# icon

> Reviews of SAM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SAM is a good fit for you!

Source: https://www.softwareadvice.com/product/253972-sam/reviews

---

[Home](https://www.softwareadvice.com/)

/

[Auto Repair Software](https://www.softwareadvice.com/auto-repair/)

/

[SAM](https://www.softwareadvice.com/product/253972-sam/)

/

SAM Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/product/253972-sam/)

Reviews

# SAM Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(16)

4

(14)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.6

Value for money

4.5

Functionality

4.2

* * *

### Pros

"We love the fact that SAM integrates everything we need to run our workshop in the one software package; CSM, vehicle history, financials and reporting, electronic diary, debtors, creditors...everything!"

"I need to get some training in the background/setup areas now that we're using our GL level reports more (I've pretty much learnt on the job) but it's a very intuitive system & the software ppl regularly release updates & tweaks. "

"I also like the integration in the software between customer, their vehicle, and their invoices."

### Cons

"We found the time clocking function a little difficult when it came to jobs that were part of a "job kit". "

"We do find that SAM support can be hard to get hold of sometimes, you can't get straight through to talk to someone anymore and this can be frustrating waiting for a phone call back. Although there are things that could be improved we would highly recommend this product to any automotive garage."

"Was advised we were not able to have the SMS service without having the mthly subscription, even though we pay for the SMS service?"

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

30 results

Sort by

SAM Reviews, Pros and Cons - 2026 Software Advice