# Rivet Software Reviews, Demo & Pricing - 2026

> Review of Rivet Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/233932-rivet

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Rivet

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Overview

[Reviews](https://www.softwareadvice.com/product/233932-rivet/reviews/)

# Rivet 2026: Benefits, Features & Pricing

Wondering if Rivet is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Rivet

4.1

[(9)](https://www.softwareadvice.com/product/233932-rivet/reviews/)

Pricing

Starting at $6,000.00 per year

### About Rivet

Rivet makes managing insurance reimbursement easier and more productive while helping to drive revenue acceleration for an organization. As the leading financial diagnostic and operations RCM platform, Rivet offers a suite of differentiated solutions unlike legacy healthcare IT to empower practices to level the “paying” field. With an intuitive and modern design, purposely built for healthcare, Rivet delivers what we feel member RCM professionals need:

-   Claims analytic dashboards to provide the RCM answers that help build a business - with no digging required
-   Accurate net revenue forecasting tools to drive clearer financial health and decision making
-   Robust payer contract management to serve as a sturdy backbone for reimbursement
-   Payer rate benchmarking available down to the TIN to know how your rates compare
-   Contract and fee schedule scenario modeling to maximize the payments that matter
-   Automated GFE compliant eligibility & estimate tools for increased upfront collection
-   Auto-detection and AI-driven underpayment prioritization for payment variances to solve systemically and avoid them in the first place
-   Revenue recovery workflows for denials that maximize speed, a...

ccuracy and productivity

Wondering if Rivet is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

## Rivet User Interface

## Popular Rivet Alternatives

Main Product

Rivet

4.1

[(9)](https://www.softwareadvice.com/product/233932-rivet/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.20Value for money
-   4.89Customer support
-   4.22Functionality

Pricing

Starting at $6000.00 per year

Get Price

Alternative Product

[AdvancedMD Billing Services](https://www.softwareadvice.com/medical/amd-billing-profile/)

4.1

[(85)](https://www.softwareadvice.com/medical/amd-billing-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.89Value for money
-   4.10Customer support
-   3.92Functionality

Pricing

Starting at $0.01 per month

Get Price

Alternative Product

[NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/)

4.0

[(1283)](https://www.softwareadvice.com/medical/nextgen-profile/reviews/)

Ratings Breakdown

-   3.91Ease of use
-   3.73Value for money
-   4.03Customer support
-   3.92Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TotalMD](https://www.softwareadvice.com/medical/totalmd-profile/)

4.4

[(66)](https://www.softwareadvice.com/medical/totalmd-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.51Value for money
-   4.49Customer support
-   4.32Functionality

Pricing

Starting at $129.00 per month

Get Price

Alternative Product

[NextGen Healthcare Practice Management](https://www.softwareadvice.com/medical/nextgen-healthcare-practice-management-profile/)

3.6

[(5)](https://www.softwareadvice.com/medical/nextgen-healthcare-practice-management-profile/#reviews)

Ratings Breakdown

-   4.20Ease of use
-   3.80Value for money
-   3.80Customer support
-   3.80Functionality

Pricing

Available upon request

Get Price

Alternative Product

[SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/)

4.6

[(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.30Value for money
-   4.38Customer support
-   4.34Functionality

Pricing

Starting at $49.00 per month

Get Price

## Rivet Pricing and Plans

Starting price: $6,000.00 per year

Free Trial

Free Version

Rivet RCM Solution

$6,000.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Rivet Features

-   Popular features found in Medical Practice Management
    
    Appointment Management
    
    Charting
    
    Claims Management
    
    EMR/EHR
    
    E-Prescribing
    
    HIPAA Compliant
    
    Medical Billing
    
    Patient Intake
    
    Patient Portal
    
    Patient Scheduling
    
    Physician Scheduling
    
-   More features of Rivet
    
    Accounts Receivable
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Audit Management
    
    Audit Trail
    
    Batch Processing
    
    Billing & Invoicing
    
    Bill Payment
    
    Cash Flow Management
    
    Claims Tracking
    
    Communication Management
    
    Co-Pay & Deductible Tracking
    
    Credit Card Processing
    
    Customer Database
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard Creation
    
    Data Import/Export
    
    Data Verification
    
    Denial Management
    
    Document Management
    
    Document Storage
    
    EHR-Agnostic
    
    EHR/EMR Integration
    
    Electronic Claims
    
    Electronic Payments
    
    Financial Management
    
    Forecasting
    
    For Healthcare
    
    Historical Reporting
    
    Insurance Eligibility Verification
    
    Invoice History
    
    Invoice Management
    
    Live Chat
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Location
    
    Multi-Physician
    
    One-to-One Messaging
    
    Patient Engagement
    
    Payment Collection
    
    Payment Processing
    
    Payor Management
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reimbursement Management
    
    Reminders
    
    Remittance Advice
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Revenue Recognition
    
    Sarbanes-Oxley Compliance
    
    Search/Filter
    
    Secure Data Storage
    
    Secure Messaging
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Video Consultations
    
    Workflow Automation
    
    Workflow Management
    

## Rivet Integrations

Waystar

Integration rated undefined from -1 review

NextGen Healthcare Practice Management

Integration rated undefined from -1 review

Nextech EHR & PM

Integration rated undefined from -1 review

eClinicalWorks

Integration rated undefined from -1 review

Clearwave

Integration rated undefined from -1 review

Veradigm Practice Management

Integration rated undefined from -1 review

See all 11 integrations

## Rivet User Reviews

Overall Rating

4.1

Ratings Breakdown

5

22%

4

67%

3

11%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.2

Customer support

4.9

Functionality

4.2

TB

Tonia B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Feedback

4

It's been great and I really appreciate all the work that the team has done per our request. They make sure that we are getting everything out of the product and they take our feedback and put it to use.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The estimates are amazing even though that's not why we purchased it in the first place; however probably 50% or more of the business office uses the estimates for many functions. I also liked the reports and the ease of use. It wasn't as difficult as the previous product we were using. The ability to chat with someone right away about an issue you might be having.

Cons:

The BCBS issue was a bear but hopefully now that is fixed. There isn't really anything about the software it's just making sure that all the information and data is correct so that the underpayments showing are true underpayments.

Reasons for choosing Rivet

Again, it was cheaper and we wanted something more up to date and user friendly.

Reasons for switching to Rivet

We wanted a more user friendly product and it was cheaper.

Read More

SG

Stacy G.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Rivet Review

4

Ratings Breakdown

4

Ease of use

5

Customer support

4

Functionality

Pros:

The software seems user friendly. It is nice that developer are open to our suggestions on improving functionality and data.

Cons:

The initial goals changed during our time in the developmental stages. We are still missing some functionality that we had in previous systems.

Read More

LW

Luke W.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Rivet

3

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

3

Functionality

Pros:

It is good to upload contract info to see allowed amounts

Cons:

They don't have as many features as I would need to completely do my Job, but they are growing and getting bigger and adding things.

Read More

SC

Sara C.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 2 years

Reviewed July 2020

Rivet Review

5

Absolutely wonderful! They are so easy to work with and are always available for help

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

Very user friendly! Estimates almost to the penny of reimbursement

Cons:

We ran into a few problems with the integration with Athena, but we have seemed to figure it out as we went along.

Read More

SE

Shelby E.

Verified reviewer

Medical Practice

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Rivet Review

4

Ratings Breakdown

5

Ease of use

5

Customer support

4

Functionality

Pros:

I like how you can filter mostly anything on Rivet, there are so many options to choose from that is very user friendly. The customer service is also amazing! There is always someone available to help no matter the time of the day.

Cons:

I feel as though there can be more options to pull claims. By paid status, denied, codes, etc

Read More

VG

Valerie G.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Reviewed July 2020

Rivet Review

4

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Rivet is easy to use and the customer service is exceptional. Rivet has saved me so much time having all the fee schedules in one place. I also love being able to text or email the estimate to patients.

Cons:

The least thing I like about Rivet is when certain things populate that are incorrect with certain insurance plans.

Read More

LB

Luke B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2020

LHA Review

4

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I like the easy in which you can build fee schedules. As a consulting firm, we do not have the need for a lot of the practice specific features. However, having a place to store all your fee schedules is very nice

Cons:

I think the reporting capabilities of Rivet could be improved in regard to the fee analysis piece. Simpy showing a % of medicare by code and overall would be a huge improvement. Being able to pull out the report and share with clients at CPT specific detail would also be helpful

Read More

LB

Lynn B.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 12 months

Reviewed July 2020

Great Customer Service !!

4

I have had an excellent experience with Rivet

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

very easy for the user ! Also help is needed with an awesome chat feature !

Cons:

need to have contract to pull all benefits

Read More

dj

dina j.

Verified reviewer

Medical Practice

51-200 employees

Used weekly for less than 12 months

Reviewed July 2020

quality product

5

great

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

estimate form is professional compared to what I was using- able to e-mail it to the pt-customer service is great

Cons:

nothing really just when I have to enter the insurance and /or allowed amount for an insurance company-not very often

Read More

Showing 1 - 9 of 9 Reviews

[See All Reviews](https://www.softwareadvice.com/product/233932-rivet/reviews/)

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