--- title: "Flow Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Flow. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Flow is a good fit for you!" source_url: "https://www.softwareadvice.com/product/24651-Flow/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Task Management Software](https://www.softwareadvice.com/project-management/task-management-comparison/) / [Flow](https://www.softwareadvice.com/product/24651-Flow/) / Flow Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/24651-Flow/) Reviews [Alternatives](https://www.softwareadvice.com/product/24651-Flow/alternatives/) # Flow User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 103 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 66 reviews (64%) - 4 stars: 28 reviews (27%) - 3 stars: 8 reviews (8%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - What I appreciate the most is the flexibility it offers for setting up recurring tasks on specific dates, whether daily, weekly or monthly. - We seamlessly started using Flow for task organization, assignment, and communication, all without the need for any training. - The inclusion of emoticons adds a playful touch that our team truly enjoys. ### Most mentioned cons - When dealing with a large number of cards, the absence of color-coding or the ability to establish visual priorities can make certain projects feel rather daunting. - With Flow X update they've implented a buggy, slow and inconvenient version of Slack inside the task manager. - This is not robust for handling complex project management with a team and third party contractors. ## Flow customer reviews Showing reviews 1-25 of 103 (page 1). ### My experience with Flow has been wonderful. It's a huge time saver! - Overall rating: 5/5 - Reviewer: Emily B. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The integrated internal chat function affords me and my co-workers the ability to keep in touch at all times, despite the fact that we are a location-independent company with employees all across the country. #### Cons I love the fact that Flow has a chat application that I can use when I'm on the go. However, I often find that there are glitches and issues with this application. I would love to see a refresh with additional features! --- ### One of the best I've used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I was hesitant at first to start using Flow. I thought my team got it because it looked the cleanest, but would lack functionality. But honestly, it was such a great balance. After using it for a few months, I really fell in love and would like to use it at my new job. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Basically everything. I loved being a part of the beta testing and sending feedback. I loved the Chat feature within the product (even though the mobile app wasn't as great of an experience). I love the interface, ways you can filter, search (old and new tasks) organize teams, projects, and tasks. I also loved the option to view in browser or download the app. #### Cons The mobile apps. The desktop was such a great experience, I was expecting the same on mobile, but it lacked the ease of use I wanted to navigate. --- ### There are much better project management tools out there - Overall rating: 3/5 - Reviewer: Natalie T. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Flow made my team and I realize we needed a much more simple and straightforward project management platform. We were disorganized with Flow as more than half the team boycotted using it, due to its complexity. #### Ratings breakdown - Ease of use: 2/5 - Functionality: 3/5 #### Pros I didn't like anything about this software when my team was using it. The goal was to get all of us on board and using the software on a regular basis, but so many of us found it confusing to navigate. I consider myself fairly tech savvy so that says a lot about the platform. I'm so glad we since moved to a different program. #### Cons The interface is boring and difficult to manage, especially compared to so many other project management tools out there. With such a competitive market, you're better off using something else. --- ### Ideal tool for planning and project management - Overall rating: 4/5 - Reviewer: Rebecca R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Flow allows the planning of projects and their progress to be even faster, thanks to the fact that the work is divided and we can visualize how many users are busy and who are not so that tasks are assigned to them so that the completion of the project be given in the shortest possible time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like Flow because it is a tool that offers us extremely useful functions to carry out the management of projects at the business level where to plan, grant tasks to team members and visualize the progress or what is still under way in order to carry carry out this whole process is much simpler and organized, because the work flow to be shared decreases and you can move much faster in each project, its interface is very intuitive and organized, from a single screen you can have visualization of everything It also allows access to be carried out from any place or device. #### Cons I consider that more than negative aspects it is necessary that they implement new features that facilitate the use even more and give it more customization that makes the user feel more comfortable when using the software. --- ### Flow has helped our team tackle all scales of projects and has improved our workflows. - Overall rating: 4/5 - Reviewer: Chris L. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros There is a clear and understandable, er, flow to all aspects of the app. It's restrained aesthetic allow for a clear focus on the content (aka the work to be done) and some of its new views are really useful. The personal tasks calendar allows a clear view into each week; its integral to mapping out our daily workload. #### Cons When there are a lot of cards, the inability to colour or assign some level of visual hierarchy can render some projects a bit overwhelming. Being able to assign some visual tag would be nice. I am excited to see the mobile app update to the new UI. --- ### I've been searching very long for an app like this - Overall rating: 5/5 - Reviewer: Pellegrino L. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it was not easy to find it but in the end I came across this app that manages to meet my needs precisely. it is easy to assign tasks, it is easy to monitor if they have been performed, it is easy to attach files that are automatically saved in the cloud. #### Cons the design could sometimes be a bit confusing, the smartphone application is to be improved --- ### A bit clunky, but does the job as a task management tool for teams - Overall rating: 3/5 - Reviewer: Mark L. - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros It's a capable task management system that checks all the boxes. You can tag other users to loop them in and assign tasks, you can set up subtasks underneath projects, leave comments, etc. It's also cheap for small teams. #### Cons It's particularly lacking in ease-of-use. I feel like things always take me a little longer than they should in Flow because I'm not sure where to go in the app. If I were more seasoned using it, that would be less of an issue, but it speaks to a need to improve the UX if it's not clear how to do things naturally. I don't think it's better than Asana at anything, and Asana is free for up to 15 people. --- ### Neat alternative to Trello - Overall rating: 4/5 - Reviewer: Arun Sarathy P. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros First thing I noticed was its cleaner interface with soothing colors. I am a big fan of minimalistic design and Flow nailed it. The interface closely resembles to Encharge, but I digress. Since, I also use Trello, Flow was quite easy to adapt, use at the outset. Their kanban boards, collaborative features and lightweight design set them apart from other similar tools. I have just started to give this a try and might soon switch to it completely because it's cool. But there is one thing that stops me which is its storage for the basic plan. #### Cons Nothing much. With 25+ member teams the basic plan of just 50GB storage is quite disappointing. --- ### Put simply, it works. We are a company of remote staff, meeting only once per week. Flow is crucial. - Overall rating: 5/5 - Reviewer: James W. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Allows our remote-working business to collaborate extremely well indeed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is not a chore to add new projects, or update them. Many similar services make admin a pain, whereas Flow keeps it at a minimum. #### Cons We chose Flow for several reasons, with one being the gantt chart that similar software doesn't have. However, Flow would be so much more useful to us if gantt charts could be printed/exported. Hopefully this gets changed in future releases. --- ### The tool i never knew i needed - Overall rating: 5/5 - Reviewer: Juan B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked this tool for its appearance. Yes, its interface is quite nice and modern. It's cool how instead of having a single place to write down your to-dos, you now have multiple tabs and sections that you can explore to find those tasks you forgot existed. #### Cons The fact that there are so many features and options can be a bit confusing. --- ### Flow - does what is says on the tin. - Overall rating: 4/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Intuitive, satisfying to use and felt like a productivity booster rather than a time drain, as some platform can feel. Helped organise and plan out long checklists in categories, in a much more collaborative way than excel for example! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Really liked using Flow, specifically for task planning and prioritisation purposes. Ability to converse around items, add files, tag people and add subtasks was really useful when planning events - essentially creating really interactive checklists. Neat graphic presentation, clear to use and felt satisfying to mark off tasks, always a bonus. #### Cons Can be a bit fiddly to initially set up, lists by definition should be super-easy to input, but can feel a bit clicky as you create multiples of new items. Project Management ultimately not really the forte, which is possibly a user misconception rather than a product issue, but more gantt-style features might help manage rather than just visualise things. --- ### Good product that needs a few more features - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like what the team has done, but I also feel like development has stalled out a bit. There have been a few fixes and small enhancements since I started using the product, but I haven't seen any new features or upgrades during that time. I really like the way Flow has approach the design and navigation for the tool, but I think we need to see more in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The UI is very pleasing on the eye. One might say that everything flows well together (I'll see myself out). But seriously, I think that the team spent a lot of time focusing on ease of use, and everything just feels nice. There are a lot of features out of the box that are good for an individual user as well as teams. #### Cons It's not that flexible. If you use flow the way the creators want you to, then you're in great shape. If you want to go outside that setup though, you start to run into walls. Two features that I think are needed to bring this product to the next level: 1) custom fields, and 2) advanced searches that can be saved. You can filter a list by tag, keyword, even project color. But you can't filter using boolean OR or NOT logic. Everything is an AND, which limits the way tags can be used to raise issues to the top. And I need custom fields to track data points that maybe don't fit in one of the predefined categories. --- ### Very easy to use, simplifies and organises my workflow - I use it every day. - Overall rating: 5/5 - Reviewer: Sasha Q. - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Sometimes teammates use other ways to organise their personal tasks and don't use Flow as often. I just think it's really effective so I wish everyone else used it daily. However this is personal preference and it's not a problem as long as everything gets done. It depends on how much of your work is project based and how much is individual - if using it for lots of projects you will need higher buy in from teammates to regularly update their tasks and progress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flow enables you to organise your workflow into projects and assign tasks to members of a team. This ensures that all tasks have a 'person responsible' and a deadline, meaning that nothing gets forgotten about. It is really good for project management. It is also useful just on an individual level because you can see your personal to-do list in the 'assigned to me ' section. You can arrange your tasks in order of priority, plan your week by changing the due date on items, and tick and clear tasks once they are complete! This means you know you are working on the priority items, and you don't have to be stressed out remembering the things you have to do. This has replaced a paper to-do list for me, which I used to do and ended up messy and scribbled-on, and then I'd have to write up the same incomplete items onto the next day's list. It was inefficient. I use Flow every day and highly recommend. --- ### Flow is an absolute joy to use and organize work - Overall rating: 5/5 - Reviewer: Jonathan S. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Brings the insanity of organization creative work into clear, succinct focus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Projects view that allows work to be grokked from a birds-eye view without losing the tactical, fine-grained focus. #### Cons I wasn't a fan of their team chat feature but they've pivoted in their latest iteration to focus on Projects. --- ### Helping to think bigger - Overall rating: 4/5 - Reviewer: Michael D. - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has helped cut down on the number of meetings. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The option to use kanban boards and lists when setting up projects caters for most project requirements. The ability to set deadlines for tasks, delegate and subscribe makes project management so much more straightforward. #### Cons I have found that the application on MacOS a little glitchy at times. They are always bringing updates, but sometimes that quick note you wanted to add takes longer than expected. --- ### Always great service and value. - Overall rating: 5/5 - Reviewer: Connie W. - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Love how it keeps my team organized! It's so easy to assign tasks, move them around - and see all activities at a glance. #### Cons The iPhone app is buggy and doesn't work as well as the Desktop app. It doesn't refresh and show current tasks all the time. --- ### I have been using flow for 4 years for all my companies and my personal life - Overall rating: 5/5 - Reviewer: christian f. - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you manage large teams, there is no better accountability software than flow. Unlike emails which get lost, and mindless meetings where everyone makes empty commitments, Flow is our system of TRUTH. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The UI/UX, user management, notifications. #### Cons Integration with email not good enough. --- ### Our team lives in flow. It is what keeps us organized. - Overall rating: 4/5 - Reviewer: Nick B. - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The cloud-based file sharing gives us a TON of storage and allows us to access files from anywhere to keep projects moving. #### Cons The search function is an area of opportunity. It often pulls irrelevant results and finding old projects is too clumsy. --- ### Disappointed about ownership of information - Overall rating: 3/5 - Reviewer: Mi G. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for unspecified - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. None, as I decided not to chose it as my project management software anyway. I selected ASANA instead, that I liked more and has the same price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros They got back to me very promptly when asking information on line and over email. And I appreciate their honesty in explaining how it works. #### Cons That they could not delete my personal details and account. They could only deactivate it. I find it absurd that the person cannot request to have their information deleted. This may also be the case with other softwares, in which case, that is also unacceptable to me. --- ### Been using Flow for years and still love it. - Overall rating: 5/5 - Reviewer: Dave R. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our team has been using Flow for years and its been a great experience. Especially with the whole team using it - it's a great way to keep our remote team on the same page. We chose Flow over a few other similar apps because of the clean and beautiful design which makes using it a pleasure. I also really appreciate the default calendar view - a view which at the time we started using it other apps didn't have. The app focuses on Tasks - which makes my time using it really actionable. The recently added projects views which is a nice addition and eager to see that further develop. The one feature that I really wish it had was time tracking and the ability to schedule my day by time-boxing tasks and bringing them into my calendar for the day and week. Also offline viewing / functionality would come in really handy for long flights without wifi. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Absolutely love Flow. Makes my life so easy. - Overall rating: 5/5 - Reviewer: Jessica N. - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved that this was like a traditional online to-do list. You could sort by importance, by date, anything. You could flag most important tasks and add people to follow along with you for easy communication. Can't say enough about this program. --- ### Very Strong Project Mangement Software - Similar to Asana - Overall rating: 5/5 - Reviewer: Jeff C. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Quite a bit of functionality with Flow. Reminds me of Asana. Has a little bit more than we need but still has a really strong design. No free plan for small teams but one of the better paid options. #### Cons No free plan available for small teams. Good design and easy to use. They just launched a new version of the product which is worth trying out. --- ### The Project Management Software I've Been Looking For - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Makes coordinating a team much easier. I can look at the different timelines of projects and make sure everyone is one track. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros The ability to shift between different views. I love the catch-up feature. #### Cons It's a little complex one first use but the more time you spend with it the more intuitive it becomes. --- ### A lot of features! - Overall rating: 4/5 - Reviewer: Peter M. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love using the task assignment feature to help stay organized when working with multiple projects. #### Cons It's not as easy to use or learn than products like trello. I wish the interface was a little nicer, but still overall a great product. --- ### What A Lifesaver - Overall rating: 5/5 - Reviewer: Mallisa M. - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do freelance photography as one of my side hustles and I have been looking for something to help me organize my photoshoots for years. Flow allows me to assign tasks to each event- meaning I can now keep track of everything that I need to do leading up to a shoot, and everything that needs to be done down to delivering my clients their final galleries. ## More reviews [Next reviews](https://www.softwareadvice.com/product/24651-Flow/reviews/?page=2) --- Flow Reviews, Pros and Cons - 2026 Software Advice