# Gateway Ticketing Software Reviews, Demo & Pricing - 2026

> Review of Gateway Ticketing Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/193456-Galaxy

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Gateway Ticketing

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Overview

[Alternatives](https://www.softwareadvice.com/product/193456-Galaxy/alternatives/)

# Gateway Ticketing Review

Custom quote 1 plan

Wondering if Gateway Ticketing is right for your organization?

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Gateway Ticketing

4.1

[(17)](https://www.softwareadvice.com/product/193456-Galaxy/#reviews)

Pricing

Pricing available upon request

### About Gateway Ticketing

Gateway Ticketing is a cloud-based ticketing system designed to help theme parks and other attractions manage point-of-sale processes, sales, memberships, and more on a single platform. It can help users manage admissions, sales and ticketing needs, as well as other aspects of businesses such as billing, reservations and financial management.

Gateway Ticketing includes CRM and reporting capabilities. Additionally, the reporting module delivers accurate, real-time insights for daily operations and strategic planning.

Wondering if Gateway Ticketing is right for your organization?

Our Zoo Software selection experts can help you in 15 minutes or less.

## Gateway Ticketing User Interface

## Popular Gateway Ticketing Alternatives

Main Product

Gateway Ticketing

4.1

[(17)](https://www.softwareadvice.com/product/193456-Galaxy/#reviews)

Ratings Breakdown

-   4.18Ease of use
-   3.80Value for money
-   4.07Customer support
-   4.12Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)

4.6

[(5794)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.47Value for money
-   4.32Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fienta](https://www.softwareadvice.com/event-booking/fienta-profile/)

4.8

[(188)](https://www.softwareadvice.com/event-booking/fienta-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.76Value for money
-   4.82Customer support
-   4.56Functionality

Pricing

Starting at €0.40 per month

Get Price

Alternative Product

[Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)

4.9

[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.86Value for money
-   4.94Customer support
-   4.73Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TicketSource](https://www.softwareadvice.com/event-management/ticketsource-profile/)

4.8

[(549)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.65Value for money
-   4.77Customer support
-   4.59Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)

4.9

[(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.78Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $0.28 one time

Get Price

## Gateway Ticketing Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Gateway Ticketing Features

-   Popular features found in Zoo
    
    Animal Database
    
    Animal Monitoring
    
    Breeding Management
    
    Inventory Management
    
    Medical Records
    
    Ticketing
    
-   More features of Gateway Ticketing
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    API
    
    Attendance Tracking
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Built-In Database
    
    Calendar Management
    
    Communication Management
    
    Contact Management
    
    Customer Data Management
    
    Customer History
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Data Import/Export
    
    Data Storage Management
    
    Data Visualization
    
    Discount Management
    
    Electronic Payments
    
    Email Alerts
    
    Email Management
    
    Email Marketing
    
    Event Calendar
    
    Event Management
    
    Gift Shop POS
    
    Historical Reporting
    
    Kiosk Ticketing
    
    Membership Management
    
    Mobile Access
    
    Mobile Ticketing
    
    Multi-Location
    
    Multiple User Accounts
    
    Online Ticketing
    
    Onsite Ticketing
    
    Order Processing
    
    Point of Sale (POS)
    
    Print-at-Home
    
    Promotions Management
    
    Real-Time Data
    
    Registration Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reserved Seating
    
    Sales Reports
    
    Scheduled/Automated Reports
    
    Season Tickets
    
    Seating Map
    
    Secure Data Storage
    
    Surveys & Feedback
    
    Tagging
    
    Third-Party Integrations
    
    Ticket Brokering
    
    Ticket Reservations
    
    Website Management
    

## Gateway Ticketing User Reviews

Overall Rating

4.1

Ratings Breakdown

5

47%

4

29%

3

18%

2

0%

1

6%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

4.1

Functionality

4.1

Have you used Gateway Ticketing and would like to share your experience with others?

Tammy T.

Verified reviewer

Cosmetics

11-50 employees

Used other for less than 12 months

Review source

Reviewed August 2019

A must for admissions-based business

5

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

I loved its ability to create barcodes, to track and produce reports from. It was a large software that had a lot of capability, many of which I didn’t even scratch the surface of.

Cons:

I disliked how many options and little buttons there were to get to one place. It’s like twenty different routes to get to one destination. As a user, I also felt like the software as a whole looked a little outdated.

Read More

GR

Grant R.

Verified reviewer

Entertainment

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Gateway Ticketing, A Partner in our Operation

5

We have found Gateway to be more of a partner in our operations than a passive vendor. We have a strong relationship with every level of the company. I could not be more pleased with the service and the products they provide. Galaxy has been a powerful tool to not only manage our sales, but enhance our guests experiences at our facilities.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Gateway Ticketing System's Galaxy offers us a single sales platform to service all our individual business needs. It provides a powerful ticketing system, with a traditional POS system that continues to evolve to meet our ever changing environment. The ability to run one platform, not only allows efficient system management, but also provides system experience for our guests and team members.

Cons:

There is a bit of a learning curve when it comes to managing the system. However Gateway has always provided us with outstanding support and documentation.

Reasons for choosing Gateway Ticketing

The services Gateway Ticketing provides with the software as well as the cross "platform" abilities of the software.

Reasons for switching to Gateway Ticketing

We needed one system to deploy and manage across multiple properties with a range of sales needs.

Read More

WC

Wenzhe C.

Verified reviewer

Leisure, Travel & Tourism

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

Avoid at all costs

1

Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Really hard to find anything commendable.

Cons:

The lack of automation and the undying coding errors that cause intense stress and inefficiency.

Reasons for switching to Gateway Ticketing

Cheaper - Galaxy is the cheapest on the market for a reason.

Read More

YO

Yewande O.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

GATEWAY TICKETING

5

I liked the collection management event ticketing and membership management as it helped with our process and made it very efficient

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Great value for money and the customer support was also so good and it was very easy to use as well as

Cons:

The search functionality is cumbersome and it required extra patience when searching for old tickets

Read More

RH

Ro H.

Verified reviewer

Entertainment

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Gateway Ticketing - Fantastic!

5

Brilliant source to use, everything you need is right here. Customer support is on the ball and will get back to you as quickly as they can.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I really liked that Gateway Ticketing is so easy to use, everything is so straightforward. The value for money is fantastic too.

Cons:

I haven’t found anything that I didn’t like, I have only been using for a couple weeks but so far all good.

Read More

GM

Gianni M.

Verified reviewer

Sporting Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

A modern,user friendly software for ticketing.

4

Gateway ticketing has saved us alot of time and boosted our daily revenue collection.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

4

Functionality

Pros:

The software is a cloud based ticketing and revenue management software.

Cons:

The software is frictionless i have nothing to dislike.

Read More

LM

Lucia M.

Verified reviewer

Management Consulting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

The Best Ticketing Solution For Business

5

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Gateway Ticketing is a great business ticketing solution as it is fast customizable and easy to use. It ensures visitors have an amazing experience.

Cons:

I have used Gateway Ticketing without problems. It has been awesome.

Read More

AM

Ahmed M.

Verified reviewer

Import and Export

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Gateway Ticketing Is a Reliable Ticketing Solution

5

The experience I have with Gateway Ticketing is superb.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Gateway Ticketing is an effective and easy to use ticketing solution. The capabilities of Gateway Ticketing are exceptional.

Cons:

I have zero dislikes for Gateway Ticketing. Gateway Ticketing is brilliant.

Read More

Alicia C.

Used daily for more than 2 years

Review source

Reviewed October 2017

Galaxy presents some interesting challenges but also provides customer service to troubleshoot.

4

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The POS is easy to use. Reservations are a bit more challenging but with minimal training there is a high degree of user friendliness.

Cons:

If you are using multiple platforms and need to rely on integration you will likely experience some challenges.

Read More

VR

Verified

Reviewer

Consumer Goods

2-10 employees

Used daily for free trial

Review source

Reviewed June 2021

Review #1 Galaxy

4

Did take long to become comfortable

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Ease of navigation, customer support, familiar brand

Cons:

Overall not much different than previous software

Reasons for choosing Gateway Ticketing

Price

Read More

Showing 1 - 10 of 17 Reviews

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