# Liberty Software Reviews, Demo & Pricing - 2026

> Review of Liberty Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/product/329122-Liberty

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Liberty

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Overview

[Reviews](https://www.softwareadvice.com/product/329122-Liberty/reviews/)

# Liberty 2026: Benefits, Features & Pricing

Wondering if Liberty is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Liberty

4.8

[(12)](https://www.softwareadvice.com/product/329122-Liberty/reviews/)

Pricing

Pricing available upon request

### About Liberty

Liberty is an innovative, interactive and comprehensive library management system.

It is one of the most advanced and customizable solutions available globally, allowing for the discovery and provision of both traditional and digital resources.

With Liberty, library staff can make the best use of their time to provide value-added services to users while accessing resources from anywhere at any time on any device.

This cost-effective solution allows library staff to reach greater levels of efficiency.

Wondering if Liberty is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

## Liberty User Interface

## Popular Liberty Alternatives

Main Product

Liberty

4.8

[(12)](https://www.softwareadvice.com/product/329122-Liberty/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.67Value for money
-   5.0Customer support
-   4.58Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Surpass](https://www.softwareadvice.com/catalog-management/surpass-profile/)

4.8

[(128)](https://www.softwareadvice.com/catalog-management/surpass-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.82Value for money
-   4.90Customer support
-   4.72Functionality

Pricing

Starting at $55.00 per month

Get Price

Alternative Product

[Mandarin](https://www.softwareadvice.com/catalog-management/mandarin-profile/)

4.7

[(60)](https://www.softwareadvice.com/catalog-management/mandarin-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.75Value for money
-   4.86Customer support
-   4.23Functionality

Pricing

Starting at $500.00 per year

Get Price

Alternative Product

[MEDAD Library Services Platform](https://www.softwareadvice.com/cms/medad-library-services-platform-profile/)

4.0

[(5)](https://www.softwareadvice.com/cms/medad-library-services-platform-profile/#reviews)

Ratings Breakdown

-   4.20Ease of use
-   4.0Value for money
-   4.50Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[T.M.A.S.](https://www.softwareadvice.com/church/t-m-a-s-profile/)

4.8

[(28)](https://www.softwareadvice.com/church/t-m-a-s-profile/#reviews)

Ratings Breakdown

-   4.46Ease of use
-   4.67Value for money
-   4.85Customer support
-   4.64Functionality

Pricing

Starting at $19.95 per month

Get Price

Alternative Product

[Syracuse](https://www.softwareadvice.com/document-control/syracuse-km-profile/)

4.5

[(4)](https://www.softwareadvice.com/document-control/syracuse-km-profile/#reviews)

Ratings Breakdown

-   4.25Ease of use
-   4.25Value for money
-   4.0Customer support
-   4.25Functionality

Pricing

Starting at €17.00 per month

Get Price

## Liberty Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Liberty Features

-   Popular features found in Knowledge Management
    
    Access Controls/Permissions
    
    Catalog Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Content Management
    
    Data Import/Export
    
    Discussions/Forums
    
    Document Management
    
    Self Service Portal
    
    Text Editing
    
-   More features of Liberty
    
    Acquisition Management
    
    Alerts/Notifications
    
    API
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Church Libraries
    
    Circulation Management
    
    Content Library
    
    Digital Asset Management
    
    Equipment Tracking
    
    Fee Collection
    
    Full Text Search
    
    Inventory Management
    
    Law Libraries
    
    Online Catalog
    
    OPAC
    
    Patron Management
    
    Periodicals Management
    
    Private Libraries
    
    Public Libraries
    
    Reservations Management
    
    Reserve Shelf Management
    
    Resource Management
    
    School Libraries
    
    Search/Filter
    
    Self Check-In/Check-Out
    
    Serials Management
    
    Single Sign On
    
    Third-Party Integrations
    
    User Management
    

## Liberty User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

17%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.7

Customer support

5.0

Functionality

4.6

PJ

Paul J.

Verified reviewer

Research

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Liberty the User Friendly Software in All Libraries.

5

I wish \[sensitive content hidden\] could run the user workshop in PNG again so we can better master the software.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly and better than the other software I used.

Cons:

All is good but with the facilitator and trainer if one is around to train and guide to muster the software.

Reasons for choosing Liberty

Don't know why but I used it in other libraries.

Vendor Response

Thank you for taking the time to review Liberty. We appreciate it and are very happy to see your ratings.

Replied June 2023

Read More

JB

Jennifer B.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Reliable, with all the functionality I need

5

Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Liberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.

Cons:

I create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)

Reasons for choosing Liberty

Functionality and interface.

Reasons for switching to Liberty

Performance issues.

Vendor Response

Hello Jennifer, Thank you so much for taking the time to review Liberty. We are delighted you find the functionality and performance of our library management system fulfils your requirements so well. Thank you for your endorsement of our Support team. We are proud of our support record and, like you, think our team is superb! Your review will be shared with the Softlink team and once again, thank you.

Replied May 2020

Read More

DO

David O.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

Liberty review

4

A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Lots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.

Cons:

Sometimes it can be a little non-intuitive. Or perhaps that's just me!

Reasons for choosing Liberty

We didn't consider other vendors so not really a choice to be made.

Reasons for switching to Liberty

As mentioned above, Oliver was a product aimed at the school market whereas Liberty is for academic, tertiary, corporate and government libraries. I didn't initiate the change but I'm happy we did it.

Vendor Response

Hello David, Thank you very much for taking the time to review Liberty and for your positive comments. We are especially happy to read your great comments about our Support Team - they are one of our greatest assets! Thank you for the constructive feedback. It has been passed on to our Support team. Once again David, thank you for taking the time to write your review, it is appreciated. Softlink Information Centers

Replied August 2019

Read More

EG

Eric G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Liberty is the total pakcage

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.

