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> Reviews of Momence. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Momence is a good fit for you!

Source: https://www.softwareadvice.com/product/225841-Ribbon/reviews

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Momence Reviews

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# Momence Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(45)

4

(8)

3

(8)

2

(4)

1

(11)

## Secondary Ratings

Ease-of-use

3.9

Customer Support

3.7

Value for money

3.8

Functionality

3.9

* * *

### Pros

"Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid."

"The Teachers love it for the Substitution feature, How it seamlessly integrates into their Google Calendars, and how they can verify the accuracy of their payroll."

"I also love its integration with META and Google for our Marketing efforts (Leads Funnels, Analytics, integrated forms, etc.)"

### Cons

"I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week."

"you're forced to manage leads in small batches - of course they provided a CSV IMPORT feature but no CSV export feature (probably bc they want to make it as difficult as possible for customers to leave) But bc of the limitations of their CRM today their support suggested the only way i can get to that data is to manually export data (since the lead management panel only shows a limited number of fields the task of exporting a months worth of leads so we can actually contact them the way we want to?"

"They allow you to create custom fields for data you collect in your FB ads, but they DO NOT allow you to create custom fields in your email or SMS messaging - imagine how infuriating it is for us for example - we have a massage studio and when people respond to our ads they give us a prefered appt time - we have to MANUALLY reply to each one bc momence doesn't have features CRMS from 5 years ago have."

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Momence Reviews, Pros and Cons - 2026 Software Advice