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> Reviews of TouchPoint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TouchPoint is a good fit for you!

Source: https://www.softwareadvice.com/product/34606-TouchPoint/reviews

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TouchPoint Reviews

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[Overview](https://www.softwareadvice.com/product/34606-TouchPoint/)

Reviews

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# TouchPoint Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(118)

4

(105)

3

(22)

2

(4)

1

(0)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

4.5

Value for money

4.2

Functionality

4.1

* * *

### Pros

"They are focused on helping churches further the Kingdom by making administrative work simple, streamlining aspects of pastoral care, and providing top notch customer support."

"I'm most grateful for the was TouchPoint has improved our ability to truly know and shepherd our congregation as well as the helpful church network TouchPoint has developed."

"I am very active in the community, getting ideas from other churches and sharing how we can best use the system and the data to serve our congregations and communities."

### Cons

"Also, while we knew we wanted something that was super-customizable, we couldn't invest the time or money for a system that required major customizations just to get the basic functionality working."

"integration with texting platform (powered by text) has had a lot of bugs and issues"

"I do not like that you put touchpoint updates are not complete."

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TouchPoint Reviews, Pros and Cons - 2026 Software Advice