All Gusto Reviews
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Gusto Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.4
Value for money
4.5
Functionality
4.5
Pros
"The location tracking feature is particularly helpful, as it allows employees to manually clock in, clock out, and take breaks within our building's geofence all from their phones!"
"We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules!"
"It simplifies Payroll and Human Resources, it bundles a lot of useful tools such as onboarding, and its scalable."
Cons
"Another small but annoying usability issue is that when you tab to the next employee, it doesn’t stay in the same section you were working in—you have to keep navigating back to where you were, which slows things down."
"They have reported long loading periods when attempting to clock in or out, and there are occasional issues with the location [tracking/accuracy]."
"Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal."
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