---
title: "MaxBill Software Reviews, Demo & Pricing - 2026"
description: "Review of MaxBill Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/product/262784-MaxBill/"
page_type: "product"
language: "en"
---

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MaxBill

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Overview

# MaxBill Review

Custom quote Free trial 3 plans

Wondering if MaxBill is right for your organization?

Our Billing and Invoicing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

MaxBill

4.1

[(9)](https://www.softwareadvice.com/product/262784-MaxBill/#reviews)

Pricing

Pricing available upon request

### About MaxBill

MaxBill Utility Billing Software is a SaaS modern billing and CRM management system designed for multi-utility suppliers and service providers. This end-to-end solution offers a full suite of modules to automate revenue management, invoicing and reconciliation, configure product and service portfolios, advance partner management and customer care operations, and continually enhance customer experience.

MaxBill is successfully utilized by over 70 multi-service companies wordwide, such as Energy Retail (UK, 2 millions service points) Communal Energy Partner (UK), Firmus Energy (Ireland, over 110K customers)

Who do we help scale their business?

ENERGY PROVIDERS:

-   Renewables providers and DERs
-   Traditional and Innovative Energy Supply
-   Distributors energy resources

EV Charging Service Providers

MULTI-UTILITIES Company:

-   Municipalities/City services
-   Public & Independent Utilities
-   Tenant Billing & Housing
-   District Heating and Cooling (DHC)

Product Highlights:

-   Innovative, multi-play nature fosters growth across various brands, business models, and verticals.
-   Diverse supply types and service delivery options within a unified platform.
-   Seamless and...

swift integration with internal operations and third-party services, enabling the replacement of multiple legacy systems. - SaaS model ensures high availability, data security, support, and maintenance. Also available as a hybrid cloud solution. - The solution leverages AI and ML algorithms for predicting customer behavior and enhancing customer experience. Debt prediction aids in significantly boosting

Wondering if MaxBill is right for your organization?

Our Billing and Invoicing Software selection experts can help you in 15 minutes or less.

## MaxBill User Interface

## Popular MaxBill Alternatives

Main Product

MaxBill

4.1

[(9)](https://www.softwareadvice.com/product/262784-MaxBill/#reviews)

Ratings Breakdown

-   4.11Ease of use
-   4.14Value for money
-   4.78Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.27Functionality

Pricing

Starting at $38.00 per month

Get Price

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-   4.69Value for money
-   4.72Customer support
-   4.58Functionality

Pricing

Starting at €0.01 per month

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-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

## MaxBill Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Growth

Pricing available upon request

No plan information available

Business Power

Pricing available upon request

No plan information available

Enterprise

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## MaxBill Features

-   Popular features found in Billing and Invoicing
    
    Billing Portal
    
    Contact Database
    
    Customizable Invoices
    
    Invoice Processing
    
    Mobile Payments
    
    Multi-Currency
    
    Payment Processing
    
    Quotes/Estimates
    
    Reporting & Statistics
    
    Tax Calculation
    
    Time & Expense Tracking
    
-   More features of MaxBill
    
    Accounting
    
    Accounting Integration
    
    ACH Payment Processing
    
    Activity Dashboard
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Asset Tracking
    
    Audit Trail
    
    Automatic Backup
    
    Backup and Recovery
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Bulk Send
    
    Carrier Access Billing
    
    Client Management
    
    Client Portal
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Configurable Workflow
    
    Contingency Billing
    
    Contract/License Management
    
    Cost Tracking
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Billing
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Database Support
    
    Data Import/Export
    
    Data Visualization
    
    Deferred Billing
    
    Demand Forecasting
    
    Discount Management
    
    Dispatch Management
    
    Document Management
    
    Dunning Management
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Management
    
    Email Reminders
    
    Equipment Maintenance
    
    Event Logs
    
    Expense Management
    
    Financial Management
    
    Flexible Rate Tables
    
    Forecasting
    
    For Electricity
    
    For Internet Service Providers (ISP)
    
    For Natural Gas
    
    For Telecommunications Industry
    
    For Trash
    
    For Water
    
    Fraud Detection
    
    Historical Reporting
    
    Hourly Billing
    
    Incident Management
    
    Inventory Management
    
    Invoice Creation
    
    Invoice History
    
    Lead Management
    
    Maintenance Scheduling
    
    Master Data Management
    
    Meter Data Management
    
    Metered Billing
    
    Mobile Access
    
    Monitoring
    
    Multi-Language
    
    Multi-Period Recurring Billing
    
    Multiple Payment Options
    
    Non-Metered Billing
    
    Onboarding
    
    Online Invoicing
    
    Online Payments
    
    Order Management
    
    Partner Portal
    
    Payment Collection
    
    Payment Reminders
    
    PCI Compliance
    
    Penalty/Cut-Off Processing
    
    Post-Paid Service
    
    Pre-Paid Service
    
    Preventive Maintenance
    
    Price/Margin Management
    
    Printing Services Integration
    
    Product Catalog
    
    Progress Tracking
    
    Purchase Order Management
    
    Rate Management
    
    Rating Engine
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Recurring Invoicing
    
    Recurring/Subscription Billing
    
    Refund Management
    
    Reminders
    
    Revenue Recognition
    
    Routing
    
    Sales Tax Management
    
    Scenario Planning
    
    Self Service Portal
    
    Service Provisioning
    
    Service Request Management
    
    Subscription Management
    
    Support Ticket Management
    
    Third-Party Integrations
    
    Transaction History
    
    Usage Tracking/Analytics
    
    User Management
    
    Workflow Automation
    
    Workflow Management
    
    Work Order Management
    

## MaxBill User Reviews

## MaxBill customer ratings

- Overall rating: 4.1/5
- Total reviews: 9

### Rating distribution

- 5 stars: 4 reviews (44%)
- 4 stars: 2 reviews (22%)
- 3 stars: 3 reviews (33%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.1/5
- Customer support: 4.8/5
- Functionality: 4/5

---

Have you used MaxBill and would like to share your experience with others?

### Maxbill is vital to serve out Telecom customer right at once

- Overall rating: 4/5
- Reviewer: Hans d.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The company behind Maxbill, Lognet is evry responsibe and the truly understand our business and thats why Maxbill has a good fit.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Flexibility, product capacilities and the experience of Lognet Systems.

#### Cons

We have recently moved to a new version while the prevous version was prety tailored to our business needs. It took a while to get the new version at the same level of quality and functionality but we are almost therere.

#### Reasons for choosing MaxBill

Price/performance and earliers experience with Maxbill / Lognet Systems

#### Reasons for switching to MaxBill

Costs to maintain and to operate, inflexible.

#### Vendor response

Thank you for your comprehensive review, Hans. Here at Maxbill, we are always doing our best to make sure our product fits our customer's needs perfectly. We are happy to be your choice over Salesforce and will strive to make your experience with our new system even more comfortable.

Replied December 2020

---

### Brand new MaxBill AI billing is a blast against billing complexity

- Overall rating: 5/5
- Reviewer: Matthijs K.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Have been working with for many years and saw them evolve from good and stable to good, stable, enhanced and innovative. Service has always been optimal during that period.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They always evolve their product to be on the same page with utilities, they know well the market, challenges of the sector.

#### Cons

The industry itself is pretty old-school when it comes to billing. Some utilities still use excel for calculations. So, there’s def a need for mindset change.

#### Vendor response

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we're on the same page with utilities and our billing is being evolved to meet the current needs of the sector. At MaxBill, we’re committed to supporting our customers’ growth and transformation goals, and it’s great to know our solution is delivering real value. If you ever have questions, feedback, or ideas for how we can improve further, we’re always listening. Thanks again for being part of our community! — The MaxBill Team

Replied July 2025

---

### Maxbill Review

- Overall rating: 3/5
- Reviewer: Tatiana R.
- Verified reviewer: Yes
- Industry: Gambling & Casinos
- Company size: 10000+ employees
- Product usage: Used monthly for more than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Due to the large amount of invoices that we need to issue on a monthly basis, Maxbill helps to make this process easier, however, there are things that need to be improved to reduce the amount of mistakes

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Maxbill team is always very willing to help and assist with any changes or setups required, to ensure the best result possible when issuing the invoices

#### Cons

When requesting changes through the Commercial Rules, some changes seem to be missed and also some fields in the Commercial Rules are changed without requesting it, this creates a leak in the credibility of the data

---

### Comments about Maxbill

- Overall rating: 4/5
- Reviewer: Thomas S.
- Verified reviewer: Yes
- Industry: Gambling & Casinos
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

it facilitates the invoicing process rather than doing everything manually

#### Cons

our reports sometimes change even though we have not requested the changes.

---

### Good Software ! Good people

- Overall rating: 5/5
- Reviewer: Morris S.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 51-200 employees
- Product usage: Used other for less than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The good team aroud the software make very easy to understand and use it.

#### Cons

the user interface, i like all the new user interface that i see in new software make easy to use it.

#### Vendor response

Thank you very much for your review, Morris. We take real pride in our wonderful team of professionals, who always strive to help our customers understand our product. Our new interface also contributes greatly to that. The Maxbill team is looking forward to keeping delivering the best user experience for you.

Replied December 2020

---

### Review of Maxbill 5

- Overall rating: 3/5
- Reviewer: Nikola R.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

In general im positive about Maxbill.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Software can be used in complex environments and offers loads of options that can be used so it covers all business requirements.

#### Cons

Lots of customizations needed, and standard technologies (like ADFS) are not available and need to be developed.

#### Vendor response

Nikola, thank you for your detailed review and for the trust you have put in our solution. We're glad you've had a positive experience with Maxbill, especially with our customer service. We will continue delivering the best value for your company and improve on your feedback.

Replied December 2020

---

### Nice to use

- Overall rating: 3/5
- Reviewer: Peter B.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

API integration is really good. Ease of using 'scripts' to change resources. Integrations with our own products. If something doesn't exist, it can be created.

#### Cons

Development of products (version updates)

#### Vendor response

Thank you for your review, Peter. Glad to hear you've had such a solid user experience with Maxbill. It is our priority to develop our product according to our customer's current needs, and sometimes it takes time to do so properly. Our team is currently working on improving the version update process and make it as quick and smooth as possible.

Replied December 2020

---

### MaxBill where business comes first

- Overall rating: 5/5
- Reviewer: Lars Håkan E.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 1001-5000 employees
- Product usage: Used monthly for free trial
- Reviewed: June 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am not solving business problems I am enabling business to grow

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

On top of the bread and butter functionalities MaxBill is Uniquily adaptabel to rapid changes in business conditions

#### Cons

Thai it wasn't me that created it, and If I had it wouldn't be that good

#### Reasons for choosing MaxBill

Its simply the best

---

### DNI view

- Overall rating: 5/5
- Reviewer: Carsten K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used other for less than 6 months
- Reviewed: November 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Handle more different services and unify in one product Flexibile

#### Cons

More focus on on-premise solutions - But keep your cloud solution.

#### Vendor response

Thank you for your review and for the high recognition you hold for Maxbill, Carsten. We will keep developing our product to make sure we cover all of the growing business' needs.

Replied December 2020

---

Showing 1 - 9 of 9 Reviews

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