# Hub Software Reviews, Demo & Pricing - 2026

> Review of Hub Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/187315-Hub

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Overview

[Reviews](https://www.softwareadvice.com/product/187315-Hub/reviews/)[Alternatives](https://www.softwareadvice.com/product/187315-Hub/alternatives/)

# Hub 2026: Benefits, Features & Pricing

Wondering if Hub is right for your organization?

Our Collaboration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Hub

4.5

[(29)](https://www.softwareadvice.com/product/187315-Hub/reviews/)

Pricing

Pricing available upon request

### About Hub

HUB by Pancentric Digital is an award-winning employee intranet and digital workplace platform trusted by SMEs and mid-market organizations globally. We specialize in turning disconnected teams into highly engaged, productive workforces. Recognized in the G2 Spring 2026 reports with top honors—including Easiest Setup, Easiest to Do Business With, and Best Support—HUB takes the complexity out of software deployment. Featuring a completely no-code interface specifically tailored for HR, Internal Comms, and Marketing professionals, you gain absolute control over your company's digital environment without ever needing to rely on IT support.

By combining advanced knowledge management, targeted internal communications, and vibrant social collaboration into one intuitive platform, HUB effortlessly adapts to your strategic goals. Whether you are building a united hub for hybrid employees or secure portals for external clients and franchise networks, HUB delivers a smarter way to work.

Unbeatable Value and Predictable Pricing  
Unlike modular platforms with hidden costs and expensive tiered add-ons, HUB delivers a truly comprehensive suite of features under one transparent, budget-friendly...

subscription. We champion SMEs by providing an all-inclusive package with zero setup fees. Furthermore, every client receives automatic upgrades for life, ensuring your platform evolves with the latest technology trends at no extra charge. From interactive news feeds to smart digital forms, everything you need is included from Day One. A Unified Single Source of Truth Eliminate information silos and tool fatigue. HUB acts as the central gateway to your entire tech stack, seamlessly integrating with the tools you already use. You can easily embed, view, and organize files across Microsoft 365, Google Workspace, SharePoint, OneDrive, Box, and Confluence directly within your intranet resource pages. Powered by an intelligent global search engine and an interactive People Directory, your hybrid and remote employees can locate critical documents and subject matter experts in seconds. AI-Powered Internal Communications & Compliance Work smarter, not harder. HUB’s built-in AI Writing Assistant supercharges your internal comms by automatically checking grammar, generating engaging headlines, suggesting content improvements, and auto-tagging articles for optimal searchability. You can even adjust your messaging tone with a single click—choosing from Professional, Conversational, Informative, or Inspirational styles. For mandatory compliance, the 'Must Reads' feature allows you to assign vital policies to specific user groups, tracking acknowledgments with "click to confirm" receipts and sending automated follow-up reminders so nothing falls through the cracks. Exceptional Employee Engagement Build a vibrant company culture regardless of where your team works. HUB features dynamic, customizable homepages powered by 'Smart Tags' that deliver personalized content and branding to every user based on their role or location. Foster a two-way dialogue with interactive Polls, scorable Assessments, and rich social features like Likes, Comments, and dedicated Group Chat threads. You can also celebrate team milestones and promote peer recognition using the built-in Kudos tool. For your deskless and frontline workers, HUB provides a seamless Progressive Web App (PWA) delivering real-time push notifications straight to their mobile devices. Enterprise-Grade Security & Sustainability Trust your data with a platform that prioritizes both security and sustainability. HUB is fully ISO 27001 certified, offering robust cloud hosting, daily backups, granular role-based access controls, and hassle-free Single Sign-On (SSO) via Microsoft Entra ID, Google, Okta, and OneLogin. Furthermore, HUB is proud to be the world’s first sustainability-driven intranet. Hosted on low-carbon servers powered by renewable energy, we partner with One Tree Planted to plant 50 trees for every HUB.

Wondering if Hub is right for your organization?

Our Collaboration Software selection experts can help you in 15 minutes or less.

## Hub User Interface

## Popular Hub Alternatives

Main Product

Hub

4.5

[(29)](https://www.softwareadvice.com/product/187315-Hub/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   4.86Customer support
-   4.38Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5255)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Vantage Circle](https://www.softwareadvice.com/hr/vantage-circle-profile/)

4.7

[(5123)](https://www.softwareadvice.com/hr/vantage-circle-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.70Value for money
-   4.58Customer support
-   4.64Functionality

Pricing

Available upon request

Get Price

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4.7

[(24119)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

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4.8

[(2909)](https://www.softwareadvice.com/hr/achievers-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.47Value for money
-   4.60Customer support
-   4.61Functionality

Pricing

Available upon request

Get Price

Alternative Product

[HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/)

4.9

[(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/)

Ratings Breakdown

-   4.88Ease of use
-   4.88Value for money
-   4.91Customer support
-   4.82Functionality

Pricing

Starting at £3.00 per month

Get Price

## Hub Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Annual HUB License | All-In-One Feature Package

Pricing available upon request

Plan includes:

-   Every Feature & Integration included
-   Single Sign-On
-   Two Factor Authentication
-   Google Cloud Hosting
-   Ongoing Support
-   Automatic Upgrades
-   Account Manager

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Hub Features

-   Popular features found in Collaboration
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    Calendar Management
    
    Collaboration Tools
    
    Discussions/Forums
    
    Document Management
    
    @mentions
    
    Screen Sharing
    
    Secure Data Storage
    
    Task Management
    
    Video Conferencing
    
-   More features of Hub
    
    360 Degree Feedback
    
    Action Management
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    AI Copilot
    
    API
    
    Approval Process Control
    
    Archiving & Retention
    
    Assignment Management
    
    Audience Targeting
    
    Audit Management
    
    Blogs
    
    Brainstorming
    
    Brand Management
    
    Calendar Sync
    
    Catalog Management
    
    Chat/Messaging
    
    Client Portal
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Configurable Workflow
    
    Contact Management
    
    Content Library
    
    Content Management
    
    CRM
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Questions
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Document Storage
    
    Email Management
    
    Employee Communities
    
    Employee Database
    
    Employee Directory
    
    Employee Engagement
    
    Employee Management
    
    Employee Onboarding
    
    Employee Photos
    
    Employee Portal
    
    Employee Profiles
    
    Employee Recognition
    
    Engagement Tracking
    
    Event Calendar
    
    Feedback Management
    
    File Management
    
    File Sharing
    
    Forms Management
    
    Franchise Intranet
    
    Franchise Operations Management
    
    Full Text Search
    
    Gamification
    
    Generative AI
    
    Goal Management
    
    Individual Development Plans
    
    Job Scheduling
    
    Knowledge Base Management
    
    Knowledge Management
    
    Learning & Development
    
    Live Chat
    
    Marketing Management
    
    Mass Notifications
    
    Meeting Management
    
    Mobile Access
    
    Mobile Alerts
    
    Multi-Channel Communication
    
    Multi-Language
    
    Multi-Location
    
    Negative Feedback Management
    
    Newsletter Management
    
    Offboarding
    
    Onboarding
    
    Org Chart Creation
    
    Peer-to-Peer Recognition
    
    Performance Management
    
    Performance Metrics
    
    Personalization
    
    Policy Management
    
    Prioritization
    
    Private Network
    
    Progress Tracking
    
    Project Management
    
    Pulse Surveys
    
    Question Library
    
    Quizzes
    
    Read Receipts
    
    Real-Time Analytics
    
    Real-Time Chat
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Scheduled Messaging
    
    Scoring
    
    Search/Filter
    
    Self Service Portal
    
    Single Sign On
    
    Social Engagement
    
    Social Media Integration
    
    Space Reservation
    
    SSL Security
    
    Status Tracking
    
    Support Ticket Management
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Tagging
    
    Task Progress Tracking
    
    Task Scheduling
    
    Text Editing
    
    Third-Party Integrations
    
    Timesheet Management
    
    To-Do List
    
    Training Management
    
    Transcripts/Chat History
    
    Unified Directory
    
    Version Control
    
    Visitor Management
    
    Visual Analytics
    
    Visual Notifications
    
    Widgets
    
    Wiki
    
    Workflow Management
    

## Hub Integrations

Cisco Duo

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

Microsoft Azure

Integration rated undefined from -1 review

Google Drive

Integration rated undefined from -1 review

OneDrive

Integration rated undefined from -1 review

See all 29 integrations

## Hub User Reviews

Overall Rating

4.5

Ratings Breakdown

5

59%

4

34%

3

7%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.9

Functionality

4.4

Asha M.

Verified reviewer

Human Resources

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2026

Hub driving team collaboration and a stronger culture

5

It’s been a positive experience with Hub. The internal team forms have helped reduce miscommunications and cut down on unnecessary emails, making work run more smoothly. I also love how it supports our organisational culture, like team chats, birthday and anniversary wishes, shout-outs, and staying on top of the latest updates across all teams, which make the workplace more connected, engaging, and enjoyable.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Hub is an excellent platform for team collaboration and internal communication. It makes it easier to stay connected and keeps interactions streamlined across teams. It’s also the first place I go to check the latest updates within the organisation, helping everyone stay aligned and informed.

Cons:

Hub is designed to be an interactive platform, so it works best when everyone actively participates. Greater engagement from employees would help maximise its overall impact and usefulness.

Vendor Response

Thank you Asha for the 10/10 recommendation! We are thrilled to hear that Hub is driving team collaboration and fostering a stronger organizational culture for your team. It’s fantastic to know that our platform is streamlining your internal communication, reducing unnecessary emails, and making your workplace more connected and engaging through shout-outs and team chats. You’re absolutely right that the platform works best with full participation. To help maximize engagement, try having your leadership team post their exclusive, important updates only on Hub to help build that daily habit for everyone. Thank you again for championing Hub!

Replied March 2026

Read More

AW

Amber W.

Verified reviewer

Capital Markets

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed August 2020

Great product at a great price

4

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The product is versatile and visually-appealing, which is important with our internal audiences. Just about anything we dreamed of, it could do or will do in the near future. Our implementation lead is always available to help and offer suggestions.

Cons:

While it has high functionality, it is a bit difficult to master the technical components because it is just so vast.

Reasons for choosing Hub

Price point, professional but still has the social components, versatile

Read More

HN

Helen N.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2020

The good, the bad and the ugly

3

I am beginning to see more of the benefits now I am using it more

Ratings Breakdown

3

Ease of use

3

Functionality

Pros:

It can be relatively easy to upload and edit certain items.

Cons:

I wish it was more dynamic and had a better design

Vendor Response

Hi Helen, thanks for your review. We're glad you're starting to see the benefits of The Hub. We'd love you to get the most out of your intranet, so that you can really maximise the features you're using. One of our consultants is available for a chat or some quick training to show you some examples of how you can easily create slick, modern designs across your Hub, i.e. within your page and community themes, carousel images, folder icons etc. We'd be more than happy to run a consultancy or training session with you to help you get to grips with The Hub's many features, and how you can utilise them to your advantage and really drive engagement by creating content that is fun, useful and looks great. If you have any issues or just a question, you can always contact our support team on hubsupport@pancentric.com who will be happy to help. Thanks again for the review. Clare

Replied April 2020

Read More

FK

Felicity K.

Verified reviewer

Human Resources

201-500 employees

Used daily for more than 2 years

Reviewed May 2025

An adaptable platform that has grown with our business

4

Our overall experience with Hub has been extremely positive, it has enabled us to improve internal communications within the business and launch a training area for our franchise network. We have been able to work with Hub and explore new development opportunities as the business has progressed.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The Hub is user friendly and the team are also extremely helpful in supporting us when we need any assistance.

Cons:

The search functionality could be improved.

Vendor Response

Thanks for your feedback Felicity. It's fantastic to hear you've had an extremely positive experience with your HUB, and we know it's helped your franchise network grow massively over the years. Thank you also for your honest feedback around our search functionality. While HUB Search already comes with advanced filter features, we appreciate that improvements can still be made. You'll be pleased to hear that development is underway to include AI within your HUB's search capabilities, to allow for semantic searches that will help refine your search results more more easily.

Replied May 2025

Read More

BM

Brendan M.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Reviewed May 2025

Very handy, great looking product

5

Our workforce is spread out across the UK and Ireland and the hub has been a great way to connect everybody and share updates with others that we don't often get the opportunity to see in person.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It looks great. Can be customised using our company's own colours and branding and content can be personalised.

Cons:

Some of the processes are a little bit confusing to begin with. But the team are great and very responsive if you ever need help.

Vendor Response

Thanks Brendan for your feedback! We're really pleased to hear your HUB is forming a crucial connection between your teams, helping to build that company culture. Great to hear you love the Hub's flexibility and customisation - your team have done a wonderful job making your HUB intranet a standout, engaging site that you can just tell your people enjoy visiting. Thank you also for your feedback around finding some of the feature processes confusing. We appreciate to get specific features working their best the process can have one or two more steps than expected, but glad to hear you've found our customer success and support teams responsive and helpful.

Replied May 2025

Read More

MH

Martin H.

Verified reviewer

Education Management

501-1000 employees

Used weekly for less than 2 years

Reviewed May 2025

First Class!

5

The overall package felt very professional without being corporate of inflexible. The whole process was geared around our needs and flexible enough to accommodate the particular nuances of our sector. The training and post launch support from \[sensitive content hidden\] was excellent and his approach was extremely helpful and reassuring.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Having started the project with very little knowledge of setting up an intranet, the helpful and flexible approach of \[sensitive content hidden\] and the Hub staff made the process super easy and straightforward. The support we received was first class.

Cons:

There are no major issues with the product or the support, I sometimes have to refresh my knowledge on how to perform certain tasks but the help pages and guides are very good.

Vendor Response

Thank you Martin for sharing feedback on your Hub experience. Really wonderful to hear you've found our onboarding and support services so impressive. We pride ourselves on delivering a first class service, so thrilled that's come across!

Replied May 2025

Read More

SD

Suzanne D.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Reviewed April 2023

Helpful engagement tool for partners

5

Helps connect with third parties, increasing knowledge and running competitions, assessments, polls, loading photos campaign launches you name i use it for!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Gallery, interacting with partners staff, knowledge bank, easy to use and visually good, Always adding new features and fantastic support from \[sensitive content hidden\] at Pancentric - always quick to support any questions I have. Have discussed with other potential third party partners using.

Cons:

You learn as you do so not always got a 'manual' so to speak but best way to learn. A few things take a bit longer but ive noticed recent improvement for 'quick wins' ie deleting articles so always improving.

Vendor Response

Hi Suzanne - lovely to hear the Hub is providing a vital tool to connect and support RSA's partner community, and that you're making full use of all the engagement tools.

Replied April 2023

Read More

BW

Beccy W.

Verified reviewer

Individual & Family Services

201-500 employees

Used daily for more than 2 years

Reviewed February 2023

Worth its Weight in Gold!

5

Communication across the company has increased dramatically; the Charity has grown massively in the past couple of years and we now use 'The Hive' on a day to day basis to share news, advertise training courses, hold all key company policies and procedures and provide information of the many services we provide.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

Having not come from an IT background I found the software easy to navigate; I was instrumental in building and developing our system and it was quick to pick up and provide a platform that was user friendly for the company.

Cons:

During set up there were a few features which would have been handy to have - however, the developers were always keen to know what they were and in most cases, the system would release a new update with the missing feature included.

Reasons for choosing Hub

A member of the management team purchased the product so I am unable to comment on this.

Read More

Sl

Sara l.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Reviewed April 2023

Great product for a small-medium organisation

4

It's a really great intranet for us, staff engage really well with is.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It's easy to use and maintain, and the customer service is absolutely amazing. Any time we get stuck on how to do something, we email support and they help extremely quickly and effectively. It does everything we need it to do.

Cons:

A couple of the features are a bit finicky, such as inserting tables, and inserting images works fine, but being able to simply copy and paste would be easier, and getting things to align perfectly sometimes takes a bit of trying.

Reasons for choosing Hub

The price for Hub is great compared with other products, and worked well for our organisation's budget and culture. However, some organisations may want to go for something with a sleeker design - it's personal preference.

Vendor Response

We've always designed the Hub to ensure it's as easy to use and administer as possible for everyone, so really great to hear you're enjoying your Hub - and even better to hear you're loving our service! We pride ourselves on being very customer-focused, and one of the few intranets that provides a real personal touch for delivering customer success. I'll pass on your kind comments to our support team!

Replied May 2023

Read More

Gisela L.

Verified reviewer

Consumer Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2020

Excellent tool!

5

Very pleasant!

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

We love the Hub because it helps us keep connected among the different branches of the organization despite the physical distance.

Cons:

At the beginning we did not know how to connect with GSuite, but we solved it pretty quickly.

Read More

Showing 1 - 10 of 29 Reviews

[See All Reviews](https://www.softwareadvice.com/product/187315-Hub/reviews/)

## Hub Popular Comparisons

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