# Track Pulse Software Reviews, Demo & Pricing - 2026

> Review of Track Pulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/19567-track

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Track Pulse

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Overview

# Track Pulse 2026: Benefits, Features & Pricing

Wondering if Track Pulse is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Track Pulse

3.6

[(8)](https://www.softwareadvice.com/product/19567-track/#reviews)

Pricing

Pricing available upon request

### About Track Pulse

TRACK Pulse is a cloud-based Customer Relationship Management (CRM) solution for hotels, resorts, and vacation rental management companies. The solution is platform agnostic and offers native mobile apps for Android, Windows Phone and iOS devices.

TRACK Pulse enables users to book reservations through a single screen with features such as an availability grid, quick-quote, auto-load and a property preview. It also provides housekeeping and maintenance workflows to automate spreadsheets and on-paper tracking process.

TRACK Pulse allows properties to track leads in a single location. It creates a conversion opportunity with every inbound call and tracks guests’ information as well as their preferences. It offers a smart call routing feature that automatically forward calls to the appropriate staff member. Users can also create and track marketing campaigns and segment them as per their requirements.

TRACK Pulse provides custom-built APIs that allows users to integrate the solution with third-party applications.

Wondering if Track Pulse is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Track Pulse User Interface

## Popular Track Pulse Alternatives

Main Product

Track Pulse

3.6

[(8)](https://www.softwareadvice.com/product/19567-track/#reviews)

Ratings Breakdown

-   3.75Ease of use
-   3.86Value for money
-   3.63Customer support
-   3.50Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1311)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Lofty](https://www.softwareadvice.com/crm/chime-profile/)

3.9

[(127)](https://www.softwareadvice.com/crm/chime-profile/reviews/)

Ratings Breakdown

-   3.89Ease of use
-   3.93Value for money
-   3.46Customer support
-   3.90Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/)

4.4

[(329)](https://www.softwareadvice.com/crm/quick-base-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.11Value for money
-   4.26Customer support
-   4.26Functionality

Pricing

Starting at $35.00 per month

Get Price

## Track Pulse Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Track Pulse Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Track Pulse
    
    Activity Dashboard
    
    API
    
    Campaign Management
    
    Client Management
    
    Contact Database
    
    Contact Management
    
    CRM
    
    Customer Database
    
    Email Marketing
    
    Interaction Tracking
    
    Lead Management
    
    Lead Scoring
    
    Mobile App
    
    Reminders
    
    Third-Party Integration
    
    Third-Party Integrations
    

## Track Pulse User Reviews

Overall Rating

3.6

Ratings Breakdown

5

63%

4

0%

3

0%

2

13%

1

25%

Secondary Ratings

Ease of Use

3.8

Value for money

3.9

Customer support

3.6

Functionality

3.5

Have you used Track Pulse and would like to share your experience with others?

ML

Mykael L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Excellent Software and Service

5

Changing software is not a decision anyone takes lightly. We had been using our previous software Escapia for 5 years. The last couple of years with Escapia had been an absolute nightmare of frustrations. We had to move or watch our company suffer needlessly. Our hope was to find a company that was sincerely interested in providing a superior product. Not only did we find that with TrackPM but we also found an incredibly helpful, friendly and most importantly knowledgeable on-boarding team and customer service department. We are very excited about the great improvement in functionality, great pricing and the ability to package our call center and website all into one streamlined system. We have it all without having to pay an exorbitant price. Change can be very painful but we are so thrilled that we made the move.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Track PM is extremely user friendly and intuitive.

Cons:

We would love to have the option to auto-charge final payments instead of having to always post each payment manually.

Read More

TK

Terri K.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Ease of use is amazing

5

This has been the easiest product yet to keep track of our leads and manage our phone system.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This product is so easy to use. The reports are easy to generate and everything is at your fingertips.

Cons:

No way to flag properties with messages. That is the only downside. Would like to be able to make notes that show an agent if something is going on with a property.

Reasons for switching to Track Pulse

Ring Central was very unreliable and cumbersome.

Read More

VM

Vinayak M.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Does not work internationally

1

Terrible- the "management" first passes you round to one another and blaming each other for the mess-ups. Then they try to buy time by taking an average of 10 days to respond to any email.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

Excellent sales pitch at the start- if only their product delivered the same quality

Cons:

1) They charge you upfront before they onboard you2) After 5 months of onboarding they realize the product does not work out side of the USA- they know they signed a contract with a company outside of the USA3) They then refuse to refund you the money paid towards the onboarding.

Read More

SN

SHayla N.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2019

My Review

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use, Reservations are easy to make

Cons:

It adds extra charged when switching a cabin to a different unit or changing dates it will multiply charges

Read More

JL

Johan L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2019

Excellent Software

5

Exceptional service. Support team is extremely knowledgeable and fast with responses.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

This is by far the most user friendly software out for the vacation Rental industry Very easy to learn and to use. Everything in one place from front desk, maintenance , housekeeping and Accounting. Best features are the messaging system for housekeeping and maintenance to inform them when a work order was created. Guest portal is a HUGE plus, with everything the guest needs for their stay. From directions, door codes plus many more

Cons:

Does not have the auto payment process for bundle credit card changes with one click, although they are working on getting this automated.

Read More

KI

Katrina I.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Updates keep setting us back

2

I haven't liked working with TRACK. We beta tested the program and then got our needs left behind(I feel)

Ratings Breakdown

3

Ease of use

2

Customer support

1

Functionality

Pros:

Ease of use...when it is working properly

Cons:

Every time there is an update something else goes down. Tape chart has been awful to use and this is our busiest time of year and really rely on the tape chart.

Read More

ME

Matthew E.

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2017

Pulse HR system is not ready to be on the market.

1

Pulse HR monitoring system is not anything I would recommend to anyone, it never connects, it was released too early, with too many glitches. It is more of a hassle then it is worth the time. I wish we would have kept the previous system to which we had no issues with. In conclusion yes they are cheaper but I would pay more to have a system which connects and is more accurate.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Read More

NJ

Nikki J.

Hospitality

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2019

We love the Track Team and Products

5

We are more efficient in our work flow from all areas including: office operations, online booking and marketing, housekeeping, and maintenance.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Functionality and Track Implementation Team and Support

Cons:

I couldn't get started fast enough, lol. In all seriousness, I love everything about it.

Read More

Showing 1 - 8 of 8 Reviews

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