# Arketa Software Reviews, Demo & Pricing - 2026

> Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/254111-Arketa

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Arketa

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Overview

[Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)[Alternatives](https://www.softwareadvice.com/product/254111-Arketa/alternatives/)

# Arketa 2026: Benefits, Features & Pricing

Wondering if Arketa is right for your organization?

Our Fitness Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Arketa

4.3

[(88)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

Pricing

Pricing available upon request

### About Arketa

Arketa is a comprehensive solution designed specifically for wellness business owners, offering a single dashboard to manage various aspects of their studios. With Arketa, users can sell a wide range of offerings, including group classes, appointments, events, retreats, on-demand content, courses, and digital products, directly from their own branded website. The platform aims to save time and simplify operations with streamlined check-ins, automated workflows for payments and marketing, and a mobile-first approach that caters to both studio owners and customers. Additionally, Arketa allows users to create branded apps or custom websites for effective marketing and customer retention.

Wondering if Arketa is right for your organization?

Our Fitness Software selection experts can help you in 15 minutes or less.

## Arketa User Interface

## Popular Arketa Alternatives

Main Product

Arketa

4.3

[(88)](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   4.25Value for money
-   4.21Customer support
-   4.11Functionality

Pricing

Available upon request

Get Price

Alternative Product

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4.8

[(838)](https://www.softwareadvice.com/fitness/truecoach-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.60Value for money
-   4.80Customer support
-   4.55Functionality

Pricing

Starting at $25.99 per month

Get Price

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4.6

[(407)](https://www.softwareadvice.com/fitness/fitbudd-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.52Value for money
-   4.65Customer support
-   4.43Functionality

Pricing

Starting at $15.00 per month

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4.6

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Ratings Breakdown

-   4.40Ease of use
-   4.57Value for money
-   4.54Customer support
-   4.45Functionality

Pricing

Starting at $22.50 per month

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4.0

[(2993)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $99.00 per month

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[Everfit](https://www.softwareadvice.com/club-management/everfit-profile/)

4.8

[(379)](https://www.softwareadvice.com/club-management/everfit-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.56Value for money
-   4.82Customer support
-   4.63Functionality

Pricing

Starting at $9.00 per month

Get Price

## Arketa Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Studio

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Arketa Features

-   Popular features found in Fitness
    
    Attendance Tracking
    
    Billing & Invoicing
    
    Calendar Management
    
    Class Management
    
    Communication Management
    
    Customer Database
    
    Employee Management
    
    Marketing Automation
    
    Online Booking
    
    Payment Processing
    
    Registration Management
    
-   More features of Arketa
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    API
    
    Attendance Management
    
    Automated Scheduling
    
    Booking Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    CRM
    
    Customer Accounts
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Templates
    
    Discount Management
    
    Electronic Payments
    
    Email Marketing
    
    Event Management
    
    Facility Scheduling
    
    For Gyms
    
    For Yoga/Pilates Studios
    
    Instructor Management
    
    Inventory Management
    
    Lead Management
    
    Member Communication
    
    Membership Management
    
    Multi-Location
    
    Recurring/Subscription Billing
    
    Reminders
    
    Reporting & Statistics
    
    Self Check-In/Check-Out
    
    SMS Messaging
    
    Third-Party Integrations
    
    Wait List Management
    
    Website Integration
    

## Arketa Integrations

Zoom Workplace

Integration rated 4.7 from 11 reviews

Stripe

Integration rated 4.8 from 10 reviews

Mailchimp

Integration rated 4.6 from 10 reviews

HubSpot CRM

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

Klaviyo

Integration rated undefined from -1 review

See all 10 integrations

## Arketa User Reviews

Overall Rating

4.3

Ratings Breakdown

5

69%

4

11%

3

7%

2

3%

1

9%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.2

Functionality

4.1

AV

Amanda V.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2026

There are great features, but not a lot of help to utilize the features.

3

Previously 5

I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support.

Ratings Breakdown

2

Ease of use

3

Value for money

2

Customer support

Previously 3

4

Functionality

Pros:

The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business.

Cons:

There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer.

Reasons for choosing Arketa

More options that fit my business for offering an online option.

Reasons for switching to Arketa

More fitness specific options with Arketa and easier to set up and use.

Read More

CE

Chandler E.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Pilates Laboratory 🤍s Arketa!

5

Great! Honestly I can say my experience has been 10/10 -- there's always a glitch here or there that you would expect to run into with converting software... but seeing the people behind the scenes and building relationships with these individuals goes and has gone a very long way. The branded app has elevated my clients' experience in all ways of PL. I'm super grateful to be part of all of Arketa's growth as a business but also to other studios! I've had the opportunity to meet and chat with studio \[sensitive content hidden\] on more than one occasion to reiterate my level of satisfaction with the software and how it impacts me/PL. I love to give love and support to those who have done the same for me!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Building real relationships with genuine people makes all the difference! I deeply value the support I receive and the opportunity to know exactly who I’m collaborating with on a software team. It’s incredible how much that personal connection positively impacts my business. Huge gratitude to the entire Arketa team for their dedication and partnership!

Cons:

\-Not having Apple Pay, -No font selections on branded app -More style selection options on buttons in branded app (I love how you can round the buttons-- but I don't like how the same function rounds the preview boxes of promo cards and video thumbnails) -Linked Instagram -- it would be cool to be able to link instructors' instagram profiles to their bio info

Reasons for choosing Arketa

I think the biggest reasons are because of the connections I made with the people within Arketa. Being able to speak directly to my Arketa team and honestly not feel as though I was being "sold" on something... I made the decision to choose Arketa because it felt right in my gut - and I'm so happy I did! Being "sold" on a software was what I experienced with Glofox and I knew I wanted to believe in whomever I would be doing business within software for my next software selection.

Reasons for switching to Arketa

I didn't like the lack of customization, the outdated feel of the app/software, how I could NEVER contact someone in support, there was NO onboarding in the slightest, the timing on the backend was all in military time

Read More

JH

Jillian H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Revised Arketa Review, with Happy Ending!

3

FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution!

Ratings Breakdown

3

Ease of use

5

Value for money

4

Customer support

3

Functionality

Pros:

Very affordable Online Platform, for exercise instructors teaching both Private & Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class!

Cons:

I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication & support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help! I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you \[sensitive content hidden\]! You are terrific!

Read More

DM

David M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2025

An Amazing Team That Has Really Gone Above and Beyond for Me

5

I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way.

Cons:

Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust.

Reasons for switching to Arketa

arketa promised it would be better. it was a lie

Read More

VP

Vera P.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Above and beyond expectations

5

The team at Arketa has been exceptional, from our first intro call to all the setup calls we had it has gone without a hitch. All questions we had were promptly resolved and the team had amazing suggestions for the functionalities we were looking for. I've never felt dismissed and they were so patient in supporting us through the setup!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Arketa ticked all the boxes (and more) when it came to the functionalities we needed for our yoga studio but if I had to pick just one it would be the user interface. After having an account, customers can make purchases with one click and they have an easy overview of all packages in their account.

Cons:

There isn't anything we like less about the system, so far it has been perfect for us.

Reasons for choosing Arketa

Arketa offered superior functionality (e.g. compared to Team Up) at the best cost-value relationship (e.g. Mariana Tek which was way over our budget). The other platforms had what we needed on the surface but missed the mark on many of the functionalities we required such as on-demand library and being a system that had seamless integration with our website.

Read More

LM

Lora M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Reviewed April 2025

So grateful for Arketa!

5

9/10 because there is room for a bit of improvement. That being said, we are SO GLAD we switched!!! Mariana Tek and Mindbody have NOTHING on Arketa.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use–intuitive! It's made admin, front desk/teacher, and customer support a breeze. And customer support has been a dream!

Cons:

We've requested a few features that will make some administrative tasks easier.

Reasons for switching to Arketa

Everything with MT and BB was a nightmare. If a feature didn't work properly, that suggested a workaround instead of fixing it. Most admin tasks took a million steps. Have one-off events? Good luck. Want your SMS automation to actually send? That's a joke. Expect to wait a long time for support and for the majority of responses to be gaslighting. Want to get out of their contract due to products not working properly (which is listed in the contract as a way to get out)? They won't release you even when they agree they can't fix what they falsely advertised. 0/10 recommend.

