--- title: "Better Stack Software Reviews, Demo & Pricing - 2026" description: "Review of Better Stack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/185395-Better-Stack/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Incident Management Software](https://www.softwareadvice.com/incident-management/) / Better Stack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) # Better Stack Review From $29/month Free version Free trial 3 plans Wondering if Better Stack is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Better Stack 4.8 [(37)](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) Pricing Starting at $29.00 usage based per month ### About Better Stack Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. Wondering if Better Stack is right for your organization? Our Incident Management Software selection experts can help you in 15 minutes or less. ## Better Stack User Interface ## Popular Better Stack Alternatives Main Product Better Stack 4.8 [(37)](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) Ratings Breakdown - 4.95Ease of use - 4.74Value for money - 4.81Customer support - 4.70Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(367)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.12Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ManageEngine Firewall Analyzer](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/) 4.5 [(245)](https://www.softwareadvice.com/siem/manageengine-firewall-analyzer-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.59Value for money - 4.65Customer support - 4.59Functionality Pricing Starting at $395.00 one time Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(377)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.62Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(264)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.26Value for money - 4.26Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Amazon CloudWatch](https://www.softwareadvice.com/log-analysis/amazon-cloudwatch-profile/) 4.5 [(94)](https://www.softwareadvice.com/log-analysis/amazon-cloudwatch-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.30Value for money - 4.43Customer support - 4.52Functionality Pricing Available upon request Get Price ## Better Stack Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Free plan $0.00 flat rate, one time Plan includes: - 10 monitors & heartbeats - 1 status page - Slack & e-mail alerts - 100,000 exceptions per month - 5,000 session replays - 3 GB logs retained for 3 days - 30 GB metrics - 3 GB web events retained for 3 days - 3 GB warehouse events stored for 30 days Pay as you go $29.00 usage based, per month Plan includes: - Unlimited team members for Telemetry - Unlimited phone call alerts, SMS, push notifications and webhooks with 30-second checks - On-call calendar with scheduling & escalations - 1,000 status page subscribers included - Access to playwright-based transaction checks - Access to private & customizable status pages - Access to advanced Slack & MS Teams workflows - Access to query boost - Access to call routing - Access to SSO & SCIM Read More Enterprise Pricing available upon request Plan includes: - Unlimited storage & querying - Stress-free migration - Fast support, 24/7 - Enterprise deployments - Custom Telemetry data residency - Service-level agreement (SLA) - Generic SAML SSO Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Better Stack Features - Popular features found in Incident Management Alerts/Notifications Audit Trail Communications Management Corrective and Preventive Actions (CAPA) Investigation Management IT Incident Management On Call Scheduling Safety Incident Management Status Tracking Ticket Management Workflow Management - More features of Better Stack Access Controls/Permissions Activity Dashboard Activity Monitoring Activity Tracking Alerts/Escalation Analytics Anomaly Detection API Application Management Archiving & Retention Audit Management Availability Testing Charting Chat/Messaging Collaboration Tools Compliance Management Configurable Alerts Configuration Management Continuous Monitoring Correlation Analysis Customizable Dashboard Customizable Reports Customizable Templates Dashboard Dashboard Creation Data Aggregation Data Analysis Tools Database Monitoring Data Classification Data Import/Export Data Visualization Diagnostic Tools Disaster Recovery Drag & Drop Email Alerts Event Logs Event Tracking Forms Management For Websites FTP Monitoring HIPAA Compliant Incident Management Incident Reporting Indexing Issue Management Issue Tracking IT Monitoring Log Analysis Log Collection Log Parsing Log Rotation Mail Server Monitoring Maintenance Scheduling Mobile Alerts Monitoring Multi-Channel Communication Multi-Language Multi-Location Monitoring Multiple User Accounts Network Monitoring PCI Compliance Performance Management Performance Metrics Performance Monitoring Prioritization Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Remediation Management Reminders Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Root Cause Analysis Scheduled Testing Search/Filter Secure Data Storage Self Service Portal Server Logs Server Monitoring Service Level Agreement (SLA) Management Single Sign On SSL Monitoring SSL Security Tagging Task Management Third-Party Integrations Transaction Monitoring Trend Analysis Uptime Reporting User Management Visual Analytics Widgets ## Better Stack Integrations Linear Integration rated undefined from -1 review Elastic Stack Integration rated undefined from -1 review Okta Integration rated undefined from -1 review Front Integration rated undefined from -1 review New Relic Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review See all 32 integrations ## Better Stack User Reviews ## Better Stack customer ratings - Overall rating: 4.8/5 - Total reviews: 37 ### Rating distribution - 5 stars: 33 reviews (89%) - 4 stars: 3 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### Great alternative to Uptime robot - Overall rating: 5/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of deployment - sign in, add a URL and away you go. You can set the site to be monitored every 30 seconds if you wish which is a great feature for such a low priced tool. #### Cons Its a fairly new company and there have been a couple of glitches, but nothing to stop me using it to its full potential - The error reporting has been 100% but i've had the odd site that didn't auto resolve the incident - I believe better uptime have now fixed that issue #### Reasons for switching to Better Stack Ease of use --- ### For standard monitoring, it is among the best - Overall rating: 5/5 - Reviewer: Angelo M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Better Uptime is a system that complies with what it offers, even the free version, it is very powerful for basic systems, which are hosted on shared hosting. I have recommended it to colleagues who are just starting out in system administration, and it has been very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We like how easy it is to set it up. Once you have the url or ip of the service. The system will be able to start operating immediately. System administrators usually know how to configure it. It has a very intuitive user interface. The app makes things a lot easier. Sometimes we can't check the mail, so having a personalized notification on the smartphone doesn't help to identify what problems there are, without even seeing the phone. It is these small details that enhance these systems. #### Cons I would like to be able to self host the system for internal service monitoring within VPN networks. But for this, there are other alternatives --- ### Just brilliant - Overall rating: 5/5 - Reviewer: Eva K. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Super easy to use, set up was done in no time. It's actually quite a powerful tool, does everything you need. I especially enjoy the UX, which feels much cleaner and straight forward - much better than uptime robot in that case. Also the free status page comes quite handy - the design again very nicely done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use, great uptime robot alternative, love the UX #### Cons I would appreciate some more integrations, hopefully they will arrive soon. --- ### Best monitoring saas I've ever used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can fully customize the monitoring test endpoint to call (maybe require a POST call? perhaps my not ok response is a 400 HTTP status?) and also create escalation policies to notify incidents. It's great that It can notify someone in charge of it based on a calendar and escalate it to all the team if the incident got no solution. The status page you can add is fully customizable as well, and you know how important it is to have a professional-looking status page. The best feature is you can receive a call on a phone number if an incident is occurring. Fantastic! #### Cons The thing I don't like is that you can't have a dashboard with the current status of every monitor you set up on more than one team. It's great that you can have an oversight view of a team's monitors, but if you have more than one team, you have to switch them to have a global view of the situation. The mobile app works fine for notifications but doesn't have any other feature, and it just lets you go to the web app dashboard through the mobile browser. --- ### Best Server Management Software I've Used - Overall rating: 5/5 - Reviewer: Rod K. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better Uptime is probably the best investment I've ever made for server management. You won't regret trying it out yourself so you can experience the reliability of their server downtime alerts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I operate several websites and needed a tool that would alert me as quickly as possible when the server was down. Better Uptime does this job better than any other software I've used. It checks my websites every 30 seconds so I am always able to respond to issues very quickly. #### Cons For what I need the software to do, there isn't one negative comment I can say about Better Uptime. --- ### A must have! - Overall rating: 5/5 - Reviewer: Anthony B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. No issues, great software, would highly recommend. We switched from UptimeRobot to this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It independently monitors your site for any downtime and lets you know if/when it happens. It lets uses know the status and history of how reliable your service are. #### Cons There should be another tier for the costs for startups, very small businesses with less than 10 websites to check. The jump from free to paid is too much. #### Reasons for choosing Better Stack Because it was better! #### Reasons for switching to Better Stack We tested better uptime after uptime robot and found it was much better! --- ### Excellent Service for Downtime Alerts - Overall rating: 5/5 - Reviewer: Anne H. - Verified reviewer: Yes - Industry: Publishing - Company size: Self-Employed - Product usage: Used other for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Outstanding. If my site goes down or I get hacked, I lose money. I need to have a reliable service that can do monitoring for me. With Better Uptime, the site is checked every 3 minutes. And before the holidays, they sent me this outstanding t-shirt. It read git revert 2020. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the simple interface. It doesn't overwhelm you with too many options but still provides lots of integrations and functionality. For example, creating an alert based on URL or with keyword is a snap. I'm on the free tier and am very pleased with their service updates and weekly emails. #### Cons This is a nit, but the timezone shows as HDT. I don't see where I could change the timezone to one more appropriate. I prefer GMT or my local zone. #### Reasons for switching to Better Stack Pingdom changed their offering. --- ### Worth every penny - Overall rating: 5/5 - Reviewer: Victor Conde B. - Verified reviewer: Yes - Industry: Graphic Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Every website that i manage i use this software to be the monitoring of it. I love this so much and i cant stress enough how good it is to work with. #### Cons It is a little expensive for a software, but the value for me has skyrocketed. --- ### Exceeded expectations! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Judiciary - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Its ease of configuration and reporting feature blew me away! They're wonderful. I feel comfortable setting up multiple pages, with an easy-to-use interface! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In particular, I think it is one of the best tools for monitoring activities. Easy to use and I really like the variety of features and customization options. #### Cons Particularly, so far I have nothing tangible to complain about --- ### Confidence while you sleep - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Easy, reliable and fast. knowing when my site is down affects customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really solid infrastructure, interface, lightning fast notifications, status pages are awesome. Clean Ui and intuitive dashboard. #### Cons None that i can think of. Will be back to update --- Showing 1 - 10 of 37 Reviews [See All Reviews](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) ## Better Stack Popular Comparisons [Datadog vs Better Stack](https://www.softwareadvice.com/compare/101405-datadog/vs/185395-Better-Stack/)[ManageEngine Firewall Analyzer vs Better Stack](https://www.softwareadvice.com/compare/185395-Better-Stack/vs/435331-manageengine-firewall-analyzer/) ## Other Top Recommended Incident Management Software [VelocityEHS](https://www.softwareadvice.com/compliance/velocityehs-profile/) **4.4** (85) Recently recommended **22** times [Resolver](https://www.softwareadvice.com/pci-compliance/grc-cloud-profile/) **4.4** (80) Recently recommended **16** times [Healthcare Compliance Software](https://www.softwareadvice.com/cloud-security/the-guard-profile/) **4.9** (32) Recently recommended **9** times [Intellect QMS AI](https://www.softwareadvice.com/manufacturing/intellect-eqms-profile/) **4.6** (84) Recently recommended **4** times Stuck Between Options? 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