--- title: "LeanData Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of LeanData. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if LeanData is a good fit for you!" source_url: "https://www.softwareadvice.com/product/265607-LeanData/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / [LeanData](https://www.softwareadvice.com/product/265607-LeanData/) / LeanData Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/265607-LeanData/) Reviews # LeanData User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 15 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 9 reviews (60%) - 4 stars: 5 reviews (33%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (7%) ## LeanData customer reviews Showing reviews 1-15 of 15 (page 1). ### Great tool! - Overall rating: 4/5 - Reviewer: samantha g. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. LeanData is an app that helps the companies in making various analysis more acceptable and qualitative. There are variety of leads available in the app and by using these leads one can easily make comprehensive analysis of the data for decision making purposes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is the best source of bridging the gap between sales and the accounts information. By minimizing the gaps users can easily create a link between sales to accounts and can create qualitative analysis. The app also provides detailed description of the market which core market analysis do not provide. #### Cons The app comes with limited features and does not involve any information about the sales touches. This mislead the user. Documentation is an important part of any system. This system does not give in detail documentation features and is limited in this regard as well. --- ### Definitely the top lead converter in the market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s helped our start up route our leads and has been crucial to our success #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use lean data to route all of our leads. As we convert our leads directly into contacts, lean data allows us to take logic and apply it to the lead. This then allows us to assign it to the right Rep. I love their round robin feature that creates an easy way to round robin leads based on criteria. #### Cons The only cons of lean data are that it takes a few Minutes to convert leads and if there are a large volume of leads coming in at the same time, lean data can sometimes barf or get backed up. --- ### Misaligned Sales and CS teams - Overall rating: 1/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered NONE. Working with LeanData means, babysitting. They are not proactive and have no interest in answering any questions outside of their "implementation methodology." #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros We've been a customer for several months at this point and lean data has delivered no value. Their support team is not client focused, their priority is following their internal "implementation methodology" regardless of use case. #### Cons Unfortunately, the sales and customer support team are completely misaligned. Their talented sales reps understand that LeanData should solve business problems, their customer success team does not. After several months, the customer success team is still unable to provide a list of technical requirements to get up an running or share an implementation guide. The team consistently does not respond to emails and prefers to schedule a call to answer any question. As a tech professional that wears multiple hats, THIS IS NOT FEASIBLE. --- ### Makes complicated lead routing super simple - Overall rating: 5/5 - Reviewer: Rachel S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered The customer support has been outstanding. We just told our LeanData CSM what we wanted and she built everything for us. We would test it, and then she would re-adjust until it was perfect. Very quick response, and always so helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our company has a fairly complicated lead routing workflow. Leads are distributed among a team of 25 - by geo, device size, account status, and by marketing engagement. This would have been impossible with our previous solution, but LeanData makes it dead simple. And if by chance, we ever have an inquiry about why a Lead was routed to a particular person, we can look at the Audit logs to investigate. #### Cons Not a lot of cons. It works as it should. The lead matching is not 100% perfect, but no tool is. And we have other data integrity/de-duping tools that help with that. --- ### Making Routing Leads Easy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love Lean Data, great support and product. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Drag and drop style. Easy to transfer changes using a file from sandbox to production. Great support. #### Cons They need to allow be different types of access, such as super user but not admin. --- ### Makes turning leads into accounts easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're optimizing our sales ops process with LeanData, and the results are worth it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Leandata really helps with our lead routing, to ensure the right leads get matched to the right sales development rep within our company. It takes the data points of the leads and routes correctly, saving us tons of time. It really improves our team's efficiency and reduces the time it takes to respond to good leads. #### Cons Think the only thing missing, which could be part of the software, we just haven't found it - is to find out if a lead within the company has used our product before. --- ### Best lead management tool ever - Overall rating: 5/5 - Reviewer: Caterina T. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered This was the biggest project I completed in such a short time span (2-3 months). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The team, the ease of implementation, the ease of the tool, the analytics it provides, being able to troubleshoot, being super flexible in filters and flows #### Cons None! The team is the best people I’ve ever worked with. #### Reasons for choosing LeanData It was way more flexible and easier to use --- ### Automate lead routing to improve your database - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros LeanData allows us to manage our incoming leads and route them to the appropriate accounts. It helps eliminate junk in the database and keeps the data accurate. #### Cons No cons. LeanData is a great tool for anyone concerned about data quality and management. --- ### Great product, great support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Robust feature set, allows us to get very granular with our Lead/Contact routing in SFDC. Also-customer support has been great. Implementation team will pretty much hold your hand through the entire onboarding process, which is nice since it's such a complex tool. #### Cons As I mentioned, the tool is complex so it can be difficult/intimidating if you need to make any adjustments or configurations. Also-be aware that Contact routing is a separate purchase from Lead routing. --- ### Easy to use for leads routing workflow - Overall rating: 4/5 - Reviewer: Peibei W. - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered I'm using LeanData to do Account/Leads/Geographic based routing. It saves tons of time especially during tradeshows or Marketing campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workflow chart based algorithm - no coding needed. Easy to teak or diagnose. Good customer service. #### Cons Algorithm sometimes are not as "smart" as human beings when making judgments since it follows the rules strictly. If the software could partner with other database software to improve fuzzy matching that will make LeanData even greater! --- ### Lean on LeanData - Overall rating: 4/5 - Reviewer: Adam B. - Product usage: Used unspecified for unspecified - Reviewed: November 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're in the early stages of implementing LeanData. We've implemented the merge feature, which is working well, and portions of the routing piece. Everyone teams up with a dedicated Customer Success rep to help the org build out their routing rules (actually the LD rep implements it all). For those of you that are in charge of routing rules, you will know that it's a lonely task so it's nice to have a sounding board and someone to take much of this burden. We're still working out some bugs with the routing rules (as is expected), but nothing is business damaging and everything is moving along at a good pace. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### THE BEST SOLUTION OUT THERE - Overall rating: 5/5 - Reviewer: Sophia F. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. LeanData is great and has saved my team so much time and energy. Their team is knowledgeable, they have an amazing customer success team, and the product is flawless. I highly recommend LeanData #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use and support team #### Cons none --- ### Great tool!!! - Overall rating: 5/5 - Reviewer: Satyadev S. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a great app. We are using it for a long time. It helps the team to save so much time and energy. They have an amazing customer success team, and the product is flawless. I highly recommend LeanData #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### A must have! - Overall rating: 5/5 - Reviewer: Konnie T. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a huge must have as part of our ABM strategy. Of the vendors we looked at, we went with Leandata for their features and customer support. No regrets! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Must have! - Overall rating: 5/5 - Reviewer: Debbie M. - Product usage: Used unspecified for unspecified - Reviewed: October 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is an amazing platform, it closes the gap in salesforce between leads and contacts/accounts. can't live without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- LeanData Reviews, Pros and Cons - 2026 Software Advice