---
title: "Gusto Software Overview 2026 - Features & Pricing"
description: "Review of Gusto Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/20428-Gusto/"
page_type: "product"
language: "en"
---

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Overview

[Reviews](https://www.softwareadvice.com/product/20428-Gusto/reviews/)[Alternatives](https://www.softwareadvice.com/product/20428-Gusto/alternatives/)

# Gusto Review

From $49-$180/month Free trial 4 plans

Updated October 8, 2026

Written by [Bruno Peláez](https://www.softwareadvice.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/)

Editor

Wondering if Gusto is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Gusto

4.6

[(4230)](https://www.softwareadvice.com/product/20428-Gusto/reviews/)

FrontRunner 2026

Pros:

-   User-friendly interface
-   Automated payroll

Cons:

-   Customer support
-   Pricing model

Pricing

Starting at $49.00 per month

### What is Gusto:

Gusto combines payroll, benefits administration, and HR tools in one platform. The software handles tax calculations and filings across all states, processes direct deposits, and manages employee onboarding. Business owners can track time, manage PTO, and access HR experts.

### Why we like Gusto:

Gusto stands out with a 4.6/5 overall rating from over 4,000 users. The platform earns praise for its direct deposit functionality, payroll reporting, and automated tax filing. Users value its ability to handle both W-2 employees and international contractors. Gusto has also been recognized in our list of the best human resources software in 2025.

### Who should use Gusto:

Small and midsize businesses, particularly those with 2-50 employees, make up Gusto's core user base. The platform works well for companies needing streamlined payroll and benefits management. Service-based businesses and startups often choose Gusto for its straightforward interface.

Wondering if Gusto is right for your organization?

Our Payroll Software selection experts can help you in 15 minutes or less.

## Gusto User Interface

## Popular Gusto Alternatives

Main Product

Gusto

4.6

[(4230)](https://www.softwareadvice.com/product/20428-Gusto/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.47Value for money
-   4.38Customer support
-   4.52Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/)

4.6

[(1570)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.35Value for money
-   4.47Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

4.9

[(4885)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.75Value for money
-   4.72Customer support
-   4.82Functionality

Pricing

Starting at CA$8.00 per month

Get Price

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4.9

[(4314)](https://www.softwareadvice.com/hr/deel-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.69Value for money
-   4.70Customer support
-   4.78Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

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4.6

[(3649)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.47Value for money
-   4.50Customer support
-   4.42Functionality

Pricing

Starting at $10.00 per month

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Alternative Product

[Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/)

4.3

[(1976)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.23Value for money
-   4.06Customer support
-   4.26Functionality

Pricing

Available upon request

Get Price

## Gusto Overview

Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 500,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

Effortless Payroll: Pay your employees and contractors with smart technology. Wit...

h Gusto, payroll takes just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money you may never have known you qualified for. Time Tracking: With Gusto’s automated time tools, your team’s hours, PTO, holidays, and more are automatically calculated and entered. We even integrate with the latest time tracking software and help you stay compliant. Talent Management: Keeping your team engaged is crucial—especially working remotely. Give your employees a clear path for growth with performance reviews, trainings, developmental tools, and more.

## Gusto Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Solo

$49.00

per month

No plan information available

Simple

$49.00

per month

Plan includes:

-   Payroll
-   Unlimited payrolls per month
-   Tax Filings & Payments
-   Health Benefits Administration
-   Online Benefits Enrollment
-   2-day and 4-day direct deposit
-   Third-Party Integrations
-   Employee Mobile App
-   Multiple Pay Rates & Schedules
-   PTO Policy Tracking

Read More

Plus

$80.00

per month

Plan includes:

-   Everything in Simple Plan
-   Full-Service Multi-State Payroll Including W-2s and 1099s
-   Next-day Direct Deposit
-   Advanced Hiring & Onboarding Tools
-   PTO Management & Policies
-   Time Tracking & Project Tracking
-   Time Kiosk
-   Expenses & Reimbursements
-   Workforce Costing & Custom Reports
-   Time off requests and approvals

Read More

Premium

$180.00

per month

Plan includes:

-   Everything in Simple and Plus plans
-   Priority Support
-   Dedicated Customer Success Manager
-   Full-service Payroll Migration
-   Federal and state compliance alerts
-   Health Insurance Broker Integration
-   HR Resource Center
-   Access To Certified HR Experts
-   R&D Tax Credit Discount

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of Gusto's Pricing Plans

We've dug deep into Gusto's payroll and HR software pricing plans to help you determine which option aligns best with your company's needs and budget. We've also outlined the key advantages and limitations of each plan.

Gusto provides three primary pricing tiers: the Simple Plan, the Plus Plan, and the Premium Plan. In addition to these three, there is also a Contractor Only Plan. Each tier is tailored to accommodate businesses of different...

sizes and complexities, and grasping the nuances of each is essential for making a well-informed choice. \*\*Simple Plan\*\* Gusto's Simple Plan is tailored for new businesses and startups with employees in a single state. At $49 per month plus $6 per person, it offers an affordable entry point into payroll management. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The low monthly base fee and per-person cost make it accessible for small businesses with tight budgets. - \*\*Streamlined setup:\*\* Designed for single-state payroll, it simplifies the onboarding process for new users. - \*\*Essential features:\*\* Provides core payroll functionalities to meet the needs of small teams. \*\*Cons:\*\* - \*\*Limited scalability:\*\* As businesses expand to multiple states, they may quickly outgrow this plan. - \*\*Basic functionality:\*\* Lacks advanced features like built-in time tracking and HR tools, which growing businesses may require. - \*\*Minimal support:\*\* Doesn't include the dedicated success liaison offered in the Premium Plan, leaving users to navigate the system independently. \*\*Plus Plan\*\* The Plus Plan, at $80 per month plus $12 per person, caters to businesses operating across two or more states. It introduces time tracking and HR tools to support more complex payroll needs. \*\*Pros:\*\* - \*\*Multi-state coverage:\*\* Enables businesses to manage payroll efficiently across multiple states. - \*\*Time-saving tools:\*\* Built-in time tracking and HR features streamline workforce management processes. - \*\*Expanded functionality:\*\* Offers a more comprehensive set of tools compared to the Simple Plan, supporting business growth. \*\*Cons:\*\* - \*\*Increased costs:\*\* The higher base fee and per-person cost may strain the budgets of smaller businesses. - \*\*Learning curve:\*\* Additional features may require more time for users to master, especially for those transitioning from the Simple Plan. - \*\*Potential overkill:\*\* Businesses with straightforward payroll needs may find the extra features unnecessary. \*\*Premium Plan\*\* Gusto's Premium Plan, priced at $180 per month plus $22 per person, targets businesses with complex payroll requirements. It includes a dedicated success liaison for personalized support. \*\*Pros:\*\* - \*\*White-glove service:\*\* The dedicated success liaison provides individualized assistance, ensuring smooth payroll management. - \*\*Comprehensive solution:\*\* Offers the most extensive set of features to handle intricate payroll scenarios. - \*\*Scalability:\*\* Accommodates businesses with more sophisticated needs as they grow and evolve. \*\*Cons:\*\* - \*\*Steep pricing:\*\* The high monthly base fee and per-person cost may be prohibitive for many small and medium-sized businesses. - \*\*Potential underutilization:\*\* Smaller businesses may not fully leverage the advanced features, leading to a lower return on investment. - \*\*Dependency on support:\*\* Reliance on the dedicated success liaison may create challenges if that individual becomes unavailable or the business needs to downgrade plans. \*\*Add-ons and Integrations\*\* Gusto offers various add-ons and integrations, such as Secureframe, Xero, Practice Ignition, and Okta, among others. These additional services typically start at around $46 to $55 per month, allowing businesses to extend Gusto's functionality to meet their specific needs. \*\*Conclusion\*\* After analyzing Gusto's pricing structure, it's evident that they offer a range of plans designed to cater to businesses of various sizes and complexities. - \*\*For startups and small businesses:\*\* The Simple Plan is an attractive option, providing essential payroll features at an affordable price point. However, as a business grows and expands into multiple states, the limitations of this plan may become apparent. The Plus Plan offers a more comprehensive solution, with additional HR tools and multi-state payroll capabilities, making it a better fit for businesses experiencing growth. - \*\*For larger enterprises:\*\* The Premium Plan is the ideal choice for companies with more intricate needs. The higher price tag is justified by the dedicated support and personalized guidance provided by a success liaison. This plan ensures that complex payroll and HR requirements are met with efficiency and expertise. Ultimately, the decision lies in carefully evaluating your company's current needs, growth trajectory, and budget. By aligning these factors with Gusto's pricing plans, you can select the option that best supports your business's financial well-being and long-term objectives. It's crucial to consider not only your present circumstances but also your anticipated growth, ensuring that the chosen plan can scale alongside your organization.

### Compare Pricing

Compare pricing across our most frequently recommended Payroll products.

Software options

Starting price\*

User rating

[Rippling](https://www.softwareadvice.com/hr/rippling-profile/)

CA$8.00 per month

4.86[(4885 reviews)](https://www.softwareadvice.com/hr/rippling-profile/reviews/)

**509**

recommendations

[BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/)

$10.00 per month

4.60[(3649 reviews)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/)

**427**

recommendations

[Deel](https://www.softwareadvice.com/hr/deel-profile/)

$5.00 per month

4.85[(4314 reviews)](https://www.softwareadvice.com/hr/deel-profile/reviews/)

**84**

recommendations

[Employment Hero](https://www.softwareadvice.com/hr/employment-hero-profile/)

$10.00 per month

4.43[(239 reviews)](https://www.softwareadvice.com/hr/employment-hero-profile/reviews/)

**65**

recommendations

\*Defined as the price above any available free plan

## Gusto Features

Drawn from insights across 4230 verified reviews, we've outlined Gusto's best and worst rated features and how they stack up against the average rating.

Gusto's score

Category average

Gusto's Best Rated Features

API

4.91

3.42 category average

Mobile App

4.90

3.71 category average

Life Insurance Administration

4.83

4.28 category average

Gusto's Worst Rated Features

Employee Handbook

3.95

4.03 category average

Check Printing

3.97

3.14 category average

Training Management

3.98

3.50 category average

-   Popular features found in Payroll
    
    401(k) Tracking
    
    Benefits Management
    
    Check Printing
    
    Compensation Management
    
    Compliance Management
    
    Direct Deposit
    
    Employee Database
    
    Self Service Portal
    
    Third-Party Integrations
    
    W-2 Preparation
    
    Wage Garnishment
    
-   More features of Gusto
    
    1099 Preparation
    
    ACA Reporting
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Applicant Tracking
    
    Attendance Management
    
    Attendance Tracking
    
    Audit Trail
    
    Benefits Administration Outsourcing
    
    Benefits Dashboard
    
    Billable & Non-Billable Hours
    
    Budget Management
    
    Calendar Management
    
    Career Development
    
    COBRA Administration
    
    Collaboration Tools
    
    Compensation Plan Modeling
    
    Customizable Reports
    
    Dashboard
    
    Data Import/Export
    
    Deduction Management
    
    Disability Insurance Administration
    
    Document Management
    
    Document Storage
    
    Electronic Forms
    
    Email Reminders
    
    Employee Benefits Administration
    
    Employee Handbook
    
    Employee Management
    
    Employee Onboarding
    
    Employee Portal
    
    Employee Profiles
    
    Employee Self Service
    
    Employee Time Tracking
    
    Feedback Management
    
    For Accountants
    
    For Cloud
    
    For Small Businesses
    
    Goal Setting/Tracking
    
    Health Insurance Administration
    
    HIPAA Compliant
    
    HR Management
    
    HSA/FSA Administration
    
    Learning & Development
    
    Leave Tracking
    
    Life Insurance Administration
    
    Market Data Analysis
    
    Mobile Access
    
    Mobile App
    
    Multi-Country
    
    Multi-State
    
    Offboarding
    
    Onboarding
    
    Online Benefits Enrollment
    
    Online Time Tracking
    
    Orientation Workflow Management
    
    Payroll Management
    
    Payroll Reporting
    
    Performance Management
    
    Performance Review Management
    
    QuickBooks Integration
    
    Recruitment Management
    
    Reimbursement Management
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retirement Plan Management
    
    Role-Based Permissions
    
    Sick Leave Tracking
    
    Talent Management
    
    Task Management
    
    Tax Calculation
    
    Tax Compliance
    
    Tax Filing
    
    Tax Forms
    
    Tax Management
    
    Time & Attendance
    
    Time Off Management
    
    Time Off Requests
    
    Timesheet Management
    
    Time Tracking
    
    Training Management
    
    Vacation/Leave Tracking
    
    Web-based Deployment
    
    Workflow Management
    

## Gusto Integrations

Based on 4230 verified reviews, we've identified products most frequently integrated withGusto.

Guideline

Integration rated 4.5 from 11 reviews

Connecteam

Integration rated 4.6 from 10 reviews

Google Workspace

Integration rated 4.7 from 6 reviews

FreshBooks

Integration rated 4.2 from 6 reviews

When I Work

Integration rated 5.0 from 4 reviews

Google Calendar

Integration rated 5.0 from 4 reviews

See all 146 integrations

## Gusto Key Sentiments

We analyzed 4230 verified reviews for Gusto to find out what actual users really think.

Most Positive Sentiments

HR management

70% Positive

23% Neutral

7% Negative

Reviewers highlight Gusto's user-friendly interface and its effectiveness in managing HR tasks such as employee onboarding, benefits, and payroll. They appreciate the platform's ability to streamline HR processes and reduce administrative burdens. Additionally, Gusto's comprehensive features make it a valuable tool for small to midsize businesses without a dedicated HR department.

Payroll management

65% Positive

23% Neutral

10% Negative

Users appreciate Gusto's automated payroll features, which save time and reduce manual errors. They find the time tracking functionality helpful for monitoring employee hours and ensuring accurate payments. Additionally, Gusto's intuitive interface and seamless integration with other systems make payroll processing quick and efficient.

Customer service

58% Positive

14% Neutral

27% Negative

Users find Gusto's customer service helpful and responsive, often resolving issues effectively. They appreciate the knowledgeable support team and the effort to provide clear explanations. However, some users experience slow response times and unhelpful interactions, leading to frustration and dissatisfaction with the support quality.

Least Positive Sentiments

Mobile access

49% Positive

27% Neutral

24% Negative

Reviewers enjoy Gusto's mobile-friendly design and the ability to access the platform from their phones. They find the user interface intuitive and appreciate the convenience of managing tasks on the go. However, some users express dissatisfaction with the lack of a dedicated mobile app, slow loading times, and limited functionality compared to the desktop version.

Tax management

50% Positive

33% Neutral

17% Negative

Users find Gusto's tax management features convenient, with easy access to tax documents and automated tax filing. They appreciate the platform's ability to handle complex tax compliance tasks and provide necessary documentation. However, some users report issues with tax filing errors, lack of accountability, and the need for manual updates, which can be frustrating and time-consuming.

Pay administration

51% Positive

35% Neutral

15% Negative

Reviewers value Gusto's comprehensive pay administration capabilities, including easy access to paystubs, W-2 forms, and PTO management. They find the notifications about upcoming payments and the ability to track pay details particularly useful. However, some users wish for more flexibility in modifying accepted PTO requests and better communication about transaction statuses.

## Gusto User Reviews

## Gusto customer ratings

- Overall rating: 4.6/5
- Total reviews: 4,230

### Rating distribution

- 5 stars: 3,065 reviews (72%)
- 4 stars: 886 reviews (21%)
- 3 stars: 164 reviews (4%)
- 2 stars: 46 reviews (1%)
- 1 star: 69 reviews (2%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.5/5
- Customer support: 4.4/5
- Functionality: 4.5/5

---

### Makes payroll painless, but state tax setup and support can lag.

- Overall rating: 4/5
- Reviewer: Shyam Kishor P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has taken the headache out of regular paydays and end-of-year tax forms for our crew. Aside from the occasional slow reply from support when an edge-case tax question comes up, it’s one of the few pieces of HR software that just stays out of the way and does what it’s supposed to do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Running regular payroll takes literally two minutes once direct deposit is wired up. The self-onboarding flow for new hires is a lifesaver contractors and employees just fill out their own W-9s or direct deposit details directly, so I don't have to chase down documents. For small teams, it takes nearly all the dread out of quarterly payroll filings.

#### Cons

If you have a remote worker move to a new state, getting the local tax registration sorted out through Gusto can take surprisingly long. Live phone support is tough to reach quickly during peak tax season, and the base monthly fee jumps up fast as soon as you add more seats or want custom benefits tracking.

---

### Gusto - Great HR software at a great price!

- Overall rating: 5/5
- Reviewer: Tara H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Gusto has been extremely positive. It's a robust system at a low cost. They have great guides and their staff is very knowledgeable and helpful for any questions you may have. It's a great resource for smaller organizations!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Gusto is a great resource for HR and employee management needs. The cost is extremely low, especially compared to alternative options, making it much more cost effective for nonprofits looking for resources for small business management. It is easy to use and customize for your own organization's specific needs, even for novice computer users. The customer support has been extremely helpful, and they're always willing to look into any bugs or issues you may experience.

#### Cons

Gusto has built up quite a bit since I first started using it, so many of the things that were "wishes" for the software have been worked out or added. I think the only thing I would suggest is allowing another type of user for payroll processing without admin authority.

#### Reasons for choosing Gusto

Gusto was much cheaper than Quickbooks Payroll, and much easier to learn and use.

---

### Gusto For The Win!

- Overall rating: 4/5
- Reviewer: Yolanda P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: Self-Employed
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It’s still overall slightly better than ADP. Gusto has a clock in feature that is an add on with company accounts. They also have a debit card that arrived in a couple of days.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Gusto is very easy to use. There aren’t any problems with chat and logins. I have had some problems and chat corrected issues .

#### Cons

I was automatically opted into their retirement , I like to have a say in my retirement options. I had to double check my details in that portion of the app.

#### Reasons for switching to Gusto

The company switched products because Gusto cost less in different ways.

---

### substance abuse counselor

- Overall rating: 5/5
- Reviewer: jessica e.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

it has been good, I can't complain about anything, I've had no issues, and use gusto weekly to clock in and out, and complete assigned learnings through.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

easy to use, and has good customer support. I use this at work to clock in and out, as well as complete learning assignments.

#### Cons

nothing really stands out that I would consider a con. Everything that i have used personally has been easy to use.

#### Reasons for switching to Gusto

not sure the company switched, this one is better though

---

### Mucho Gusto

- Overall rating: 4/5
- Reviewer: SHANNON H.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Gusto is very user friendly platform that allows you to link benefit deductions as well as calculates your taxes and withholdings. It also handles your W2 and 1099s. Although the basic package is affordable you can run into higher costs for essential addons such as time tracking.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

The feature I like most about Gusto is that it will allow you to run payroll as often as needed without extra charges for standard processing and it allows new hires to enter their own information regarding direct deposit and deductions which is time saving for administrative.

#### Cons

The thing I like least about Gusto is that customer support is only during weekday hours. There is no weekend availability.

---

### Payroll closed just twenty minutes before the client presentation.

- Overall rating: 5/5
- Reviewer: Omar M.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Gusto freed up hours I used to spend on payroll stuff so I can focus on actual client work. For a small consultancy where every billable hour counts, that change really matters. The platform handles tax compliance reliably, so it’s one less operational risk on my plate. Honestly, I'd recommend it to any firm with under ten people.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Running payroll used to eat up my Friday mornings when I really needed to be prepping client deliverables. Now, I handle everything for the team in under half an hour. Tax filings just happen automatically, and I'm finally done double-checking those compliance spreadsheets. Honestly, it's a huge relief. The direct deposit confirmations give me exactly what I need for our internal records without any manual reconciliation.

