# Fusion Software Reviews, Demo & Pricing - 2026 > Review of Fusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/280009-innosoft-fusion --- [Home](https://www.softwareadvice.com/) / [Membership Management Software](https://www.softwareadvice.com/membership-management/) / Fusion Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/280009-innosoft-fusion/reviews/)[Alternatives](https://www.softwareadvice.com/product/280009-innosoft-fusion/alternatives/) # Fusion 2026: Benefits, Features & Pricing Wondering if Fusion is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Fusion 4.4 [(34)](https://www.softwareadvice.com/product/280009-innosoft-fusion/reviews/) Pricing Starting at CA$0.01 per year ### About Fusion Fusion helps businesses create and manage a database of contacts. It allows users to keep track of all their contacts met via conferences, seminars, and other events as well as organize them by company, industry, or location. Using Fusion, teams can quickly find contact information such as names, email addresses, phone numbers, physical addresses, social media accounts and more according to requirements. The solution provides a suite of CRM, ERP, and financial modules with tools for marketing automation and sales forecasting. Wondering if Fusion is right for your organization? Our Membership Management Software selection experts can help you in 15 minutes or less. ## Fusion User Interface ## Popular Fusion Alternatives Main Product Fusion 4.4 [(34)](https://www.softwareadvice.com/product/280009-innosoft-fusion/reviews/) Ratings Breakdown - 4.24Ease of use - 4.13Value for money - 4.35Customer support - 3.76Functionality Pricing Starting at CA$0.01 per year Get Price Alternative Product [Daxko Operations](https://www.softwareadvice.com/membership-management/daxko-operations-profile/) 4.5 [(182)](https://www.softwareadvice.com/membership-management/daxko-operations-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.44Value for money - 4.47Customer support - 4.35Functionality Pricing Available upon request Get Price Alternative Product [AllBooked by Skedda](https://www.softwareadvice.com/product/526011-AllBooked/) 4.8 [(76)](https://www.softwareadvice.com/product/526011-AllBooked/#reviews) Ratings Breakdown - 4.83Ease of use - 4.26Value for money - 4.92Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [Dash](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/) 4.2 [(31)](https://www.softwareadvice.com/parks-and-recreation/daysmart-recreation-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.20Value for money - 4.59Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [in2](https://www.softwareadvice.com/fitness/in2-profile/) 4.5 [(37)](https://www.softwareadvice.com/fitness/in2-profile/#reviews) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.57Customer support - 4.35Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [EZFacility](https://www.softwareadvice.com/membership-management/ezfacility-profile/) 4.4 [(129)](https://www.softwareadvice.com/membership-management/ezfacility-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.21Value for money - 4.62Customer support - 4.24Functionality Pricing Starting at $144.00 per month Get Price ## Fusion Pricing and Plans Starting price: CA$0.01 per year Free Trial Free Version Basic CA$0.01 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fusion Features - Popular features found in Membership Management Application Management Communication Management Dues Management Email Marketing Event Management Member Directory Member Portal Membership Renewals Payment Processing Promotions Management Registration Management - More features of Fusion Activity Management Billing & Invoicing Booking Management Calendar Management Check-in/Check-out Class Scheduling Contract/License Management CRM Email Templates Equipment Tracking Facility Management Facility Scheduling Family Memberships Information Hub Inventory Tracking League/Team Management Marketing Automation Membership Management Mobile App Rental Management Reporting & Statistics Scheduling Self Service Portal Website Integration ## Fusion User Reviews Overall Rating 4.4 Ratings Breakdown 5 50% 4 35% 3 15% 2 0% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.4 Functionality 3.8 VR Verified Reviewer Higher Education Used daily for less than 6 months Review source Reviewed February 2018 Very pleased with the capabilities and ease of this product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The user-friendly dashboard and the extensive capabilities of the program RE marketing, membership, and customer service. Cons: There were a few updates needed and the company indicated that they are waiting for enough people to request the changes rather than implementing them proactively. Read More NF Nina F. Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed January 2019 I <3 Innosoft Fusion 5 Innosoft Fusion has helped our department to achieve a level of excellence than any other software solution could. I have full confidence that this software will continue to be the top-of-the-line solution for years to come. Innosoft has helped me to create a system for measuring impact/reach of marketing campaigns, provide regular communication to members, provide an excellent service experience (Sales, Facility Access, Registrations), and has continued to inspire us to keep pushing boundaries as we evolve with the field of Recreation. I love this company, I value the Innosoft team and I would recommend Innosoft Fusion to everyone (And I do!). Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I love that this software is dedicated to the success of recreation programs. The Development team, Client Success specialists, Education team and Executive Team are consistently working towards providing a solution which meets the needs of and continues to grow with the ever-evolving field of collegiate recreation. Innosoft Fusion is the BEST software on the market, bar none! It's user friendly, versatile and has helped us further our mission with ease. Cons: I have worked with Innosoft Fusion very closely for the past two years. During that time, I have developed a phenomenal working relationship with the team. They work diligently to ensure all users and clients are heard, creating new features and functionalities to help better their solution. I would love to see a quicker turnaround on new features. However, both development and Client Success Specialists have always been transparent about what is feasible given their release schedule. Read More EF Erica F. Higher Education 501-1000 employees Used daily for more than 2 years Review source Reviewed January 2019 Fusion 3 Overall, Fusion meets the majority of our facility, program and service needs as a department. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation. Cons: We have had several times where our website and client have been down for hours which has negatively affected our services and programs! Read More KB Kristen B. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 2 years Review source Reviewed April 2019 Fusion ECU 4 Fusion has been great to work with. They are always very helpful and eager to help find a solution to problems we run in to. Can't wait for the new release to come out and for us to launch the FusionGO app next month. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Fusion is a very easy software to learn for both customers and staff. Their customer support is top-notch and always super quick to respond and resolve issues. They also have an Ideas Portal where customers can submit ideas and vote on ones for future implementation. I like that they actually take these ideas into consideration because they have already planned to implement several of the ideas that received the most votes from customers. They also have a very informative online manual that shows screenshots and step-by-step instructions on most aspects of the software. Cons: Fusion lacks a few features we wish it had such as a Charge to Account payment option, deposit for summer camps, ability to check in participants for programs by offering (not just schedule), and ability to attach waivers to multi-visit passes and lockers. I will say that they are working on the deposit feature, however it won't be ready until this summer after camp registrations have already started. I also wish there was a way to do discounts on line for things like a member registering their child for a certain number of weeks without us having to do it on the back-end manually. Read More RC Rebecca C. Verified reviewer Recreational Facilities and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed January 2019 Easy and adaptable with excellent support. 5 It truly is an enterprise system, a one stop shop for not only us as administrators for memberships, programs, services, and data but also a single log in for our members to engage with our department. From implementation and updates, to meeting our ever changing needs Innosoft has been responsive every step of the way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ease of use for both administrators and customers. We call this our enterprise system as it does almost everything for us. This makes locker clean out a breeze. But most importantly the quick response time provided by the support staff when there is an issue is fantastic. Even as the company grows they have not compromised on this area and it is greatly appreciated. Cons: The areas for us that still need work are Group Fitness, Scheduling, and Reports. They are working on all of these. One size fits all reporting works for some reports but each user has different requirements in regards to data. Group Fitness bulk class scheduling with individual class sign ups, and tracking no shows is highly desirable. Different methods for scheduling bulk scheduling one type of class for multiple days throughout the semester at different times with editing. Read More BS Ben S. Recreational Facilities and Services 201-500 employees Used daily for more than 2 years Review source Reviewed January 2019 Best Membership Management Software 5 Overall, the innosoft staff are unbelievably nice, competent, and passionate about what they do. They get back to me quickly within minor or major issue which is always comforting. Fusion has made our operations so much better than they have ever have been at WashU and is worth the investment. We have really enjoyed incorporating Fusion into our daily operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This is by far the most user friendly software for membership management for collegiate recreation. The interface is very appealing which makes educating student/part-time staff easier than other products I've used in the past. I've also found that the staff are extremely helpful and patient in helping work out just about any issue I've encountered. Compared to the other options, Fusion is much greater. Cons: While I understand each individual school has different needs from the Fusion software, I wish it was a little more customizable on some very minor things within the sales page. When there are buttons that we don't use (like Parking permits for example) I would like to be able to take off this button so our staff doesn't get confused. I would also like to be able to provide prompts for my sales team during certain transactions without having those prompts be public on the website. This could also be something that is fixable, but I'm not sure how to make that happen just yet. Read More JP Joy P. Verified reviewer Higher Education 51-200 employees Used daily for more than 2 years Review source Reviewed April 2019 Penguin Feedback 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The software is easy to use by all stakeholders.. student staff as well as the diverse group of professional staff on our CR team. I appreciate that the company is listening to it's users and takes our suggestions and needs in to consideration when rolling out new features. They own up to mistakes and try to correct as soon as possible. They have a great team and are willing to work with the users. Cons: As they experienced some growing pains and staff changes, customer service was impacted but the company owned up to it and worked through the challenges. I am still not clear on how or when the update of the Portal ( CR store) takes place at each school. I wish there was a better system for this . Read More SM Sara M. Higher Education 51-200 employees Used daily for less than 2 years Review source Reviewed January 2019 Good for improving Access Management 4 What it does, it does well. It is one of the better options in the industry, particularly if you're looking to improve access management, membership sales, locker rentals, or pro-shop sales and inventory. There are real limitations to other functionality, especially for certain programs and generating reports. Their development timeline is really slow. Their customer service reps are nice and are quick to answer simple questions, but can be slow to handle more complex issues. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: This software is great for access management, membership and pro-shop sales, and guest/alumni card printing. It is an improvement on any of our previous systems. Cons: While Fusion is great at certain functionalities, there are limitations and it is not all encompassing for recreation, as we had initially hoped. Some areas do not function well enough for us to change over from other systems, so it hasn't allowed us to fully streamline our processes. Read More VR Verified Reviewer Recreational Facilities and Services 51-200 employees Used daily for more than 2 years Review source Reviewed January 2019 Fusion from my point of view 4 Ratings Breakdown 4 Ease of use 3 Value for money 5 Functionality Pros: This software allows us to put multiple program areas into one place. We use the it for class registration, communications, equipment issue, inventory, facility reservations, and more. Cons: When issues arise its often a out of your hands as a user. Most issues have to be corrected with the aid of product support. Read More RY Robin Y. Verified reviewer Higher Education 1001-5000 employees Used daily for more than 2 years Review source Reviewed April 2019 Fusion 5 Customer service is outstanding and always very helpful to at all levels with analyzing and fixing problems. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Ease of use, used by many student workers and they easily have figured out how to use various components. Cons: Wish we could create our own reports, I believe that feature is coming. Read More Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/product/280009-innosoft-fusion/reviews/) ## Other Top Recommended Membership Management Software [Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/) **4.3** (619) Recently recommended **121** times [GrowthZone](https://www.softwareadvice.com/nonprofit/memberzone-profile/) **4.4** (286) Recently recommended **63** times [Glue Up](https://www.softwareadvice.com/crm/glue-up-profile/) **4.5** (197) Recently recommended **30** times [Member365](https://www.softwareadvice.com/product/10254-Member365/) **4.3** (47) Recently recommended **29** times Stuck Between Options? Our experts can help you compare Fusion with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice