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> Reviews of GoTo Connect. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoTo Connect is a good fit for you!

Source: https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews

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GoTo Connect Reviews

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[Overview](https://www.softwareadvice.com/product/2766-GoTo-Connect/)

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# GoTo Connect Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(427)

4

(178)

3

(39)

2

(11)

1

(14)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.4

Functionality

4.5

* * *

### Pros

"Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play."

"Offers the essential functions we need in our business context and also provides exciting features we haven't used before."

"Currently, one of the best features of Goto Connect is the new AI feature."

### Cons

"We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over."

"GoTo Connect should rename itself “GoTo Disconnect” because that’s all you’ll get — disconnected phones, disconnected support, and disconnected ethics."

"The learning curve for Goto Connect can be a little steep."

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GoTo Connect Reviews, Pros and Cons - 2026 Software Advice