--- title: "Gusto Software Overview 2026 - Features & Pricing" description: "Review of Gusto Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/20428-Gusto/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / Gusto Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/20428-Gusto/reviews/)[Alternatives](https://www.softwareadvice.com/product/20428-Gusto/alternatives/) # Gusto Review From $35-$180/month Free trial 5 plans Updated August 28, 2026 Written by [Bruno Peláez](https://www.softwareadvice.com/resources/author/bruno-pelaez/) Senior Content Analyst Edited by [Lindsay Page](https://www.softwareadvice.com/resources/author/lindsay-page/) Editor Wondering if Gusto is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. On this page - Our Summary - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - Key Sentiments - User Reviews - Frequently Asked Questions - Popular Comparisons ## Our Summary Gusto 4.6 [(4224)](https://www.softwareadvice.com/product/20428-Gusto/reviews/) FrontRunner 2026 Pros: - User-friendly interface - Automated payroll Cons: - Customer support - Pricing model Pricing Starting at $35.00 per month ### What is Gusto: Gusto combines payroll, benefits administration, and HR tools in one platform. The software handles tax calculations and filings across all states, processes direct deposits, and manages employee onboarding. Business owners can track time, manage PTO, and access HR experts. ### Why we like Gusto: Gusto stands out with a 4.6/5 overall rating from over 4,000 users. The platform earns praise for its direct deposit functionality, payroll reporting, and automated tax filing. Users value its ability to handle both W-2 employees and international contractors. Gusto has also been recognized in our list of the best human resources software in 2025. ### Who should use Gusto: Small and midsize businesses, particularly those with 2-50 employees, make up Gusto's core user base. The platform works well for companies needing streamlined payroll and benefits management. Service-based businesses and startups often choose Gusto for its straightforward interface. Wondering if Gusto is right for your organization? Our Payroll Software selection experts can help you in 15 minutes or less. ## Gusto User Interface ## Popular Gusto Alternatives Main Product Gusto 4.6 [(4224)](https://www.softwareadvice.com/product/20428-Gusto/reviews/) Ratings Breakdown - 4.64Ease of use - 4.47Value for money - 4.38Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1536)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.35Value for money - 4.47Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4867)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.9 [(4306)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3556)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1931)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price ## Gusto Overview Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 500,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too. Effortless Payroll: Pay your employees and contractors with smart technology. Wit... h Gusto, payroll takes just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money you may never have known you qualified for. Time Tracking: With Gusto’s automated time tools, your team’s hours, PTO, holidays, and more are automatically calculated and entered. We even integrate with the latest time tracking software and help you stay compliant. Talent Management: Keeping your team engaged is crucial—especially working remotely. Give your employees a clear path for growth with performance reviews, trainings, developmental tools, and more. ## Gusto Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Solo $49.00 per month No plan information available Simple $49.00 per month Plan includes: - Payroll - Unlimited payrolls per month - Tax Filings & Payments - Health Benefits Administration - Online Benefits Enrollment - 2-day and 4-day direct deposit - Third-Party Integrations - Employee Mobile App - Multiple Pay Rates & Schedules - PTO Policy Tracking Read More Plus $80.00 per month Plan includes: - Everything in Simple Plan - Full-Service Multi-State Payroll Including W-2s and 1099s - Next-day Direct Deposit - Advanced Hiring & Onboarding Tools - PTO Management & Policies - Time Tracking & Project Tracking - Time Kiosk - Expenses & Reimbursements - Workforce Costing & Custom Reports - Time off requests and approvals Read More Premium $180.00 per month Plan includes: - Everything in Simple and Plus plans - Priority Support - Dedicated Customer Success Manager - Full-service Payroll Migration - Federal and state compliance alerts - Health Insurance Broker Integration - HR Resource Center - Access To Certified HR Experts - R&D Tax Credit Discount Contractor $35.00 per month Plan includes: - Unlimited contractor payments across all 50 states - 4-day direct deposit - 1099-NECs at the end of the year - Global contractor payments - Reporting - New hire reporting (if required in your state) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### Our Analysis of Gusto's Pricing Plans We've dug deep into Gusto's payroll and HR software pricing plans to help you determine which option aligns best with your company's needs and budget. We've also outlined the key advantages and limitations of each plan. Gusto provides three primary pricing tiers: the Simple Plan, the Plus Plan, and the Premium Plan. In addition to these three, there is also a Contractor Only Plan. Each tier is tailored to accommodate businesses of different... sizes and complexities, and grasping the nuances of each is essential for making a well-informed choice. \*\*Simple Plan\*\* Gusto's Simple Plan is tailored for new businesses and startups with employees in a single state. At $49 per month plus $6 per person, it offers an affordable entry point into payroll management. \*\*Pros:\*\* - \*\*Budget-friendly:\*\* The low monthly base fee and per-person cost make it accessible for small businesses with tight budgets. - \*\*Streamlined setup:\*\* Designed for single-state payroll, it simplifies the onboarding process for new users. - \*\*Essential features:\*\* Provides core payroll functionalities to meet the needs of small teams. \*\*Cons:\*\* - \*\*Limited scalability:\*\* As businesses expand to multiple states, they may quickly outgrow this plan. - \*\*Basic functionality:\*\* Lacks advanced features like built-in time tracking and HR tools, which growing businesses may require. - \*\*Minimal support:\*\* Doesn't include the dedicated success liaison offered in the Premium Plan, leaving users to navigate the system independently. \*\*Plus Plan\*\* The Plus Plan, at $80 per month plus $12 per person, caters to businesses operating across two or more states. It introduces time tracking and HR tools to support more complex payroll needs. \*\*Pros:\*\* - \*\*Multi-state coverage:\*\* Enables businesses to manage payroll efficiently across multiple states. - \*\*Time-saving tools:\*\* Built-in time tracking and HR features streamline workforce management processes. - \*\*Expanded functionality:\*\* Offers a more comprehensive set of tools compared to the Simple Plan, supporting business growth. \*\*Cons:\*\* - \*\*Increased costs:\*\* The higher base fee and per-person cost may strain the budgets of smaller businesses. - \*\*Learning curve:\*\* Additional features may require more time for users to master, especially for those transitioning from the Simple Plan. - \*\*Potential overkill:\*\* Businesses with straightforward payroll needs may find the extra features unnecessary. \*\*Premium Plan\*\* Gusto's Premium Plan, priced at $180 per month plus $22 per person, targets businesses with complex payroll requirements. It includes a dedicated success liaison for personalized support. \*\*Pros:\*\* - \*\*White-glove service:\*\* The dedicated success liaison provides individualized assistance, ensuring smooth payroll management. - \*\*Comprehensive solution:\*\* Offers the most extensive set of features to handle intricate payroll scenarios. - \*\*Scalability:\*\* Accommodates businesses with more sophisticated needs as they grow and evolve. \*\*Cons:\*\* - \*\*Steep pricing:\*\* The high monthly base fee and per-person cost may be prohibitive for many small and medium-sized businesses. - \*\*Potential underutilization:\*\* Smaller businesses may not fully leverage the advanced features, leading to a lower return on investment. - \*\*Dependency on support:\*\* Reliance on the dedicated success liaison may create challenges if that individual becomes unavailable or the business needs to downgrade plans. \*\*Add-ons and Integrations\*\* Gusto offers various add-ons and integrations, such as Secureframe, Xero, Practice Ignition, and Okta, among others. These additional services typically start at around $46 to $55 per month, allowing businesses to extend Gusto's functionality to meet their specific needs. \*\*Conclusion\*\* After analyzing Gusto's pricing structure, it's evident that they offer a range of plans designed to cater to businesses of various sizes and complexities. - \*\*For startups and small businesses:\*\* The Simple Plan is an attractive option, providing essential payroll features at an affordable price point. However, as a business grows and expands into multiple states, the limitations of this plan may become apparent. The Plus Plan offers a more comprehensive solution, with additional HR tools and multi-state payroll capabilities, making it a better fit for businesses experiencing growth. - \*\*For larger enterprises:\*\* The Premium Plan is the ideal choice for companies with more intricate needs. The higher price tag is justified by the dedicated support and personalized guidance provided by a success liaison. This plan ensures that complex payroll and HR requirements are met with efficiency and expertise. Ultimately, the decision lies in carefully evaluating your company's current needs, growth trajectory, and budget. By aligning these factors with Gusto's pricing plans, you can select the option that best supports your business's financial well-being and long-term objectives. It's crucial to consider not only your present circumstances but also your anticipated growth, ensuring that the chosen plan can scale alongside your organization. ### Compare Pricing Compare pricing across our most frequently recommended Payroll products. Software options Starting price\* User rating [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) $10.00 per month 4.60[(3556 reviews)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) **618** recommendations [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) $8.00 per month 4.86[(4867 reviews)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) **423** recommendations [Deel](https://www.softwareadvice.com/hr/deel-profile/) $5.00 per month 4.85[(4306 reviews)](https://www.softwareadvice.com/hr/deel-profile/reviews/) **184** recommendations \*Defined as the price above any available free plan ## Gusto Features Drawn from insights across 4224 verified reviews, we've outlined Gusto's best and worst rated features and how they stack up against the average rating. Gusto's score Category average Gusto's Best Rated Features Mobile App 5.0 3.67 category average API 4.91 3.45 category average Life Insurance Administration 4.83 4.28 category average Gusto's Worst Rated Features Employee Handbook 3.95 4.15 category average Check Printing 3.97 3.10 category average Training Management 3.98 3.51 category average - Popular features found in Payroll 401(k) Tracking Benefits Management Check Printing Compensation Management Compliance Management Direct Deposit Employee Database Self Service Portal Third-Party Integrations W-2 Preparation Wage Garnishment - More features of Gusto 1099 Preparation ACA Reporting Access Controls/Permissions Accounting Accounting Integration Activity Dashboard Alerts/Notifications API Applicant Tracking Attendance Management Attendance Tracking Audit Trail Benefits Administration Outsourcing Benefits Dashboard Billable & Non-Billable Hours Budget Management Calendar Management Career Development COBRA Administration Collaboration Tools Compensation Plan Modeling Customizable Reports Dashboard Data Import/Export Deduction Management Disability Insurance Administration Document Management Document Storage Electronic Forms Email Reminders Employee Benefits Administration Employee Handbook Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Self Service Employee Time Tracking Feedback Management For Accountants For Cloud For Small Businesses Goal Setting/Tracking Health Insurance Administration HIPAA Compliant HR Management HSA/FSA Administration Learning & Development Leave Tracking Life Insurance Administration Market Data Analysis Mobile Access Mobile App Multi-Country Multi-State Offboarding Onboarding Online Benefits Enrollment Online Time Tracking Orientation Workflow Management Payroll Management Payroll Reporting Performance Management Performance Review Management QuickBooks Integration Recruitment Management Reimbursement Management Reminders Reporting/Analytics Reporting & Statistics Retirement Plan Management Role-Based Permissions Sick Leave Tracking Talent Management Task Management Tax Calculation Tax Compliance Tax Filing Tax Forms Tax Management Time & Attendance Time Off Management Time Off Requests Timesheet Management Time Tracking Training Management Vacation/Leave Tracking Web-based Deployment Workflow Management ## Gusto Integrations Based on 4224 verified reviews, we've identified products most frequently integrated withGusto. Guideline Integration rated 4.5 from 11 reviews Connecteam Integration rated 4.6 from 10 reviews Google Workspace Integration rated 4.7 from 6 reviews FreshBooks Integration rated 4.2 from 6 reviews When I Work Integration rated 5.0 from 4 reviews Google Calendar Integration rated 5.0 from 4 reviews See all 138 integrations ## Gusto Key Sentiments We analyzed 4224 verified reviews for Gusto to find out what actual users really think. Most Positive Sentiments HR management 70% Positive 23% Neutral 7% Negative Reviewers highlight Gusto's user-friendly interface and its effectiveness in managing HR tasks such as employee onboarding, benefits, and payroll. They appreciate the platform's ability to streamline HR processes and reduce administrative burdens. Additionally, Gusto's comprehensive features make it a valuable tool for small to midsize businesses without a dedicated HR department. Payroll management 65% Positive 23% Neutral 10% Negative Users appreciate Gusto's automated payroll features, which save time and reduce manual errors. They find the time tracking functionality helpful for monitoring employee hours and ensuring accurate payments. Additionally, Gusto's intuitive interface and seamless integration with other systems make payroll processing quick and efficient. Customer service 58% Positive 14% Neutral 27% Negative Users find Gusto's customer service helpful and responsive, often resolving issues effectively. They appreciate the knowledgeable support team and the effort to provide clear explanations. However, some users experience slow response times and unhelpful interactions, leading to frustration and dissatisfaction with the support quality. Least Positive Sentiments Mobile access 49% Positive 27% Neutral 24% Negative Reviewers enjoy Gusto's mobile-friendly design and the ability to access the platform from their phones. They find the user interface intuitive and appreciate the convenience of managing tasks on the go. However, some users express dissatisfaction with the lack of a dedicated mobile app, slow loading times, and limited functionality compared to the desktop version. Tax management 50% Positive 33% Neutral 17% Negative Users find Gusto's tax management features convenient, with easy access to tax documents and automated tax filing. They appreciate the platform's ability to handle complex tax compliance tasks and provide necessary documentation. However, some users report issues with tax filing errors, lack of accountability, and the need for manual updates, which can be frustrating and time-consuming. Pay administration 51% Positive 35% Neutral 15% Negative Reviewers value Gusto's comprehensive pay administration capabilities, including easy access to paystubs, W-2 forms, and PTO management. They find the notifications about upcoming payments and the ability to track pay details particularly useful. However, some users wish for more flexibility in modifying accepted PTO requests and better communication about transaction statuses. ## Gusto User Reviews ## Gusto customer ratings - Overall rating: 4.6/5 - Total reviews: 4,224 ### Rating distribution - 5 stars: 3,061 reviews (72%) - 4 stars: 884 reviews (21%) - 3 stars: 164 reviews (4%) - 2 stars: 46 reviews (1%) - 1 star: 69 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.5/5 --- ### Gusto For The Win! - Overall rating: 4/5 - Reviewer: Yolanda P. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s still overall slightly better than ADP. Gusto has a clock in feature that is an add on with company accounts. They also have a debit card that arrived in a couple of days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gusto is very easy to use. There aren’t any problems with chat and logins. I have had some problems and chat corrected issues . #### Cons I was automatically opted into their retirement , I like to have a say in my retirement options. I had to double check my details in that portion of the app. #### Reasons for switching to Gusto The company switched products because Gusto cost less in different ways. --- ### substance abuse counselor - Overall rating: 5/5 - Reviewer: jessica e. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered it has been good, I can't complain about anything, I've had no issues, and use gusto weekly to clock in and out, and complete assigned learnings through. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, and has good customer support. I use this at work to clock in and out, as well as complete learning assignments. #### Cons nothing really stands out that I would consider a con. Everything that i have used personally has been easy to use. #### Reasons for switching to Gusto not sure the company switched, this one is better though --- ### Understand Your Money with Gusto - Overall rating: 5/5 - Reviewer: Chandler G. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been extremely pleasant and I have had no real problems with the app outside of when over all service dropping. That comes with any service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can track upcoming checks, put aside money from each check, and earn interest on those saving all in one place #### Cons I wish that I could see the pay check stub before the day of actually receiving the money. I see a rough estimate of how much I am getting but not exactly. --- ### Great option for small businesses - Overall rating: 4/5 - Reviewer: Charity B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I've had a positive experience with Gusto Payroll while managing a small business. The platform was reliable, easy to use, and handled payroll processing efficiently. Employee onboarding, tax filings, and payroll administration were straightforward, which saved us a significant amount of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Gusto is easy to use and provides a solid payroll solution for small businesses. Payroll processing, employee onboarding, and tax filings are easy and efficient. Their customer support was responsive and helpful whenever questions or issues came up. The overall value is strong compared to similar payroll providers, offering a good balance of features and cost. #### Cons While Gusto generally works well, some advanced features and integrations may not be as robust as those offered by larger company focused payroll services. As a small business user, this wasn't an issue, but businesses with more complex HR or payroll requirements may eventually outgrow some of the platform's capabilities. #### Reasons for choosing Gusto Paycor was more costly and did not have very good reviews. #### Reasons for switching to Gusto I manage a small business Gusto was more cost effective. --- ### Mucho Gusto - Overall rating: 4/5 - Reviewer: SHANNON H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Gusto is very user friendly platform that allows you to link benefit deductions as well as calculates your taxes and withholdings. It also handles your W2 and 1099s. Although the basic package is affordable you can run into higher costs for essential addons such as time tracking. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The feature I like most about Gusto is that it will allow you to run payroll as often as needed without extra charges for standard processing and it allows new hires to enter their own information regarding direct deposit and deductions which is time saving for administrative. #### Cons The thing I like least about Gusto is that customer support is only during weekday hours. There is no weekend availability. --- ### DO NOT USE THIS COMPANY - Overall rating: 1/5 - Reviewer: Dovid D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered In the beggining it was okay, now customer service and response is abysmal.. I cannot get a response without doing things like this. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They seemed to have an easy and effective setup this was a lie. In the begging they responded quickly to chat only to never respond to anything short of escalations #### Cons They lie about forms and tax filing so that they cause loss of money to the company. They claim i filled out a w-4 which they used to determine the tax witholding but they lied about it #### Reasons for choosing Gusto Because they seem to actually know what they are doing --- ### Simple and Reliable Payroll Management - Overall rating: 4/5 - Reviewer: Cody M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Gusto was very positive. The platform made payroll and employee management simple, organized, and much less time-consuming. I liked the user-friendly interface, automation, and convenience of having important HR and payroll tasks in one place. While there are a few areas that could be improved, Gusto was reliable and easy to use overall. I would recommend it to businesses looking for a straightforward payroll and HR solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Gusto was how easy it made managing payroll and employee information. The platform is simple to navigate, saves time, and keeps important payroll tasks organized in one place. I also appreciated the automated features, which helped reduce manual work and made it easier to stay on top of payroll deadlines and employee records. Overall, Gusto provided a convenient and user-friendly experience. #### Cons What I liked least about Gusto was that some of the more advanced features and options could be difficult to find or understand at first. Pricing can also become a concern as your business grows and you need additional features. While the platform is generally easy to use, a few areas could benefit from more customization and clearer guidance. --- ### Amazing tool - Overall rating: 5/5 - Reviewer: Tahja P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fast, Efficient and Reliable. It gets the job done in a straightforward package and employees have minimal, if no issues using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, rarely ever any downtime and has all the necessary features to get the job done. We have also noticed it has updated with many useful features since we've started using it. #### Cons It does take a bit of practice or at least consistent usage to be able to navigate through all the features quickly. However, it's not something that I will say is too difficult either. --- ### Easy to use and reliable for everyday payroll tasks - Overall rating: 4/5 - Reviewer: Manuel V. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Gusto has been positive. It's easy to use for everyday tasks, and I rarely run into major issues. There are a few areas that could be more intuitive, but it gets the job done well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most is that everything feels organized and easy to navigate, so I can usually find what I need without much effort. It also makes tasks like checking payroll and documents pretty straightforward. #### Cons Some pages can feel a little slow to load, and a few settings are harder to find than they should be. I also wish there were fewer clicks for some common tasks. --- ### Surprisingly good results - Overall rating: 5/5 - Reviewer: Hayden B. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used to do our time sheeting with papers and those were awful to manage. Taxes are handled through Gusto so I don’t have to worry too much about that either. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding worked as well as could be hoped for. When we added a bunch of new hires at once the onboarding process did not fall apart. #### Cons The Pay Group Setting is buried behind some obscure Yes/No toggle. This took me TWO HOURS TO FIND ON TUESDAY before I clicked the wrong Menu and inadvertently found it. Creating customized reports are nearly impossible. --- Showing 1 - 10 of 4224 Reviews [See All Reviews](https://www.softwareadvice.com/product/20428-Gusto/reviews/) ## Gusto FAQs - Why is Gusto so popular? Gusto combines essential business tools—payroll, benefits, and HR management—in an easy-to-use platform. Small business owners appreciate its automated tax calculations, direct deposit capabilities, and time-saving features. The software's modern interface and responsive customer support make it accessible for companies without dedicated HR staff. - How much does Gusto cost a month? Gusto offers several pricing tiers starting at $49 per month plus $6 per person for the Simple plan. The Plus plan costs $80 monthly plus $12 per person, while the Premium plan requires $180 monthly plus $22 per person. A Contractor-only option is available at $35 monthly plus $6 per contractor monthly. - Is Gusto hard to use? Most users find Gusto straightforward and user-friendly. The platform features an intuitive interface for both administrators and employees. New users can complete setup in minutes, while the employee self-service portal makes it simple for staff members to access pay stubs, tax documents, and benefits information. - Does Gusto have hidden fees? Gusto maintains transparent pricing with no hidden costs. Each plan includes clear per-month and per-person fees. The base price covers unlimited payroll runs, tax filings, and direct deposits. Additional services such as health benefits or 401(k) administration may have separate costs based on usage. - Does Gusto track sick time? Yes, Gusto tracks sick time and other forms of paid time off. The system automatically calculates accruals based on your company's policies, allows employees to submit time-off requests, and maintains compliance with state and local sick leave laws. Managers can approve requests and monitor balances through the dashboard. ## Gusto Popular Comparisons [RUN Powered by ADP vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/422321-adp-run/)[Rippling vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/410674-rippling/)[Deel vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/248344-deel/)[BambooHR vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/27196-bamboohr/)[Paylocity vs Gusto](https://www.softwareadvice.com/compare/4537-web-pay/vs/20428-Gusto/)[Paycom vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/32588-paycom/)[ADP Workforce Now vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/419219-adp-workforce-now/)[Paychex Flex vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/428169-paychex-flex/)[Paycor vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/414126-paycor-perform/)[Asure vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/25027-asure-payroll/)[isolved vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/187108-isolved/)[Patriot Software vs Gusto](https://www.softwareadvice.com/compare/3746-Patriot-Software/vs/20428-Gusto/)[UKG Pro vs Gusto](https://www.softwareadvice.com/compare/20428-Gusto/vs/419212-ukg-pro/) [Compare All Alternatives](https://www.softwareadvice.com/product/20428-Gusto/alternatives/) Stuck Between Options? 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