# LOFT Software Reviews, Demo & Pricing - 2026 > Review of LOFT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/318073-LOFT --- [Home](https://www.softwareadvice.com/) / [Customer Loyalty Software](https://www.softwareadvice.com/customer-loyalty/) / LOFT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # LOFT 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview LOFT 3.5 [(2)](https://www.softwareadvice.com/product/318073-LOFT/#reviews) Pricing Pricing available upon request Top Alternatives ### About LOFT LOFT is a resident portal and mobile app that streamlines self-service tasks for your teams and residents, saving staff time and keeping them focused on residents’ needs. Through the unique messaging hub, social community, and payments platform, residents can stay connected with staff and other residents, pay rent, submit service requests, manage packages and much more. LOFT enables property owners to engage residents and staff with powerful communication and messaging hub designed to save staff time, improve efficiency, and build a stronger community. It allows managers to save staff time by offering residents self-service access to online payments, renewals, service requests, renters insurance and more. LOFT lets users customize the resident experience and expand their brand with the LOFT Custom-Branded App. The platform enables businesses to retain more residents by making online renewal easy, and communicate with them in the channels they prefer. It also allows teams to Increase collections up to 3% per property by combining all resident charges on one bill. ## LOFT User Interface ## Popular LOFT Alternatives Main Product LOFT 3.5 [(2)](https://www.softwareadvice.com/product/318073-LOFT/#reviews) Ratings Breakdown - 4.0Ease of use - 3.0Value for money - 3.50Customer support - 3.0Functionality Pricing Available upon request Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1576)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Alternative Product [PayHOA](https://www.softwareadvice.com/product/61833-PayHOA/) 4.7 [(593)](https://www.softwareadvice.com/product/61833-PayHOA/reviews/) Ratings Breakdown - 4.61Ease of use - 4.72Value for money - 4.67Customer support - 4.59Functionality Pricing Starting at $54.00 per month Alternative Product [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) 4.4 [(478)](https://www.softwareadvice.com/hotel-management/guesty-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.16Value for money - 4.25Customer support - 4.38Functionality Pricing Starting at $23.00 per month Alternative Product [Rent Manager](https://www.softwareadvice.com/property/rent-manager-profile/) 4.6 [(627)](https://www.softwareadvice.com/property/rent-manager-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.61Value for money - 4.73Customer support - 4.51Functionality Pricing Available upon request ## LOFT Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Pricing available upon request No plan information available ## LOFT Features - Popular features found in Customer Loyalty Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Gamification Gift Card Management Loyalty Cards Member Portal Membership Management Multi-Channel Marketing Referral Tracking - More features of LOFT Client Portal Third-Party Integrations Transaction History ## LOFT User Reviews Overall Rating 3.5 Ratings Breakdown 5 50% 4 0% 3 0% 2 50% 1 0% Secondary Ratings Ease of Use 4.0 Value for money 3.0 Customer support 3.5 Functionality 3.0 Have you used LOFT and would like to share your experience with others? NT Nick T. Verified reviewer Real Estate 51-200 employees Used daily for less than 2 years Review source Reviewed February 2025 Stay Active with ActiveBuilding 5 ActiveBuilding is a great portal for residents. Especially residents in a tight nit community. Aside from the basics like paying rent with auto payments or submitting maintenance requests, you can also post to the community page or message other residents privately. It asks for consent, so it isn't selling or giving your info away. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ability to post to a community feed with other residents. You could buy, sell, update, inform, and message other neighbors. Cons: Setting up auto-payments or adding new credit cards seemed to always have difficulty. Read More MS Mark S. Verified reviewer Real Estate 201-500 employees Used daily for more than 2 years Review source Reviewed December 2022 Active Building - A Passable Option 2 The software is no frills, and mostly reliable. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: There are no outstanding features that make this software stand above its peers. Cons: Search function within the resident management function is not reliable. Read More Showing 1 - 2 of 2 Reviews ## See what companies are saying about Software Advice