# Interakt Software Reviews, Demo & Pricing - 2026 > Review of Interakt Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/22158-interakt --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Interakt Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Interakt 2026: Benefits, Features & Pricing Wondering if Interakt is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Interakt 5.0 [(5)](https://www.softwareadvice.com/product/22158-interakt/#reviews) Pricing Starting at $49.00 per month ### About Interakt Interakt is a cloud-based customer relationship management (CRM) solution that caters to businesses of all sizes across various industries. Interakt helps users capture leads. Existing leads can be imported into the system, divided into segments and nurtured in real-time. Interakt has a customer database where users can track customer sessions and activities. Each customer has a profile where users can track customer progress and group them into segments. Interakt also features email automation, which includes customizable templates and sends automated marketing and transactional emails. A live chat module is included in the solution. Users can engage new customers and provide live support for existing customers. Chat windows are customizable and an offline mode is offered. Interakt offers services on a monthly subscription basis that includes support via FAQs and through an online helpdesk. Wondering if Interakt is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Interakt User Interface ## Popular Interakt Alternatives Main Product Interakt 5.0 [(5)](https://www.softwareadvice.com/product/22158-interakt/#reviews) Ratings Breakdown - 4.20Ease of use - 4.0Value for money - 3.40Customer support - 4.0Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Salesforce Starter](https://www.softwareadvice.com/product/82914-Salesforce-Starter/) 4.4 [(224)](https://www.softwareadvice.com/product/82914-Salesforce-Starter/reviews/) Ratings Breakdown - 4.03Ease of use - 3.96Value for money - 4.08Customer support - 4.21Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/) 4.1 [(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) Ratings Breakdown - 4.04Ease of use - 4.13Value for money - 3.95Customer support - 4.10Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1310)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Interakt Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Interakt Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Interakt Alerts/Escalation Automated Routing Autoresponders Calendar/Reminder System Campaign Analytics CAN-SPAM Compliance Chat/Messaging Contact Management CRM Customer Database Customer History Customer Segmentation Customer Surveys Customizable Branding Customizable Templates Data Import/Export Dynamic Content Email Marketing Email Templates Event Triggered Actions Feedback Management For Insurance Industry Help Desk Management Image Library Interaction Tracking Internal Chat Integration Knowledge Base Management Lead Capture Lead Management List Management Live Chat Macros/Templated Responses Marketing Automation Performance Metrics Real-Time Chat Search/Filter Self Service Portal Subscriber Management Template Management Ticket Management Web-based Deployment Widgets WYSIWYG Editor ## Interakt Integrations Shopify Integration rated undefined from -1 review Squarespace Integration rated undefined from -1 review Weebly Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review BigCommerce Integration rated undefined from -1 review Cloudflare Integration rated undefined from -1 review See all 9 integrations ## Interakt User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 3.4 Functionality 4.0 Have you used Interakt and would like to share your experience with others? SS Subhash S. Verified reviewer Used daily for more than 2 years Review source Reviewed July 2016 Amazing all in one customer engagement tool 5 I find this tool very helpful for all my customer engagement needs. One of the best tools when it comes to E-mail Marketing, Customer Support. The support staff is very active and helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy interface,Fast and Smooth. Cons: I couldn't find a problem in the system till now, everything is working smooth. Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others. Read More VR Verified Reviewer Furniture 51-200 employees Used other for more than 2 years Review source Reviewed January 2018 Interakt is the swiss army knife of online customer engagement. Affordable and easy to use. 5 Interakt helped us during a time when we did not have integrated customer data. We mainly used it for live chat and for popping notifications. It also hosted our FAQ and served as a way to manage customer inquiries. Ratings Breakdown 5 Ease of use 5 Value for money 2 Customer support 5 Functionality Pros: Interakt is several products for the price of one. It includes a basic ESP, live chat, FAQ creator, notification, push notification, popup creator, light CRM and more. That, and it is extremely affordable for a small business. It would be a great solution for new businesses that need a cheap, all-in-one solution for online customer interaction. They have even created an all-in-one widget that allows you to call, chat, Facebook Message, or create a help ticket. The FAQ designer is also quite nice. And since the platform will keep user information, it will retain user activity into profiles so that you can get a more complete view of each lead. You can also setup some basic automated email campaigns, though if you're looking for a robust automated workflow ESP you best look elsewhere. Cons: The only negative is customer support. First off, the companies appears to be based in India, so which in my experience has only been an issue when dealing with office hours. When I first signed up a few years ago, actually the customer support was very good. However, I think there have been some changes in the support structure there and ever since it has been very difficult to get help. In addition, it seems that the product development side is nowhere near as active as it once was. While it already offers a lot for the money, it seems that the ownership may not be as quick to release future updates. Because of this, it can require a little know-how to implement some of the more complicated features. Read More ks kiran s. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 6 months Review source Reviewed February 2023 fraud 5 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Useless and expensive product/ app.Beware. Scam. Fraud.I ended up paying over Rs. 12000/- They levy extra charges also that you come to know later and then do not cancel the subscription if you ask them to and continue to fleece you. I did not have Rs.1 benefit from this. Totally useless. Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used daily for less than 2 years Review source Reviewed June 2016 One of the most worthy tools 5 I've been using Interakt for a year now and I find this tool so very helpful for all my customer engagement needs. If you talk about Lead / User Management, Order data management, E-mail Automation, E-mail Marketing, Customer Support via Live Chat or Helpdesk and even Notifications for my website. I couldn't find such a tool in such less pricing. (Btw, I'm on the free plan). Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: For me, Powerful E-mail Automation, Smart Notifications and smooth Live-Chat. Cons: I couldn't find a problem in the system till now, everything is working smooth. Have listed my feature requests to the product development team of Interakt, and they have delivered a few of them and working on others. Read More GA Ghanshyam A. Used unspecified for unspecified Review source Reviewed December 2015 All In One Customer Engagement Platform 5 Manage your leads , notifications , helpdesk and many more under one platform Ratings Breakdown 5 Ease of use 4 Customer support Vendor Response We appreciate your feedback Mr. Ghanshyam. We hope to serve you with the best we can. Replied September 2016 Read More Showing 1 - 5 of 5 Reviews ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (248) Recently recommended **115** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **108** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **73** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **62** times Stuck Between Options? Our experts can help you compare Interakt with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice