All Nextiva Reviews
1-25 of 899 Reviews
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5
(725)4
3
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Ease-of-use
4.6
Customer Support
4.6
Value for money
4.6
Functionality
4.6
"They clearly care about your experience with their software and go above and beyond to help resolve any issues or concerns and they generally respond fairly quick."
"The service is great, I have never had difficulty with my calls. The customer service is excellent, staff is patient, friendly, and eager to help."
"Having been with them almost 3 years now I can say confidently that they have a great customer support team. Any issues my team has had have been resolved immediately."
"The process became confusing, not knowing if we are talking with nextiva or another company. Nextiva refused to cancel our service and continued charging our credit card."
"Beyond customers lost and team hours wasted, even calling Nextiva’s tech support was made more difficult since anyone calling tech support was required by Nextiva to be an account admin."
"Our onboarding to Nextiva was, frankly, a terrible and protracted experience."
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