# SMART Software Reviews, Demo & Pricing - 2026 > Review of SMART Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/312483-smart-software --- [Home](https://www.softwareadvice.com/) / [Field Service Management Software](https://www.softwareadvice.com/field-service/) / SMART Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/312483-smart-software/reviews/) # SMART 2026: Benefits, Features & Pricing Wondering if SMART is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SMART 4.5 [(18)](https://www.softwareadvice.com/product/312483-smart-software/reviews/) Pricing Starting at $59.00 per month ### About SMART SMART Software is a route planning software designed to help businesses manage relationships with customers, vendors and sales prospects. The platform offers ticketing and technician routing functionalities, which enable managers to track and handle service issues. Administrators can forecast vault cash, control inventory and manage vehicle maintenance operations on a unified interface. Additionally, SMART Software allows teams to gain insights into work order details including priority level, territory and hours of operation. Pricing is available on request. Wondering if SMART is right for your organization? Our Field Service Management Software selection experts can help you in 15 minutes or less. ## SMART User Interface ## Popular SMART Alternatives Main Product SMART 4.5 [(18)](https://www.softwareadvice.com/product/312483-smart-software/reviews/) Ratings Breakdown - 3.89Ease of use - 4.43Value for money - 4.94Customer support - 4.28Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) 4.6 [(452)](https://www.softwareadvice.com/field-service/fieldpulse-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.48Value for money - 4.68Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [BuildOps](https://www.softwareadvice.com/cmms/buildops-profile/) 4.4 [(177)](https://www.softwareadvice.com/cmms/buildops-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.25Value for money - 4.53Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [Service Fusion](https://www.softwareadvice.com/scheduling/service-fusion-profile/) 4.3 [(308)](https://www.softwareadvice.com/scheduling/service-fusion-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.25Value for money - 4.27Customer support - 4.05Functionality Pricing Starting at $245.00 per month Get Price Alternative Product [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) 4.4 [(333)](https://www.softwareadvice.com/field-service/servicetitan-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 3.84Value for money - 4.03Customer support - 4.20Functionality Pricing Available upon request Get Price ## SMART Pricing and Plans Starting price: $59.00 per month Free Trial Free Version Basic $59.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SMART Features - Popular features found in Field Service Management Alerts/Notifications Billing & Invoicing Calendar Management Contact Database Electronic Signature GPS Inventory Management Mobile Access Online Time Clock Quotes/Estimates Routing Service History - More features of SMART Accounting Integration Contract/License Management CRM Customer Database Dispatch Management Driver Management File Storage Inventory Control Job Management Live Driver Tracking Monitoring Performance Metrics Reminders Scheduling Self Service Portal Technician Management Territory Management Work Order Management ## SMART User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 3.9 Value for money 4.4 Customer support 4.9 Functionality 4.3 JW JoJo W. Verified reviewer Retail 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2020 Organized and Optimized 5 We are not using SMART Software to its fullest, but that which we are using has brought some much needed structure. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The SMART system is easy to use. This is the first time we have a database of our company at our fingertips. The extensive, filterable reporting features give us detailed information on any one company or one device. I didn’t realize what I was missing in our old system until I poked around in the SMART Software. Now, I can address a recurrent issue before it has a serious impact on a site and take measured action rather than scrambling to get a fix in place. Cons: I would love to push the boundaries and incorporate some type of back-and-forth communication between the end user placing the Work Order and the Tech handling the issue. There are a lot of times where a simple reset of a machine will get it back working. I would like to be able to update the work order with a comment to the site (reset machine). At site level, I would love some way for them to update the Work Order on their end by sending an additional comment. Or perhaps, a way for the end user to close the Work Order on their end… problem has been resolved. Reasons for switching to SMART We were initially looking to get control over our inventory. Read More EG Emily G. Verified reviewer Primary/ Secondary Education 11-50 employees Used daily for more than 2 years Review source Reviewed August 2020 A Teacher Must! 5 SMART Software is great for every classroom. As a teacher, the ease of creating and editing presentations, and for allowing students to interact and engage with the software, is amazing. I also love being able to save my Notebooks to use later as review! Great software! Ratings Breakdown 5 Ease of use 4 Functionality Pros: SMART Software has many powerful interactive presentation tools that make old whiteboards or chalkboards obsolete. It allows users to easily write and edit on top of documents or within the SMART Notebook, and there are even editable games and interactive media for presentations. In addition to that, their updated SMART Learning Online Suite lets users create and edit SMART notebooks online, even letting students join for live virtual sessions. Cons: Although the Online Suite has alleviated some of this, the SMART hardware can be very expensive, and requires additional hardware like projectors (and bulbs which are also very expensive). On top of that, several features were recently removed because of Adobe Flash becoming obsolete (interactive timers and multimedia). Many have been replaced, but not all. Read More BG Brittanie G. Verified reviewer Financial Services 2-10 employees Used other for less than 6 months Review source Reviewed July 2020 Good so far 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The software is very user friendly and the support staff is amazing. Cons: The balances aren't up to date. The bank we use needs a swap after 3 adds for cash and there is no way to keep track of the adds and some locations get filled twice weekly and at this time there is not solution how to do two fills in a week for a location. Vendor Response Brittanie, Thank you for your review, we appreciate your feedback. There is currently a way to set the system that will accomodate how you are filling. One of our trainers will reach out and show you how to set that up. Please feel free to contact myself or the support team anytime with any further questions. sales@smart.software support@smart.software Replied July 2020 Read More DS Donald S. Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed August 2018 My experience with Smart Software 5 We have become more profitable and are able do more without adding more people. We have done several acquisitions since 2014 which is when we implemented the Smart software and have added probably 100 locations to the routes without adding collectors. The money check in process is also streamlined saving office personnel time. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The elimination of all math errors. Collectors doing the correct splits and not missing or forgetting to charge for expense items such plush expense. Other fees such as machine license fees can be set up to collect on a daily basis which is usually pennies a day and much easier to collect from the location. Once the accounts are set up correctly any collector can substitute for another all the account details are set. Cons: They need to do a test on printing all the various reports, some reports do not fit all the columns on one page and you are not always given the options to page set up for scaling, minor issue but does waste paper sometimes Read More CK Cindy K. Verified reviewer Entertainment 51-200 employees Used daily for more than 2 years Review source Reviewed July 2020 Midwest Coin Concepts 4 less human error when collections are being done. we don't experience the problem with numbers being written down incorrectly. Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: The ability for our route sales people to have zero paperwork and go to complete use of laptops when on location. Cons: We don't have to many complaints about this software. Worked very closely with their team with development and changes we wanted to see and they were happy to help us out. Reasons for switching to SMART more user friendly software Read More DP Donna P. Verified reviewer Consumer Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 Best Deal Around 4 We researched a lot of different softwares, and short of programming a custom one, this is hands down the best option for your money. They actually understand the amusement industry and it shows in the product. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Their customer service makes all the hiccups worth it. They are so responsive and helpful with issues arise and are really open to hearing new programming ideas to make the software easier to use and more tailored to our business. Cons: Some things aren't as intituve as they should be and some things can get a bit redundant when you are working heavily with the software. Read More RA Richard A. Verified reviewer Banking 2-10 employees Used daily for more than 2 years Review source Reviewed July 2020 Smart Review 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The email reporting, ATM reports and the route distribution . The ease in reviewing printing the loads quickly is very efficient. Reliability! Cons: The reporting could be live, importing machines and contacts to routes can be clunky. Live navigation would also be helpful. As just an ATM business their are a lot of features that I don't think are needed. Reasons for choosing SMART The sales and support staff. Read More LB Lori B. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2020 User Friendly 5 The customer service is great and the software is easy to use. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: User Friendly and has more features than our previous software Cons: We are unable to run a piece of our business-we still use our old software for it. Reasons for choosing SMART Knew someone that used it and it came highly recommended as well as seeing the demo and liked the software. Reasons for switching to SMART What all the program can do and user friendly Read More SS Shawn S. Verified reviewer Recreational Facilities and Services 201-500 employees Used daily for more than 2 years Review source Reviewed July 2020 Smart Software Review 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The ability to customize the program to do what you need. The overall ease of the application does not make it too complicated. Cons: Sometimes the errors that happen have to be fixed over the internet. Sometimes inconvenient to get internet access or the process takes a while when on the route to fix. Read More SD Scott D. Verified reviewer Gambling & Casinos 11-50 employees Used weekly for more than 2 years Review source Reviewed August 2020 Revenue Control 4 It's been well received by collectors, office managers and technicians. We were switching from a very old dos system so it really was a huge step up. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: How you can add fee's in the the collection reports and the easy of the money room collections. Cons: It's so robust that I get lost in all the different reports and not all the reports print. Reasons for choosing SMART Smart was farther ahead with their software at the time we were looking to purchase. Reasons for switching to SMART Because of all the different features Smart had to offer and again the ease of the money room deposits. Read More Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/product/312483-smart-software/reviews/) ## Other Top Recommended Field Service Management Software [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2741) Recently recommended **592** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1457) Recently recommended **157** times [FieldPulse](https://www.softwareadvice.com/field-service/fieldpulse-profile/) **4.6** (452) Recently recommended **136** times [FieldAware](https://www.softwareadvice.com/recycling/fieldaware-profile/) **3.4** (68) Recently recommended **119** times Stuck Between Options? Our experts can help you compare SMART with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice