--- title: "Fulcrum Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Fulcrum. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fulcrum is a good fit for you!" source_url: "https://www.softwareadvice.com/product/186985-Fulcrum/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Quality Management Software](https://www.softwareadvice.com/manufacturing/quality-management-software-comparison/) / [Fulcrum](https://www.softwareadvice.com/product/186985-Fulcrum/) / Fulcrum Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/186985-Fulcrum/) Reviews [Alternatives](https://www.softwareadvice.com/product/186985-Fulcrum/alternatives/) # Fulcrum User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 238 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 173 reviews (73%) - 4 stars: 62 reviews (26%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (1%) ### Most mentioned pros - I am able to share reports with ease which keeps growers in the loop with what is taking place in their fields. - It's relatively easy to learn and the ability to edit forms and reports using Java script is excellent. - worked ok for what we used it for, digitised most of our checklists ### Most mentioned cons - I don’t like it when I duplicate or create an electrofusion coupling, and when I generate the Fulcrum report, the electrofusion coupling appears with both the electrofusion coupling size and an outlet size. - However Fulcrum were very dishonourable in the way they continually pushed prices up, and now require a minimum of 5 paid users regardless if you only need one. - The user subscription model for us as a start up is confronting. And the min cost of the API can be a little eye watering for small buisness. ## Fulcrum customer reviews Showing reviews 1-25 of 238 (page 1). ### Flexible and real time saves us time and money - Overall rating: 4/5 - Reviewer: Brian S. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I deploy crews across the US and this app allows me to get data to crews without them having to stop and download anything saves a great deal of time. Sometimes it works out great to have the crews see someone else's work and sometimes you want a crew to see only the work assigned to them. This app allows that flexibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The real-time data access, ease of distribution and updating makes this invaluable to us. #### Cons I need to be able to manage my users - create logins, manage passwords and cannot. #### Reasons for switching to Fulcrum Needing to switch to modern hardware caused us to look at map based apps and Fulcrum won out. --- ### Fulcrum Feedback - Overall rating: 4/5 - Reviewer: Phedre P. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ChatGPT said: I have had a good experience with Fulcrum, except for the issues I mentioned regarding what I like least about it. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It’s very helpful when you have many fuses to create in Fulcrum. You can simply create one of each type of fuse and then duplicate it to make more. Without this feature, our work would be much more difficult. #### Cons I don’t like it when I duplicate or create an electrofusion coupling, and when I generate the Fulcrum report, the electrofusion coupling appears with both the electrofusion coupling size and an outlet size. It shouldn’t display an outlet size." --- ### Fulcrum App for form based data collection - Overall rating: 3/5 - Reviewer: Bryan R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Our customers needed to collect a broad range of spatial located asset data. This data then had to be processed and presented to a government agency to be assessed for funding. Fulcrum allowed the creation of a form tailored to the exact requirements of the government agency. This greatly improved the time to collect the data and get the info submitted for evaluation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The software is easy to setup, deploy and use. Ideal for semi skilled a data collection team. It results in consistent and repeatable data coming in from the field. #### Cons The total absence of an interface to the GNSS data stream you are using is a big disappointment. An interface to GNSS NMEA data stream and a simple NTRIP interface is all that is required and is typically available on competing products. #### Reasons for choosing Fulcrum Fulcrum is solely focused on form based data collection. The interface is clean and the user has to focus on the form they are using. This makes the software more efficient as a data collecting platform compared to others we looked at. --- ### My Fulcrum Experience - Overall rating: 5/5 - Reviewer: Melissa K. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been great. We can manage all of our data for the jobs, upload photos and videos. Keep job notes, and add progress to each job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes doing estimates much easier. Techs can put in their information on the jobs, and I can go in there to see the notes and it is secure. #### Cons Waiting on photos to load on the mobile app. When trying to open photos thru the mobile app it is a very slow process. --- ### Effective Communication Tool - Overall rating: 5/5 - Reviewer: Michael O. - Verified reviewer: Yes - Industry: Farming - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has allowed me to be an effective communicator with my customers. I am able to share reports with ease which keeps growers in the loop with what is taking place in their fields. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a very effective way for me to provide reports from the field. I can include pictures from my drone and the ground which paint a picture of what I'm seeing in the field. #### Cons It can take a little bit for pictures to load when hitting save, but otherwise there aren't any cons. --- ### Reliable, User-Friendly, and Well-Supported Platform - Overall rating: 4/5 - Reviewer: Lorena P. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, Fulcrum is a reliable and effective tool for efficiently getting work done. I found the Fulcrum Academy especially helpful, with its wide range of short, practical videos that make learning efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Fulcrum is how user-friendly the platform is. It's very intuitive, which makes it easy to get started and navigate. Additionally, the automated helper is a great feature; it provides helpful guidance and support whenever you need a solution. #### Cons What I liked least about Fulcrum is that some features can take time to fully understand at first, especially if you’re new to the platform. While the available resources are helpful, there can still be a slight learning curve when trying to use more advanced functions. Additionally, certain workflows could be more streamlined to make tasks quicker and more efficient. --- ### Fulcrum good mate - Overall rating: 5/5 - Reviewer: Edoardo C. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. easy collection of data, employ editing of export schedule and fast and clean mode to produce a job #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Quickly export data , easy record, gis application,possibly to apply every data collection to the product #### Cons I can't print all togheter the records using fulcrum, instead to obtain a quicker printing of all data i have to use excel export and than between "Mail Merge" in WORD i create a my own schedule in a while. i cannot chose how print the first photo, i dont' unsderstand why subtitles not appair in all photos, this troubles i bypass creating my own schedule how i told before. Actually every month i have to retype my bancomat number to pay the bill, then i asked an automatic invoice but i have to ask for it every time --- ### Strategic valve team - Overall rating: 4/5 - Reviewer: Josie O. - Verified reviewer: Yes - Industry: Utilities - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using fulcrum and the apps help me to save pictures and locate the job I'm looking for. Overall very good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use. When the apps Where added and the jobs put on , it was very easy to work out. Very good #### Cons Sometimes the apps freeze andyou need to shut down and start again. What sometimes is annoying.. --- ### Fulcrum streamlines my work output - Overall rating: 4/5 - Reviewer: Kim D. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally its been very good. It also promotes my business (I do tourism signage and infrastructure audits)as a more professional operation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of set up. I still have a lot to learn but a job that would have taken 10 days for two of us to do, one person can do in 5 days. #### Cons Setting up the app, this is mainly my fault as I really need to spend more time learning how to set them up better. --- ### Asset Management in Chino CA - Overall rating: 5/5 - Reviewer: Terry K. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software worked great for this project. Customer support was very good from project start through finish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked the customizable priorities and asset reporting fields. Very easy to use once acclimated to the tools. #### Cons Many asset files were deleted at clients request. Client later asked to reinstate them in the record. Worked closely with support to reinstate them. A shortcut would have been nicer. --- ### Food Security and Livelihoods Specialist - Overall rating: 4/5 - Reviewer: Achikule Alex A. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good. I'm currently Fulcrum for data collection on a range of sectors such as Agriculture, Economic Recovery, Food Assistance, Health, Nutrition, Protection and WASH. It's enabled me to track all the sites monitored per trip and I am able to request for maps of those sites using the GPS coordinates from the GIS department. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Real time data collection, review and submission #### Cons Freezing during hot weather especially during the dry season. This lengthens interview time with respondents. #### Reasons for switching to Fulcrum Fulcrum is reliable and it enables collection of a wide range of information from different sectors. --- ### Positive Fulcrum Review - Overall rating: 4/5 - Reviewer: Callum M. - Verified reviewer: Yes - Industry: Utilities - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been an overall positive experience with a few minor issues, I think the ease of accessibility has made it a useful tool for myself #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The platform is well structured and it is easy to add photos and videos and build a report. it also seems quite adaptable #### Cons Quite easy to lose unsaved work. Several times Fulcrum has crashed and as a result I've lost a lot of work, or if I accidentally close the tab --- ### The faithful user of the Application - Overall rating: 4/5 - Reviewer: Nickson m. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The App is very helpful and user-friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Faster data transection and speed of work #### Cons Everything is ok, there is nothing least I can think of. --- ### My Fulcrum review - Overall rating: 4/5 - Reviewer: Cornelious M. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been good, very easy to operate and assignments are easier to find. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simplicity of the app, the color of the app and the log it's just attractive. #### Cons When the network is not strong it doesn't sync and when you review submitted data again it tells you to resubmit. --- ### GREAT APP TO USE ON YOUR JOB SITE - Overall rating: 5/5 - Reviewer: DIANA H. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. BEEN USING THE APP FOR A FEW YEARS. GREAT TO HAVE ON YOUR PHONE SO WHEN INSPECTING THE DAY OR WEEK ALSO BEEN IT RAIN YOU CAN FILL OUT THE FORM AND TAKE PHOTOS OF YOUR JOB SITE #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I THINK THE APP IS EASY TO USE, ITS NICE HAVING ON YOUR PHONE #### Cons I THINK THE LEAST ABOUT FULCRUM WHEN YOUR FILL OUT THE % YOU CAN NOT ADD IN --- ### Cable Jointer - Overall rating: 5/5 - Reviewer: Vekesh N. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent app for data storage. Share information for future generations and day to day work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros For asbuilt and store's information. Share information within team members #### Cons No electricity maps as before. Also need to get my name added on person using fulcrum --- ### Fulcrum Mobile Data Collection - Overall rating: 5/5 - Reviewer: Leland S. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulcrum is a viable alternative to the cost of using other "shop"-based software that require subscription to standard engineering tools. Fulcrum is useful for people in professions other than engineering and large-scale design work. At the end of a project, I can have a thorough data set for a project that can be shared (either through the software or through data exports) with others for a variety of purposes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros In combination with a GPS receiver, the Fulcrum software allows me to capture data in the field using unique data point identifiers, including latitude and longitude. I have thirty or so separate apps within the software that I use for collecting natural history data at client and county levels. The available data fields allow me tremendous flexibility in choosing the types of categories (single-choice, multiple-choice), organization into sections, creation and import of choice lists (in some cases, of several thousand plant species or several hundred county street names), and data export into multiple GIS-friendly database files. I am impressed with it. There are some functions I have not used, such as multiple-member apps and sharing levels. #### Cons Unlike competitor software, it does not allow use of paths or polygons. Usually, I use discrete data points or paths; for the latter, it is necessary to have direction-of-travel and side-of-road fields that require extra time in the field. In the fields that use choice lists, I often use an "Other" field that allows input that does not exist in the list, but modification of the data field - especially unchecking another list element - results in loss of any entry in the Other field. There should be a means for retaining this information despite other changes in the field, and "Other" should open for additional information without deleting existing contents. --- ### One product solves multiple problems. - Overall rating: 5/5 - Reviewer: Lindsay A. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent support. Instant response via chat for all the minutia I encounter. Quick and flexible support has made the app we developed further customized for our exact application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Collates record contents into one PDF (including image) for archiving. - Can import and export to a variety of useful formats, which serve my various needs. Ex. PDF of records for dissemination of results, CSV of app record contents for easy backup. - Output as KML for others in org who may want to see progress, but need not have a license. - Works out of cell range - Version management issue no longer exists. - Allows geographically dispersed staff to work together without need for increased direct communication (emails/calls). #### Cons User management. For our purposes, we need to add users and remove users on a regular basis as the instruments the project tracks migrates around our country. Not a massive issue, but for our application, it would be simpler for us to have space for 10 users at a time, regardless of who they are. #### Reasons for choosing Fulcrum Solved multiple outstanding issues into one system, which not only eased use/collaboration/communication for all staff, but also reduced data management required of project lead, which saves time and money. #### Reasons for switching to Fulcrum - Don't work out of cell range - Downloading subsequent records in un-collated format (unlike Fulcrum "print to PDF") made data/photo management a nightmare. - Easily integrated with out other existing conventions (can report progress to managers by exporting as KML for their viewing) --- ### Great geo-app! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We collect thousands of data points annually using Fulcrum - it's greatly streamlined our field data collection processes for many different aspect of water quality research and stormwater management feature design, from soil test pits to infrastructure inspection. Without this software, we'd be struggling to scale our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Apps are easy to customize, near-infinite options for data collection, and great back-end data review options, plus tons of integration options with other software platforms. #### Cons I'd love to see collection of line/polygon features integrated. I'd also like to see the option to create custom reports (drag and drop) without consulting with Fulcrum's designers. And finally, I'd love to have the option to assign different icons based on status (not just color as the app currently allows). #### Vendor response We're so glad Fulcrum could help you scale your business! We love to hear stories like this. Thanks a lot for the feedback on what you would like to see in Fulcrum. Line and polygon support is something that we do get asked about from time to time. I wanted to let you know it is on our radar however it is something that would take a lot of development time to accomplish. We agree a drag and drop report builder would be awesome! We have had some talks about making it possible for users to make small edits to the default report template and this could expand in the future based on feedback. We are also exploring options for better symbology. There are some technical issues with the symbology being consistent across all platforms that the development team has to work though. If you have not shared these thoughts already, please feel free to send your ideas to support@fulcrumapp.com. User feedback is a big driver for our product roadmap. Replied March 2019 --- ### end user friendly - Overall rating: 4/5 - Reviewer: Jorge G. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Easy to program forms, flawless communication between office staff and field crews, great to document field procedures/tasks, easy to generate reports by exporting data to Excel, end user friendly, for sure there is room for improvement but good investment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We were able to get our field crews to use iPads for the first time in many cases, and now they love it #### Cons There are limitations, it not an asset management software package --- ### Excellent product highly recommend - Overall rating: 5/5 - Reviewer: Todd J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ive been using Fulcrum for over 19 months and the experience has been great. Easy access when I am out in the field and efficient GPS that zeros in on my location #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convenience and the ease of accessing the data. Saves me a lot of time at work. #### Cons In all honesty it wirks great. I have no complaints --- ### Thes best mobile data collection software available - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Government Administration - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulcrum #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to set up and use. Great features to ensure data quality. Great data integration features. Developer capabilities and features #### Cons The only thing that would make it perfect is the ability to capture lines and polygons. #### Reasons for switching to Fulcrum More intuitive interface. Real time data. Map view in the app itself (ie don't have to import data to visualise it) --- ### Fulcrum A Great Tool - Overall rating: 5/5 - Reviewer: Manjunath R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great!! hardly any bug for a complex app like this... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of building Apps, Lot of FAQs and answers, Quick response on issues but would like more!!, Very effieicent data collector, API keys are of great help, Can be integrated with other tools. #### Cons I dont see any to be frank. But to fill the words , would like to see the google maps connection to be there on I phone as well and now I see that only on android phones, it shd be easier to upload pictures as it takes more time to synch pictures now, may be a technology to down size and resize the pictures during upload and download time. There has to be option to upload our own road networks as well. There has to be a go to option (without google maps ) to help us route to the pre designated GPS point...... #### Reasons for choosing Fulcrum Price, Ease of use , trust on confidentiality, they have a wonderful team who come up with good solutions. --- ### Natural Asset Contract Management - Overall rating: 5/5 - Reviewer: Craig M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fulcrum has been an amazing experience and focus of constant improvement for Council's Parks, Trees and Bushland maintenance contract programs. All stakeholders have been very impressed by the flexibility to use and redesign each application to create greater operational efficiencies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Designing the program to reflect contract KPIs has been instrumental in streamlining our contractor communication and compliance activities that drive monthly reporting. The fulcrum platform works on all our mobile devices without problem in the year we've worked with the product. #### Cons This spatial software uses 'pin drop' GIS points for recording data. Though there's a layer option to represent areas / polygons above the map, the pixel / resolution of our file was insufficient. #### Vendor response Thanks for providing Fulcrum such a great review! We love to hear that we were able to help you streamline your contractor communication and compliance activities. We're so glad your stakeholders have been impressed by the flexibility we have to offer and your ability to create greater operational efficiencies. Have you talked with our support team about your issues with file resolution? If not, please reach out to support@fulcrumapp.com. We would love to know more and see if we can help you out. Replied March 2019 --- ### No more lost field sheets - Overall rating: 5/5 - Reviewer: Mark K. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A misplaced data collection sheet can be a huge cost in redoing the work - some of our project work is a full day's drive from head office - and Fulcrum eliminates that risk. It also means data is entered once whereas, previously, we would record the data on a field sheet, then it would have to be manually entered into a spreadsheet back in the office, before we could begin to process it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fulcrum's capability for working off line is critical for our work in remote areas. The ease of adding and tweaking fields in the designer view makes the development stage of an app very cost-effective. The overall ease of use and robustness of the platform are a big plus for our organisation. #### Cons It would be great to have a dedicated GPS track option and be able to record a GPS track without using the audio recording option. ## More reviews [Next reviews](https://www.softwareadvice.com/product/186985-Fulcrum/reviews/?page=2) --- Fulcrum Reviews, Pros and Cons - 2026 Software Advice