# Artera Software Reviews, Demo & Pricing - 2026 > Review of Artera Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/product/332185-Artera --- [Home](https://www.softwareadvice.com/) / [Appointment Reminder Software](https://www.softwareadvice.com/medical/appointment-reminder-comparison/) / Artera Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/332185-Artera/reviews/)[Alternatives](https://www.softwareadvice.com/product/332185-Artera/alternatives/) # Artera 2026: Benefits, Features & Pricing Wondering if Artera is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Artera 4.9 [(25)](https://www.softwareadvice.com/product/332185-Artera/reviews/) Pricing Starting at $15,000.00 per year ### About Artera Artera is a patient engagement software designed to help businesses in the healthcare sector unify communication across different stages of the patient journey. Key features include AI-enabled conversations, EHR integration, message management, inbound automations and staff escalations. Additionally, Artera lets stakeholders gain visibility into all relevant information regarding patients to streamline customer touchpoints from initial registration through treatment, payment and post-care. Wondering if Artera is right for your practice? Our Appointment Reminder Software selection experts can help you in 15 minutes or less. ## Artera User Interface ## Popular Artera Alternatives Main Product Artera 4.9 [(25)](https://www.softwareadvice.com/product/332185-Artera/reviews/) Ratings Breakdown - 4.84Ease of use - 4.84Value for money - 4.78Customer support - 4.80Functionality Pricing Starting at $15000.00 per year Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/) 4.8 [(654)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.80Value for money - 4.90Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5747)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price ## Artera Pricing and Plans Starting price: $15,000.00 per year Free Trial Free Version Basic $15,000.00 per year No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Artera Features - Popular features found in Appointment Reminder Appointment Scheduling Calendar Sync Call Reminders Customizable Templates Payment Reminders Recurring Appointments Rescheduling Self Service Portal SMS Messaging Two-Way Communication - More features of Artera AI Copilot Alerts/Notifications Appointment Management Automated Scheduling Calendar Management Care Plan Management Communication Management Compliance Management Confirmations/Reminders Contact Database Customizable Reports Email Reminders HIPAA Compliant Live Chat Messaging Mobile Access Mobile Alerts Multi-Channel Communication Multi-Language Online Booking Patient Education Patient Engagement Patient Intake Patient Portal Patient Questionnaires Reporting & Statistics Scheduling SMS Reminders Surveys & Feedback Third-Party Integrations Video Conferencing ## Artera Integrations NextGen Office Integration rated undefined from -1 review Epic Integration rated undefined from -1 review Fountain Integration rated undefined from -1 review Clarity Wave Integration rated undefined from -1 review MEDITECH Expanse Integration rated undefined from -1 review Oracle Health Ambulatory Suite Integration rated undefined from -1 review ## Artera User Reviews Overall Rating 4.9 Ratings Breakdown 5 88% 4 12% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.8 Jon A. Verified reviewer Medical Practice 501-1000 employees Used weekly for more than 2 years Review source Reviewed December 2019 Excellent tool 5 We're performing automated patient outreach campaigns as well as fully automated patient appointment reminders and confirmations with Well. This saves our staff tons of time, and improves schedule availability for other patients of ours. We have not yet tapped into the sending of registration forms for patients to complete, but are excited it's a feature. Additionally, I want to give extreme praise to our account manager, support staff, and implementation teams. They're all VERY responsive to any issues and are available every step of the way to help us optimize our use of this product. Over the years we've used them, I've reported several minor issues and suggested multiple improvements, all of which have been incorporated into the software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This is an excellent tool with ready-built integrations with multiple software titles. Our staff picked it up very easily, and it was a breeze to setup. What took the longest to complete during implementation was us deciding what to say, getting it translated, when we wanted messages to fire automatically, etc. once we had our side sorted out, configuring the system was super quick. The automation rules we can configure are very flexible and suit our needs well. My favorite part is we were able to not just setup appointment confirmations to mark appointments as confirmed in our appointment book, but we were also able to have cancellations get cancelled from our appointment book, freeing up the appointment slot immediately. This was HUGE for us, and we love it! Cons: When we first started using Well, there were some minor issues around responses from other languages, and we still have some occasional automated messages that do not fire when expected. I estimate we have these about 1 out of 5000 messages, so the impact is quite small. Reasons for choosing Artera It did not allow for two-way communications either, and Well does. Reasons for switching to Artera We made the switch because patient prompt's features were incredibly limited and expensive. It did not allow for two-way communications either, and Well does. Read More JA Joe A. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 6 months Reviewed November 2019 Great Communications Tool/Great Support 5 So far I am excited about the new capabilities and opportunities we have with WELL. Working with the WELL staff from implementation to support has been great experience. The implementation team has been honest about what can and cannot be done. The team is willing to listen to new ideas and submit enhancement request to their R&D department. It's a partnership; WELL is working with us to maximize the communication opportunities with our members/patients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: WELL's user interface or desktop is very user friendly. The many tools such as Quick Responses, Smart phrases and Attach File make communicating with patients easy. The administration of the application is very straight forward with many helpful documents on the support site to walk you through creating a user to adding automations. Cons: Not having the ability to set an alarm for channels/text messages that have not been answered in specified time period is an enhancement we would like to see in the application. Reasons for choosing Artera Easy to use User Interface/Dashboard and the ability to make changes to the application as an administrator. Above all the WELL team was very supportive and transparent in the selection process. We didn't feel pushed to purchase their product; they let the product speak for them. Reasons for switching to Artera More capabilities, flexibility and access to administrative tools to make changes. Read More DM DENISE M. Verified reviewer Medical Practice 11-50 employees Used daily for less than 6 months Reviewed December 2019 Very handy 4 that the patients are confirmed three days in advance Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: I like that we can send messages directly to patients Cons: I did not find any negative or bad things about the software Reasons for switching to Artera product was not good Read More bl ben l. Verified reviewer Health, Wellness and Fitness 1001-5000 employees Used daily for less than 12 months Reviewed December 2019 WELL app for physicians 5 any time we have to call someone, it takes a long time. the line is busy, have to leave a message, or the person wants to chat or ask questions. texting is fast, efficient, gets the job done in a very short amount of time. even our older patients/seniors who text appreciate getting the texts re their appointments or texts fro their doctor/medical assistant. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: it is very easy to use. I use it daily to notify patients re labs, reminding them to do labs, refills done etc. I set up some quick responses for refills done, labs are normal etc. patients like it because it is fast and efficient. they can text us back as well. my medical assistant and I both monitor the response box. it is easy to tell when someone has texted us back. it is faster than calling the patient. I like the quick response feature. I have an email address for someone at WELL app for customer service and she always gets back to me right a way. there are lots of help notes on the app itself. yesterday I was out sick and in just a few minutes, all of the patients were notified through well app that their appointments had to be rescheduled. this process can take hours if we have to call. Cons: the security features for HIPPA texting are cumbersome. but the option for non-secure texting is available. Read More MD Maggie D. Verified reviewer Medical Practice 201-500 employees Used daily for more than 2 years Reviewed November 2019 WELL Review 5 We have been with WELL for sometime now. Recently there have been upgrades in customer service and analytic reporting. This has reinforced our relationship with WELL. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. The best part of this software the response we receive from patients. It is so easy for patients to use. The ease of use promotes patient response and also staff use. 2. It allows us to use survey numbers and comments to know where training is needed in areas of concern. 3. Another benefit of WELL is that providers see what patients really think after their visits when feedback is received. Sometimes patients are embarrassed to say how they really feel but they sure let it out in a text message. It sort of opens everyone's eyes to customer service and Cons: Would like it if a program could be added for patients to self schedule. Reasons for choosing Artera Cost and customer use. Reasons for switching to Artera Ease of use for customers and cost. Read More HM Heather M. Verified reviewer Medical Practice 51-200 employees Used daily for less than 2 years Reviewed November 2019 Why WellApp works us. 5 The ability to contact full schedules of patients within seconds. During a potential hurricane and office closure we were able to communicate with over 200 patients in 3 seconds. This product is a huge time saving, cost saving and man power savings that allows us to keep staff engaged with patients in the way patients want to communicate via text, email or phone. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Ease of use. Patient and Staff friendly. Patients appreciate the text contact. Interactive and east to train staff was a big pro for our office. Very easy set up from all perspective. Customer support is 5 stars. Our WellApp rep is phenomenal. Privacy and Hipaa compliant. I cannot say enough good things about this product. Cons: I really do not have anything negative to say about the program. It has been a positive for us from the start. Reasons for switching to Artera Text Messaging Able to contact a full schedule of patients in seconds. The ability for patients to scan insurance cards to us through the app. Read More RB Robin B. Verified reviewer Health, Wellness and Fitness 201-500 employees Used daily for more than 2 years Reviewed November 2019 Reaching more patients more effectively 5 Ratings Breakdown 5 Ease of use 4 Customer support 5 Functionality Pros: We love that we can customize what/when/where messages are sent with our patient base. The control we have over our environment, also is important to us. The automations and broadcasts features are simple for getting our messages out to a large amount of people that would otherwise take ten times longer if done manually. Cons: Just like with any product there are small things that just can't be done. These things are specific to our practice flow and are just not possible for the software. Read More TH Thomas H. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Reviewed November 2019 WELL - A SIMPLE RESOURCE TO MAKE YOUR PRACTICE MORE EFFICIENT 5 We started implementing WELL in our practice this year. All of our employees were trained to use the portal, and the ease of training and use is even better than we expected. Our no-show rate has dwindled significantly, and we are getting complements from our patients and other doctors' offices regarding how efficient how practice has become. This instrument has really set us apart from similar medical offices. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use is particularly important, and has made everyone in the offices jobs a lot easier, as well. Cons: We had to wait a few months to be set up with the WELL software, but it was TOTALLY worth it. Reasons for choosing Artera We tried alternative products who either lied to us about the amount of service they provided, or were just too darn expensive and not worth the money. Read More RC Rina C. Verified reviewer Medical Practice 1001-5000 employees Used daily for less than 12 months Reviewed May 2019 WELL is Fantastic 5 The benefits to me are that we are able to reach patients through text rather than through phone, especially when they are at work and cannot always answer the phone. They can simply reply. It is both efficient and user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like that when a doctor is out, we can send a broadcast message and phone call in Spanish and in English to many different patients all at the same . Also, I like that WELL will remind patients of their appointment a week before. I also like that when i allow notifications on my computer for WELL, it will notify me when someone has texted us. It is so easy and convenient. Cons: I don't like that sometimes the link does not appear when it sends a text message when it says "click to confirm". Read More TE Thomas E. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Reviewed November 2019 I love WELL! 5 This service has helped reach patients in times where they can't answer a call. It cuts down the time we spend on the phone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that I can send secure information directly to a patient. No delay. Patients love it. Cons: I don't have much to say negatively about this app. No issues so far. Read More Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/product/332185-Artera/reviews/) ## Artera Popular Comparisons [Carepatron vs Artera](https://www.softwareadvice.com/compare/241061-care-patron/vs/332185-Artera/)[Vagaro vs Artera](https://www.softwareadvice.com/compare/88220-vagaro/vs/332185-Artera/)[Goldie vs Artera](https://www.softwareadvice.com/compare/332185-Artera/vs/404201-goldie/)[ClinicSense vs Artera](https://www.softwareadvice.com/compare/332185-Artera/vs/395056-clinicsense/)[Acuity Scheduling vs Artera](https://www.softwareadvice.com/compare/116391-acuity/vs/332185-Artera/)[Weave vs Artera](https://www.softwareadvice.com/compare/158992-Weave/vs/332185-Artera/)[GoReminders vs Artera](https://www.softwareadvice.com/compare/162679-goreminders/vs/332185-Artera/)[GlossGenius vs Artera](https://www.softwareadvice.com/compare/179440-glossgenius/vs/332185-Artera/)[Klara vs Artera](https://www.softwareadvice.com/compare/104069-klara/vs/332185-Artera/)[Jane vs Artera](https://www.softwareadvice.com/compare/86099-Jane-App/vs/332185-Artera/)[SimplyBook.me vs Artera](https://www.softwareadvice.com/compare/156049-simplybookme/vs/332185-Artera/)[Adit vs Artera](https://www.softwareadvice.com/compare/214384-adit/vs/332185-Artera/)[Doctible vs Artera](https://www.softwareadvice.com/compare/332185-Artera/vs/429531-doctible/) [Compare All Alternatives](https://www.softwareadvice.com/product/332185-Artera/alternatives/) ## Other Top Recommended Appointment Reminder Software [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1369) Recently recommended **71** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1283) Recently recommended **57** times [Nexus EHR](https://www.softwareadvice.com/product/3725-Nexus-Clinical/) **4.5** (32) Recently recommended **18** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **17** times Stuck Between Options? 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