# Best 15 Zendesk Suite  Alternatives in 2026 - Software Advice

> Find the top Zendesk Suite Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business.

Source: https://www.softwareadvice.com/product/26892-Zendesk/alternatives

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Zendesk Suite Alternatives

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[Overview](https://www.softwareadvice.com/product/26892-Zendesk/)[Reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Alternatives

# Best 15 Zendesk Suite Alternatives

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Starting Price: $55.00 per month

Free trial

Free version

Find your perfect match

Speak directly with a specialist to match alternatives to your budget and needs.

On this page

-   Popular Alternatives
    
-   Alternatives
    
-   Popular Comparisons
    

## Preview of Top Zendesk Suite Alternatives

Main Product

Zendesk Suite

4.4

[(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Top Alternative

Salesforce Sales Cloud

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Top Alternative

CallTools

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.85Value for money
-   4.82Customer support
-   4.81Functionality

Pricing

Available upon request

Get Price

Top Alternative

Five9

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.02Value for money
-   4.32Customer support
-   4.11Functionality

Pricing

Starting at $119.00 per month

Get Price

Top Alternative

Amazon Connect

4.5

[(94)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/)

Ratings Breakdown

-   4.45Ease of use
-   4.35Value for money
-   4.44Customer support
-   4.37Functionality

Pricing

Available upon request

Get Price

Top Alternative

LiveAgent

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

## Zendesk Suite Alternatives

[### Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Salesforce Sales Cloud

-   Activity Dashboard
-   Activity Tracking
-   AI/Machine Learning

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

72%

Unique Integrations for Salesforce Sales Cloud

-   Birdeye
-   ClearSlide
-   Conga Composer

See All

28%

Shared Integrations with Zendesk Suite

-   Box
-   Dropbox Business
-   Five9

See All

See Salesforce Sales Cloud Screenshots

[### CallTools](https://www.softwareadvice.com/call-center/calltools-profile/)

4.8

[(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

95%

Unique Features for CallTools

-   Activity Dashboard
-   Activity Tracking
-   Alerts/Escalation

See All

5%

Shared Features with Zendesk Suite

-   Predictive Dialer
-   Progressive Dialer

### Integrations Comparison

59%

Unique Integrations for CallTools

-   Avaya Experience Platform
-   Balto
-   ClickFunnels

See All

41%

Shared Integrations with Zendesk Suite

-   3CLogic
-   Adobe Commerce
-   HubSpot CRM

See All

See CallTools Screenshots

[### Five9](https://www.softwareadvice.com/call-center/five9-profile/)

4.2

[(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/)

Starting Price: $119.00 per month

Free trial

Free version

Starting Price: $119.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for Five9

-   AI Copilot
-   AI/Machine Learning
-   Alerts/Escalation

See All

3%

Shared Features with Zendesk Suite

-   Manual Dialer
-   Predictive Dialer

### Integrations Comparison

75%

Unique Integrations for Five9

-   Dynamics 365
-   Freshdesk
-   Microsoft Teams

See All

25%

Shared Integrations with Zendesk Suite

-   Nextiva
-   Salesforce Sales Cloud
-   SugarCRM

See All

See Five9 Screenshots

[### Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/)

4.5

[(94)](https://www.softwareadvice.com/call-center/amazon-connect-profile/reviews/)

Pricing: Available upon request

Free trial

Free version

Pricing: Available upon request

Free trial

Free version

### Features Comparison

96%

Unique Features for Amazon Connect

-   API
-   Automated Responses
-   Automated Routing

See All

4%

Shared Features with Zendesk Suite

-   Predictive Dialer

### Integrations Comparison

90%

Unique Integrations for Amazon Connect

-   Aceyus
-   Amazon Aurora
-   Amazon DynamoDB

See All

10%

Shared Integrations with Zendesk Suite

-   NiCE CXone
-   Sprinklr
-   Zoho CRM

See Amazon Connect Screenshots

[### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Starting Price: $15.00 per month

Free trial

Free version

Starting Price: $15.00 per month

Free trial

Free version

### Features Comparison

97%

Unique Features for LiveAgent

-   Agent Interface
-   Alerts/Escalation
-   Archiving & Retention

See All

3%

Shared Features with Zendesk Suite

-   Account Management
-   Batch Communications

### Integrations Comparison

70%

Unique Integrations for LiveAgent

-   Actio
-   Asana
-   AVOXI

See All

30%

Shared Integrations with Zendesk Suite

-   ActiveCampaign
-   Adobe Commerce
-   Agile CRM

See All

See LiveAgent Screenshots

[### LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for LiveChat

-   Activity Dashboard
-   Alerts/Escalation
-   Alerts/Notifications

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

58%

Unique Integrations for LiveChat

-   1CRM
-   1Password
-   2way

See All

42%

Shared Integrations with Zendesk Suite

-   ActiveCampaign
-   Adobe Commerce
-   Benchmark Email

See All

See LiveChat Screenshots

[### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Starting Price: $19.00 per month

Free trial

Free version

Starting Price: $19.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Freshdesk

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

See All

2%

Shared Features with Zendesk Suite

-   Tagging

### Integrations Comparison

39%

Unique Integrations for Freshdesk

-   Campaign Monitor by Marigold
-   Coevera
-   Constant Contact

See All

61%

Shared Integrations with Zendesk Suite

-   Adobe Commerce
-   Aircall
-   Ameyo

See All

See Freshdesk Screenshots

[### Milvus](https://www.softwareadvice.com/it-management/milvus-profile/)

4.8

[(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews)

Starting Price: R$35.00 per month

Free trial

Free version

Starting Price: R$35.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Milvus

-   Access Controls/Permissions
-   Alerts/Escalation
-   Alerts/Notifications

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

100%

Unique Integrations for Milvus

-   WhatsApp

0%

Shared Integrations with Zendesk Suite

-   No shared integrations

See Milvus Screenshots

[### HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/)

4.6

[(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/)

Starting Price: $29.00 per month

Free trial

Free version

Starting Price: $29.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for HelpDesk

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

36%

Unique Integrations for HelpDesk

-   Chatbot
-   GitHub
-   OpenWidget

See All

64%

Shared Integrations with Zendesk Suite

-   HubSpot CRM
-   Jira
-   LiveChat

See All

See HelpDesk Screenshots

[### Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Starting Price: $24.17 per month

Free trial

Free version

Starting Price: $24.17 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Tidio

-   Activity Tracking
-   AI/Machine Learning
-   Alerts/Escalation

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

44%

Unique Integrations for Tidio

-   Brevo
-   Campaign Monitor by Marigold
-   Ecwid

See All

56%

Shared Integrations with Zendesk Suite

-   Adobe Commerce
-   Agile CRM
-   BigCommerce

See All

See Tidio Screenshots

[### Intercom](https://www.softwareadvice.com/crm/intercom-profile/)

4.5

[(1133)](https://www.softwareadvice.com/crm/intercom-profile/reviews/)

Starting Price: $39.00 per month

Free trial

Free version

Starting Price: $39.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Intercom

-   Access Controls/Permissions
-   Activity Dashboard
-   Automated Responses

See All

2%

Shared Features with Zendesk Suite

-   Batch Communications

### Integrations Comparison

71%

Unique Integrations for Intercom

-   24sessions
-   Affogata
-   Archbee

See All

29%

Shared Integrations with Zendesk Suite

-   Aircall
-   Calendly
-   Geckoboard

See All

See Intercom Screenshots

[### Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/)

4.4

[(5825)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/)

Starting Price: $50.00 per month

Free trial

Free version

Starting Price: $50.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Dynamics 365

-   Accounts Receivable
-   Asset Lifecycle Management
-   Billing & Invoicing

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

71%

Unique Integrations for Dynamics 365

-   ADP Workforce Now
-   airSlate SignNow
-   AskNicely

See All

29%

Shared Integrations with Zendesk Suite

-   Ameyo
-   Five9
-   Gainsight CS

See All

See Dynamics 365 Screenshots

[### Zoho Desk](https://www.softwareadvice.com/crm/zoho-desk-profile/)

4.5

[(2213)](https://www.softwareadvice.com/crm/zoho-desk-profile/reviews/)

Starting Price: $9.00 per month

Free trial

Free version

Starting Price: $9.00 per month

Free trial

Free version

### Features Comparison

95%

Unique Features for Zoho Desk

-   Activity Dashboard
-   API
-   Assignment Management

See All

5%

Shared Features with Zendesk Suite

-   Account Management
-   Manual Dialer
-   Online Forums

### Integrations Comparison

65%

Unique Integrations for Zoho Desk

-   Alegra
-   APPSeCONNECT
-   Asana

See All

35%

Shared Integrations with Zendesk Suite

-   Aircall
-   BigCommerce
-   Capsule

See All

See Zoho Desk Screenshots

[### Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)

4.7

[(1422)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

Starting Price: ₹480.00 per month

Free trial

Free version

Starting Price: ₹480.00 per month

Free trial

Free version

### Features Comparison

98%

Unique Features for Zoho Assist

-   Access Controls/Permissions
-   Active Directory Integration
-   Alerts/Notifications

See All

2%

Shared Features with Zendesk Suite

-   Screen Sharing

### Integrations Comparison

82%

Unique Integrations for Zoho Assist

-   Freshdesk
-   Google Workspace
-   JIRA Service Management

See All

18%

Shared Integrations with Zendesk Suite

-   Jira
-   ManageEngine Endpoint Central
-   Slack

See Zoho Assist Screenshots

[### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Starting Price: $25.00 per month

Free trial

Free version

Starting Price: $25.00 per month

Free trial

Free version

### Features Comparison

100%

Unique Features for Salesforce Service Cloud

-   Activity Tracking
-   Alerts/Notifications
-   Autoresponders

See All

0%

Shared Features with Zendesk Suite

-   No shared features

### Integrations Comparison

47%

Unique Integrations for Salesforce Service Cloud

-   CRM Analytics
-   InGenius
-   Natterbox

See All

53%

Shared Integrations with Zendesk Suite

-   Elastic Enterprise Search
-   Five9
-   Gainsight CS

See All

See Salesforce Service Cloud Screenshots

## Popular Zendesk Suite Comparisons

[Salesforce Sales Cloud vs Zendesk Suite](https://www.softwareadvice.com/compare/2764-Salesforce/vs/26892-Zendesk/)[LiveAgent vs Zendesk Suite](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[LiveChat vs Zendesk Suite](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27068-livechat/)[Freshdesk vs Zendesk Suite](https://www.softwareadvice.com/compare/26892-Zendesk/vs/110247-freshdesk/)

Still Not Sure?

Our experts can help you compare Zendesk Suite with other top options, so you can find the best fit for your needs.

Best 15 Zendesk Suite Alternatives in 2026 - Software Advice