#### Cons

The reporting dashboard is a bit of a pain because I can’t export custom date ranges for quarterly risk assessments without clicking through a bunch of different screens. It would also be great to have more granular permission settings. We rotate project leads pretty often, and they really only need limited payroll visibility just for tracking their budgets.

---

### Simple and Reliable Payroll Management

- Overall rating: 4/5
- Reviewer: Cody M.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Gusto was very positive. The platform made payroll and employee management simple, organized, and much less time-consuming. I liked the user-friendly interface, automation, and convenience of having important HR and payroll tasks in one place. While there are a few areas that could be improved, Gusto was reliable and easy to use overall. I would recommend it to businesses looking for a straightforward payroll and HR solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about Gusto was how easy it made managing payroll and employee information. The platform is simple to navigate, saves time, and keeps important payroll tasks organized in one place. I also appreciated the automated features, which helped reduce manual work and made it easier to stay on top of payroll deadlines and employee records. Overall, Gusto provided a convenient and user-friendly experience.

#### Cons

What I liked least about Gusto was that some of the more advanced features and options could be difficult to find or understand at first. Pricing can also become a concern as your business grows and you need additional features. While the platform is generally easy to use, a few areas could benefit from more customization and clearer guidance.

---

### Great HR platform

- Overall rating: 5/5
- Reviewer: Jamie L.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I use Gusto to manage my own time and to manage my employees time and pay. It's easy to onboard new members and very easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Gusto is easy for my employees to use, easy to set up and manage your paycheck and spending card. We love the option of using the app or computer!

#### Cons

Sometimes validating if you aren't near your phone can be an issue. We have to use other methods (post its) and have me enter their time later.

---

### Simple Payroll Managment and user friendly platform

- Overall rating: 4/5
- Reviewer: Stephanie M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Gusto is an user friendly platform and straightforward payroll process, and helpful customer support. It makes managing payroll, employee information, and onboarding easier and more organized.

#### Cons

Some features and processes could be more flexible, particularly when managing contractors, handling more complex payroll requirements, and working with international teams.

---

### Manage Payroll and HR with ease

- Overall rating: 4/5
- Reviewer: Ravi V.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall It is a reliable tool for wage management and HR things and make things like tax filing and compliance easy for your team.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Gusto is a great hr and finance tool which helps small business to run these functions smoothly. The UI is clean and user friendly.

#### Cons

Though it is for small to mid level business, the pricing model is designed to charge you more if your business grows and spike in price is quite high too.

---

Showing 1 - 10 of 4230 Reviews

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## Gusto FAQs

-   Why is Gusto so popular?
    
    Gusto combines essential business tools—payroll, benefits, and HR management—in an easy-to-use platform. Small business owners appreciate its automated tax calculations, direct deposit capabilities, and time-saving features. The software's modern interface and responsive customer support make it accessible for companies without dedicated HR staff.
    
-   How much does Gusto cost a month?
    
    Gusto offers several pricing tiers starting at $49 per month plus $6 per person for the Simple plan. The Plus plan costs $80 monthly plus $12 per person, while the Premium plan requires $180 monthly plus $22 per person. A Contractor-only option is available at $35 monthly plus $6 per contractor monthly.
    
-   Is Gusto hard to use?
    
    Most users find Gusto straightforward and user-friendly. The platform features an intuitive interface for both administrators and employees. New users can complete setup in minutes, while the employee self-service portal makes it simple for staff members to access pay stubs, tax documents, and benefits information.
    
-   Does Gusto have hidden fees?
    
    Gusto maintains transparent pricing with no hidden costs. Each plan includes clear per-month and per-person fees. The base price covers unlimited payroll runs, tax filings, and direct deposits. Additional services such as health benefits or 401(k) administration may have separate costs based on usage.
    
-   Does Gusto track sick time?
    
    Yes, Gusto tracks sick time and other forms of paid time off. The system automatically calculates accruals based on your company's policies, allows employees to submit time-off requests, and maintains compliance with state and local sick leave laws. Managers can approve requests and monitor balances through the dashboard.
    

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