# Qualified Software Reviews, Demo & Pricing - 2026 > Review of Qualified Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/259839-qualified --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Qualified Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/product/259839-qualified/alternatives/) # Qualified 2026: Benefits, Features & Pricing Wondering if Qualified is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Qualified 5.0 [(4)](https://www.softwareadvice.com/product/259839-qualified/#reviews) Pricing Pricing available upon request ### About Qualified Qualified is a live chat, conversational AI, and chatbot solution that helps businesses with capturing and qualifying leads. The main features of Qualified include automated responses, query suggestions, automated routing, lead qualification, customizable branding, and proactive chat. Businesses can benefit from Qualified’s website intelligence feature, which shows users who is visiting their site, what the status of the lead is, and any relevant notes. The platform also helps with building a customized chatbot with scripts and rules for the chatbot to follow in conversations. Qualified subscriptions are offered on a monthly basis and support is provided via chat. Wondering if Qualified is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Qualified User Interface ## Popular Qualified Alternatives Main Product Qualified 5.0 [(4)](https://www.softwareadvice.com/product/259839-qualified/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.75Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24118)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Qualified Pricing and Plans Starting price: $2,500.00 Free Trial Free Version Basic $2,500.00 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qualified Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Qualified AI Copilot AI/Machine Learning Automated Responses Automated Routing Chatbot Code-free Development Contextual Guidance CRM Customer Experience Management Customizable Branding For Sales/Marketing Intent Recognition Lead Capture Lead Qualification Live Chat Marketing Automation Natural Language Processing Pipeline Management Proactive Chat Query Suggestions Sentiment Analysis Workflow Automation ## Qualified Integrations ZoomInfo Sales Integration rated undefined from -1 review Demandbase One Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Marketo Engage Integration rated undefined from -1 review Salesforce Marketing Cloud Account Engagement Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review See all 9 integrations ## Qualified User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.8 Have you used Qualified and would like to share your experience with others? VR Verified Reviewer Computer Software 501-1000 employees Used daily for less than 12 months Review source Reviewed February 2025 Amazing tech! 5 I have absolutely loved qualified to be able to see who is on our site and converse with them Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Qualified is AMAZING for chatting with people on our site Cons: Routing can sometimes be a little weird with Qualified Read More IG Ileana G. Verified reviewer Management Consulting 1001-5000 employees Used daily for less than 12 months Review source Reviewed September 2023 Great experience implementing this B2B chatbot 5 Qualified chatbot is all about speed to lead, our BDA can have relevant conversations and set up relevant meetings, the visitors bypass the forms and can reach out a live person to answer their questions about the help they need with projects. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Dedicated customer success rep who helped us with the implementation and further in optimizing the bot. Support is more than excellent, really fast to chat and receive the help we need. Cons: Admin features need to be improved, identify more of the unknown visitors (fix the integration with Zoominfo or other relevant databases), we'd love a better interface for experiences Reasons for choosing Qualified Qualified offered better support throughout the length of the contract as well as tailored solution to our needs Read More JG Joseph G. Verified reviewer Computer Software 201-500 employees Used daily for less than 6 months Review source Reviewed April 2023 So Far So Great! 5 It's early days but I can really see the value in Qualified. It allows us to track how our site performs and is interacted with and it surfaces the most relevant leads on our site. It also allows us to proactively tackle a lot of different personas and experiences that we want to offer on our site. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Qualified appears to be an incredibly powerful tool. It allows our salespeople to jump in when key accounts visit our site and it integrates well with our ABM, CRM, and Sales data. We can also design a lot of chat experience and data handling workflows to try and generate more business or at least orchestrate smarter marketing plays.Their implementation process is also very thorough, professional, and friendly. Cons: It can be a bit overwhelming because of all of the options in front of you. And because of that, getting started can require a bedding in period where you need to learn to establish processes and avoid common mistakes. Reasons for switching to Qualified Features and performance Read More JA Joao A. Verified reviewer Computer Software 501-1000 employees Used daily for less than 6 months Review source Reviewed January 2023 One of the best web chats you can get 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Qualified it's an amazing tool with a big pack of features that you can use on your website. Cons: The routing could be better also more integrations with more systems would be nice Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24118) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16374) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4462) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Qualified with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice