# Big Tickets Software Reviews, Demo & Pricing - 2026 > Review of Big Tickets Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/298590-big-tickets --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / Big Tickets Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/298590-big-tickets/reviews/)[Alternatives](https://www.softwareadvice.com/product/298590-big-tickets/alternatives/) # Big Tickets 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Big Tickets 4.9 [(20)](https://www.softwareadvice.com/product/298590-big-tickets/reviews/) Pricing Pricing available upon request Top Alternatives ### About Big Tickets Big Tickets is an online ticketing solution, which enables businesses to handle reservations, payments, visitors, attendance, reporting and other activities/processes. Professionals can use the platform to create, manage, execute and promote events by adding media and customizable brand elements. Key features of Big Tickets include actionable analytics, social marketing, data visualization and inventory management. Organizations can sort, filter and export reports to gain insights into transactions, accounting, purchases and other metrics. Additionally, managers can design web pages for events and accept payments via various channels. Big Tickets offers mobile applications for Android and iOS devices, enabling attendees to register for events and share details for colleagues. Pricing is available on request and support is extended via phone, email and other online measures. ## Big Tickets User Interface ## Popular Big Tickets Alternatives Main Product Big Tickets 4.9 [(20)](https://www.softwareadvice.com/product/298590-big-tickets/reviews/) Ratings Breakdown - 4.70Ease of use - 4.84Value for money - 4.90Customer support - 4.68Functionality Pricing Available upon request Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(272)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(787)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.80Functionality Pricing Starting at $39.00 per month ## Big Tickets Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Pay-As-You-Go Ticketing Plan Pricing available upon request Plan includes: - Online Ticketing - Mobile Ticket Scanning - Real-Time Reporting - Marketing Automation - Custom Branded Checkout - Waitlist & Presale Tools - Dedicated Account Management - Affiliate & Referral Tracking - Box Office Management - Apple & Google Wallet Support Read More ## Big Tickets Features - Popular features found in Ticketing Attendance Management Barcode/Ticket Scanning Confirmations/Reminders Customer Data Management Email Marketing Online Ticketing Onsite Ticketing Promotions Management Registration Management Reserved Seating Third-Party Integrations Website Management - More features of Big Tickets Activity Dashboard API Billing & Invoicing Calendar Management Cross Selling Functionality Customizable Branding Customizable Forms Customizable Reports Data Import/Export Discount Management Drag & Drop Dynamic Pricing Event Calendar Event Management GDPR Compliance Kiosk Ticketing Mobile Access Mobile Ticketing Multi-Event Point of Sale (POS) Print-at-Home Real-Time Notifications Reporting/Analytics Sales Reports Season Tickets Seating Map Social Promotion Surveys & Feedback Ticket Reservations Venue Management Wait List Management ## Big Tickets Integrations authorize.net Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review PayPal Enterprise Payments Integration rated undefined from -1 review AdRoll Integration rated undefined from -1 review See all 9 integrations ## Big Tickets User Reviews Overall Rating 4.9 Ratings Breakdown 5 90% 4 10% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 4.9 Functionality 4.7 Andrew R. Verified reviewer Fund-Raising 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2018 Great Service 4 I produce charity events for hospitals and cancer research facilities all over the country. Even when I use BigTickets to help me fulfill free tickets for my participants (for which they don’t get a cut) their staff still goes out of their way to help me find solutions that work for me. Not mention the support during the event! We used a big competitor to Big Tickets one year and had an issue during the event, but couldn’t get any support on the weekend. Big Tickets is always available, if not physically present at the event. I won’t use anyone else! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I’ve used Big tickets for events all over the country for 5 years now and they are great. The customer service is incredible and their staff is always eager to help me find solutions to any problem. The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome!!! Cons: The only issues I’ve had is pulling demographic information from my ticket holders. The dashboard sometimes shows different data than the reports. And I have a one or two minor glitches the ticket scan data uploading to the serving. But like I said, it’s very minor. Vendor Response Hey Andrew, It's Will! I really appreciate the kind words and thank you for taking the time to provide a review. I'm excited to be working with you on your upcoming events and if there is anything you need don't hesitate to contact me directly. Sincerely, Will Replied April 2019 Read More VR Verified Reviewer Used daily for more than 2 years Review source Reviewed June 2018 Great team service. 5 Functionality and different measurements and comparison features. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Provides lots of functionality that can be used to increase ticket sales. Onsite staff is knowledgeable and experienced. Also like the new phone app. Cons: None really. Just waiting for more additional features that can help us grow our business. Can't wait to see what comes next. Vendor Response Hey there! Thank you for taking the time to provide this review! I'd love to hear more about the features you're looking for so feel free to contact me directly to discuss your ticketing needs. Thank you for being a valued client and I'm so glad you're loving our Eventpro App. Our next release is coming soon and it's going to rock your socks off! Cheers, Will Replied April 2019 Read More KM Korey M. Used daily for more than 2 years Review source Reviewed November 2017 I've been working with Xorbia Tickets for over 4 years. They've been a great partner! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the analytics and comparative analysis features. They are super easy to find, read and interpret. Also the customer support is top-notch - I don't think it's ever taken more than 30 minutes to get an email response from the support team about any issue. The Fanalytics feature is also fun to play with. Also, the xorbia team is great about helping to provide marketing support for local events. Our company couldn't have grown to the size it is now without using Xorbia Tickets! Cons: The only things that I'd like to see improved are some of the third party integrations (IE: mailchimp and Facebook) those features are the only advantage (in my opinion) that Eventbrite has. Vendor Response Hey Korey, You are the man! I've enjoyed working with you and the entire Atlanta Sport and Social team and although this response is way overdue, I want to say thank you! I know we'll likely be grabbing lunch soon, but I appreciate the kind words and know we'll continue to build out features that will help you grow your events. Sincerely, Will Replied April 2019 Read More Hannah B. Verified reviewer Public Relations and Communications 11-50 employees Used other for more than 2 years Review source Reviewed December 2018 My Company Loves Big Tickets! 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I've used Big Tickets as a consumer and an event host and I love how user-friendly it is on both ends. Big Tickets keeps the fees low for event hosts and customer service is always readily available. I work with Will here in Atlanta and he's always been available to answers questions as well as help boost the event to the front page and/or e-blasts that go out to Atlanta consumers. Cons: Overall, I've not had a bad experience with the software. I think a few people were confused when the name changed but that's about it. Vendor Response Hey Hannah, Thank you for taking the time to provide this great review! I really appreciate the kind words and I'm glad we've been able to deliver excellent customer service to you and your attendees. I look forward to working with you again soon. Sincerely, Will Replied April 2019 Read More JS Julie S. Used daily for more than 2 years Review source Reviewed November 2017 Absolutely love this software! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We've partnered with Xorbia since before I was on the team, and they have consistently been awesome to work with and always willing to help us. We've had great experiences and interactions with our account manager! He's truly helped us customize the ticket buying experience for our guests. Xoriba personnel have even attended events to help our newer members of our team too, and provided great insight into streamlining our ticket lines. The platform itself easy to use, and data is instantaneous. We've been satisfied with the product and their customer service! Vendor Response Hey Julie, It's Will and this review is awesome! I know my response is a little delayed, but I want to say thank you and let you know that we're always here for you and your team to answer any questions. We will continue to focus on providing the best service and product possible. You have been great to work with! Sincerely, Will Replied April 2019 Read More VR Verified Reviewer Restaurants 51-200 employees Used weekly for more than 2 years Review source Reviewed December 2018 Buying Tickets is a Breeze! 4 Big Tickets works well for our business as it is easy for our customers to purchse tickets for events. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Buying Tickets is a Breeze with Big Tickets! It is easy to read, process and purchase. Cons: Sometimes I'm not sure where to click next. Vendor Response Hey there! Thank you for taking the time to provide this thoughtful review. We're so glad you feel that buying tickets is easy. We take pride in looking at our purchase process to see where we can increase conversion rates to make ticket buying easier for the end user while providing as much reporting data for our clients. We look forward to working with you again. Thank you, Will Replied April 2019 Read More VR Verified Reviewer Non-Profit Organization Management Self-Employed Used other for less than 2 years Review source Reviewed April 2019 Excellent personal support 5 Our event is attended by 1000-1400 people every year and it's really reassuring to know that year-to-year we don't have to worry about ticket sales and checking people in on the night. Totally stress free! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like having a real person I can reach out to with questions. Also, having the team at the event to sell tickets on the door and check people in was amazing. Cons: Nothing. Compared to competitors, this software does everything we need it to. We can comp as many tickets as we want without paying fees on them and we can run promotions and discounts as well as giving people VIP codes. Love it. Vendor Response Hey there! Thank you so much for the kind words. We absolutely love what we do and the people we work with. Our team strives to provide the best possible customer service by having real people available to provide peace of mind for your events. We look forward to working with you in the future and thank you taking the time to provide us with this great review. Sincerely, William Adeimy Director of Ticketing Replied April 2019 Read More KA Kristie A. Non-Profit Organization Management 2-10 employees Used other for more than 2 years Review source Reviewed December 2018 Great Ticketing Platform! 5 We at Giving Kitchen love the relationship we have with Big Ticktes. Our contact, Customer Service has been extremely helpful whenever we want to host an event through the Big Tickets platform. We also appreciate how Big Tickets gives back to the community by kicking back some of the fees to Giving Kitchen. Every dollar helps, and that $100 will pay the power bill to someone in crisis! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how clean everything looks, and how easy it is to navigate around the site (which is not the case with some other ticketing platforms). I like how it shows you free events as well as paid, too! Cons: As far as I can tell, there isn't anything that I find that I don't like. Vendor Response Kristie! You're the best and thank you for the thoughtful review. We are huge fans of The Giving Kitchen here at Big Tickets and it's an honor to work with such a great organization and team! We love our community of organizers and we're so happy to be partnered with you! Cheers, Will Replied April 2019 Read More CS Crystel S. Events Services 2-10 employees Used daily for less than 2 years Review source Reviewed January 2019 Big Tickets 5 Big Tickets has went above and beyond to make sure our company is satisfied with the software, and has even tailored certain aspects for us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to track sales over several years. We are also able to pin point sales by the day and compare the day to past years. Cons: Honestly, I have no complaints. It is easy to use after you acclimate yourself to the software. Vendor Response Hi Crystel, The team here at Big Tickets is thrilled to hear such good feedback, and we¿re happy that you enjoy utilizing our sales comparison metrics. Thank you, Big Tickets Team Replied January 2019 Read More SC Stephanie C. Events Services 2-10 employees Used other for more than 2 years Review source Reviewed December 2018 Best ticketing provider out there. 5 Selling tickets to beer festivals Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We’ve been with big tickets for almost 10 years and their customer service and functionality cannot be beat. You can actually call or email and get a fast response and the user interface for us in the consumer is awesome! Cons: You need day of sales inventory management Vendor Response Hey Stephanie! I really appreciate the review. You'll be happy to know that we are about to launch our new box office functionality to the Eventpro app for day of sales and inventory management. I'd love to chat with you and Aaron as soon as it's deployed, so we can get you using it for your upcoming events. You've been a great client over the past 10 years, and thank you again for reviewing our product and team. Cheers, Will Replied April 2019 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/product/298590-big-tickets/reviews/) ## Big Tickets Popular Comparisons [Eventbrite vs Big Tickets](https://www.softwareadvice.com/compare/133924-eventbrite/vs/298590-big-tickets/) [Compare All Alternatives](https://www.softwareadvice.com/product/298590-big-tickets/alternatives/) ## See what companies are saying about Software Advice