All ServiceNow Reviews
1-25 of 267 Reviews
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5
(152)4
3
2
1
Ease-of-use
4.2
Customer Support
4.3
Value for money
4.2
Functionality
4.5
"From both points of view, this software is great. I love how easy it is to use and how you can see the progression of the ticket being worked."
"Great reporting abilities, easy to use dashboards keep my work organized which helps me keep my performance on high level to provide best support."
"The best part that I like the most about Service Now is it's completely automated."
"If you are new to service management processes, the plethora of services will leave you confused. Configure one process and explore them in and out before moving into another process."
"It replaced vFire which was getting slow and agonizing to work with. Tickets would come in and we would perform the work and move the ticket along and/or close it altogether depending on the job."
"The license is rather difficult to understand and must be re-considered over time."
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