Read More

KL

Karis L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Love Arketa

5

Fantastic! I loved meeting everyone. I felt seen and heard by everyone we've met and like our business really matters to the team and the company. Arketa feels like we got a whole community of friends and support when we signed up. Other software companies seemed like talking heads with zero interest in our dream and without any passion towards the fitness industry. Just sales bro's bullsh\*ting about powerful tech. With Arketa it felt like something just clicked. This is a company I want to do business with. From the beginning there was mutual respect and immediate connection. Arketa is truly a special company and I am so honored to be a part of it!!

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I loved their attention to detail, their energy and that everyone we spoke to was a practitioner of Yoga or Pilates. \[sensitive content hidden\] and \[sensitive content hidden\] we both amazing. \[sensitive content hidden\] has been super helpful during our onboarding process. I feel like everyone we have met and or worked with we have connected with.

Cons:

There are some bugs in features that we ended up solving ourself. I think as a new software this always happens, I just hope it continues to get better as we move along with journey with Arketa.

Reasons for choosing Arketa

Arketa stood out as a human connection forward business. The team was diverse, unlike Momence which was just a bunch of tech bro's.

Reasons for switching to Arketa

We were on a free trial. We decided to switch after realizing the uniqueness of Arketa and their team.

Read More

SB

Susan B.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2025

Arketa is the BOMB.com

5

Perfect, and I mean that. I was dragging my feet trying knowing I needed a new website and scheduling platform but I was hesitant to start the process because no one company ever seems to have exactly what you want. I responded to an ad for Arketa on Instagram and set up a demo and was hooked immediately and THANK GOD for that, because it has been a god send.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Absolutely EVERYTHING!!! The web design platform is easy to use and incredibly robust in what it offers you. Setting up my account was easy as well, all the steps are easy to find and follow. The integration with ClassPass has been a game changer, as has all of the integrations with Google and Zoom. I can not say enough about how much I love Arketa and what it has done for my studio in just a short time.

Cons:

I have yet to find something that I don't like about this system.

Reasons for switching to Arketa

I viscerally hated Wellness Living so much that I never wanted to interact with it so the business really suffered.

Read More

AD

Angela D.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Love Arketa!!

5

I've been a member for a few years now and I love that they are always so genuinely interested in helping and looking for ways to expand the platform. The customer service is always 10/10.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I love that Arketa is always working towards improvement. They are wonderful about welcoming feedback and it's been great to watch all of the changes over the years.

Cons:

Sometimes there's an update that I wish was already on the platform but Arketa is usually quick to implement those changes.

Reasons for choosing Arketa

Best on demand options for the price at the time

Read More

CF

Carl F.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2024

Dishonest from the first phone call

1

This is a dishonest company. They knew they planned on adding additional costs to the processing company's fees. When brought up they agreed to waive them, but this would only be for 1 year, then we'd have to deal with their excessive charges. Their fees they tack on weren't brought up until we started to transfer over to their system. At that point we told them we had no interest in dealing with them. It also turns out that their processing company, stripe, has a reputation for dropping customers who don't align with their political views (eg Rumble, Parlor and others).

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

There's nothing we saw in Arketa which was any better than any other CRM vendor.

Cons:

When they contacted us we told them we weren't interested in talking with any company until we went over processing fees. It's the only concern we have with our current CRM company, WellnessLiving. They assured us our rates would be lower with their processing company. However, what they do, unlike every other CRM company is tack on additional percentages to what the processing company charges, so any savings are evaporated. Their monthly fees are higher, but the overall cost would have been lower. They wasted my time and the time of my team members.

Reasons for switching to Arketa

The only reason we considered switch was to save money on the monthly credit card processing fees. What arketa fails to let you know is that they add additional fees onto the credit card processor's fees.

Read More

Showing 1 - 10 of 88 Reviews

[See All Reviews](https://www.softwareadvice.com/product/254111-Arketa/reviews/)

## Arketa Popular Comparisons

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