---
title: "Mosaic Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Mosaic. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mosaic is a good fit for you!"
source_url: "https://www.softwareadvice.com/product/204223-Mosaic/reviews/"
page_type: "reviews"
language: "en"
---

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Mosaic Reviews

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[Overview](https://www.softwareadvice.com/product/204223-Mosaic/)

Reviews

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# Mosaic User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 44

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.7/5
- Value for money: 4.4/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 20 reviews (45%)
- 4 stars: 24 reviews (55%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- Very good communication, honest and rapid response from the customer account representative assigned to us.
- The best thing about Mosaic is their customer service and support teams.
- I enjoyed that the integration of Mosaic with the processes of our company was easy and smooth.

### Most mentioned cons

- This is makes it very difficult for PMs to schedule projects when they do not know deadlines for other projects.

## Mosaic customer reviews

Showing reviews 1-25 of 44 (page 1).

### Track workflow.

- Overall rating: 5/5
- Reviewer: Kristina H.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: October 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mosaic assists me with keeping track of my work flow.

#### Cons

I'm new to Mosaic and do not have any cons.

---

### Mosaic is a Benefit to any Business

- Overall rating: 5/5
- Reviewer: Colleen M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I was impressed the Mosaic, and I did find that setting up the software was done with ease and simplicity.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I liked that Mosaic offered some valuable software features that may not be available with its' competitors.

#### Cons

Unfortunately I ultimately found that there were other viable software options more suited to a Canadian business.

#### Reasons for choosing Mosaic

It appeared to be more well known and trusted.

---

### Easy but like Excel but more costly

- Overall rating: 4/5
- Reviewer: Anna H.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 201-500 employees
- Product usage: Used weekly for free trial
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we are not sure yet if we will use this. People like Excel and due to cost, they tend to keep favoring same.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Mosaic was easy to use and user-friendly for most people on the team. The customer support was of assistance when we needed same.

#### Cons

You could not customize it as much as may be other tools. The cost was fine for our smaller team but when trying another project, with lots of fields, cost grew significantly.

#### Reasons for switching to Mosaic

We wanted to try something new on our end

---

### Not perfect, but very good. On a path of continual improvement.

- Overall rating: 4/5
- Reviewer: Jennifer T.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is a very good platform and better than on our previous system. It is clearly on a path of continual improvement which is encouraging. It is not a complete replacement for our Excel spreadsheets, but it is a complementary to them and makes it easier to extract and live track the information we need quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Comprehensive platform that effectively integrates timesheet, accounting and project management information and detailed reporting functionality. Good level of user-friendliness. Very good communication, honest and rapid response from the customer account representative assigned to us. There has been obvious, constant work on improving their systems.

#### Cons

Development team is slow to address feature requests, and overpromises when updates will be released. There are gaps in the platform. It does not meet all of our needs and it does not replace all our spreadsheets as was suggested by their marketing team.

#### Reasons for switching to Mosaic

Company growth. Needed a platform that required less administrative management and live project management reporting capability.

---

### Great Resource Management Tool and Analytics Reporting

- Overall rating: 4/5
- Reviewer: Edgar L.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The automated incorporation of Employee's Projected Workload into Resource Management and Planning. It's very intuitive and does not have a steep learning curve.

#### Cons

It can be slow and buggy at times. It started occurring when we populated a good number of projects on Mosaic.

#### Reasons for choosing Mosaic

Pricing and features - it was purpose-built for what we're looking for, Resource Planning

---

### Planning at its best

- Overall rating: 4/5
- Reviewer: zmel j.
- Verified reviewer: Yes
- Industry: Civil Engineering
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This software is really well structured in my opinion thanks to it I really manage to make top of the game planning.

#### Cons

I think this software is very good for this reason I do not find any major disadvantage.

---

### Project Management Tools Made Easy

- Overall rating: 5/5
- Reviewer: Richard U.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Having open lines of communication and transparency on tasks has really been useful, as well as creating simple timelines and schedules. Being able to have track and follow up on activity is also making a world of difference, and has helped our various teams stay informed on the projects as an office. Whenever issues come up, information can be delivered in real time and we are able to respond much more effectively as a result.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is intuitive, and for such a powerful platform, it has a simple interface which is easy to navigate.

#### Cons

I am not able to use the technology on my Android phone, but I am hopeful this feature will come soon.

---

### Good tool for project management

- Overall rating: 5/5
- Reviewer: Jessica B.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I do like that we can track, manage, edit, and view larger projects all in one place.

#### Cons

I dont think it is the cheapest option out there.

#### Vendor response

Hey Jessica - thank you for your review of Mosaic!

Replied November 2023

---

### Mosaic is an app that is customized to fit the needs of a project-based, creative agency

- Overall rating: 4/5
- Reviewer: Jason B.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mosaic allows me to hack efficiency in my day-to-day work life with new features coming out periodically. Platforms like Monday and Trello werent' made for project-based companies that have decent turnover. Mosaic was made for creative agencies.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Unlike tools like Mavenlink - which while robust is almost too heavy in what it provides - Mosaic is sleek and easy to use. The tool supports collaboration and acts as a central hub to share project information.

#### Cons

Onboarding the platform internally is a struggle but this is not a weakness specific to Mosaic.

---

### Great Project Management App!

- Overall rating: 5/5
- Reviewer: Franchesca R.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great way to see what else is happening within the team. Mosaic is what’s been missing for complex and busy HR teams.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mosaic helps us manage and organize notes, schedules, tasks, updates, and teams This used to be a headache, but now it’s all in one place. Its great that we can accommodate lots of initiatives, workload, projects at once without becoming a burden.

#### Cons

That we cant put our logo on it. However this is not a big deal. The software is great.

---

### reseña mosaic

- Overall rating: 4/5
- Reviewer: Sergio A.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Lo que más me gusta de la app Mosaic es que ofrece una forma divertida y flexible de aprender el vocabulario inglés que se presenta en las unidades de los libros de texto de los estudiantes. La app cuenta con pronunciaciones, ejemplos de oraciones, traducciones al español, catalán, vasco o gallego, dos tipos de cuestionarios para poner a prueba tus conocimientos y una función de favoritos para repasar los elementos difíciles

#### Cons

Lo que menos me gusta de la app Mosaic es que solo está disponible para iPhone, iPod touch y Mac con el chip M1 de Apple. Me gustaría que fuera compatible con otros dispositivos y sistemas operativos. También me gustaría que tuviera más niveles, más idiomas y más funciones interactivas para hacer el aprendizaje más dinámico y motivador.

---

### Helped Us Increase Our Utilization, Great Product!

- Overall rating: 5/5
- Reviewer: Missy W.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The workload and planner space are so easy to use and it's great that all our PM can be in the system at the same time!

#### Cons

We would love to have a calendar view of milestones for all projects!

---

### Clean and intuitive project management tool

- Overall rating: 5/5
- Reviewer: Maggie Z.
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mosaic provides a clean and intuitive interface, a great tool for team communication and collaboration. It's easy to use and super effective in visualizing project progress and milestones. Tasks are handy and a must-have feature in project management. Automated tracking function makes scheduling and task-assigning both direct and simple. Organizing status, schedules, tasks all in one place is extremely convenient and helpful. The best of it all, the Mosaic team is dedicated to constantly improving and developing new features and I look forward to more exciting functions it will bring.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple interface, intuitive interaction, multi-tasking, handy app

#### Cons

I haven't found any major issue with the software so far.

---

### Keep your projects on track without all the headache

- Overall rating: 5/5
- Reviewer: Alex L.
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the ability to organize all of my projects at a glance, while simultaneously keeping my team engaged with our tasks. The Gantt charts and tags allow me to keep to a timeline, and I can view all of my notes to keep all important information at my finger tips. I can't imagine trying to run my projects without it!

#### Cons

I would like it if Mosaic integrated better with Microsoft Office.

---

### I use Mosaic everyday

- Overall rating: 5/5
- Reviewer: Steven T.
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Intuitive, easy to use. Visually pleasing to keep track of projects.

#### Cons

Not much. Sometimes the loading takes longer, but could be because the internet connection speed.

---

### Mosaic Supports Long Term User

- Overall rating: 4/5
- Reviewer: Allison M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mosaic has saved our management team hours of updating Excel spreadsheets for staffing and project planning.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I appreciate the way they have developed the project budget tabs. The ability to plan workflows from the budget window has been very helpful to our teams. The best thing about Mosaic is their customer service and support teams. We joined Mosaic early on in their development and although the features were not always perfect right away their team worked with us to solve any problems. It's been two years since we joined and the product continues to be great. I appreciate their recent emails showcasing new features they've released.

#### Cons

There are so many great features but there are several detailed items that are still clunky to the daily user. Small things like needing to move the cursor and click into a new task when entering several tasks in a row. If Mosaic can tighten up some of these details, using their software would be a dream.It's also a hassle that their online chat support is only available on East Coast hours. Their support team does a great job of responding to messages and solving any issues, but adding West Coast support would be extremely beneficial.

---

### Distinct elements combine to form a clear picture -- ideal for complex projects & teams

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2018
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Time is a very valuable commodity. Mosaic returns time normally spent chasing after information from Sales, Strategy, Creative, etc. They're busy, you're busy. Across the board, communication has become streamlined (truth: long email chains still pop up on select topics - old habits die hard!) but we're able to spend meeting time covering real business issues and working on solutions that will create a competitive advantage. Having a single source that remembers what everyone is doing and what everyone has done (read: the truth) helps keep accountability and responsibility in check. Previously we've used Trello, Asana, Ajera, Drive, Microsoft, and probably a few more that were secret deployments inside of small teams. Most had really good functions and visual elements, but ended up being a decentralized mess. People are people. If something is easy to use and helpful in advancing the business of the day, they'll use it. I've yet to find a software that could handle and present the amount of information we deal with as effectively or better than Mosaic. I'm impressed. If issues do come up, we'll troubleshoot with them. Overall, Mosaic is a good business investment.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Six immediate pros you'll notice: 1) Convenience: Can work in both browser or mobile -- personal views are synced and updates with the company 2) Visibility: (pro tip - this is huge!) I can see what is actually happening with workloads across the company, which is a vast improvement over running this via long email chains and unformatted spreadsheets 3) Ease of use: very, very easy to assign and updates tasks - adding dates is a big help 4) Interface: ability to track timelines for keep an eye on phases and dates (really useful to see what takes a lot of time/effort vs. what doesn't take that much time/effort (helps with planning on future projects) 5) Notifications: team gets automatic updates in-app and via email 6) Support: help is very responsive if/when questions come up (they do, as with any new product) -- communication is great and am keep in the loop when product updates roll out

#### Cons

Minor cons: > Syncing: Mosaic takes a few hours to bring all current projects into the platform - this will feel like days if your eager to get started, but it's a fact of life until SKYNET becomes self aware and tries to take over the world > Loading: big projects (i.e., lots of data) can be a bit slow to load (a subjective measurement on my end) but that's been a reality of software since the beginning - I think Alan Turing wrote about that in the 1930s

---

### Chief Operations Officer

- Overall rating: 4/5
- Reviewer: Chris M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mosaic was a big jump for us as we used an excel spreadsheet to manage projects before the jump to Mosaic. The program does a nice job of organizing the data. It could be more user friendly in how that data is presented to staff using it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

It's very easy to find a particular project schedule and assign team members to a project.

#### Cons

If a team member is not assigned to a project they cannot see that project or any other project they are not assigned to. This is makes it very difficult for PMs to schedule projects when they do not know deadlines for other projects. It takes a very long time to get suggested improvements implemented in the program.

---

### Buy It!!!

- Overall rating: 4/5
- Reviewer: Adam L.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Our experience with Mosaic has been incredible. The program is constantly evolving to better suit how we work. The team at Mosaic takes all our inputs for improvements seriously and implements many that have improved the functionality for us.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We had spent many years and manhours trying to get our current Project Management Software up and running in a meaningful way. In many cases, we had to gather info out of the program and create separate instruments to manage projects. Mosaic has been easy to get set up and manage projects all in one place, no separate spreadsheets.

#### Cons

This is a tough one, because the things we liked the least are being addressed and fixed by Mosaic.

#### Reasons for switching to Mosaic

Mosaic offered to get us set up and implemented before charging us. If we didn't like it or they didn't successfully implement the program we were off the hook. Worth a Try! They delivered.

---

### Mosaic for managing resources

- Overall rating: 4/5
- Reviewer: Magdalena T.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I like the tool and would recommend it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I like the use cases for Mosaic. It allows me to have a clear idea of the workload of my team, helps our company with submitting hours, and manages the resources. It's a good tool for remote companies.

#### Cons

Now and then some bugs mess up certain things and that just adds work to my plate. Additionally, the tool gets occasionally down and isn't usable for a day.

---

### Best software for work management

- Overall rating: 5/5
- Reviewer: Ronalen V.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

I think it's really excellent. It has a lot of use and it's really a great software. Highly recommended.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like about this software is that it's really a good for work management because in this software you can create working plan, time schedule and others. It's really an effective and efficient software for working purposes.

#### Cons

I like this software really, it's a little bit expensive but it's really worth the price and you will never regret it.

---

### Great product

- Overall rating: 4/5
- Reviewer: Katie K.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Love the customer service and ease of learning the software

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease of use; design; ease of onboarding; timesheet functionality is great; ease of setting up to tailor to our business is great!

#### Cons

Still being built out. Becoming more and more robust each month.

#### Reasons for choosing Mosaic

Ease of use

#### Reasons for switching to Mosaic

Ease of use of Mosaic

---

### Everything I need in one place!

- Overall rating: 4/5
- Reviewer: Karenda M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Using Mosaic has been the first time I really feel like I can easily manage the workload, timeline, and budget for a project in one space. Very helpful!!

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I really like having all the information I need in one place. The ability to easily switch between different views and aspects of project management data is so valuable. When managing a project I can easily see how the budget for the projects relates to progress on the project as well as staffing. We can easily look at how future projects and timing impact the staff workloads and adjust to keep a steady pace of work.

#### Cons

Occasionally there have been items we need added to the software, but the software updates often add the features we need. I appreciate the software designers attention to comment and requests for additional features.

---

### Easiest to Use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall Positive and easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is the most user-friendly PM software I have used.

#### Cons

I think some of the features could be less admin-only control and the work plan could be easier to compile.

---

### Mosaic Review

- Overall rating: 4/5
- Reviewer: Michael D.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: April 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far, our experience has been great - [sensitive content hidden] is very responsive and helpful when we need her.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The integration was easy. We are still in the onboarding process and learning the software, so we have much to learn.

#### Cons

To have a report listing all your "milestones" in order of date due would be fantastic - as far as we are aware this is not yet a feature. Also to sort projects by our internal project numbers rather than alphabetically by project name would be nice.

## More reviews

[Next reviews](https://www.softwareadvice.com/product/204223-Mosaic/reviews/?page=2)

---

Mosaic Reviews, Pros and Cons - 2026 Software Advice