer reviews

Showing reviews 1-25 of 344 (page 1).

### Its was a great experience

- Overall rating: 5/5
- Reviewer: Victory A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Its was a great experience, had a general channel and also a private space for a user.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Its compatibility, it brings together so much in a little space.

#### Cons

Nothing per say, just love the fact that it had so much in one piece.

---

### Flock

- Overall rating: 5/5
- Reviewer: Eva E.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We use it for interoffice communication so we don't always have to get up and go find a person. We message each other and some of have it on our phones as well so we are able to see our messages when we are away from the computer. It makes things easier and a lot more convenient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to use, you can share files.

#### Cons

i don't know

#### Reasons for switching to Flock

First we had HipChat and it changed to Stride and then they said Stride was going away and suggested Flock as a replacement.

---

### Leaves More to be Desired

- Overall rating: 3/5
- Reviewer: Eric A.
- Verified reviewer: Yes
- Industry: Music
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We tried the paid version but we stick to the free version for what we need - it's really too much of a hassle to switch now

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 3/5

#### Pros

I like the user interface, it's clean and for the most part, works for what we need.

#### Cons

You can't DM multiple people, hard to manage a lot of different conversations which we need a lot in our organization. There's parts of the UX that is just clunky and annoying. I wish the chat would stay at the last viewed message, but it doesn't - so you're left scrolling up and figuring out where you left off.

#### Reasons for switching to Flock

This seemed like a better option - but long term it wasn't. We were looking for something more secure - but some UX things made this difficult or annoying which made a lot of our team not want to use it which hurt our productivity.

---

### Make Your Flock Communicate With Ease

- Overall rating: 5/5
- Reviewer: Jovana V.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

When compared with the competition, particularly Slack, it is better in many aspects. It is visually more appealing and communication is more transparent. It is also an easy to use tool and a recommendable alternative to Slack.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I love the clean and appealing user interface so much! I always troubled with communication tools that are super functional but the UI somehow creates clutterish feeling -- you are getting lost in all the exchange, you miss important info in a chat that seems to suddenly disappear. Flock

#### Cons

Maybe some less taxing ideas about notification. Sending an email following a missed message is crowding my inbox. But overall, I can't think of any serious dislikes.

#### Reasons for switching to Flock

I tend to think that Slack is messy and I am looking for a cleaner and more transparent alternative.

---

### Collaboration in a Snap

- Overall rating: 4/5
- Reviewer: Matt F.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used daily for free trial
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We hoped to use this more per some direction from management, but was at the tail end of a COVID related run on remote work solutions which ultimately did not hold further on.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

The ease of setup, sharing postings from various teams and chat functions were done quite well

#### Cons

There were not too many negatives we could find in our trial run.

#### Reasons for choosing Flock

Microsoft Teams needed far more cost, setup and systems we are not yet ready to migrate from.

---

### Review of Flock

- Overall rating: 4/5
- Reviewer: Matthew M.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to connect with teammates, sending them images, calling them, video chatting and so much more through one app, even without data.

#### Cons

It was a little tough to understand the fullness of what it has to offer but over time that became clearer.

#### Reasons for switching to Flock

Flock has more options for connecting and is much easier to navigate through.

---

### we have improved communication

- Overall rating: 5/5
- Reviewer: Gregory B.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It makes our work much easier to be able to communicate and keep track of each task as a group, sharing files that are displayed quickly and with active communication at all times.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The channels created to have a more compact communication is the best so that our work has faster results and leading a more synchronized organization of each project.It is a platform with everything necessary for verbal, written or video call communication that makes us more committed to each task to be carried out and our teamwork process easier

#### Cons

I don't have something to write that I don't like, I think about it and they have never failed me with their service

---

### Communication and ideas collaboration

- Overall rating: 5/5
- Reviewer: Siti Saleha A.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love the commentaries on the images feature. Flock is a fantastic tool for swiftly sharing visual insights. I love how you can make comments and doodle directly on photographs within the application. Also, the interface is more superficial than Slack, and it has a "spacious" feel to it. I also enjoy that it includes build-in assistance to aid you in learning the ropes.

#### Cons

The least I like, and also the one that has to be improved, is that specific files are not readily available and occasionally become missing, but this is not a significant issue because it does not occur frequently. When using the software, it feels a little complicated. Overall, it still performs admirably for a variety of tasks.

---

### A Comprehensive Collaboration Platform That Makes Team Communication Easier

- Overall rating: 4/5
- Reviewer: Arheer G.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Flock is a comprehensive collaboration platform that offers a variety of features to help teams stay connected and productive. It has features like group chat, video conferencing, task management, file sharing, document collaboration, and more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- Provides secure communication between two users- Can do task management, file sharing, and document collaboration- Multiple integrations wit third party tools are available

#### Cons

It has a limited files storage and sharing limits. Mobiles app at times stop working.

---

### An Excellent Team Communications and Utility Tool

- Overall rating: 5/5
- Reviewer: Ian C.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Flock has quickly become a single hub for a lot of my daily work.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Prior to using Flock, our team was on slack which handled communications well. But what Flock brought to the table was more. In addition to the features that Slack has, Flock also has a calendar app, note taking app (which works with individuals, channels and myself, a feature which I really like), tasks app, drive app which I felt adds a lot of value to the product, and makes it a central hub for a lot of my daily activities. They have also recently added a feature that enables you to have repeated processes setup, bringing in automation into the platform. I think they're doing really well in the space that are in and hope they continue to keep innovating while keeping their users in mind.

#### Cons

They don't have enough integrations (like Invision). They also don't seem to have an easy way to export all data (Slack has this). A dark theme for Flock would be great.

---

### Flock: A Must Have BIM Tool

- Overall rating: 4/5
- Reviewer: Norah M.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Everything from instant messaging, team collab to live chat are the most iconic aspects.

#### Cons

Push notifications delay when the mobile application is low.

---

### Flock in Education Management Sector

- Overall rating: 5/5
- Reviewer: Olanike O.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have created a common group for our education management industry which help us communicate seamlessly for 24/7 over the internet.

#### Cons

I do not face any challenge since I have integrated with Zoom which makes it easy to conference via video calls.

---

### Flock for Everyone

- Overall rating: 4/5
- Reviewer: Obhioze A.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Flock streamlines internal communications via instant messaging and live chat.

#### Cons

No serious troubles but the vendor should incorporate robust video conferencing tools.

---

### Flock: Robust, Iconic and Full-featured BIM & Live Chat Program

- Overall rating: 4/5
- Reviewer: Don K.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

File sharing, team collaboration, live chat and business instant messaging.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I use a lot of BIM tools in my organization, but Flock beats nearly all in terms of robustness of features. It makes it easy to collaborate via creation of unlimited communication channels.

#### Cons

In order to use video conferencing tools, it requires to be integrated with external Apps such as Zoom.

---

### Slack Alternative of 2023

- Overall rating: 5/5
- Reviewer: Arianna H.
- Verified reviewer: Yes
- Industry: Supermarkets
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Business instant messaging.Project and portfolio management.File sharing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Flock gives me the ability to send large files online via drag and drop.It enhances unlimited creation of communication channels.

#### Cons

I use Flock as Slack alternative and it does everything perfect from product management to instant messaging.

---

### Flock: Robustious Tool for Business Instant Messaging

- Overall rating: 5/5
- Reviewer: Lucas B.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

Business instant messaging and live chat.Team collaboration.File sharing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Flock gives me the ability to send large files online, create unlimited communication channels and team collaboration.

#### Cons

Mobile application works perfect for me, but it lack video conferencing capability although it has a robust backend integration capability.

---

### Flock is a Must Have Unified Comms GURU

- Overall rating: 4/5
- Reviewer: Huldah T.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

It unify teams under one roof for real time communications.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I replaced Swit with Flock since it has robust features. It allows me to create unlimited communication channels under one roof.

#### Cons

I use Flock on a daily basis and only dislike how I integrate with external apps to enhance video conferencing.

---

### Business Instant Messenger that I Highly Trust

- Overall rating: 5/5
- Reviewer: Donald O.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Team collaboration is made easy by Flock.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Flock allocates room for creation of unlimited communication channels. I like that it integrates with external applications to enrich more features.

#### Cons

There has never been any notable drawback on Flock.

---

### Business Instant Messenger

- Overall rating: 5/5
- Reviewer: Adam G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

With Flock, it hs been easy to collaborate via creation of unlimited comms channels in one place.

#### Cons

I enjoy using Flock and I rarely face bugs.

---

### A Powerful Messaging And Internal Communication Tool

- Overall rating: 5/5
- Reviewer: Pia S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

The user interface and simple interactive user experience for all functions are a big benefit of utilizing Flock. We may establish polls and meeting reminders, and we can communicate with our team to exchange pertinent information.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

For communication, the smartphone app is fantastic. You can use the flock API to trigger alerts and utilize it as a normal messenger. It's incredibly slick, and getting used to it won't take long. The platform is also quite adaptable, and a variety of integrations are offered to teams to assist in streamlining workflow and automating operations.

#### Cons

Its video conferencing is slow and poor. It can be sluggish, and the messages can occasionally arrive with a significant delay. At times, we must have a local repository for the resources.

---

### Our team has migrated to FLOCK for ease of use and for feature set capabilities which allow us to manage tasking and team communication as well as video conferencing most effectively

- Overall rating: 4/5
- Reviewer: Louis C.
- Verified reviewer: Yes
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In the final analysis , we believe Flock is a winner and we will be using Flock as our primary collaborative team communication tool for our office team tasking assignment, as well as for video chat . Our office wanted a shared communication tool which on balance was designed with team work in mind. Considering the user interface which allows for common communication as well as closed conversation threads between managers, the rather convenient presence of one touch button control for screen sharing as well as conference call entrance, Flock will be our go communication tool for intra office now. We would say the only real negatives though not plentiful were tied to the inability to control notifications coming from conversations. This can create a log jam. We also experienced some difficulty with file searching or keeping files private to one user. Our recommendation is to emphasize the team orientated communication tools offered by Flock as the primary orientation for usage and to use its rather robust application integration capabilities to supplement weaknesses in the usage of the program. We use Trello quite easily with Flock for instance. Give Flock a try as we believe it can help.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Seamless and extremely easy to use interface has many advantages including wide and extremely robust application support including Trello, social network apps and many more. We are able to manage team conversation which can be common or specific to users in the group, employ instant screen sharing , and one button touch for video call and chat participation. Overall Flock has proven extremely user friendly and convenient. At this time, pro model and feature upgrade is only a month.

#### Cons

Less ability at this time to control notifications from shared conversations as well as a non available capability to keep shared files private to 1 user.

---

### Communication Friendly Tool

- Overall rating: 4/5
- Reviewer: Khevana P.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We had a great experience with Flock. We used it for years in our org and enjoyed it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Flock is a great tool for communication within the org and with all the stakeholders. It has some good features such as reminders, pins, saving documents etc.

#### Cons

Has lack of flexibility for the integration with various systems compared to similar tools

---

### Internal Team Communications Made Easy

- Overall rating: 5/5
- Reviewer: Nirav S.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

We have extensively used Flock for business communications within the team. It helps you create groups for your team. Since they have also created android app for the platform it becomes seamless to use across devices.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Apart from chatting, Flock allows you to conduct polls, create to-dos, and share files. It also allows you to do audio or video calls with a group of people based on the need.

#### Cons

At times, the app fails to show notifications for the message received

#### Reasons for switching to Flock

Slack is very expensive.

---

### Best in Mode of communication and productivity

- Overall rating: 4/5
- Reviewer: Suresh M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

It's good and if we miss any alerts also we get a mail every morning and this helps a lot to check for any missed ones

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Alerts that get triggered , for example in our organisation we configured for a P0/P1 issue and as soon as ticket is created alerts gets triggered that helps us a lot to meet SLAs

#### Cons

Screen sharing feature and ease of integration with external tools to be more simplified

---

### One of the simple and easy collaboration tool for my team.

- Overall rating: 4/5
- Reviewer: Debjit B.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love the Idea of on-screen tutorials which is annoying first but collapsible later. Participance can now show their screen so no more blind guesses and solves problems quicker then ever.No more email for the customer. Now customer confusions participant directly to participants development process and share their thoughts when I progrrame their software. collaboration makes my work breez.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

You can simply do all your team management in one place. here are some of the things I like the most of this service. Share screen with participents, on a video call. Share docs(also supports google docs) , ask for a pool , add code snippets . this make my life simper.No more long and time consuming email conversions. You just do all live chat and no more confutions. You can add many popular software to your flock account. I think it is an simple colaboration tool which makes my freelance life easyer. I love myspace for quick private note taking facility, which helps me Evaluate/Modify my work for later.

#### Cons

When I set it up for the first time it took 2 onscreen demos how to use it, I was annoying at first but with time this onscreen tutorial helps me find options else hiden.I would love to see a collapciable left bar(Cant find till now.)

## More reviews

[Next reviews](https://www.softwareadvice.com/product/165028-Flock/reviews/?page=2)

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Flock Reviews, Pros and Cons - 2026 Software Advice