--- title: "Zinc Software Reviews, Demo & Pricing - 2026" description: "Review of Zinc Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/product/284930-Zinc/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Background Check Software](https://www.softwareadvice.com/hr/background-check-comparison/) / Zinc Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/284930-Zinc/reviews/)[Alternatives](https://www.softwareadvice.com/product/284930-Zinc/alternatives/) # Zinc Review Custom quote Free version Free trial 1 plan Wondering if Zinc is right for your organization? Our Background Check Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zinc 4.8 [(221)](https://www.softwareadvice.com/product/284930-Zinc/reviews/) Pricing Pricing available upon request ### About Zinc Zinc is an automated background check solution that serves human resource departments and staffing agencies. It offers a variety of features that streamline the background check process. The platform also conducts compliant background checks in over 200 countries and has a transparent process that gives candidates ownership of their data. Customers can customize background checks to include ID verification, education verification, reference checks and more. Additionally, it also provides customer support via phone, email, chat, FAQs and knowledge base. Wondering if Zinc is right for your organization? Our Background Check Software selection experts can help you in 15 minutes or less. ## Zinc User Interface ## Popular Zinc Alternatives Main Product Zinc 4.8 [(221)](https://www.softwareadvice.com/product/284930-Zinc/reviews/) Ratings Breakdown - 4.81Ease of use - 4.66Value for money - 4.85Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [RefNow](https://www.softwareadvice.com/reference-check/refnow-profile/) 4.7 [(471)](https://www.softwareadvice.com/reference-check/refnow-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.59Value for money - 4.61Customer support - 4.68Functionality Pricing Starting at £12.99 one time Get Price Alternative Product [HiPeople](https://www.softwareadvice.com/hr/hipeople-profile/) 4.8 [(1563)](https://www.softwareadvice.com/hr/hipeople-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.62Value for money - 4.68Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [Vitay](https://www.softwareadvice.com/hr-services/vitay-profile/) 4.9 [(49)](https://www.softwareadvice.com/hr-services/vitay-profile/#reviews) Ratings Breakdown - 4.92Ease of use - 4.81Value for money - 4.83Customer support - 4.82Functionality Pricing Starting at $699.00 per year Get Price Alternative Product [Discovered](https://www.softwareadvice.com/product/415321-Discovered/) 4.6 [(126)](https://www.softwareadvice.com/product/415321-Discovered/reviews/) Ratings Breakdown - 4.51Ease of use - 4.60Value for money - 4.82Customer support - 4.47Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Credibled](https://www.softwareadvice.com/product/526744-Credibled/) 5.0 [(2)](https://www.softwareadvice.com/product/526744-Credibled/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price ## Zinc Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zinc Features - Popular features found in Background Check Background Screening Batch Processing Employment Screening Online Applications Reference Checking Reporting & Statistics Screening Services Integration Self Service Portal Status Tracking Tenant Screening - More features of Zinc Activity Dashboard Alerts/Notifications API Applicant Tracking Assessment Management Bulk Reference Request Candidate Profiles Compliance Management Criminal History Verification Customizable Branding Customizable Reports Customizable Templates Data Import/Export Data Verification Education Verification Email/Online Email Reminders Employment Eligibility Verification Feedback Management Fraud Detection Identity Verification Instant Check Mobile Access Real-Time Monitoring Real-Time Notifications Real-Time Reporting Recruitment Management Reference Request Automation Referral Tracking Reminders Reporting/Analytics Search/Filter Secure Data Storage Summary Reports Survey Builder Survey Library Third-Party Integrations Visual Analytics Workflow Management ## Zinc Integrations Teamtailor Integration rated undefined from -1 review Greenhouse Integration rated undefined from -1 review SmartRecruiters Integration rated undefined from -1 review Workable Integration rated undefined from -1 review PinPoint Integration rated undefined from -1 review Ashby Integration rated undefined from -1 review See all 14 integrations ## Zinc User Reviews ## Zinc customer ratings - Overall rating: 4.8/5 - Total reviews: 221 ### Rating distribution - 5 stars: 181 reviews (82%) - 4 stars: 35 reviews (16%) - 3 stars: 5 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.8/5 --- ### Great customer support - Overall rating: 4/5 - Reviewer: Samuel P. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used monthly for free trial - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use the software, intuitive and fast. Great customer support team. #### Cons The AI did mistake the design on the page of a passport for an additional letter, though the customer support team was quick to help out, and resolved the issue in no time. --- ### Simple, Transparent, Easy ROI, & Built for Speed - Overall rating: 5/5 - Reviewer: Jed S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We have been with Zinc for 2 years now and won't look back - it gives both the TA and HR team transparency and regular updates and any issues that need to be addressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zinc has been a great addition to our TA arsenal, its simple and easy to use and most importantly quick and compliant! The cost is the best we have checked against the market and the speed in the service (even for international) is very impressive! #### Cons Nothing so far, we have had it for 2 years and never had any reason to change to another system - it integrates seamlessly into our ATS aswell #### Reasons for choosing Zinc Quick solutions and cost in comparison was a lot cheaper #### Reasons for switching to Zinc Mounting costs and also moved data Centre outside of the UK without informing us --- ### Frustrating Experience with Poor Support and High Costs - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zinc has been mainly negative, largely due to poor customer service. When issues arise, responses are slow or sometimes nonexistent—especially when queries are referred to the technical team. This has caused frustration for new starters and led to a poor onboarding experience. Additionally, the service is quite pricey considering the challenges we've faced. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros What I liked most about Zinc was the speed—it made the whole process feel smooth and efficient, which I really appreciated. #### Cons What I liked least about Zinc was the customer service experience when something goes wrong. If an issue is referred to the technical team, you often don’t hear back—even after multiple follow-ups. The wait times can be lengthy, and it can feel quite frustrating when you're trying to resolve something quickly. --- ### The best Automated BGV tool ever - Overall rating: 5/5 - Reviewer: Vishal K. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience was up to the mark and I enjoyed it while using. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use and least time consuming with smooth interface. #### Cons There are less options available to choose in the qualification check section for example: if any person with whose highest qualification is 12th standard, then what option he will choose it's a bit complicated. Kindly provide some specific options to those whose highest qualification is 12th pass or they are pursuing their Graduation degree That's all. #### Reasons for switching to Zinc Quite complicated to use and one can not use it properly on their smartphones. #### Vendor response Thanks for taking the time to leave Zinc a review! Your feedback is extremely insightful and valueable to us. Replied March 2024 --- ### Quick and easy - Overall rating: 5/5 - Reviewer: Lizette l. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The turnaround time for check results to come back, is very quick. #### Cons At present one can only ask for a professional or HR reference, i.e. there is no option to ask for both to be checked for the same candidate. #### Reasons for choosing Zinc The company does not operate in a regulated environment, so Zinc was the right solution at the time. --- ### Okay product - Overall rating: 3/5 - Reviewer: Sarah A. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered All of our issues have been solved quickly which is great but I've been surprised at the amount of issues we have had in this short time frame... Such as errors in billing, errors in the difference between UK and US regulations, and just general reference check confusion. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service and very responsive rep. Easy set up and integration into ATS. #### Cons My main concern has been that we often have to remind Zinc that we are based in the US and so there are significantly different legal requirements. I also dont like how Zinc tends to blend reference checks, employment verifications, and background checks. In my experience, a reference check is to get a candid response on how one specific person worked with this individual. An employment verification is to verify the dates that they worked there. A background check is to get the criminal background and maybe some identity verification. It has gotten pretty confused internally for us because of the way you have to set this up in Zinc. #### Reasons for choosing Zinc Simply because Zinc was so responsive. Beth won our business by just responding to questions and emails and getting us set up so quickly. --- ### Zinc's Customer Service is Amazing! - Overall rating: 5/5 - Reviewer: Abigail A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zinc is very easy to use once you get the hang of how things work. I also love the fact that you can text the references instead of calling them. It is a real time saver! Also, the customer service I receive is impeccable! Customer service reaches out to me at least once a month to see how everything is going and responds when I have an issue in a timely manner. #### Cons At first, using Zinc through greenhouse was not very intuitive, but once I figured how to use it, it is easy as can be! #### Reasons for choosing Zinc I am pretty sure it was because of the texting feature #### Reasons for switching to Zinc We wanted to integrate the references between interviews instead of receiving them after we have extended a applicant an offer --- ### Hassle-free experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really think you have a superpower around #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is good. The hassle-free experience seamless experience with zinc. #### Cons Nothing. It was a wonderful experience with zinc #### Vendor response Thanks for your kind words on Zinc! It's great to hear you had a good experience using the platform. Rachel Replied February 2024 --- ### User-friendly Product - Overall rating: 5/5 - Reviewer: Wafa A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user experience, clarity of the steps, good dashboard #### Cons for education verification, it would be better if the student ID was on the requested info #### Vendor response Thanks for taking the time to leave a review on Zinc! As a small business, we really appreciate it. It's great to hear you found Zinc really user-friendly. All the best, Rachel from Zinc Replied September 2023 --- ### User - Overall rating: 5/5 - Reviewer: Ramesh A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for free trial - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The background checks are very quick and we know the status when it's really completed. #### Cons I really don't have any issues while using the product. Only one issue I had is the references that I provided , the email was not sent to the reference for the first time. --- Showing 1 - 10 of 221 Reviews [See All Reviews](https://www.softwareadvice.com/product/284930-Zinc/reviews/) ## Zinc Popular Comparisons [RefNow vs Zinc](https://www.softwareadvice.com/compare/150271-refnow/vs/284930-Zinc/)[HiPeople vs Zinc](https://www.softwareadvice.com/compare/227740-hipeople/vs/284930-Zinc/)[Checkr vs Zinc](https://www.softwareadvice.com/compare/284930-Zinc/vs/415368-checkr/)[Sterling vs Zinc](https://www.softwareadvice.com/compare/74964-sterling/vs/284930-Zinc/) [Compare All Alternatives](https://www.softwareadvice.com/product/284930-Zinc/alternatives/) ## Other Top Recommended Background Check Software [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1392) Recently recommended **459** times [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1816) Recently recommended **223** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4308) Recently recommended **181** times [Employment Hero](https://www.softwareadvice.com/hr/employment-hero-profile/) **4.4** (239) Recently recommended **38** times Stuck Between Options? 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