--- title: "Groove Software Reviews, Demo & Pricing - 2026" description: "Review of Groove Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/224461-Groove/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Sales Tracking Software](https://www.softwareadvice.com/crm/sales-tracking-comparison/) / Groove Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/224461-Groove/reviews/)[Alternatives](https://www.softwareadvice.com/product/224461-Groove/alternatives/) # Groove Review From $50/month Free trial 1 plan Wondering if Groove is right for your organization? Our Sales Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Groove 4.7 [(146)](https://www.softwareadvice.com/product/224461-Groove/reviews/) Pricing Starting at $50.00 per month ### About Groove Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove’s sales engagement platform drives more revenue through connected and consistently great sales execution. It makes your sales strategy actionable, reinforces your custom playbook, and applies AI-driven insights that help sellers learn, evolve, and win. Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020. To learn more, visit https://groove.co. Wondering if Groove is right for your organization? Our Sales Tracking Software selection experts can help you in 15 minutes or less. ## Groove User Interface ## Popular Groove Alternatives Main Product Groove 4.7 [(146)](https://www.softwareadvice.com/product/224461-Groove/reviews/) Ratings Breakdown - 4.66Ease of use - 4.62Value for money - 4.70Customer support - 4.55Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/) 4.9 [(442)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/) Ratings Breakdown - 4.78Ease of use - 4.67Value for money - 4.69Customer support - 4.79Functionality Pricing Starting at $22.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Salesloft](https://www.softwareadvice.com/product/169741-Salesloft/) 4.3 [(232)](https://www.softwareadvice.com/product/169741-Salesloft/reviews/) Ratings Breakdown - 4.30Ease of use - 4.10Value for money - 4.08Customer support - 4.24Functionality Pricing Available upon request Get Price ## Groove Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Groove Features - Popular features found in Sales Tracking Activity Dashboard Appointment Scheduling Interaction Tracking Task Management - More features of Groove Access Controls/Permissions Activity Tracking Alerts/Notifications API Auto-Dialer Business Process Automation Calendar Management Calendar Sync Call Logging Call Recording Call Scheduling Call Tracking Metrics Campaign Analytics Campaign Management Client Management Collaboration Tools Commenting/Notes Communication Management Contact Management Content Management CRM Customer Database Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Drip Campaigns Email Management Email Marketing Email Templates Email Tracking Engagement Tracking Event Triggered Actions Field Sales Management For Insurance Industry For Sales Teams/Organizations Lead Capture Lead Management Lead Qualification Meeting Management Mobile App Multi-Campaign Opportunity Management Performance Management Performance Metrics Pipeline Management Prospecting Tools Real-Time Analytics Real-Time Data Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Sales Activity Management Sales Automation Sales Pipeline Management Sales Reports Sales Trend Analysis Scheduling Search/Filter Strategic Planning Team Management Template Management Territory Management Third-Party Integrations Workflow Automation Workflow Management ## Groove Integrations LinkedIn for Business Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Highspot by Seismic Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review Seismic Integration rated undefined from -1 review See all 9 integrations ## Groove User Reviews ## Groove customer ratings - Overall rating: 4.7/5 - Total reviews: 146 ### Rating distribution - 5 stars: 106 reviews (73%) - 4 stars: 35 reviews (24%) - 3 stars: 4 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### Great tool to align Customer Success and Sales - Overall rating: 5/5 - Reviewer: Chad H. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a very positive experience with Groove and I would highly recommend the product as a communication tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We love the auto-logging of emails to Salesforce.com. It's a very easy tool to set up and deploy. Due to its great integration with Gmail, we had a better understanding of the communication frequency we had with our clients. The email templates were also very beneficial. #### Cons I often found out that the Salesforce.com integration was broken for a user after the fact. It would be helpful to have sent alerts to the admins. --- ### Great Tool - Overall rating: 5/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have't had any issues with Groove. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the email tracking. It's always a plus to know when your email has been opened or read. I also love the fact that I can set a reminder on the actual email. #### Cons I wish that we could send multiple personalized emails to clients. For example, I would like to say Good Morning Mr. or Mrs. XYZ but have the body of the email verbiage remain the same. There are times we need to send 20 emails to customers all at once but do not want to have all of the email addresses visible to other clients. --- ### Makes Mass Communication Easy - Overall rating: 5/5 - Reviewer: Angela A. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can have so many saved templates to be able to reach everybody that I need to in a timely manner. #### Cons I wish you could have a specific schedule for every day's date vs one general weekly schedule in the calendar. --- ### Game changing tool - Overall rating: 5/5 - Reviewer: Sam S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am a huge proponent of Groove. It makes my life easier and helps my organization maximize value from our investment in Salesforce. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I absolutely love Groove and it's ability to power my sales engagement. The integration with Gmail and Salesforce are seamless. It works like a charm. #### Cons I have no complaints about this software and would recommend it for any organization that uses Salesforce. --- ### Consolidate team email in one spot - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love Groove and have enjoyed using it for the past year and a half! Everything can be found in my team's folder and new templates can be uploaded easily. #### Cons It can be difficult to integrate new teammates into this software. However, we have had a mostly positive success rate. --- ### Essential tool for integrating email with Salesforce - Overall rating: 4/5 - Reviewer: Dan N. - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Groove is a necessity for our teams to work across email accounts and Salesforce. It makes recording email interactions quick and easy. #### Cons There are some limitations in that you can only view a certain number of cases when Grooving an email to a Salesforce record, and there is no way to choose the order in which those cases appear. Ideally it would be great to either display all cases, or present the cases with most recent first. --- ### Why Groove Works For Me - Overall rating: 5/5 - Reviewer: Mike N. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I started using Groove, I now know when my emails are opened, so it makes for an easy follow-up, and I know how to handle the recipient. Works like a charm, every time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its easy, and I don't have to waste a lot of time learning new things #### Cons Nothing to dislike. Its a perfect tracking system. --- ### Lifesaving Resource - Overall rating: 5/5 - Reviewer: Tiffany B. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Groove has made it easier to email students from my web browsers instead of their Salesforce page, allows students to put time on my calendar via online, which is a little less intimidating and allows them to have control over their schedule. For students, who I need to keep more accountable I can see when and how many times they opened it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great tool for logging items into Salesforce, an amazing tool to check when and where an email was opened. , allows students to book time directly on my calendar. #### Cons I do not like some items in the groove sceduler, ex. use must always re name the meeting title even if it a preset one. --- ### Groove is wonderful - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Groove works seamlessly with gmail. I am able to create templates incredibly fast and implement a wonderful work flow. The analytics are extremely helpful to know what emails to use and how to refine them to create better open rates. #### Cons The only con is a positive because when there is an update, you have to refresh gmail. Nothing big, but sometimes annoying (they are just making it better). --- ### Shake your Groove thang, yeah yeah - Overall rating: 5/5 - Reviewer: Jaryd H. - Verified reviewer: Yes - Industry: Music - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am able to scale my prospecting through gmail, with it logging everything into Salesforce. You can set up your prospecting flow with calls, email, LinkedIn interactions, etc. They keep up to date on the latest prospecting methods and give you the ability to automatically log it in Salesforce. ALSO, the calendar feature allows prospects to access my google calendar by clicking the Book a Meeting link in my signature. I love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It streamlines my sales process like I would want software to streamline my sales process. It integrates beautifully with my GMAIL and Salesforce apps. #### Cons Can't really think of anything to hate on. I like it. --- Showing 1 - 10 of 146 Reviews [See All Reviews](https://www.softwareadvice.com/product/224461-Groove/reviews/) ## Groove Popular Comparisons [Salesforce Sales Cloud vs Groove](https://www.softwareadvice.com/compare/2764-Salesforce/vs/224461-Groove/)[HubSpot CRM vs Groove](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/224461-Groove/)[Ploomes CRM vs Groove](https://www.softwareadvice.com/compare/224461-Groove/vs/449937-Ploomes/)[ActiveCampaign vs Groove](https://www.softwareadvice.com/compare/5398-activecampaign/vs/224461-Groove/) [Compare All Alternatives](https://www.softwareadvice.com/product/224461-Groove/alternatives/) ## Other Top Recommended Sales Tracking Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **106** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **69** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **66** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18806) Recently recommended **63** times Stuck Between Options? 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