# Aline Software Reviews, Demo & Pricing - 2026

> Review of Aline Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/253475-Aline-Phone-System

---

[Home](https://www.softwareadvice.com/)

/

[Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/)

/

Aline

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

# Aline 2026: Benefits, Features & Pricing

Wondering if Aline is right for your organization?

Our Business Phone Systems Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Aline

4.3

[(6)](https://www.softwareadvice.com/product/253475-Aline-Phone-System/#reviews)

Pricing

Pricing available upon request

### About Aline

Aline is a cloud-based VoIP solution that helps businesses streamline remote communication via video conferences, live chat, call routing and more. Callers can use unlimited local and long-distance calls to the United States and Canada, to connect with colleagues or customers. It offers a ring group feature that allows users to make all extensions ring simultaneously each time someone dials an extension.

The centralized dashboard enables employees to view whether another employee is available to take a call without having to ask. Users can also set their status to let other users know when they are or aren't available. Additionally, members can also link their personal and professional contacts directories, add manual contacts when needed, then view the entire list from a unified interface.

Wondering if Aline is right for your organization?

Our Business Phone Systems Software selection experts can help you in 15 minutes or less.

## Aline User Interface

## Popular Aline Alternatives

Main Product

Aline

4.3

[(6)](https://www.softwareadvice.com/product/253475-Aline-Phone-System/#reviews)

Ratings Breakdown

-   4.67Ease of use
-   4.20Value for money
-   4.33Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.97Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Ringover](https://www.softwareadvice.com/voip/ringover-profile/)

4.7

[(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.51Value for money
-   4.62Customer support
-   4.65Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

4.4

[(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.28Value for money
-   4.09Customer support
-   4.40Functionality

Pricing

Starting at $350.00 per year

Get Price

Alternative Product

[JustCall](https://www.softwareadvice.com/call-center/justcall-profile/)

4.1

[(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.13Value for money
-   4.13Customer support
-   4.07Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

4.2

[(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/)

Ratings Breakdown

-   4.22Ease of use
-   4.05Value for money
-   4.01Customer support
-   4.27Functionality

Pricing

Starting at $30.00 per month

Get Price

## Aline Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Aline Features

-   Popular features found in Business Phone Systems
    
    Auto-Dialer
    
    Automated Attendant
    
    Call Logging
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Mobile Access
    
    PBX
    
    Virtual Call Center
    
-   More features of Aline
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Call Center Integration
    
    Call Center Management
    
    Call Conferencing
    
    Caller ID
    
    Caller Profiles
    
    Call Queues
    
    Call Reporting
    
    Call Screening
    
    Call Tracking
    
    Call Transfer
    
    Chat/Messaging
    
    Collaboration Tools
    
    Computer Telephony Integration
    
    Conferencing
    
    Contact Management
    
    CRM
    
    Customizable Caller ID
    
    Employee Directory
    
    Fax Management
    
    File Sharing
    
    IVR
    
    Live Chat
    
    Monitoring
    
    Multi-User Collaboration
    
    Online Voice Transmission
    
    Queue Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Ring Groups
    
    SIP Trunking
    
    SMS Messaging
    
    Spam Blocker
    
    Third-Party Integrations
    
    Unified Communications
    
    Video Call Recording
    
    Video Conferencing
    
    Virtual Extensions
    
    Voice Mail
    
    Voicemail Transcription
    
    VoIP
    
    VoIP Connection
    

## Aline Integrations

Blitz

Integration rated undefined from -1 review

SugarCRM

Integration rated undefined from -1 review

SuiteCRM

Integration rated undefined from -1 review

Bullhorn ATS & CRM

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

See all 10 integrations

## Aline User Reviews

Overall Rating

4.3

Ratings Breakdown

5

83%

4

0%

3

0%

2

0%

1

17%

Secondary Ratings

Ease of Use

4.7

Value for money

4.2

Customer support

4.3

Functionality

4.7

Have you used Aline and would like to share your experience with others?

Karrie B.

Verified reviewer

Graphic Design

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2020

Aline is A+!

5

We switched to Aline Phone Systems over a year ago and could not be happier. The service is top notch for several reasons. First, the customer service is fast, friendly and efficient. Any technical questions we have are answered quickly! Secondly, the interface is way easier than the competitors. We were up and running in no time. Thirdly, the Communicator app saved our business during lock down. It allowed us to run our business remotely and transition smoothly without any interruption to our sales! We highly recommend Aline Phone Systems.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We really appreciated the ease of use. The training was simple and the interface is very user friendly.

Cons:

I am not super tech savvy, so set up was a little tricky, but thankfully the tech support was amazing!

Reasons for choosing Aline

Their customer service and easy interface along with the Communicator app was the perfect fit for our growing business.

Reasons for switching to Aline

Needed a scaled phone system that was user friendly and available to allow for hidden remote communication.

Vendor Response

Thanks for your review, Karrie! We love hearing feedback like this. I will relay this to the team!

Replied November 2020

Read More

Greg L.

Verified reviewer

E-Learning

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2022

Excellent customer service, easy to use

5

\[SENSITIVE CONTENT\] have been great to work with. On the sales side, \[SENSITIVE CONTENT\] was solutions based and provided an excellent demo of the product. \[SENSITIVE CONTENT\] provides the correct level of check in service to ensure everything is working properly. I would highly recommend both the product and the organization.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

The software itself is easy to use and I am the primary user. This system provides an excellent backup system for businesses that primarily use cell phones and/or have weaker signals in their home office.

Cons:

Not really a con, but I don't use the mobile ap very often as I am primarily in my home office.

Read More

CN

Chad N.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

The absolute worst customer support imaginabible

1

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

When the phones work they are good. When they don't good luck

Cons:

SUPPORT IS TERRIBLE. They hide the fact when they have issues, will always say the issue is on your end, then leave you to figure it out.

Read More

hc

hugo c.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

Easy to use and setup

5

The service is excellent.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Low cost ease of use service that can scale as I grow my business.

Cons:

I have not been able to find anything to hinder my ability to service my customers.

Reasons for switching to Aline

Needed an easier to user interface to spend time selling rather than administering the phone system.

Vendor Response

Thanks for the review, Hugo! We appreciate hearing feedback from our customers!

Replied August 2021

Read More

MP

M.C. P.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Practical Usage

5

Customer service is super. Phone is very reliable with no problem with the systems, but sometimes the internet signal breaks up the call, but that is on my internet service provider.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very helpful in managing my daily phone usage.

Cons:

The stand alone directory in the desktop phone, however merging it with my outlook has been the perfect match.

Reasons for switching to Aline

I really prolonged it until finally I decided to do it. I'm glad I did.

Vendor Response

Thanks for your review! We appreciate hearing Aline has helped your business!

Replied October 2020

Read More

ST

Stacey T.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

We love Aline!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Having access to the phone system when outside the office without having to use my personal cell phone # has been great. We never miss a call

Cons:

I can't think of anything that I don't like about the software. It's been great.

Read More

Showing 1 - 6 of 6 Reviews

## Other Top Recommended Business Phone Systems Software

[RingEX](https://www.softwareadvice.com/call-center/office-profile/)

**4.2** (1204)

Recently recommended **18** times

[Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/)

**4.2** (565)

Recently recommended **11** times

[Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/)

**4.7** (41)

Recently recommended **7** times

[DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/)

**4.8** (325)

Recently recommended **5** times

Stuck Between Options?

Our experts can help you compare Aline with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice