--- title: "GemEx App Software Reviews, Demo & Pricing - 2026" description: "Review of GemEx App Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/225745-Luna/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Space Management Software](https://www.softwareadvice.com/space-management/) / GemEx App Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # GemEx App Review Custom quote 2 plans Wondering if GemEx App is right for your organization? Our Space Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview GemEx App 4.2 [(12)](https://www.softwareadvice.com/product/225745-Luna/#reviews) Pricing Pricing available upon request ### About GemEx App GemEx App (formerly Luna): Your Ultimate Workplace Companion. A white label workplace experience app to effortlessly navigate your workplace. Seamlessly designed with a myriad of user-friendly features, this app streamlines your daily routines and optimises your work experience. Home Your homepage within the GemEx App, the Home module is where you can find what you have planned for today. Our smart recommendation tiles will help you navigate to the best features for you in just a single tap, while My Feeds brings all of your upcoming bookings and notifications into a single convenient place. Book The Book module shows you availability for all bookable resources in your workplace – say goodbye to wandering the halls looking for an open meeting room or struggling to find a hot desk to plant yourself for the day! Choose your resource (desk, meeting room, parking space or more), and we’ll show you what’s available for that time. We'll even recommend alternative times or resources if there is nothing available. And now, when you book a meeting room or breakout space, you can create an online meeting and invite your colleagues, whether they’re in the office or not, allowing you to c... hoose a time based on their availability. Find Tired of getting lost in your workplace? Hunting through the entire office to find that meeting room you’ve never been to before? This problem is a thing of the past thanks to the Find module! Search for the resource you’re looking for, select it from the list or map, and GemEx provides directions from your current location. Choosing a resource on the Find map even shows you its availability, amenities, and environmental conditions based on IoT sensors installed in the office! Building Information & Services Looking for the nearest first aid station? Can’t remember how to connect a device to the WiFi network? Want to find out about the food services available in the building? Visiting a different office location and want details of how to get there? Want information about the local transport links? All of this information and more can be found in the various informational modules throughout the app (supported by our in-built content management system). Support Have you noticed a defect in your workplace? A leaking pipe, a bathroom that has run out of soap, a printer that’s on the fritz? Using the Support module you can raise a request with the local facilities team and check progress until it’s eventually resolved. You can even drop a pin on the map to locate the defect, in case there’s a leak in the middle of a floor. Feedback After using a hot desk or meeting room, all of us have wanted to leave some feedback whether it’s negative – a missing remote control, a broken power cable – or positive – a well laid-out AV panel, a better than expected computer. Using the Feedback module, you can submit this information and we’ll relay it to the proper department. FAQs Have a question? Need some information about how to use the application? Then head to the FAQ module – if your question isn’t answered by our pre-written responses, just use the “Ask a Question” button to submit a new question to your app admins and we’ll pass them enough information to get back to you. Events When your workplace is having a corporate event, whether it’s a Christmas party or just a social evening, it can be hard to keep track of the details. Luckily, GemEx’s Event module gathers all of that information in one place for easy review! Colleagues In any workplace using hot desks, collaborating with a colleague can be a major pain – whether that’s sitting together with your team or finding a team mate to have a quick face-to-face. Enter the Colleague module, allowing you to ask a colleague where they are and receive easy to follow directions to lead you to them. Busyness Looking for a quiet desk? Check desk availability for quiet working spaces or accommodate team bookings efficiently. Do you work for GemEx App? [Manage this product listing](https://www.g2.com/products/gemex-app/claim_requests/new?auto=true) Wondering if GemEx App is right for your organization? Our Space Management Software selection experts can help you in 15 minutes or less. ## GemEx App User Interface ## Popular GemEx App Alternatives Main Product GemEx App 4.2 [(12)](https://www.softwareadvice.com/product/225745-Luna/#reviews) Ratings Breakdown - 4.17Ease of use - 3.89Value for money - 4.40Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) 4.8 [(1066)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.65Value for money - 4.83Customer support - 4.57Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(757)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Clearooms](https://www.softwareadvice.com/meeting-room/clearooms-profile/) 4.7 [(232)](https://www.softwareadvice.com/meeting-room/clearooms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.66Value for money - 4.68Customer support - 4.61Functionality Pricing Starting at £10.00 per month Get Price Alternative Product [Maintenance Connection](https://www.softwareadvice.com/cmms/maintenance-connection-profile/) 4.4 [(444)](https://www.softwareadvice.com/cmms/maintenance-connection-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.18Value for money - 4.38Customer support - 4.30Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [Access Maintain Evo](https://www.softwareadvice.com/product/531582-Access-Maintain-Evo/) 4.2 [(20)](https://www.softwareadvice.com/product/531582-Access-Maintain-Evo/#reviews) Ratings Breakdown - 4.35Ease of use - 4.0Value for money - 4.22Customer support - 4.15Functionality Pricing Starting at £65.00 per month Get Price ## GemEx App Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Core Pricing available upon request Plan includes: - admin platform - employee app - white-label branding - unlimited admin users - Grid view for Booking Managers - Standard analytics - Dedicated account manager - Single-sign on authentication - Web app - Colleague finder Read More Pro Pricing available upon request Plan includes: - All core features - Cloud CMS for Events, News & FAQs - Booking services management - Visitor management - Food & beverage content - Employee Feedback - FM service request management - Kiosk views - Meeting room panel views Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GemEx App Features - Popular features found in Space Management Floor Plans & Maps Occupancy Management Space Reservation Usage Tracking/Analytics - More features of GemEx App Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Approval Process Control Automated Scheduling Availability Indicator Availability Management Booking Management Calendar Management Calendar Sync Categorization/Grouping Communication Management Compliance Management Customizable Branding Customizable Forms Customizable Reports Data Import/Export Desk Availability Schedule Desk Booking Desk Reservation Digital Signage Drag & Drop Email Management Email Reminders Employee Directory Employee Self Service Event Calendar Event Scheduling Facility Asset Management Facility Scheduling Hot Desking iCalendar Support Internal Meetings Meeting Management Meeting Room Booking Microsoft Outlook Integration Mobile App Multi-Location Online Booking QR Codes Real-Time Data Real-Time Notifications Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Reservations Management Resource Allocation & Planning Resource Management Room Availability Schedule Room Booking Scheduling Search/Filter Service Request Management Single Sign On Space Management SSL Security Status Tracking Surveys & Feedback Task Management Third Party Booking Third-Party Integrations User Management Utilization Reporting Vendor Management Visitor Management Wayfinding Workflow Management Work Order Management ## GemEx App Integrations Jira Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review akenza Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Kontent.ai Integration rated undefined from -1 review See all 10 integrations ## GemEx App User Reviews ## GemEx App customer ratings - Overall rating: 4.2/5 - Total reviews: 12 ### Rating distribution - 5 stars: 6 reviews (50%) - 4 stars: 4 reviews (33%) - 3 stars: 1 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (8%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 3.9/5 - Customer support: 4.4/5 - Functionality: 4.3/5 --- Have you used GemEx App and would like to share your experience with others? ### Excellent Product - Overall rating: 5/5 - Reviewer: Sallie C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good graphics and easy to use so overall an excellent experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and understand with minimal instruction needed #### Cons The message that appears in the top right hand corner to confirm you have made a change, it stays there too long, when changing parameters on several sites, this is very annoying! --- ### Gemex Review - Overall rating: 4/5 - Reviewer: Lisa P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Up and down but that was more to do with the location than the units #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When it works properly the information is amazing #### Cons Its speed and easiness to use and read and to get reports from --- ### Terminally Flawed - Overall rating: 1/5 - Reviewer: Simon L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The App in itself has many positive features and considerable flexibility to be a powerful tool in estates management and strategy. BUT Navigation is clunky when addressing it's more detailed features eg average and peak usage of a particular floorplate over an extended period. When the base data has large gaps - see coment about gateways - the App is worse than useless because it provides a distorted view of the truth. The roll-out of the 3g to 4g update without any consultation was woeful: we are an IT outsourcer and if we treated our customers that way we'd be out of business in six months. After a five year relationship we have taken the easy decision to terminate our relationship #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Reporting toolset has the potential to be a strategic asset - undermined by poor data capture reliability #### Cons 1) Initial setup failed to adequately consult with a broad enough set of stakeholders to establish the business need and ensure sufficient understanding of the benefits that could be delivered. Result was the setup was badly flawed from the outset. 2) Gateways are an unmitigated disaster - across an estate of five large buildings not one has had a complete set of working Gateways in the past five years. The impact of this has been to totally undermine the quality of the data whenever I tried to convince sceptical stakeholders that they didn't need the space they were using. #### Vendor response Thank you for the feedback and highlighting our useful features. We're sorry for your challenges with the gateways which are supplied by a 3rd party. We work closely with clients to help them reach their business goals and offer advice on 3rd party suppliers but ultimately it is the clients choice. After investigation we've seen your company has won an award for the project our product was used in and saved millions annually thanks to estate consolidation from the analytics provided by our platform. We are always available to answer queries, please reach out if needed. Best wishes from the Spica team. Replied January 2025 --- ### Awesome GemEx - Overall rating: 5/5 - Reviewer: Davy H. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GemExp provides a sort of one stop shop for all things reserves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having on the go access to the facility and its resources. #### Cons Easy to use and very convenient, less hassle. --- ### Still a new user - Overall rating: 5/5 - Reviewer: Takara T. - Verified reviewer: Yes - Industry: Accounting - Company size: 10000+ employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As previously stated, I do not use it often. However, the times that I have it was easy to navigate, so user friendly. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the clean look of the app interface. #### Cons I haven't used it enough to have an opinion about what I don't like. --- ### It did the job well enough - Overall rating: 3/5 - Reviewer: Gareth B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The overall user interface is good and it is easy to use. #### Cons Some of the features were not as good as I would have liked. --- ### Steve's GemEx review - Overall rating: 5/5 - Reviewer: Steve M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Simple and easy to use. No guide given but worked out how to use after trial and error #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's quick and easy to check available resources for staff wanting to make bookings #### Cons The feature to make bookings on GemEx no longer works #### Reasons for choosing GemEx App Have only used GemEx. Our project team and IT purchased the product --- ### Great system! - Overall rating: 5/5 - Reviewer: Lasse L. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it! After being introduced to another system, Gemex is even better! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy, fast, functional, great support and a innovative product! #### Cons Nothing that I can think about, nothing big. --- ### Very functional but has a few confusting elements. - Overall rating: 4/5 - Reviewer: Dori H. - Verified reviewer: Yes - Industry: Executive Office - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have only touched the surface when it comes to using Gemex. There are a few nuancies, for example, it constantly needs re-freshed. Perhaps not as responsive as it could be. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros We use this mostly for visitor management and resource bookings. Once you get the hang of it, it's extremly valuable #### Cons It's taken me some time to understand some 'quirks' that it has. Cancelling or editing can be a little confusing. --- ### Very Handy - Overall rating: 5/5 - Reviewer: Eamonn B. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Enjoy using this app because of the ease in which it is to operate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The speed of updating real time information to the user. #### Cons the Gemex app does everything we need it to do. --- Showing 1 - 10 of 12 Reviews Load More Reviews ## Other Top Recommended Space Management Software [Tactic](https://www.softwareadvice.com/product/334969-Tactic/) **4.7** (78) Recently recommended **13** times [CADapultFM](https://www.softwareadvice.com/cafm/cadapultfm-profile/) **4.9** (8) Recently recommended **11** times [Wisp](https://www.softwareadvice.com/space-management/wisp-profile/) **4.9** (19) Recently recommended **3** times [Maintenance Connection](https://www.softwareadvice.com/cmms/maintenance-connection-profile/) **4.4** (444) Recently recommended **0** times Stuck Between Options? Our experts can help you compare GemEx App with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice