# Uptick Software Reviews, Demo & Pricing - 2026 > Review of Uptick Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/200605-Maintenance --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / Uptick Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/200605-Maintenance/reviews/)[Alternatives](https://www.softwareadvice.com/product/200605-Maintenance/alternatives/) # Uptick 2026: Benefits, Features & Pricing Wondering if Uptick is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Uptick 4.7 [(97)](https://www.softwareadvice.com/product/200605-Maintenance/reviews/) Pricing Pricing available upon request ### About Uptick Simple-to-use world-class software, purpose-built for the fire and security industry. Uptick is asset and property centric and gives you access to smart business tools to streamline your workflow, reduce admin costs, cut down on unnecessary paperwork, improve field efficiency and scale your business! In-built legislative standards: With in-built safety standards, you can generate compliance reports and schedule asset routine maintenance with ease. Mobile App: Increase efficiency and allow field techs to solve problems in a fraction of the time with access to comprehensive repair, service, asset and site history at their fingertips. All in an easy-to-use app available across all devices. Customer Portal: Give customers the ultimate level of transparency with a portal they'll actually use. Powerful scheduling: Schedule the way you want. Increase billable hours and reduce downtime and schedule by technician, location or skillset. Increase your defect quote conversions: Double-handling defect quote information is a thing of the past. Technicians can easily create quotes from the field. Adding images, products and notes - syncing automatically with the office to send out. Keep t... rack of your Technicians: Make sure your tech is on-site when he is meant to be. Get a comprehensive overview of time spent completing a task; including performing, transit times and revisits. Wondering if Uptick is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## Uptick User Interface ## Popular Uptick Alternatives Main Product Uptick 4.7 [(97)](https://www.softwareadvice.com/product/200605-Maintenance/reviews/) Ratings Breakdown - 4.57Ease of use - 4.53Value for money - 4.58Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5256)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Skimmer](https://www.softwareadvice.com/field-service/skimmer-profile/) 4.9 [(229)](https://www.softwareadvice.com/field-service/skimmer-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.80Value for money - 4.90Customer support - 4.74Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Fieldd](https://www.softwareadvice.com/cpq/fieldd-profile/) 5.0 [(142)](https://www.softwareadvice.com/cpq/fieldd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.86Value for money - 4.89Customer support - 4.89Functionality Pricing Starting at $199.00 per month Get Price ## Uptick Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Simple per user pricing Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Uptick Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of Uptick Access Controls/Permissions Accounting Integration Activity Dashboard Activity Tracking API Asset Lifecycle Management Asset Tracking Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Compliance Management Contract/License Management Cost Tracking Customer Database Customer Portal Customizable Fields Customizable Forms Customizable Reports Data Import/Export Dispatch Management Document Management Document Storage Drag & Drop Electronic Payments Equipment Maintenance Equipment Tracking File Storage Fixed Asset Management Historical Reporting Inspection Management Inventory Tracking Invoice Creation Invoice History Item Management Job Management Job Tracking Location Tracking Maintenance Scheduling Monitoring Multi-Location Online Invoicing Predictive Maintenance Preventive Maintenance Projections Purchase Order Management Real-Time Data Real-Time Notifications Reminders Reporting & Statistics Scheduling Status Tracking Task Management Task Scheduling Technician Management Third-Party Integrations Time & Expense Tracking Timesheet Management Vendor Management Workflow Management Work Order Management ## Uptick Integrations LEVESYS Integration rated undefined from -1 review MYOB Acumatica Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Sage 50 Accounting Integration rated undefined from -1 review Pronto Integration rated undefined from -1 review ## Uptick User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 22% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.6 Functionality 4.5 Trevor R. Verified reviewer Construction 11-50 employees Used daily for less than 2 years Review source Reviewed June 2025 Makes Our Jobs Easier, Plain and Simple. Uptick For The Win! 5 Our overall experience with Uptick has been outstanding. From the very beginning, the customer service and support from the Uptick team has been second to none. They’ve been responsive, knowledgeable, and genuinely committed to our success—making the onboarding process smooth and stress-free. It’s been an absolute pleasure integrating this platform into our operations at Reep Fire. Uptick has proven to be the ideal solution for our field management needs. The platform is not only robust and reliable, but it also aligns perfectly with the fast-paced demands of our industry. It’s helped us streamline workflows, increase accountability, and significantly reduce manual overhead. As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients. The professionalism and structure Uptick brings to our processes have elevated how we present ourselves to customers—instilling greater confidence and satisfaction. Overall, implementing Uptick has been a strategic move that continues to deliver real value to our team and our clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Uptick is how intuitive and user-friendly the platform is. It offers a wide range of powerful features that help reduce administrative overhead and significantly improve overall productivity. One of the biggest advantages is the ability to generate quotes quickly and accurately, while also maintaining complete visibility and tracking of field operations in real time. The integration between the office and field teams is seamless, which helps eliminate miscommunication and delays. Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork. Uptick has become an essential tool in streamlining our workflow and keeping everything organized and accountable. Cons: Honestly, it’s hard to find anything to dislike about Uptick. Nearly every concern or suggestion we’ve brought to the Uptick team has either been thoughtfully addressed and improved for the benefit of all users or clearly explained when it turned out to be a misunderstanding on our part. Their responsiveness and commitment to continuous improvement truly set them apart. Reasons for choosing Uptick Fire Industry Specific. Covered all of the criteria that we were looking for and demonstrates understanding of the fire protection industry. Vendor Response Thank you for the feedback Trevor, we are so pleased you are seeing the benefits so early with Uptick, thank you for your valued business. Replied July 2025 Read More TB Tyler B. Verified reviewer Building Materials 11-50 employees Used daily for less than 2 years Review source Reviewed June 2025 WE LOVE UPTICK! 5 My experience has been phenomenal and I will continue to use Uptick! The team is responsive and thorough in their training. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the flexibility and the support staff. It makes my life running a shop easy. If ever there is a single issue, updates are swift and effective. Cons: I have no complaints about Uptick. If ever a complaint comes up, the Uptick team is quick to make effective updates with follow up to verify the issue has been resolved. Reasons for choosing Uptick Uptick checked all of our boxes. The pricing structure made sense and we use it every day. We have no regrets. Reasons for switching to Uptick Old platform we used didn’t meet our needs. Vendor Response Thank you Tyler for the feedback, we love to hear that you are seeing the benefits of Uptick! Replied July 2025 Read More MG Matthew G. Verified reviewer Public Safety 51-200 employees Used daily for more than 2 years Review source Reviewed December 2021 Uptick Review 5 Previously 4 I have significant history work with and utilising Uptick, I have seen the upgrades and transformation over many years. I would highly recommend any fire safety company to use uptick for all operational requirements, I am excited to see what new upgrades and features are brought out in the near future Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 4 Customer support Previously 5 4 Functionality Pros: Uptick scheduling, predictive maintenance and scheduling tools have greatly benefitted our company and made our inspections much more efficient. Cons: Additional push notifications and alerts would be beneficial, management reporting particularly on sales and client data could be improved. Read More TG Terry G. Verified reviewer Mechanical or Industrial Engineering 51-200 employees Used daily for less than 2 years Review source Reviewed May 2025 Great Software 5 The support is absolutely fantastic, as is the product itself. It is constantly evolving with improvements. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Its so smooth to use and links everything together seamlessly. They are also updating the options and products within the software. Cons: Service quoting needs improvement, and i would suggest adding more artwork as all the quotes do look quite plain. Reasons for choosing Uptick it seemed to be designed for fire and security maintenance companies. Other products were adapted for our industry Reasons for switching to Uptick Job logic was not very adaptable and the product had constant issues. Vendor Response Hi Terry, thanks so much for your thoughtful review. We’re really glad to hear Uptick is working smoothly for you and the crew at Lantern Fire. We’re especially proud to hear our support team has had such a positive impact. We hear you on quoting. It’s an area we’ve been actively exploring, and your feedback around service quoting and artwork is really helpful. Thanks again for choosing Uptick. We’re excited to keep evolving with you. Replied May 2025 Read More PB Phil B. Verified reviewer Consumer Services 51-200 employees Used daily for less than 2 years Review source Reviewed June 2025 Phenomenal CRM for our Business! 5 It has been a great time learning the application and seeing our job become easier with the Uptick platform. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Incredibly user friendly with great features to make our admin's and tech's lives easier! I am so happy to see my team thrive with this software and we only continue to grow with it. Cons: It takes some getting used to at first because there is so much that goes into the platform. Techs have a hard time getting used to it but end up loving it once they learn how it works. Reasons for choosing Uptick More user friendly and their potential was/is extremely high. Reasons for switching to Uptick Needed a newer product as ours was outdated. Read More JA Johnny A. Verified reviewer Facilities Services 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 UpTick Review 5 Excellent! The guys and girls at UpTick are very approachable and willing to help and will always go the extra mile to make your experience a good one! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to adapt the system to suit in most scenarios. Cons: Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers. Reasons for choosing Uptick We were almost at implementation with SimPro but found UpTick to be much better with asset based services. Reasons for switching to Uptick SimPro was not fit for purpose ad couldn't handle our data Vendor Response Hi Johnny, thanks for your review! We’re glad to hear that Uptick’s adaptability has been a great fit for your business needs and that our team has been able to provide the support you need. We appreciate your feedback on extinguisher servicing, and we’re always looking for ways to improve—so we’ll take that on board. It’s great to know that Uptick has been the right choice for your business. Thanks again for your support. As you know, our team is here if you ever need anything. Thanks! Replied March 2025 Read More JS Jack S. Verified reviewer Security and Investigations 11-50 employees Used daily for more than 2 years Review source Reviewed March 2025 Jack IBS Security Solutions 5 Excellent, works well and support is great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Seamless software ensuring minimal work to provide a quote to invoice. Cloud based making working remotely easy. Cons: False Alarm Management, this is now being resolved. Reasons for choosing Uptick Better all round solution and suits the needs of our business best. Reasons for switching to Uptick Previous software was server driven and difficult to work remotely. Vendor Response Hi Jack, thanks for your review! We're glad to hear Uptick has made quoting to invoicing seamless and remote work easier for you. It's great to know our support team has been helpful, and we appreciate your patience as we improve False Alarm Management. If you ever need anything, we're here to help. Thanks again! Replied March 2025 Read More MB Matt B. Verified reviewer Security and Investigations 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 Great experience 5 Great, love it. Enjoy partnering with Uptick as a business Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: Streamline processes Easy to use. Great asset management. Cons: Link to ARC data Inputting all the data from previous platform Reasons for choosing Uptick Specific to our industry. Easy of use. Certificates. Reasons for switching to Uptick Cash was old fashioned and behind the times. Hard to use. Vendor Response Hi Matt, thanks so much for your review. We’re so happy to hear that Uptick has streamlined your business and that our team has been helpful too – we’re always here to support you. If you need anything, don’t hesitate to reach out. Replied April 2025 Read More CP Craig P. Verified reviewer Construction 11-50 employees Used daily for less than 6 months Review source Reviewed May 2025 EBFP - Uptick Review 5 Very good and although we are still adapting to the system we are finding that it is working for us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Clarity and transparency for our clients. It’s ease of use for scheduling of works. We also find that the support from Aoife was really good. Cons: We feel we have capacity to use more of the platform but we need a bit more support to get the most out of the system, so some additional training and some gap analysis to enhance the efficiencies. I also think the system would benefit from having a logbook portal (including a QR code to be put on the main control panel/equipment) which can be accessible in a read only, this could also include layout drawings and key information for the local fire services on arrival. Reasons for switching to Uptick Poor support and lack of customer service. Not as streamlined as uptick and the system just wasn’t working for our business. Read More GL George L. Verified reviewer Facilities Services Self-Employed Used daily for less than 6 months Review source Reviewed May 2025 Taking UK by storm 5 Really good team. Response times are quick, regardless of how small the query. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of Job management & client portal. Easy to project future work. Cons: The costing is expensive, but as they say “you get what you pay for” Would still recommend! Reasons for choosing Uptick Joblogic was too complicated. Little customer support. Also didn’t align with our values Reasons for switching to Uptick Clik was not tailor made for fire & security Vendor Response Hi George, We really appreciate you taking the time to leave this review! It’s great to hear that Uptick’s helping you stay on top of job management and plan ahead more easily — that’s exactly what we’re here for. We’re also glad the client portal and our support team are making life a bit easier (even for the small stuff). We're pumped to have you on board and excited to keep supporting your team as you grow! Replied May 2025 Read More Showing 1 - 10 of 97 Reviews [See All Reviews](https://www.softwareadvice.com/product/200605-Maintenance/reviews/) ## Uptick Popular Comparisons [FieldPulse vs Uptick](https://www.softwareadvice.com/compare/109782-fieldpulse/vs/200605-Maintenance/)[Jobber vs Uptick](https://www.softwareadvice.com/compare/3660-jobber/vs/200605-Maintenance/)[Connecteam vs Uptick](https://www.softwareadvice.com/compare/109560-connecteam/vs/200605-Maintenance/)[Skimmer vs Uptick](https://www.softwareadvice.com/compare/89281-skimmer/vs/200605-Maintenance/)[Fieldd vs Uptick](https://www.softwareadvice.com/compare/101498-fieldd/vs/200605-Maintenance/)[BuildOps vs Uptick](https://www.softwareadvice.com/compare/200605-Maintenance/vs/426830-buildops/)[Fracttal One vs Uptick](https://www.softwareadvice.com/compare/200605-Maintenance/vs/413016-fracttal/) [Compare All Alternatives](https://www.softwareadvice.com/product/200605-Maintenance/alternatives/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **537** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **190** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **133** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **112** times Stuck Between Options? 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