ServiceNow Alternatives

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge-base. The solution also p...Read more about Freshservice

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applica...Read more about Zendesk Suite

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up in an intuitive, fully co...Read more about SysAid

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant mess...Read more about Freshdesk

Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functionality allows teams to or...Read more about Desk Manager

Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the world, it allows connection to any machine worldwide. There are lots of things that help set it apart from the competitors: Ease of use - ...Read more about Supremo Remote Desktop

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over their networks and devices from anywhere, so they can work smarter and faster. With Atera, you can manage your entire IT operation — from patch management, I...Read more about Atera

TeamDynamix is a no-code, cloud-based IT Service Management (ITSM) and Project Portfolio Management (PPM) platform with enterprise integration & automation. Whether you are just starting out with ITIL or a best-in-class ITIL shop, the platform can easily...Read more about TeamDynamix

ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It allows users to access and co...Read more about ISL Light

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of great services while managi...Read more about JIRA Service Management

NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platform, improving technician ...Read more about NinjaOne

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management solutio...Read more about BOSSDesk

ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup...Read more about ConnectWise PSA

Genuity IT Admin Suite is a cloud-based solution that allows businesses to generate actionable insights and manage workflows across various IT departments. It offers various key features such as network monitoring, spend analysis, asset performance trackin...Read more about Genuity IT Admin Suite

Wavity’s Help and Service Desk Application can be used for internal as well as external users. Wavity has led the product development with a user-centric approach. With the widget-driven UI, users can customize the look and feel to what they need and how ...Read more about Wavity Help & Service Desk