---
title: "Fulcrum Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Fulcrum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fulcrum is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/186985-Fulcrum/reviews/"
page_type: "reviews"
language: "en"
---

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Fulcrum Reviews

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# Fulcrum User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 238

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 173 reviews (73%)
- 4 stars: 62 reviews (26%)
- 3 stars: 1 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 2 reviews (1%)

### Most mentioned pros

- I am able to share reports with ease which keeps growers in the loop with what is taking place in their fields.
- It's relatively easy to learn and the ability to edit forms and reports using Java script is excellent.
- A reliable, user-friendly platform that makes data collection effortless.

### Most mentioned cons

- I don’t like it when I duplicate or create an electrofusion coupling, and when I generate the Fulcrum report, the electrofusion coupling appears with both the electrofusion coupling size and an outlet size.
- The user subscription model for us as a start up is confronting. And the min cost of the API can be a little eye watering for small buisness.
- Waiting on photos to load on the mobile app. When trying to open photos thru the mobile app it is a very slow process.

## Fulcrum customer reviews

Showing reviews 1-25 of 238 (page 1).

### Reliable, User-Friendly, and Well-Supported Platform

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, Fulcrum is a reliable and effective tool for efficiently getting work done. I found the Fulcrum Academy especially helpful, with its wide range of short, practical videos that make learning efficient.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about Fulcrum is how user-friendly the platform is. It's very intuitive, which makes it easy to get started and navigate. Additionally, the automated helper is a great feature; it provides helpful guidance and support whenever you need a solution.

#### Cons

What I liked least about Fulcrum is that some features can take time to fully understand at first, especially if you’re new to the platform. While the available resources are helpful, there can still be a slight learning curve when trying to use more advanced functions. Additionally, certain workflows could be more streamlined to make tasks quicker and more efficient.

---

### Beware of price bullying

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Environmental Services
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

I can not fault the app, it's great! However Fulcrum were very dishonourable in the way they continually pushed prices up, and now require a minimum of 5 paid users regardless if you only need one. I would have loved to stay with the platform but only need one user account and refuse to be bullied into paying for 5. Honestly folks you can produce almost the same level of capability using a few data collection platforms that have an API and coding it using Ai for a fraction of the cost. I should have gone down this path years ago and saved the money and stress of constantly knowing Fulcrum would jack the prices yet again. Great software, but DON'T lock yourself in to this company.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

I used Fulcrum for years with my organisations, it's fast, has great offline access, is very capable and simplifies the entire data collection process. It's relatively easy to learn and the ability to edit forms and reports using Java script is excellent.

#### Cons

The cost has become ridiculous and as such it's completely unviable for any small business, or new startup.

---

### reasonable product overpriced

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Environmental Services
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

pretty dismal in the end and slow to return our overbilling amount

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

worked ok for what we used it for, digitised most of our checklists

#### Cons

massive cost increase to the point where we cancelled our subscription, been using it for years

#### Vendor response

Hi Jamie, thank you for the feedback. We’re glad we were able to get that overbilling amount back to you. We always aim for a seamless transition, and we apologize if the refund process felt slow on your end. We know how important that turnaround is for a small team. We appreciate the years you spent with Fulcrum and wish you the best with your manual checklists moving forward.

Replied April 2026

---

### Effective Communication Tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Farming
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has allowed me to be an effective communicator with my customers. I am able to share reports with ease which keeps growers in the loop with what is taking place in their fields.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is a very effective way for me to provide reports from the field. I can include pictures from my drone and the ground which paint a picture of what I'm seeing in the field.

#### Cons

It can take a little bit for pictures to load when hitting save, but otherwise there aren't any cons.

---

### Stable, Easy-to-Use Platform for Field Data Collection

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Program Development
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A reliable, user-friendly platform that makes data collection effortless. Admin tools are powerful, and stability has been outstanding.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use for both admins and field users; intuitive dashboards and stable performance across all projects.

#### Cons

Per-user pricing can feel high at scale; hoping they keep flexible monthly billing to remain accessible.

---

### Knows what it is, and is very good at mobile data collection and report generation

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Insurance
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use fulcrum weekly to collect property data onsite and generate custom reports. It is a good product if you can afford it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Its reliability offline and stable report generation. The Form Builder is best in class. The mobile data collection app is very reliable, both online and offline, which is uncommon in other mobile form apps I have tried.

#### Cons

The user subscription model for us as a start up is confronting. And the min cost of the API can be a little eye watering for small buisness. Would like to see more volumne / on-demand pricing for both reports and API's.

---

### My Fulcrum Experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been great. We can manage all of our data for the jobs, upload photos and videos. Keep job notes, and add progress to each job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It makes doing estimates much easier. Techs can put in their information on the jobs, and I can go in there to see the notes and it is secure.

#### Cons

Waiting on photos to load on the mobile app. When trying to open photos thru the mobile app it is a very slow process.

---

### Flexible and real time saves us time and money

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I deploy crews across the US and this app allows me to get data to crews without them having to stop and download anything saves a great deal of time. Sometimes it works out great to have the crews see someone else's work and sometimes you want a crew to see only the work assigned to them. This app allows that flexibility.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The real-time data access, ease of distribution and updating makes this invaluable to us.

#### Cons

I need to be able to manage my users - create logins, manage passwords and cannot.

---

### Fulcrum Feedback

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ChatGPT said: I have had a good experience with Fulcrum, except for the issues I mentioned regarding what I like least about it.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

It’s very helpful when you have many fuses to create in Fulcrum. You can simply create one of each type of fuse and then duplicate it to make more. Without this feature, our work would be much more difficult.

#### Cons

I don’t like it when I duplicate or create an electrofusion coupling, and when I generate the Fulcrum report, the electrofusion coupling appears with both the electrofusion coupling size and an outlet size. It shouldn’t display an outlet size."

---

### Fulcrum App for form based data collection

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

Our customers needed to collect a broad range of spatial located asset data. This data then had to be processed and presented to a government agency to be assessed for funding. Fulcrum allowed the creation of a form tailored to the exact requirements of the government agency. This greatly improved the time to collect the data and get the info submitted for evaluation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

The software is easy to setup, deploy and use. Ideal for semi skilled a data collection team. It results in consistent and repeatable data coming in from the field.

#### Cons

The total absence of an interface to the GNSS data stream you are using is a big disappointment. An interface to GNSS NMEA data stream and a simple NTRIP interface is all that is required and is typically available on competing products.

---

### Fulcrum good mate

- Overall rating: 5/5
- Reviewer: edoardo c.
- Industry: Environmental Services
- Company size: Self-Employed
- Product usage: 1-3 years · monthly
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

easy collection of data, employ editing of export schedule and fast and clean mode to produce a job

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Quickly export data , easy record, gis application,possibly to apply every data collection to the product

#### Cons

I can't print all togheter the records using fulcrum, instead to obtain a quicker printing of all data i have to use excel export and than between "Mail Merge" in WORD i create a my own schedule in a while. i cannot chose how print the first photo, i dont' unsderstand why subtitles not appair in all photos, this troubles i bypass creating my own schedule how i told before. Actually every month i have to retype my bancomat number to pay the bill, then i asked an automatic invoice but i have to ask for it every time

---

### Strategic valve team

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Using fulcrum and the apps help me to save pictures and locate the job I'm looking for. Overall very good

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Very easy to use. When the apps Where added and the jobs put on , it was very easy to work out. Very good

#### Cons

Sometimes the apps freeze andyou need to shut down and start again. What sometimes is annoying..

---

### Fulcrum streamlines my work output

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Design
- Company size: Self-Employed
- Product usage: 3-5 years · monthly
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Generally its been very good. It also promotes my business (I do tourism signage and infrastructure audits)as a more professional operation.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of set up. I still have a lot to learn but a job that would have taken 10 days for two of us to do, one person can do in 5 days.

#### Cons

Setting up the app, this is mainly my fault as I really need to spend more time learning how to set them up better.

---

### Asset Management in Chino CA

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Civil Engineering
- Company size: 501-1000 employees
- Product usage: less than 1 year · weekly
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The software worked great for this project. Customer support was very good from project start through finish.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I liked the customizable priorities and asset reporting fields. Very easy to use once acclimated to the tools.

#### Cons

Many asset files were deleted at clients request. Client later asked to reinstate them in the record. Worked closely with support to reinstate them. A shortcut would have been nicer.

---

### Fulcrum Moop Map, Highway Clean up

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Entertainment
- Company size: 51-200 employees
- Product usage: 1-3 years · monthly
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great ! fantastic tool for the job ! Besides some issues with the accuracy of some drop points, it was the best way to reference for further analyses a lot of data. Thank you !

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Absolute ease of all functionalities. Perfectly adapted to the job. All the datas that were inputed are of critical use for our mission.

#### Cons

Sometimes the accuracy on the map was a bit off. In certain cases, searching with a margin error of about 25' of a radius from a drop point took more time than it should have. But overall it was fine.

---

### Food Security and Livelihoods Specialist

- Overall rating: 4/5
- Reviewer: Achikule Y.
- Industry: Management Consulting
- Company size: 51-200 employees
- Product usage: 3-5 years · monthly
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

So far so good. I'm currently Fulcrum for data collection on a range of sectors such as Agriculture, Economic Recovery, Food Assistance, Health, Nutrition, Protection and WASH. It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Real time data collection, review and submission

#### Cons

Freezing during hot weather especially during the dry season. This lengthens interview time with respondents.

---

### Positive Fulcrum Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 10000+ employees
- Product usage: less than 1 year · daily
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been an overall positive experience with a few minor issues, I think the ease of accessibility has made it a useful tool for myself

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The platform is well structured and it is easy to add photos and videos and build a report. it also seems quite adaptable

#### Cons

Quite easy to lose unsaved work. Several times Fulcrum has crashed and as a result I've lost a lot of work, or if I accidentally close the tab

---

### Great Program

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Public Safety
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This makes our work easier, organized and accessible for all workers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, clean looking and very helpful.

#### Cons

The only minor con that I suppose there is that I could do without but would be neat is a "draw" option so you can circle which specific premises you want to change that status of.

