# B12 Software Reviews, Demo & Pricing - 2026 > Review of B12 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/227788-B12 --- [Home](https://www.softwareadvice.com/) / [Content Management Software](https://www.softwareadvice.com/cms/) / B12 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/227788-B12/reviews/)[Alternatives](https://www.softwareadvice.com/product/227788-B12/alternatives/) # B12 2026: Benefits, Features & Pricing Wondering if B12 is right for your organization? Our Content Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview B12 4.1 [(113)](https://www.softwareadvice.com/product/227788-B12/reviews/) Pricing Starting at $49.00 per month ### About B12 B12 allows users to build and deploy professional websites with minimal coding. It provides all the necessary tools for running an online business. The platform focuses on mobile-friendly, SEO-optimized websites, enabling users to work on growing the business itself. The web-building platform takes care of maintenance and website updates to save time. Analytics are sent regularly, so admins can review performance metrics to identify areas needing improvement. B12 provides client engagement tools that facilitate communication and collaboration to help strengthen customer relationships. Integrated features like contact management, online scheduling, and customizable forms help to simplify customer relationship management. B12 software handles bills, collects payments, and sends automated payment reminders. Users looking to revamp their existing website can benefit from the platform's SEO services, including content updates and improved search visibility. Wondering if B12 is right for your organization? Our Content Management Software selection experts can help you in 15 minutes or less. ## B12 User Interface ## Popular B12 Alternatives Main Product B12 4.1 [(113)](https://www.softwareadvice.com/product/227788-B12/reviews/) Ratings Breakdown - 3.99Ease of use - 3.94Value for money - 4.0Customer support - 3.96Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10708)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.26Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Canva](https://www.softwareadvice.com/graphic-design/canva-profile/) 4.7 [(13349)](https://www.softwareadvice.com/graphic-design/canva-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.61Value for money - 4.40Customer support - 4.55Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.5 [(3402)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Elementor](https://www.softwareadvice.com/blog/elementor-profile/) 4.6 [(906)](https://www.softwareadvice.com/blog/elementor-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.52Value for money - 4.24Customer support - 4.57Functionality Pricing Starting at $11.99 per month Get Price Alternative Product [Adobe Illustrator](https://www.softwareadvice.com/fashion-design/adobe-illustrator-profile/) 4.8 [(8651)](https://www.softwareadvice.com/fashion-design/adobe-illustrator-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.31Value for money - 4.26Customer support - 4.71Functionality Pricing Starting at $22.99 per month Get Price ## B12 Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Basic $49.00 flat rate, per month Plan includes: - Client Intake Forms - Contact Management - Custom Domain & Email Address - Custom Website - Dedicated Launch Team - Easy-to-Use Website Editor - Email Marketing - Esignatures - Expert Web Design - Images Read More Professional $199.00 flat rate, per month Plan includes: - Custom domain - Remove B12 ads - Website Hosting - Website Editor - TLS certificate - Website Traffic Analysis - On-Site Conversion Tools - Email Forwarding - Email Marketing - Online scheduling Read More Advanced $399.00 flat rate, per month Plan includes: - Client Intake Forms - Contact Management - Custom Domain & Email Address - Custom Website - Dedicated Launch Team - Easy-to-Use Website Editor - Email Marketing - Esignatures - Expert Web Design - Images Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## B12 Features - Popular features found in Content Management Access Controls/Permissions Audio File Management Content Library Customizable Templates Image Editing Search/Filter SEO Management Text Editing Version Control Video Support - More features of B12 Activity Dashboard Auto Update Calendar Management Collaboration Tools Contact Management Content Generation Content Management Content Publishing Options Conversion Rate Optimization Creative Design CRM Customizable Branding Customizable Forms Data Import/Export Design Management Document Management Drag & Drop eCommerce Management Electronic Forms Electronic Payments Email Management Email Marketing Form Builder Forms Management Landing Pages/Web Forms Media Library Natural Language Processing Newsletter Management Online Booking Tools Personalization and Recommendation Pre-built Templates Preview Functionality Real Time Editing Reporting/Analytics Reporting & Statistics Responsive Web Design Social Media Integration Survey Builder Third-Party Integrations Visitor Tracking Web Forms Website Analytics Website Management Website Publishing Options ## B12 Integrations Twitter/X Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Drift Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Google Forms Integration rated undefined from -1 review See all 13 integrations ## B12 User Reviews Overall Rating 4.1 Ratings Breakdown 5 61% 4 19% 3 4% 2 5% 1 11% Secondary Ratings Ease of Use 4.0 Value for money 3.9 Customer support 4.0 Functionality 4.0 Timurlan A. Verified reviewer Consumer Services 2-10 employees Used daily for less than 6 months Review source Reviewed November 2018 Best website builder I have ever seen 5 Great experience Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: B12 is what entrepreneurs of small business like me were waiting today. Machine learning + educated humans turns building a website into a big pleasure. I made an amazing website only in 1 day and got SEO included for a very small price. CSR from B12 is amazing! He helped me to overcome some difficult issues over the phone and additionally walked me through other 3d party services which are not included in B12 to improve my website functionality. Definitely would suggest this platform for everyone and will launch couple more websites soon. Thank you again B12 and thank you Dan! Cons: Sometimes pictures are loosing elements because of resizing may be.. IDK Vendor Response Hello Timulan! Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. You are amazing too! Best, Team B12 Replied April 2019 Read More Matt K. Verified reviewer Design Self-Employed Used weekly for less than 12 months Review source Reviewed February 2019 B12 Does it All 5 My site is art centered. Most professional art websites are a clone of the 'white cube' aesthetic and one is not memorable from another. B12 gives me the opportunity to stand out from that crowd, and having actual people at B12 to interact with beats others 'email only' policy 100%. Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Pros! \*They are professionals. \*Very easy to work with. \*Very quick to produce results. \*Can recommend insightful improvements. \*Implementation is almost immediate. Cons: Cons? \*Some recommendations are duplicitous. \*Advanced user settings could be a little more streamlined / user friendly. Vendor Response Hello Matt, Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We are more than happy to chat with you and help grow your business! Best, Team B12 Replied April 2019 Read More Jonathan J M. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed October 2019 B12 is a NIGHTMARE! 1 NIGHTMARE! There have been a few shining moments of great work but it wasn’t b12, it’s only specific members of their team. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: When you actually get through to the right person, they’re skilled. Good luck working with any “team”, good luck with them meeting deadlines, good luck with the majority of their support team handing out anything but canned answers. Cons: I’m absolutely mortified with b12. I have been trying to get some straight answers from the b12 team and have been following up DAILY on several confirmed website updates that should have been completed Monday per a b12 email. It’s now Thursday. After having worked with b12 for a few months and submitting some sparkling feedback to surveys and reviews I am now completed 180’ed. How in the WORLD is it that I’ve been following up on an update request this whole week and not a single word on what the delay is??? I need a phone call immediately before I go viral with my email chains and embarrassing idea that b12 has in terms of communication. Read More VR Verified Reviewer Information Services 1001-5000 employees Used daily for less than 6 months Review source Reviewed February 2018 The experience has been phenomenal! 5 My clients and affiliates are attracted to my website. They love the energy of the information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is cutting-edge, easy to use and accommodating. I have nothing but great things to say. It has helped myself as well as my clients. Vendor Response Hello! Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We are glad that your clients love your website as much as we do! Best, Team B12 Replied April 2019 Read More Lucas M. Verified reviewer Computer Software 2-10 employees Used daily for less than 6 months Review source Reviewed March 2019 Speechless 1 It starts off great, everyone is very attentive, you feel welcome, warm, and cuddly, then they hardwire into your stuff and take you for all you got. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I like the look and feel of the product. Don’t stop there too long, you’ll regret it. Cons: From beginning to end this software is nothing but a buy button integration that try’s to pass itself off as a real website. But if it walks like a duck? We all know that one. This is a poor mans excuse of a website, with a rich mans price tag. If you want to destroy your online reputation? This would be the way to go. Vendor Response Hello Lucas, We are really sorry to hear about your experience with B12. We always do our best to ensure our customers have a positive experience and in this case, it looks like we came up short. I had my team look at your account. It looks like though things got off to a shaky start, you were able to connect with our support team and cancel your account. Thank you for giving B12 a try. Best, Team B12 Replied April 2019 Read More VR Verified Reviewer Financial Services 2-10 employees Used daily for less than 6 months Review source Reviewed September 2019 Better options 2 I paid for their design. Ended up doing it myself. I would have chosen WIX or other easier to use for self design if I had known how diffithe designers are to work with Ratings Breakdown 1 Ease of use 2 Value for money 3 Customer support 2 Functionality Pros: Ease to publish once l made changes to content Cons: Difficult to create my own site. Limited and clunky. Vendor Response Hi there, Thanks for your feedback. We're sorry you didn't have a better experience working with our designers. Since you posted this, we've simplified the design request process, as well as made the B12 Editor more powerful and easy to use on your own. We hope you've been able to check it out! Please don't hesitate to reach out if you need help. We'd love to chat with you about your site and any updates you need. Thanks again! Replied March 2020 Read More Jay C. Verified reviewer Education Management 2-10 employees Used other for less than 6 months Review source Reviewed December 2018 Dreadful customer service 2 I am never going to understand the business practice of ignoring a customer asking for a refund. I understand that it's disappointing to lose a sale, but holding my money hostage is not the way to retain business. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: It seems cool, but it's Overkill for people who have some working knowledge of web design. Cons: I can't speak much to the service. It seemed cool, but I quickly realized that it wasn't really necessary for me. I asked for a refund less than 24 hours after purchase. Representatives from the company responded saying I could have my money back, but hounded me to have a demonstration first. I declined and asked for a refund again. This was a few weeks ago. I have emailed several times with no response and no refund. I'm very disappointed and can't recommend B12. This is dreadful customer service. Vendor Response Hello Jay, We are really sorry to hear about your experience with B12. We always do our best to ensure our customers have a positive experience and in this case, it looks like we came up short. I had my team look at your account. It looks like though things got off to a shaky start, you were able to connect with our support team and receive your refund accordingly. Thank you once again for giving B12 a try. Best, Team B12 Replied April 2019 Read More VR Verified Reviewer Business Supplies and Equipment 2-10 employees Used weekly for less than 6 months Review source Reviewed June 2019 Don't do it 1 Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: They are good at selling their technology Cons: Don't go with this company. They will sell you on 'AI' technology and in-house designers who charge hourly and deliver total garbage. Their designers basically change colors around in pre-existing templates - I could've done this in 20 minutes. Yet they wasted 4.5 'design' hours and hundreds of dollars on a generic looking website that would've made my company look totally unprofessional. When I asked for a refund, I was told it's 'company policy' NOT to give refunds, which is a smart policy to have when operating a bad service. Customer service requires you schedule 30 minutes vs. just call/email when you really need them. Scam. Do yourself a favor, go to 99designs and get WAY better results. Vendor Response Hi there, Thanks for your feedback. We're sorry you didn't have a better experience working with our designers. Since you posted this, we have improved on our design process as well as our customer service. Please don't hesitate to reach out if you need help. We'd love to chat with you about your site and any updates you need. Thanks again! Replied March 2020 Read More Perryn O. Verified reviewer Information Technology and Services 11-50 employees Used weekly for less than 6 months Review source Reviewed October 2019 Great for Small Websites, Bad for Content Marketers 3 Great at the beginning from the sales meeting through the design kickoff, then downhill from there. They left me to finish the design with 1 day left before our agreed-upon launch date, the blog is a mess (see my comments in the Cons section), and most of their responses to our request for support are links to videos that don't address the bugs in their system. Ratings Breakdown 2 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: The speed of development and customization of each page with content specific modules is great. Cons: The blog functionality is ridiculous -- you have to manually add blog posts to blog feeds, the platform didn't support more than 30 blog posts initially, and the process of posting a blog is laborious with lots of issues. If I didn't have a blog, I'd like B12 a lot more. Vendor Response Hi Perryn! Thank you for the review and honest feedback! We will keep what you said in mind and work on improving ourselves. Replied May 2021 Read More VR Verified Reviewer 11-50 employees Used other for less than 6 months Review source Reviewed July 2018 Terrible idea and not engaging. Worse than directory listing services. 1 No benefits, all negatives. It is a terrible product that capitalizes on people's need for a new site but without a budget and I like to DIY so I figured I'd give this a shot to my dismay. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: No pros. I went through 3 revisions and the b12 staff never implemented what I asked of them. Not only that, but the design was absolutely horrible. Cons: Horrible product. Horrible website generated. Customer service / their staff that provides revisions dismissed my input. Most people would have steered clear of this at the outset. It promises a lot, and delivers none. Vendor Response Hello! We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online. We would love a chance to make this right for you! Can you reach out to us at hello@b12.io and someone on our team will follow up with you. Best, Team B12 Replied April 2019 Read More Showing 1 - 10 of 113 Reviews [See All Reviews](https://www.softwareadvice.com/product/227788-B12/reviews/) ## B12 Popular Comparisons [Wix vs B12](https://www.softwareadvice.com/compare/159592-wix/vs/227788-B12/)[Canva vs B12](https://www.softwareadvice.com/compare/227788-B12/vs/241577-canva/)[Squarespace vs B12](https://www.softwareadvice.com/compare/157453-squarespace/vs/227788-B12/)[GoDaddy Website Builder vs B12](https://www.softwareadvice.com/compare/181906-godaddy-website-builder/vs/227788-B12/) [Compare All Alternatives](https://www.softwareadvice.com/product/227788-B12/alternatives/) ## Other Top Recommended Content Management Software [Square 9](https://www.softwareadvice.com/cms/square-9-profile/) **4.5** (141) Recently recommended **13** times [Revver](https://www.softwareadvice.com/cms/revver-profile/) **4.4** (967) Recently recommended **12** times [Klyck](https://www.softwareadvice.com/business-plan/klyck-profile/) **4.9** (29) Recently recommended **12** times [DocStar ECM](https://www.softwareadvice.com/cms/docstar-dms-profile/) **4.0** (97) Recently recommended **11** times Stuck Between Options? 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