# storm Software Reviews, Demo & Pricing - 2026 > Review of storm Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/187462-storm --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / storm Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # storm 2026: Benefits, Features & Pricing Wondering if storm is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview storm No reviews yet Pricing Pricing available upon request ### About storm Content Guru storm® is a cloud-based contact center solution for organizations of all size, from enterprises to medium-sized businesses. Smaller organizations can use storm LITE™.

storm converges every channel into a single blended queue, delivering each enquiry to the best available agent sequentially. Agents securely access storm from any location on a range of devices, and create the appearance of a unified contact center in one building—even with a distributed workforce.

Customers interact on their own devices and receive superior service from a more efficient contact center; they are met by agents with relevant knowledge and skills.

Integrations with all major suppliers of CX-oriented AI enables storm to offer a wide range of Intelligent Automation-backed services, including customer-facing Machine Agents, as well as advanced analytics capabilities.

Additionally, storm’s integration with back-end information systems automatically feeds relevant information through  to the agent interface to ensure consistency across all channels, and an enhanced service.

You can also red... uce costs by simply layering storm over legacy equipment, and paying on a per-usage basis— furthermore, the solution acts as a mass-scale cloud buffer, automating any volume of enquiries even when all agents are occupied.
For agents, storm's agent interface, the DTA, is fully WCAG 2.1 AA-compliant. The DTA is highly accessible, with features including a high contrast color scheme, the ability to navigate using both keyboard and mouse, and the flexibility to view channels and integrated modules together, in a single interface. This ensures that no matter the device, using storm improves productivity and is easy to use for all agents.

Through the DTA, PCI DSS-compliant phone payments can be made using storm PADLOCK™, which ensures that all card transactions are secure and compliant. Two-Factor Authentication ensures that even if an unauthorized person accesses a company device, no data will be at risk.

For administrators, storm® FLOW™ is a feature-rich service management tool, allowing you to create a huge array of complex, automated, multi-channel, multimedia services for mobile and fixed networks. FLOW can be used to enable full communications integration, allowing customers to access services by email, SMS, phone, web and social media.

For supervisors, storm® VIEW™ is a powerful management information reporting package that provides access to a range of sophisticated statistical analysis tools. The VIEW Dashboard is a flexible and fully customizable real-time reporting interface that can be integrated with any source of service data. VIEW can be used to display management information from multiple services side by side on a single screen, and can be adapted to meet the needs of any service. Wondering if storm is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## storm User Interface ## Popular storm Alternatives Main Product storm No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [RingCX](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/) 4.2 [(257)](https://www.softwareadvice.com/call-center/ringcentral-contact-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.06Value for money - 4.17Customer support - 4.33Functionality Pricing Starting at $65.00 per month Get Price Alternative Product [Genesys Cloud CX](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/) 4.3 [(264)](https://www.softwareadvice.com/call-center/genesys-contact-centre-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.12Value for money - 4.02Customer support - 4.23Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [ZIWO](https://www.softwareadvice.com/remote-work/ziwo-profile/) 4.7 [(108)](https://www.softwareadvice.com/remote-work/ziwo-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.58Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price ## storm Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## storm Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of storm Activity Tracking Agent Interface Alerts/Escalation API Auto-Dialer Automatic Call Distribution Blended Call Center Callback Scheduling Call Center Management Call Reporting Call Tracking Call Transfer Chat/Messaging Computer Telephony Integration Employee Scheduling For Call Centers Generative AI Inbound Call Center Interaction Tracking Labor Forecasting Manual Dialer Monitoring Multi-Channel Communication Outbound Call Center Performance Management Performance Metrics Predictive Dialer Progressive Dialer Third-Party Integrations Voice Mail ## storm User Reviews No Reviews Yet Be the first to review storm ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? Our experts can help you compare storm with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice