5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.3
Functionality
4.3
"The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time."
"Thank you for always taking the time to answer our questions and help keep up our "reputation. The ease of having surveys sent to our guests and getting feedback immediately is worth every penny."
"I loved the simplicity of all 11 locations having one dashboard. I loved the alerts from our google and fb reviews."
"Data was incomplete and inaccurate. Terrible customer service, false claims of their product being "the single source of truth."
"When our rep first introduced the idea, there was a promise of being able to divert a lousy review into another channel for satisfying the customer complaints."
"When we started on the platform it was in transition from an older version so the interface was a little confusing as there were legacy options available alongside newer ones."
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