---

### Fulcrum user

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use and incorporates google maps.

#### Cons

Sometimes goes slow. Spelling of "favourite" wrong.

---

### GREAT APP TO USE ON YOUR JOB SITE

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Oil & Energy
- Company size: 1001-5000 employees
- Product usage: 3-5 years · weekly
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

BEEN USING THE APP FOR A FEW YEARS. GREAT TO HAVE ON YOUR PHONE SO WHEN INSPECTING THE DAY OR WEEK ALSO BEEN IT RAIN YOU CAN FILL OUT THE FORM AND TAKE PHOTOS OF YOUR JOB SITE

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I THINK THE APP IS EASY TO USE, ITS NICE HAVING ON YOUR PHONE

#### Cons

I THINK THE LEAST ABOUT FULCRUM WHEN YOUR FILL OUT THE % YOU CAN NOT ADD IN

---

### Cable Jointer

- Overall rating: 5/5
- Reviewer: Vekesh N.
- Industry: Electrical/ Electronic Manufacturing
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent app for data storage. Share information for future generations and day to day work

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

For asbuilt and store's information. Share information within team members

#### Cons

No electricity maps as before. Also need to get my name added on person using fulcrum

---

### Fulcrum Mobile Data Collection

- Overall rating: 5/5
- Reviewer: Leland S.
- Industry: Environmental Services
- Company size: Self-Employed
- Product usage: 1-3 years · daily
- Reviewed: June 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fulcrum is a viable alternative to the cost of using other "shop"-based software that require subscription to standard engineering tools. Fulcrum is useful for people in professions other than engineering and large-scale design work. At the end of a project, I can have a thorough data set for a project that can be shared (either through the software or through data exports) with others for a variety of purposes.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

In combination with a GPS receiver, the Fulcrum software allows me to capture data in the field using unique data point identifiers, including latitude and longitude. I have thirty or so separate apps within the software that I use for collecting natural history data at client and county levels. The available data fields allow me tremendous flexibility in choosing the types of categories (single-choice, multiple-choice), organization into sections, creation and import of choice lists (in some cases, of several thousand plant species or several hundred county street names), and data export into multiple GIS-friendly database files. I am impressed with it. There are some functions I have not used, such as multiple-member apps and sharing levels.

#### Cons

Unlike competitor software, it does not allow use of paths or polygons. Usually, I use discrete data points or paths; for the latter, it is necessary to have direction-of-travel and side-of-road fields that require extra time in the field. In the fields that use choice lists, I often use an "Other" field that allows input that does not exist in the list, but modification of the data field - especially unchecking another list element - results in loss of any entry in the Other field. There should be a means for retaining this information despite other changes in the field, and "Other" should open for additional information without deleting existing contents.

---

### One product solves multiple problems.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: November 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent support. Instant response via chat for all the minutia I encounter. Quick and flexible support has made the app we developed further customized for our exact application.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- Collates record contents into one PDF (including image) for archiving. - Can import and export to a variety of useful formats, which serve my various needs. Ex. PDF of records for dissemination of results, CSV of app record contents for easy backup. - Output as KML for others in org who may want to see progress, but need not have a license. - Works out of cell range - Version management issue no longer exists. - Allows geographically dispersed staff to work together without need for increased direct communication (emails/calls).

#### Cons

User management. For our purposes, we need to add users and remove users on a regular basis as the instruments the project tracks migrates around our country. Not a massive issue, but for our application, it would be simpler for us to have space for 10 users at a time, regardless of who they are.

---

### Great geo-app!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We collect thousands of data points annually using Fulcrum - it's greatly streamlined our field data collection processes for many different aspect of water quality research and stormwater management feature design, from soil test pits to infrastructure inspection. Without this software, we'd be struggling to scale our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Apps are easy to customize, near-infinite options for data collection, and great back-end data review options, plus tons of integration options with other software platforms.

#### Cons

I'd love to see collection of line/polygon features integrated. I'd also like to see the option to create custom reports (drag and drop) without consulting with Fulcrum's designers. And finally, I'd love to have the option to assign different icons based on status (not just color as the app currently allows).

#### Vendor response

We're so glad Fulcrum could help you scale your business! We love to hear stories like this. Thanks a lot for the feedback on what you would like to see in Fulcrum. Line and polygon support is something that we do get asked about from time to time. I wanted to let you know it is on our radar however it is something that would take a lot of development time to accomplish. We agree a drag and drop report builder would be awesome! We have had some talks about making it possible for users to make small edits to the default report template and this could expand in the future based on feedback. We are also exploring options for better symbology. There are some technical issues with the symbology being consistent across all platforms that the development team has to work though. If you have not shared these thoughts already, please feel free to send your ideas to support@fulcrumapp.com. User feedback is a big driver for our product roadmap.

Replied March 2019

---

### end user friendly

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

Easy to program forms, flawless communication between office staff and field crews, great to document field procedures/tasks, easy to generate reports by exporting data to Excel, end user friendly, for sure there is room for improvement but good investment.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We were able to get our field crews to use iPads for the first time in many cases, and now they love it

#### Cons

There are limitations, it not an asset management software package

---