# Merlin Software Reviews, Demo & Pricing - 2026

> Review of Merlin Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/282121-merlin-x2

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Merlin

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Overview

# Merlin 2026: Benefits, Features & Pricing

Wondering if Merlin is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Merlin

4.3

[(4)](https://www.softwareadvice.com/product/282121-merlin-x2/#reviews)

Pricing

Starting at €39.00 per month

### About Merlin

Merlin is a salon management software designed to help businesses manage clients, staff, stocks, appointments and marketing operations. The platform enables administrators to assess salon performance against industry benchmarks.

Managers can add or remove services, set up discount rates, process payments and generate reports on a unified interface. Additionally, Merlin allows teams to access training-related information, documentation and product supplier catalogs via a service portal.

Pricing is based on monthly subscriptions and support is extended via phone, email and FAQs.

Wondering if Merlin is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

## Merlin User Interface

## Popular Merlin Alternatives

Main Product

Merlin

4.3

[(4)](https://www.softwareadvice.com/product/282121-merlin-x2/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   2.0Value for money
-   3.75Customer support
-   5.0Functionality

Pricing

Starting at €39.00 per month

Get Price

Alternative Product

[Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/)

4.5

[(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.43Value for money
-   4.49Customer support
-   4.40Functionality

Pricing

Starting at $149.00 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)

4.9

[(327)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/)

Ratings Breakdown

-   4.94Ease of use
-   4.76Value for money
-   4.97Customer support
-   4.78Functionality

Pricing

Starting at $165.00 per month

Get Price

Alternative Product

[DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/)

4.4

[(407)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.17Value for money
-   4.27Customer support
-   4.24Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.68Functionality

Pricing

Starting at $28.00 per month

Get Price

## Merlin Pricing and Plans

Starting price: €39.00 per month

Free Trial

Free Version

Basic

€39.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Merlin Features

-   Popular features found in Salon
    
    Calendar Management
    
    Client Database
    
    Confirmations/Reminders
    
    Electronic Payments
    
    Email Marketing
    
    Employee Management
    
    Inventory Management
    
    Mobile Access
    
    Multi-Location
    
    Online Booking
    
    Point of Sale (POS)
    
    Recurring Appointments
    
-   More features of Merlin
    
    Appointment Scheduling
    
    For Salons and Spas
    
    Loyalty Program
    
    Payroll Management
    

## Merlin User Reviews

Overall Rating

4.3

Ratings Breakdown

5

75%

4

0%

3

0%

2

25%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

2.0

Customer support

3.8

Functionality

5.0

Have you used Merlin and would like to share your experience with others?

LN

Leon N.

Used unspecified for unspecified

Review source

Reviewed July 2014

Little known over here but very complete

5

I stumbled upon this program almost by accident as they are not very well known in South Africa but I'm so glad I did! Pros: Extremely complete software, it does everything from stock management to commissions to automatic marketing (this last one is amazing; I get clients calling up to book appointments all the time without me having lifted a finger to contact them!). Tech support is very good and development is rapid. New versions are brought out several times a year. Cons: Tech support is closed on French holidays (they're based there) so very occasionally we get stuck with a question for 24 hours. Also, some reports take up to 5 minutes to generate.

Ratings Breakdown

4

Ease of use

4

Customer support

Read More

IB

Ian B.

Used unspecified for unspecified

Review source

Reviewed December 2014

Merlin X2 user in South Africa

5

Pros: Centralised management, detailed reports, tips function, loyalty programme, stock management the list goes on and on. Excellent tech support (thank you Richard!), I am able to remotely connect (this is built into the software) to salon and sort out any issues. Overall the software is very user friendly and just works. Cons: Tech support is closed on French holidays and reports can run a bit slow to load.

Ratings Breakdown

5

Ease of use

5

Customer support

Read More

MS

Maria S.

Used unspecified for unspecified

Review source

Reviewed January 2016

Very comfortable, extremely detailed and organized!

5

Merlin is the best possible solution for managing and organizing the entire business of our beauty salon. It has full range of settings, options and constant online support. Thank you all from Ikosoft!

Ratings Breakdown

5

Ease of use

5

Customer support

Read More

CG

Cyril G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Très déçu par le service technique Ikosoft

2

Nous déplorons d'avoir à utiliser cet outil qui nous imposé contractuellement. Les équipes techniques n'ont pas su migrer les données de notre ancien logiciel malgré du temps investi de notre part ainsi que de l'éditeur de notre solution actuelle pour leur fournir les explications nécéssaire.

Ratings Breakdown

2

Ease of use

2

Value for money

1

Customer support

5

Functionality

Pros:

Le logiciel présente de nombreuses fonctionnalités intéressantes en terme de pilotage malgré une UX/UI qui ne correspond pas aux standards actuels et une solution pas responsive du tout.

Cons:

J'ai eu de mauvaises expériences avec le support technique qui peine à réaliser des opérations simples.

Read More

Showing 1 - 4 of 4 Reviews

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