CINC 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CINC

4.3

(70)

Pricing

Starting at $250.00 per month

About CINC

CINC Software is a cloud-based HOA platform that helps association management businesses manage financial reporting, member databases, banking processes and more. It automates tedious administrative tasks, increases transparency for community members and helps leaders make better decisions. CINC enables board members to gain increased financial transparency by providing them with timely access to association information like the status of violations or delinquent accounts receivable. With CINC, administrators can reconcile all bank accounts with one login and eliminate the need to log into multiple websites. The platform also helps boards make better decisions for their communities by providing them with self-service, custom-branded online resources. Additionally, it provides customer support via phone and FAQs.

CINC Screenshots

CINC Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

per user, per month

No plan information available

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CINC Features

Popular features found in HOA
Accounting
Calendar Management
Document Management
Event Management
Fee Collection
HOA Violation Enforcement
Payment Processing
Property Database
Reporting/Analytics
Website Management
Work Order Management
More features of CINC
Activity Tracking
API
Bank Reconciliation
Billing & Invoicing
Committee Management
Contact Management
Customizable Branding
Electronic Payments
Member Database
Third-Party Integrations
Transaction History

CINC User Reviews

Overall Rating

4.3

Ratings Breakdown

66%

17%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.0

Functionality

4.2

Have you used CINC and would like to share your experience with others?

Reem R.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Could not do my job without CINC!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This software tool helps in every facet of our business and growing our industry into new ages. Keep up the great development and growth.

Cons:

None as they are very responsive on how to better their services.

Tracy D.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

CINC - Best Software Money Can Buy!

Fantastic service, the software creates efficiencies for our entire team, the new AI component will add additional value and time saving integrations. We truly feel like a partner with CINC. They listen and implement the needs of their customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CINC Systems is widely praised in the community association management industry for its all-in-one platform. Here are the main pros: 1. Cloud-Based Accessibility 100% web-based—no software installations or local servers required. Accessible from any device (desktop, tablet, mobile), making remote work easy for managers and boards. 2. Integrated Accounting & Management Full accounting system built in (general ledger, AP, AR, budgeting). Combines financial management with operational tools like violation tracking and architectural requests. 3. Homeowner & Board Portals Owners can make payments online, submit requests, and access documents 24/7. Board members can review reports, approve invoices, and track community updates easily. 4. Automated Workflows Automates recurring tasks like late notices, violation letters, and financial reports. Reduces manual work and human error, saving significant time for managers. 5. Banking Integration Direct integration with major banking partners for real-time transactions and reconciliations. Speeds up deposit posting and reduces fraud risk. 6. Customizable Reporting Detailed, customizable financial and management reports for boards and clients. Improves transparency and professionalism in client communication. 7. Mobile App for Field Work Managers can log violations, take photos, and process tasks while on property. Great for efficiency in inspections and on-the-go updates. 8. Scalability for Growth Designed for both small and large management companies. Handles multiple associations under one platform without adding complexity. 9. Security & Compliance Secure cloud hosting with strong data protection measures. Meets compliance standards for financial and personal data. 10. Improved Customer Experience Faster response times due to integrated communication tools. Modern, self-service options for residents reduce call volume and increase satisfaction.

Cons:

I look forward to working solely out of CINC Systems. We are waiting for a full email integration hopefully coming in a future rollout.

Reasons for choosing CINC

Easy of use and implementation. Reporting was especially user friendly compared to the alternatives.

Christine S.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used daily for less than 12 months

Review source

Reviewed August 2025

go with a smaller more flexible company

It's been horrible. I've had a different contact ever few months. Cinc is constantly rolling out new items (that don't work). I submit tickets for help and they close them before any resolution. Cinc has not focused on fixing their base system of their product. They've been too focused on partnering with others to provide add-on features that they can charge more for. My Boards HATE the ARC process. Tags don't work when sending autogenerated emails to ARC committees, but Cinc won't fix it. I can't even send broadcast emails with emojis or images in the body of the email. I haven't seen a system this limited since the turn of the century.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has the ability to set up unique communities. It collects information. It is cloud based. This system is forcing me to add 100 characters to enter this review.

Cons:

Pain to use. Navigation has no logic. So many steps for simple tasks. Components of a task are scattered everywhere, and not logical to find. Please reorganize your navigation and redesign the interface with the end user in mind.

Reasons for choosing CINC

smaller and I thought more flexible and client focused. Not the case, your sales team was good though.

Reasons for switching to CINC

You promised yours was better. I'm not so sure now.

Rebecca M.

Verified reviewer

Executive Office

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Owner/Operator Review

Overall, the transition was difficult because the amount of options and things to learn was overwhelming however, I have found it to be very useful and better than other management software options because of the many abilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Web based, gives us the ability to create a personalized app experience. I like the Management portfolio and how there are itemsgeared toward mgmt companies, as well as the owners.

Cons:

Some of functions are very outdated and not intuitive. For example, when submitting an ACC we should be able to view the attachment instead of having to download everything. There is a large learning curve, jumping into it was much harder than it would be to grow with it or ease in. We had great support and set up for onboarding but loookf back we didn’t even know what questions we should be asking!

Reasons for choosing CINC

More room for growth and personalization.

Reasons for switching to CINC

Cost and that it was more set up for property management and rentals vs associations mgmt

James H.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Excellent Technology Partner

The company is innovative, customer centric, and strives for excellence in an industry that is particulary challenging

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent software and leadership. Innovative and customer focused. Collaborative relationshuo with existing customers.

Cons:

Product updates and development cycles can be longer than desired at times. Looking forward to customer facing and communication updates from ONR acquisition!

Reasons for choosing CINC

Selected CINC due to length of time in business and CINC had no reports of accounting or other issues l

Reasons for switching to CINC

VMS's customer facing aspectsa were not updated or acceptable in current market. VMS was outdated, but effective.

Amanda I.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

CINC for the win!

CINC Systems streamlines our HOA management by centralizing accounting, communications, and homeowner information in one platform. It saves us significant time by automating tasks like payment processing, reporting, and document management, which reduces errors and improves efficiency. This allows our team to focus more on serving homeowners and less on administrative work, ultimately improving our overall service quality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We’ve been very happy with this software. The pricing is affordable, especially considering how many features it offers. It’s easy to use, reliable, and continues to improve. We’re especially excited about the new AI features rolling out soon—this company is clearly committed to innovation and meeting customer needs.

Cons:

While overall support is good, there have been times when a ticket was closed too quickly without fully understanding the issue. It can be frustrating when the initial response isn’t as helpful as expected, and more follow-up is needed to resolve the problem.

Reasons for choosing CINC

The price was cheaper, and it had all the same features

Reasons for switching to CINC

QuickBooks didn't have the capability we needed to grow our business.

Jennifer D.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Associate Director of Transitions

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Payments, the portal in general, the work order module…on a whole the product does a good job and serves its purpose - we’re very excited for the new offerings and enhancements to take everything to the next level.

Cons:

The violations module, adding Board members with additional addresses and then adding to the directory, the eblast tool (not being able to have a draft version, a simple preview email, etc). Missing tracking e-consent on the owner portal needed for Civil Code. It would be great to be notified when a manager requests CINC Manager app access - I need to manually check it several times a day. Need more flexibility in the portal templates as well. Getting reporting on the owner portal data would be really helpful as well.

Reasons for choosing CINC

Ability to track e-consent on the owner portal, and other features.

Reasons for switching to CINC

We needed a platform to integrate payments and operational use for managers all in one.

Megan C.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Easy to Use Software but Needs Improvement

They are always extremely helpful and throw a great conference. I would still recommend this software to anyone that was considering switching.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user-friendly to both internal managers and the residents of the community. You can upload documents to the website with ease, and homeowners can access their information 24/7. The customer support is easy to use and is fast.

Cons:

The homeowner page needs to be updated to differentiate between the different owners' information, ie, the emails and phone numbers. It would be nice to see this split out. We were told a different platform would be coming last year, and it did not happen because of the integration with RNO (I believe that is the name of it).

Reasons for choosing CINC

The Accounting and management module was a selling point, and the ease of use.

Reasons for switching to CINC

Tops was outdated and could not keep up with the ongoing communities we service.

Vendor Response

Thank you for taking a few minutes to provide an insightful review! CINC Systems will be announcing and sharing our new homeowner app in a few short weeks at CINC Up, CINC's annual client conference. We're excited for you to see it. It combines ONR's best-in-class homeowner app, now part of CINC, and integrates it with the rest of CINC's platform to form the best integrated AI-powered end-to-end financial, managerial, resident platform in the industry.

Replied August 2025

Verified

Reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Great system, can't wait for more to come.

For a management perspective it's wonderful. It could use some more features for Board Members such as the ability to view past invoices without having an invoice uploaded.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Document uploads and ease of use. The project managers and onboarding team are exceptional and very responsive.

Cons:

Board Members not able to view their past invoices on their portal. This is a common request we have received from several of our associations.

Reasons for switching to CINC

Wanted a more modern portal for our clients to use.

Terry S.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Been a user since 2011

Overall very positive. Been using the software since 2011 and can't imagine the amount of work that the software streamlined.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It reduced the length of time for inspection and streamlined work orders. I really have enjoyed watching CINC grow

Cons:

Needs more manager functionality. Ease of connecting attachments for email correspondence to vendors and attorneys. Needs better functionality and options for the manager on-site app.

Reasons for switching to CINC

Owner said so. Can't argue with that as I don't make those decisions

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