Cons:

I would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.

Reasons for choosing Liberty

Liberty was the only vendor who completely answered all of my needs outlined in my Request For Proposal. They demonstrated how Liberty would be able to meet my needs.

Vendor Response

Hello Eric, Thank you very much for taking the time to review Liberty. Your positive comments on Liberty and how it helps you to provide a great service to your users is wonderful to hear. That the Lum Library is considered by your users to be "their major benefit" must make you feel very proud! While Liberty does include full MARC Cataloguing and a MARC editor screen we understand that to complete some local authority changes you were able to so via the applicable option in Resources. We look forward to continuing our relationship with you and once again thank you for taking the time to provide us with your valued feedback. Kind Regards, The Softlink Team.

Replied September 2019

Read More

SD

Sian D.

Verified reviewer

Pharmaceuticals

10000+ employees

Used weekly for more than 2 years

Review source

Reviewed August 2019

Client support is unmatched

5

Ratings Breakdown

4

Ease of use

5

Customer support

4

Functionality

Pros:

Liberty is a versatile LMS with a lot of customisation options, most of which are accessible to your average competent computer user. Administrator level gives very high levels of control (v granular security too, for other users), in a pretty straightforward way for most purposes. Mostly I love the support team. I can spend ages trying to figure something out, or i can contact them and get detailed instructions same-day, usually very quickly. So you don't need to be an expert at all - you can just use the pros!

Cons:

Some functionality feels opaque or is hard to implement the way we'd expect to. EG limiting which fields can be used on which page, makes sense in some ways, but then if we want to use the software for a non-standard library (primarily digital), there's a lot of 'paper loans' stuff that kinda gets in the way. I understand why it's there! It just isn't highly relevant to us.

Vendor Response

Hello Sian, Thank you very much for taking the time to review Liberty. Your feedback is valuable to us. We are delighted to read your positive comments on the system and praise for our Support team - they are great aren't they! We will most certainly pass that on to them. We look forward to continuing our relationship with you and your library colleagues. Once again, thank you for your constructive feed-back and positive comments. Kind Regards, The Softlink Team.

Replied August 2019

Read More

SC

Steven C.

Verified reviewer

Defense & Space

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Good value library management system

5

The ability to manage digital objects is very important. Overall, a very polished system for a cost effective solution. Having the system administered by good technical staff in a hosted environment is a great trouble free way to go.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The product was mainly easy to use. The developers were constantly updating the features. Each release was bite size, and good to keep up with. I liked the ability to customise each bib type or template. The ability to embed pdf files in the catalogue record was really useful as the world goes with digital objects.

Cons:

The lack of integration of authorities with bibliographic records meant that keeping a clean database was more time consuming than it should. There is a real lack of efficiency in this area.

Vendor Response

Hello Steve, Thank you for your wonderful review. We are thrilled you continue to enjoy the advantages of using Liberty and our hosting service. We will continue to find ways to make Liberty even better and easier to use with every version release. Kind Regards, The Softlink IC Team

Replied March 2021

Read More

HR

Hoina R.

Verified reviewer

Higher Education

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Reliable Library Management software

5

Liberty is integrating other useful software to enhance innovative services through one-stop-service or all-in-one service which is interesting but this comes with a separate price and we often can not pay. Liberty itself is excellent product and the support service is awesome.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Management functions, Circulation module, cataloguing module and all help tips, very helpful.

Cons:

Some times when we try to update some functions and search for the specific parameters, they are found. Otherwise, all is excellent.

Vendor Response

Dear Hoina, thank you very much for taking the time to write a review of Liberty. It is wonderful to hear you find Liberty to be an excellent library management system. Our Support team members are awesome aren't they! Softlink IC is proud of them all. We will most certainly pass on your high praise to them. Once again, thank you for taking the time to write the review. We look forward to continuing the great relationship we have with you and your team well into the future. The Softlink Team

Replied October 2020

Read More

EM

Eve M.

Verified reviewer

Research

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Great product

5

We use Liberty for our member portal where we store meeting documents, research papers, project updates, presentations, webinars, team bios and other information of use to our members all with user security due to confidentiality of material.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to set up, manage, customise, use and the support is excellent.

Cons:

Can not think of a thing really. Like the customisation.

Reasons for choosing Liberty

We used a scoring system looking at functionality, usability and value for money and Liberty was our software of choice in meeting our specific needs.

Vendor Response

Hi Eve, Thank you so much for taking the time to review Liberty. We are thrilled to hear how well it meets all of your needs so well and that our wonderful Support team is so highly thought of. We look forward to a long and happy partnership with you and all of your users! Once again thank you, The Softlink Team.

Replied November 2019

Read More

FN

Fathimath N.

Verified reviewer

Education Management

201-500 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

A review of Liberty

5

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Management of resources and the circulation.

Cons:

The serials module is a little difficult to use.

Vendor Response

Hello Fathimath, Thank you for taking the time to review Liberty. It is much appreciated. We hope that the significant changes to the Serials module in our recent release will make managing your serials much easier. Our great Support team would be happy to help you with any questions you have on those changes. Once again, thank you. The Softlink IC team

Replied August 2021

Read More

SU

Sandy U.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Liberty Great Service

5

Excellent

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Timely and consistent support for librarians. Technicians use jargon free language and show patience when supporting someone new to Liberty.

Cons:

I'm interested in integrating a LibGuide into liberty - would be great if it were all in one package.

Read More

Showing 1 - 10 of 12 Reviews

[See All Reviews](https://www.softwareadvice.com/product/329122-Liberty/reviews/)

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