# Best 15 Nextiva Contact Center  Alternatives in 2026 - Software Advice

> Find the top Nextiva Contact Center Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Call Center Software for your business.

Source: https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/alternatives

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Nextiva Contact Center Alternatives

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[Overview](https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/)[Reviews](https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/reviews/)

Alternatives

# Best 15 Nextiva Contact Center Alternatives

Nextiva Contact Center

4.5

[(112)](https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/reviews/)

Starting Price: $30.00 per month

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Free version

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On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top Nextiva Contact Center Alternatives

Main Product

Nextiva Contact Center

4.5

[(112)](https://www.softwareadvice.com/product/20035-Nextiva-Call-Center/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.42Value for money
-   4.50Customer support
-   4.40Functionality

Pricing

Starting at $30.00 per month

Get Price

Top Alternative

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

CallTools

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.85Value for money
-   4.82Customer support
-   4.81Functionality

Pricing

Available upon request

Get Price

Top Alternative

Readymode

4.6

[(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.49Value for money
-   4.46Customer support
-   4.58Functionality

Pricing

Starting at $199.00 per month

Get Price

Top Alternative

DialedIn CCaaS

4.8

[(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.78Customer support
-   4.74Functionality

Pricing

Starting at $25.00 per month

Get Price

Top Alternative

Five9

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.02Value for money
-   4.32Customer support
-   4.11Functionality

Pricing

Starting at $119.00 per month

Get Price

## Nextiva Contact Center Alternatives

[### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Starting Price: $55.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zendesk Suite

-   Account Management
-   Activity Dashboard
-   Archiving & Retention

See All

5%

Shared Features with Nextiva Contact Center

-   Communication Management
-   Customer History
-   Voice Mail

### Integrations Comparison

100%

Unique Integrations for Zendesk Suite

-   123FormBuilder
-   3CLogic
-   ActiveCampaign

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Zendesk Suite Screenshots

[### CallTools](https://www.softwareadvice.com/call-center/calltools-profile/)

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

93%

Unique Features for CallTools

-   Activity Dashboard
-   Alerts/Escalation
-   API

See All

7%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Third-Party Integrations
-   Voice Mail

### Integrations Comparison

100%

Unique Integrations for CallTools

-   3CLogic
-   Adobe Commerce
-   Avaya Experience Platform

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See CallTools Screenshots

[### Readymode](https://www.softwareadvice.com/product/171343-Readymode/)

4.6

[(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/)

Starting Price: $199.00 per month

Free trial

Free version

Starting Price: $199.00 per month

Free trial

Free version

### Features Comparison

91%

Unique Features for Readymode

-   Activity Dashboard
-   Answering Machine Detection
-   Auto-Dialer

See All

9%

Shared Features with Nextiva Contact Center

-   Queue Management
-   Third-Party Integrations
-   Voice Mail

### Integrations Comparison

100%

Unique Integrations for Readymode

-   ActiveCampaign
-   Agile CRM
-   ClickSend

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Readymode Screenshots

[### DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/)

4.8

[(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

91%

Unique Features for DialedIn CCaaS

-   Activity Dashboard
-   Agent Interface
-   Alerts/Escalation

See All

9%

Shared Features with Nextiva Contact Center

-   Automated Routing
-   Queue Management
-   Voice Mail

See All

### Integrations Comparison

100%

Unique Integrations for DialedIn CCaaS

-   HubSpot Content Hub
-   HubSpot Marketing Hub
-   HubSpot Sales Hub

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See DialedIn CCaaS Screenshots

[### Five9](https://www.softwareadvice.com/call-center/five9-profile/)

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Starting Price: $119.00 per month

Free trial

Free version

Starting Price: $119.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Five9

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Escalation

See All

8%

Shared Features with Nextiva Contact Center

-   Automated Routing
-   Performance Metrics
-   Queue Management

See All

### Integrations Comparison

100%

Unique Integrations for Five9

-   Dynamics 365
-   Freshdesk
-   Microsoft Teams

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Five9 Screenshots

[### Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/)

4.5

[(94)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

87%

Unique Features for Amazon Connect

-   API
-   Automated Responses
-   Automatic Call Distribution

See All

13%

Shared Features with Nextiva Contact Center

-   Automated Routing
-   Third-Party Integrations
-   Voice Mail

### Integrations Comparison

100%

Unique Integrations for Amazon Connect

-   Aceyus
-   Amazon Aurora
-   Amazon DynamoDB

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Amazon Connect Screenshots

[### Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/)

4.5

[(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/)

Starting Price: $90.00 per month

Free trial

Free version

Starting Price: $90.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Convoso

-   Alerts/Notifications
-   API
-   Auto-Dialer

See All

8%

Shared Features with Nextiva Contact Center

-   Automated Routing
-   Customer History
-   Queue Management

See All

### Integrations Comparison

100%

Unique Integrations for Convoso

-   Balto
-   Dynamics 365 Business Central
-   Google Maps

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Convoso Screenshots

[### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

92%

Unique Features for Salesforce Service Cloud

-   Alerts/Notifications
-   Autoresponders
-   Calendar Management

See All

8%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Communication Management
-   Customer History

See All

### Integrations Comparison

100%

Unique Integrations for Salesforce Service Cloud

-   CRM Analytics
-   Elastic Enterprise Search
-   Five9

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Salesforce Service Cloud Screenshots

[### Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for Ringover

-   Access Controls/Permissions
-   Activity Dashboard
-   Agent Interface

See All

10%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Automated Routing
-   Communication Management

See All

### Integrations Comparison

100%

Unique Integrations for Ringover

-   Access Vincere Evo
-   ActiveCampaign
-   Amazon S3

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Ringover Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for LiveAgent

-   Account Management
-   Agent Interface
-   Alerts/Escalation

See All

3%

Shared Features with Nextiva Contact Center

-   Customer History
-   VoIP Connection

### Integrations Comparison

100%

Unique Integrations for LiveAgent

-   Actio
-   ActiveCampaign
-   Adobe Commerce

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See LiveAgent Screenshots

[### Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)

4.6

[(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for Nextiva

-   Activity Dashboard
-   Agent Interface
-   Alerts/Notifications

See All

10%

Shared Features with Nextiva Contact Center

-   Automated Routing
-   Performance Metrics
-   Queue Management

See All

### Integrations Comparison

100%

Unique Integrations for Nextiva

-   Act!
-   Bullhorn ATS & CRM
-   ConnectWise Automate

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Nextiva Screenshots

[### CloudAgent](https://www.softwareadvice.com/call-center/cloudagent-profile/)

4.5

[(32)](https://www.softwareadvice.com/call-center/cloudagent-profile/reviews/)

Starting Price: $45.00 per month

Free trial

Free version

Starting Price: $45.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for CloudAgent

-   Automatic Call Distribution
-   Call Center Management
-   Call Logging

See All

10%

Shared Features with Nextiva Contact Center

-   VoIP Connection

### Integrations Comparison

100%

Unique Integrations for CloudAgent

-   Freshdesk
-   Google Analytics 360
-   Mixpanel

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See CloudAgent Screenshots

[### CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/)

4.4

[(683)](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

84%

Unique Features for CallHippo

-   Access Controls/Permissions
-   Activity Dashboard
-   Agent Interface

See All

16%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Automated Routing
-   Queue Management

See All

### Integrations Comparison

100%

Unique Integrations for CallHippo

-   Airtable
-   Constant Contact
-   Dynamics 365

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See CallHippo Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Alerts/Escalation

See All

5%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Communication Management
-   Performance Metrics

### Integrations Comparison

100%

Unique Integrations for Freshdesk

-   Adobe Commerce
-   Aircall
-   Ameyo

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See Freshdesk Screenshots

[### NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/)

4.2

[(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/)

Starting Price: $110.00 per month

Free trial

Free version

Starting Price: $110.00 per month

Free trial

Free version

### Features Comparison

90%

Unique Features for NiCE CXone

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot

See All

10%

Shared Features with Nextiva Contact Center

-   Activity Tracking
-   Automated Routing
-   For Call Centers

See All

### Integrations Comparison

100%

Unique Integrations for NiCE CXone

-   AnswerDash
-   Bullhorn ATS & CRM
-   CallVU

See All

0%

Shared Integrations with Nextiva Contact Center

-   No shared integrations

See NiCE CXone Screenshots

## Popular Nextiva Contact Center Comparisons

[Ringover vs Nextiva Contact Center](https://www.softwareadvice.com/compare/20035-Nextiva-Call-Center/vs/120988-ringover/)[CallTools vs Nextiva Contact Center](https://www.softwareadvice.com/compare/20035-Nextiva-Call-Center/vs/223069-calltools/)[Convoso vs Nextiva Contact Center](https://www.softwareadvice.com/compare/2799-safesoft-contact/vs/20035-Nextiva-Call-Center/)[Readymode vs Nextiva Contact Center](https://www.softwareadvice.com/compare/20035-Nextiva-Call-Center/vs/171343-Readymode/)

Still Not Sure?

Our experts can help you compare Nextiva Contact Center with other top options, so you can find the best fit for your needs.

Best 15 Nextiva Contact Center Alternatives in 2026 - Software Advice