# Best 5 ServiceNow Alternatives in 2026 - Software Advice > Find the top ServiceNow Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Help Desk Software for your business. Source: https://www.softwareadvice.com/product/27432-ServiceNow/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Help Desk Software](https://www.softwareadvice.com/help-desk/) / [ServiceNow](https://www.softwareadvice.com/product/27432-ServiceNow/) / ServiceNow Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/27432-ServiceNow/)[Reviews](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Alternatives # Best 5 ServiceNow Alternatives Updated June 10, 2026 Written by [Molly Burke](https://www.softwareadvice.com/resources/author/mburke/) Senior Specialist Analyst Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor ServiceNow 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Starting Price: $100.00 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Our Summary - Popular Alternatives - Top Alternatives - Additional Alternatives ## Our Summary ServiceNow 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Top Alternatives Freshdesk Jira Spiceworks Cloud Help Desk Salesforce Service Cloud Zendesk Suite See More Alternatives ### Why you may need an alternative for ServiceNow: ServiceNow is a popular help desk tool that offers powerful ticket management functionality, great value for money, and a smooth user interface. But depending on the size of your business and the complexity of your help desk operations, ServiceNow may not be the best fit. Smaller and emerging businesses may want a more affordable tool, like Spiceworks Cloud Help Desk. Others may want a tool that’s easier to customize, such as Freshdesk or Zendesk. Very large organizations, or those that already use a software suite like Salesforce, may consider a tool like Salesforce Service Cloud. Free 15 minute consultation for your personalized ServiceNow alternative list Our expert software selection advisors have helped over one million companies the right software for their needs. ## Preview of Top ServiceNow Alternatives Main Product ServiceNow 4.5 [(350)](https://www.softwareadvice.com/product/27432-ServiceNow/reviews/) Ratings Breakdown - 4.24Ease of use - 4.14Value for money - 4.33Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Top Alternative Freshdesk 4.5 [(3445)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Top Alternative Jira 4.4 [(15406)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Top Alternative Spiceworks Cloud Help Desk 4.4 [(585)](https://www.softwareadvice.com/help-desk/spiceworks-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.59Value for money - 4.18Customer support - 4.19Functionality Pricing Starting at $6.00 per month Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price Top Alternative Zendesk Suite 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Top ServiceNow Alternatives [## Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) **4.5** ([3445 reviews](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Freshdesk's Best Rated Features Freshdesk - 4.89Activity Dashboard - 4.62Problem Management - 4.57Ticket Management ServiceNow Comparison - 4.06Activity Dashboard - 4.29Problem Management - 4.52Ticket Management ### Features Comparison 68% Unique Features for Freshdesk - Access Controls/Permissions - Activity Tracking - AI Copilot See All 32% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 93% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 7% Shared Integrations with ServiceNow - Five9 - GitHub - LogMeIn Rescue See All [Get Full One-To-One Comparison with ServiceNow](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/110247-freshdesk/) See Freshdesk Screenshots [## Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** ([15406 reviews](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/)) Starting Price: $7.91 per month Free trial Free version Starting Price: $7.91 per month Free trial Free version ### Jira's Best Rated Features Jira - 4.67Inventory Management - 4.59Compliance Management - 4.58Task Management ServiceNow Comparison - 4.43Inventory Management - 4.25Compliance Management - 4.36Task Management ### Features Comparison 82% Unique Features for Jira - Access Controls/Permissions - Accounting - Activity Tracking See All 18% Shared Features with ServiceNow - Activity Dashboard - Alerts/Notifications - API See All ### Integrations Comparison 89% Unique Integrations for Jira - BigPicture - Checklist for Jira - Clockify See All 11% Shared Integrations with ServiceNow - Bitbucket - GitHub - JIRA Service Management See All [Get Full One-To-One Comparison with ServiceNow](https://www.softwareadvice.com/compare/4315-atlassian-jira/vs/27432-ServiceNow/) See Jira Screenshots [## Spiceworks Cloud Help Desk](https://www.softwareadvice.com/help-desk/spiceworks-profile/) **4.4** ([585 reviews](https://www.softwareadvice.com/help-desk/spiceworks-profile/reviews/)) Starting Price: $6.00 per month Free trial Free version Starting Price: $6.00 per month Free trial Free version ### Spiceworks Cloud Help Desk's Best Rated Features Spiceworks Cloud Help Desk - 4.67Configuration Management - 4.58Incident Management - 4.50Performance Metrics ServiceNow Comparison - 4.48Configuration Management - 4.52Incident Management - 4.47Performance Metrics ### Features Comparison 33% Unique Features for Spiceworks Cloud Help Desk - Access Controls/Permissions - Analytics - Application Management See All 67% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - Asset Tracking See All ### Integrations Comparison 0% Unique Integrations for Spiceworks Cloud Help Desk - No unique integrations 0% Shared Integrations with ServiceNow - No shared integrations [Get Full One-To-One Comparison with ServiceNow](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/365499-spiceworks/) See Spiceworks Cloud Help Desk Screenshots [## Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** ([824 reviews](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Salesforce Service Cloud's Best Rated Features Salesforce Service Cloud - 4.69Data Import/Export - 4.68Alerts/Notifications - 4.57Dashboard ServiceNow Comparison - 4.44Data Import/Export - 4.31Alerts/Notifications - 4.26Dashboard ### Features Comparison 74% Unique Features for Salesforce Service Cloud - Access Controls/Permissions - Accounting Integration - Activity Tracking See All 26% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 88% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Gainsight CS See All 12% Shared Integrations with ServiceNow - Five9 - Salesforce Marketing Cloud [Get Full One-To-One Comparison with ServiceNow](https://www.softwareadvice.com/compare/27432-ServiceNow/vs/363691-service-cloud/) See Salesforce Service Cloud Screenshots [## Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** ([4081 reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Zendesk Suite's Best Rated Features Zendesk Suite - 4.62Problem Management - 4.55Activity Dashboard - 4.53Ticket Management ServiceNow Comparison - 4.29Problem Management - 4.06Activity Dashboard - 4.52Ticket Management ### Features Comparison 74% Unique Features for Zendesk Suite - Account Alerts - Account Management - Activity Tracking See All 26% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 94% Unique Integrations for Zendesk Suite - 123FormBuilder - ActiveCampaign - Adobe Commerce See All 6% Shared Integrations with ServiceNow - 3CLogic - Five9 - LogMeIn Rescue See All [Get Full One-To-One Comparison with ServiceNow](https://www.softwareadvice.com/compare/26892-Zendesk/vs/27432-ServiceNow/) See Zendesk Suite Screenshots ## Our Methodology Our objective research is based on market demand signals along with an analysis of our proprietary data, including product information and verified user ratings and reviews, as of June 2026. To be eligible, products had to meet at least one of the following criteria: - Be considered a popular ServiceNow alternative based on our analysis of online search trends where users compare the two systems. - Emerge as one of the top-mentioned products in Software Advice reviews that reviewers switched to from ServiceNow, or considered as alternatives when selecting ServiceNow. - Show popular demand in a software category shared with ServiceNow by being among the products that users most commonly inquire about on its Software Advice profile page. - Rank among one of the highest-rated ServiceNow competitors. The selected products also met these requirements: - Have at least 20 published reviews in the past 2 years as of the analysis period. - Demonstrate U.S. market presence based on factors such as the availability of U.S.-based reviews and product website research. In certain cases, depending on the product we’re considering alternatives for, we may expand our selection criteria based on our market insights to ensure we’re providing the best options for buyers. To offer users a varied selection of vendors to consider, we restrict the number of products from the same software vendor on the list. If several products from the same vendor qualify for inclusion, we select the one most often searched as a ServiceNow competitor according to online search trends. ## Additional ServiceNow Alternatives [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 54% Unique Features for Freshservice - Access Controls/Permissions - Activity Tracking - AI Copilot See All 46% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - API See All ### Integrations Comparison 85% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 15% Shared Integrations with ServiceNow - GitHub - LogMeIn Rescue - Microsoft 365 See All See Freshservice Screenshots [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) 4.8 [(298)](https://www.softwareadvice.com/it-management/milvus-profile/#reviews) Starting Price: R$35.00 per month Free trial Free version Starting Price: R$35.00 per month Free trial Free version ### Features Comparison 28% Unique Features for Milvus - Access Controls/Permissions - Call Center Management - Chatbot See All 72% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - API See All ### Integrations Comparison 100% Unique Integrations for Milvus - WhatsApp 0% Shared Integrations with ServiceNow - No shared integrations See Milvus Screenshots [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Starting Price: $109.00 per year Free trial Free version Starting Price: $109.00 per year Free trial Free version ### Features Comparison 71% Unique Features for Supremo Remote Desktop - Access Controls/Permissions - Chat/Messaging - Diagnostics Tools See All 29% Shared Features with ServiceNow - Activity Dashboard - Customizable Branding - Data Import/Export See All ### Integrations Comparison 0% Unique Integrations for Supremo Remote Desktop - No unique integrations 0% Shared Integrations with ServiceNow - No shared integrations See Supremo Remote Desktop Screenshots [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Starting Price: $129.00 per month Free trial Free version Starting Price: $129.00 per month Free trial Free version ### Features Comparison 64% Unique Features for Atera - Access Controls/Permissions - Activity Tracking - Analytics See All 36% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 85% Unique Integrations for Atera - AnyDesk - Bitdefender GravityZone - Cisco Duo See All 15% Shared Integrations with ServiceNow - Okta - TeamViewer ONE - Zapier See Atera Screenshots [TeamDynamix](https://www.softwareadvice.com/project-management/teamdynamix-profile/) 4.4 [(170)](https://www.softwareadvice.com/project-management/teamdynamix-profile/reviews/) Starting Price: $1.00 per year Free trial Free version Starting Price: $1.00 per year Free trial Free version ### Features Comparison 53% Unique Features for TeamDynamix - Access Controls/Permissions - Activity Tracking - Approval Process Control See All 47% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 0% Unique Integrations for TeamDynamix - No unique integrations 0% Shared Integrations with ServiceNow - No shared integrations See TeamDynamix Screenshots [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) 4.7 [(140)](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 53% Unique Features for BOSSDesk - Access Controls/Permissions - AI Copilot - AI Summarization See All 47% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 33% Unique Integrations for BOSSDesk - ChatGPT 67% Shared Integrations with ServiceNow - TeamViewer ONE - Zapier See BOSSDesk Screenshots [Deepser](https://www.softwareadvice.com/service-desk/deepser-profile/) 4.6 [(57)](https://www.softwareadvice.com/service-desk/deepser-profile/#reviews) Starting Price: $28.00 per month Free trial Free version Starting Price: $28.00 per month Free trial Free version ### Features Comparison 57% Unique Features for Deepser - Access Controls/Permissions - Activity Tracking - AI Copilot See All 43% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - API See All ### Integrations Comparison 82% Unique Integrations for Deepser - 3CX - AnyDesk - baramundi Management Suite See All 18% Shared Integrations with ServiceNow - Microsoft 365 - Microsoft Entra ID - TeamViewer ONE See Deepser Screenshots [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/) 4.4 [(232)](https://www.softwareadvice.com/help-desk/manageengine-servicedesk-plus-profile/reviews/) Starting Price: $16.00 per month Free trial Free version Starting Price: $16.00 per month Free trial Free version ### Features Comparison 43% Unique Features for ManageEngine ServiceDesk Plus - Activity Tracking - Assignment Management - Audit Trail See All 57% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - API See All ### Integrations Comparison 88% Unique Integrations for ManageEngine ServiceDesk Plus - Jira - ManageEngine ADManager Plus - ManageEngine ADSelfService Plus See All 13% Shared Integrations with ServiceNow - ManageEngine Endpoint Central - Microsoft 365 See ManageEngine ServiceDesk Plus Screenshots [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) 4.6 [(11629)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Starting Price: $24.90 per month Free trial Free version Starting Price: $24.90 per month Free trial Free version ### Features Comparison 75% Unique Features for TeamViewer ONE - Access Controls/Permissions - Active Directory Integration - Activity Tracking See All 25% Shared Features with ServiceNow - Alerts/Escalation - Alerts/Notifications - API See All ### Integrations Comparison 86% Unique Integrations for TeamViewer ONE - AnyDesk - Dynamics 365 Business Central - Freshdesk See All 14% Shared Integrations with ServiceNow - NinjaOne - Okta - Slack See TeamViewer ONE Screenshots [ConnectWise PSA](https://www.softwareadvice.com/itsm/connectwise-manage-profile/) 4.1 [(277)](https://www.softwareadvice.com/itsm/connectwise-manage-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 47% Unique Features for ConnectWise PSA - Access Controls/Permissions - Accounting - Activity Tracking See All 53% Shared Features with ServiceNow - Activity Dashboard - Alerts/Escalation - Alerts/Notifications See All ### Integrations Comparison 92% Unique Integrations for ConnectWise PSA - Acronis Cyber Protect Cloud - Asset Panda - Auvik See All 8% Shared Integrations with ServiceNow - AlertOps - LogicMonitor - NinjaOne See All See ConnectWise PSA Screenshots Still Not Sure? Our experts can help you compare ServiceNow with other top options, so you can find the best fit for your needs. Best 5 ServiceNow Alternatives in 2026 - Software Advice